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Reviews of Caille Blanc Villa & Hotel - Adults Only

4.5 out of 5
Caille Blanc Villa & Hotel - Adults Only
Anse Chastanet Rd, Soufriere

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 122 reviews" "
Rating 8 - Good. 10 out of 122 reviews" "
Rating 6 - Okay. 3 out of 122 reviews" "
Rating 4 - Poor. 2 out of 122 reviews" "
Rating 2 - Terrible. 2 out of 122 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views amazing staff and wonderful food in an intimate boutique style environment
Stayed 2 nights in Feb 2024
Response from Alisa on 15 Feb 2024
Thank you. we hope you'll visit again!

10/10 Excellent

Oscar, Coral Gables

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property might be the most beautiful in all of St Lucia. Rooms are gorgeous and totally unique. View of Pitons are stunning. Staff are incredible and food/drinks are very good
Stayed 1 night in Jan 2024
Response from Alisa on 13 Jan 2024
Thank you Oscar! We hope you visit again.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 3 nights in Nov 2023
Response from alisa on 21 Nov 2023
thank you!

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Absolutely a wonderful experience! First rate service and facilities. Great food! And of course - one of the most beautiful views in the world!
Stayed 4 nights in Nov 2023
Response from alisa on 21 Nov 2023
thank you!

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel's ambience is very unique. The hotel is located in a very quite and secluded area at the same time it is close to many popular attractions, beaches, and restaurants. The staff are extremely hospitable and helpful. The food at the hotel's restaurant was consistently great. The hotel has the most amazing view on the island. Would definitely recommend the hotel.
Stayed 6 nights in Sep 2023
Response from Alisa on 28 Sept 2023
Thank you! We hope you’ll visit us again!

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Caille Blanc was an experience beyond words can capture. The staff exuded impeccable, classy, and regal hospitality, mirroring the overall essence of the island of St. Lucia. However, Caille Blanc was more than just a reflection; it was something truly extraordinary. It felt as though we had stepped into a magical realm, and our stay there had a profound impact on our lives. It was a genuine paradise for my partner and me. The vistas from Caille Blanc were nothing short of breathtaking, defying description. The atmosphere enveloped us in a sense of tranquility and wonder that permeated every aspect of our stay. It was as if we had found a place of perfection, where every detail had been meticulously curated to create an unforgettable experience. Caille Blanc is, without a doubt, a place like no other.
Response from Alisa on 17 Sept 2023
Thank you Jordan! We hope you plan on visiting us again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely perfect place to stay. Easily the best view on the entire island, and the pool is incredible. The whole staff is perfect and friendly, and make everything so easy. Truly the best stay I’ve ever had.
Stayed 3 nights in Sep 2023
Response from Alisa on 15 Sept 2023
Thank you John - we truly appreciate your review and hope to see you again.

10/10 Excellent

Amit, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint villa, georgeous views, personalized service, friendly staff, amazing food….these are a few adjectives that pops up. Would highly recommend for someone who is looking for a quiet and leisurely vacation. Perfect for honeymooners or just any couple looking for a romantic getaway.
Stayed 4 nights in Aug 2023
Response from Alisa on 27 Aug 2023
Thank you! We’re so glad you enjoyed your stay!

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2023
Response from alisa on 15 Sept 2023
thank you!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievable. Absolute perfection in paradise
Stayed 6 nights in Jun 2023
Response from Alisa on 7 Jul 2023
Thank you!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zen to the max
Every aspect of staying here was excellent, especially the friendliness and attentiveness of the staff at all levels. Walking into the facility was like entering an enchanted temple.
Stayed 4 nights in May 2023
Response from Alisa on 7 Jul 2023
Truly appreciate your review. Thank you and visit again.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible experience
Highly recommend Caille Blanc. As a boutique hotel (only six rooms) you are really able to relax. The staff are all incredibly friendly - they go above and beyond to ask about your tours and make sure you are prepared for your day. The property is absolutely stunning with a great view of the pitons. The location is convenient to town and area beaches (accessible by shuttle or walking).
Westward view from Bougainvillea Suite
Pitons from fire pit
Sunset over infinity pool
Pitons from plunge pool at Bougainvillea Suite
Stayed 3 nights in Mar 2023
Response from Alisa on 10 Mar 2023
Thank you for the fabulous review. Can’t wait for your next visit!

10/10 Excellent

Moses

Stayed 3 nights in Feb 2023
Response from Alisa on 4 Mar 2023
Thank you. Hope you visit again!

10/10 Excellent

William

Stayed 3 nights in Jan 2023
Response from Alisa on 31 Jan 2023
Thank you!!

10/10 Excellent

BRITTNEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a joy to stay there the views were amazing I was able to upgrade my room with no issues, they use an app that is tech friendly and concise ! The staff is amazing Natasha and Hilarious were a joy and went above and beyond to make our stay awesome, also the Manager was so friendly and helpful, I can’t wait to tell friends and family about how great Caille Blanc is I also tagged it on social media
Response from Alisa on 22 Dec 2022
Thank you so much for great review. We look forward to having you visit again.

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views and wonderful staff and property Food was excellent For you early risers breakfast doesn’t start until 9 The access road to the hotel is an adventure in itself-free beach shuttle at 10am and 3 pm return We stayed in the beautiful upper temple suite which had 3 separate ac units which worked great and a nice balcony We did all of the local excursions and had dinner at chocolat-well worth the ride We’ll be back!
Stayed 3 nights in Dec 2022
Response from Alisa C on 11 Dec 2022
Dear Glenn: Thank you for your wonderful review. We appreciate the time you spent with us and we look forward to having you visit us again.

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my husband for a surprise trip. The villa is breath taking. Staff are friendly and very helpful. I was treated like a queen. The drivers were friendly and kind. Thank you everyone!!
Response from Alisa on 8 Dec 2022
Thank you kathleen. We’re so glad you had a fabulous time and look forward to having you visit again.

8/10 Good

Teymur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view, the beach is far away, need transportation to get and out of beach, need to pay for the chair and umbrella on the beach...
Response from Alisa on 2 Dec 2022
Hi Teymur; thank you for your review. Yes we are cliffside which is why we have a wonderful view. We just want to point out that we offer a free shuttle to our local beach which is 5 minutes away.

10/10 Excellent

Gabriel Nevin

Stayed 6 nights in Nov 2022

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, people and you cannot beat the view! Highly recommend!
Stayed 5 nights in Nov 2022
Response from Alisa on 16 Nov 2022
Thank you! We look forward to having you visit again.

10/10 Excellent

Susan, Waco

Best of the best
Stayed 3 nights in Nov 2022
Response from Alisa c on 12 Nov 2022
Thank you!!

10/10 Excellent

Sharon

Stayed 3 nights in Sep 2022

10/10 Excellent

Capri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is BEAUTIFUL. The views are unmatched, and the staff is FANTASTIC. They're attentive, courteous, friendly, knowledgeable...all the things you hope for. Be aware the outdoor shower will draw bugs at night and have bug spray because the mosquitos are always looking for a good meal, lol.
Stayed 4 nights in Aug 2022
Response from Alisa C on 26 Sept 2022
Thanks Capri - we're glad you had a fabulous time. Yes, a tropical island still have bugs but yes, they're very manageable. Hope you visit again!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel best views on the island and we went to different resorts to verify, staff are extremely friendly and helpful , small intimate hotel well worth the stay
Stayed 6 nights in Aug 2022
Response from Alisa on 4 Sept 2022
Thank you Mark. We hope you’ll visit again.

10/10 Excellent

Laura

Stayed 3 nights in Aug 2022

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location! Definitely a place to go
Stayed 4 nights in Aug 2022
Response from Alisa c on 21 Aug 2022
Thank you!! We hope you’ll visit again!

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caille blanc is Just the most beautiful villa with likely the best views available on the island. The villa is only 5 total rooms, so it is a very intimate and friendly environment. The staff are so accommodating and fun to chat with, and the food (especially the breakfast), is absolutely incredible. If you are looking for a relaxation station, look no further than caille blanc!!
Stayed 6 nights in Jul 2022
Response from Alisa on 23 Jul 2022
Thank you! We’re so glad you’re staying was wonderful and hope you visit again.

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff. This hotel has a great view of the Pitons
Stayed 3 nights in Jul 2022
Response from Alisa on 15 Jul 2022
Thank you Joshua! We hope you visit again soon!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife visited for our honeymoon in late June. We had an AMAZING time. We booked almost every excursion and activity through the resort's app. All of them were amazing. But by far the best part of the resort (right up there with the views) was the people. Everyone there made us feel like family and we will truly miss them. We stayed in the Grotto Suite which was amazing. The view and privacy were spectacular. It also had a nice little kitchen area, private pool, Japanese soaking sub, private loungers, etc. We had a meal plan and ate there every day. The food was DELICIOUS!
Stayed 6 nights in Jun 2022
Response from Alisa on 21 Aug 2022
Thank you!! Please come back soon!

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the views, the staff, the location, it was perfect for honeymooners. The Chef is top notch and willing to cater to your needs. Be ready to be in a remote setting; and if you want to do a lot of walking outside the resort, it may not be the place for you. However, the setting, service and views are the best in St Lucia,.
Stayed 4 nights in Jun 2022
Response from Alisa on 15 Jun 2022
Thank you for the great review. We hope you visit again.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best view on the island. Super friendly and helpful staff. Very unique property. Would love to return.
Stayed 4 nights in Apr 2022
Response from Alisa C on 25 Apr 2022
Thank you Richard we look forward to seeing you again!

10/10 Excellent

Marco

Stayed 3 nights in Apr 2022
Response from Alisa C on 18 Apr 2022
Thank you!

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

10/10 Excellent

Laurie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The view was exceptional!
Stayed 4 nights in Mar 2022
Response from Alisa on 17 Mar 2022
Thank you

10/10 Excellent

CHELSEA

Stayed 3 nights in Feb 2022
Response from AlisaC on 3 Mar 2022
Thank you!

10/10 Excellent

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time at Caille Blanc. The view and architecture of this resort can’t be matched. The staff were so warm and welcoming. Food was delicious. All around 5 stars. Pure relaxation, we will be back for sure!
Stayed 3 nights in Jan 2022
Response from Alisa c on 4 Feb 2022
Thank you Jennie!! We appreciate your kind words and look forward to having you visit again.

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property wasn’t a good hotel- it was spectacular. From the moment we got to Caille Blanc, we were welcomed to “paradise”, by Ernie. He was the best host, and attentive to detail. All of the staff were more than accommodating, and made sure we were taken care of. My partner has a shellfish allergy, and had a small scare (thinking he was going to have a reaction), and staff checked on him many times that night, and days after. I cannot say enough good things about this location and their staff. This was definitely an unforgettable trip to St Lucia, but more so because of the staff and their quality service.
Stayed 6 nights in Jan 2022
Response from Alisa c on 19 Jan 2022
Thank you Kara! We’re so glad you had a great time. We hope you’ll visit again soon.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2021

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caille Blanc is a truly luxurious experience. The views are unparalleled, the service was impeccable, the rooms were thoughtfully and beautifully appointed- it was flawless from start to finish.
Stayed 1 night in Dec 2021
Response from Alisa on 4 Jan 2022
Thank you Nicole. We’re so glad you had a fabulous experience and look forward to seeing you again.

8/10 Good

CAROLINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021
Response from Alisa at Caille Blanc Villa & Hotel on 30 Nov 2021
Thank you for your review Caroline. We hope you will visit us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool boutique hotel, amazing views to the Pitons
Really nice stay with super friendly staff. Views are amazing
Stayed 2 nights in Nov 2021
Response from Alisa on 14 Nov 2021
Thank you for your great review. We hope you’ll visit again.

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning. Almost certainly the best views of any property on the entire island. Every morning - paradise. The staff, Ernie and his team, every single person went above and beyond for our entire stay, making sure we wanted for nothing; I honestly couldn't speak highly enough of the entire stay. Thanks to the team for making such an amazing trip that much greater.
Stayed 7 nights in Oct 2021
Response from Alisa on 8 Nov 2021
Thank you for your wonderful review. Were so glad you had a great trip and look forward to seeing you again.

10/10 Excellent

DeLorean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open atmosphere. Friendly staff. Very attentive. Great views. Disliked curfew due to covid restrictions
Stayed 3 nights in Sep 2021
Response from Alisa on 27 Sept 2021
Thank you for your review. So glad you had a good time. Yes we appreciate your comment on the governments curfew but hopefully will be over soon. We hope to see you again.

10/10 Excellent

Nicole

Travelled with family
Liked: Amenities, property conditions & facilities
I liked that there were only a few rooms and it was not crowded. The staff was phenomenal.
Stayed 5 nights in Sep 2021
Response from Alisa on 21 Sept 2021
Thank you Nicole! We’re so glad you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Shawna

Stayed 7 nights in Sep 2021
Response from Alisa on 19 Sept 2021
Thank you!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Be careful!!
Things to be careful about: After taking the PCR 72 hours by a hotel “doctor”, the hotel manager informed me that I was positive, I received no official confirmation by email as promised and when requested the hotel mentioned it was not available (which is impossible as all tests are administered a letter vie email to show insurance companies, government etc) and told I needed to stay isolated at the hotel for 10 days at 75% charge of the daily rate. I had no symptoms. I undertook another test same day and it came negative next day. I also came back to the UK and tested negative again. There are stories of fake tests/ results to make guests stay longer so please stay vigilant! and careful! On the last night I was there, although there are beautiful interiors, there are a lot of insects and animals. A bat was able to crawl under my door at night and I was unable to contact anyone for help. Good things: The Villa itself is in a beautiful location with amazing views of the Gros Pitons and a great infinity pool. The staff are efficient with the use of their app Edgar, you can order food, drinks and services efficiently with prompt responses. Overall slightly pricey but great if you want to stay central in Soufriere which is more touristy and able to get to prime locations easily. Had there been better service and no scams. This would have been a perfect stay.
Stayed 3 nights in Sep 2021
Response from Alisa Coleman on 6 Sept 2021
A scam??? Do you really think we want you to stay with us for an additional 10 days with Covid??? False positives are extremely rare and fortunately your second test came back negative. There is no way we want this to happen to our guests which is why: 1) since opening August 2020 only one of our guests have ever tested positive 2) our staff is 100% vaccinated. We are extremely cautious and only want the best for guests and staff. Yes, it is a tropical island so there are bugs and creatures but bats don’t come sneaking under doorways - additionally on arrival all our guests are given a cell phone to contact our manager anytime day or night - why you didn’t call us is beyond me but when we were finally connected in the morning our staff checked the suite and found nothing. I’m glad you liked our app, staff and location but your testing experience was a point off the curve and not indicative of our service or reputation.

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There's a lot to love about this property. If you're looking to relax and rejuvenate in the most peaceful and tranquil of places with great food and service - this is it. What I didn't like about it is the rough road getting to this dream destination - not sure why it can't be paved as it's the same road leading to anse chastanet and jade.
Stayed 6 nights in Aug 2021
Response from Alisa on 4 Sept 2021
Thanks Andy! Truly appreciate your review. Yes the roads a challenge but glad you felt the adventure was worthwhile.

10/10 Excellent

Melissa A

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

Claudia

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from Alisa on 30 Jul 2021
Thank you!