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Reviews of El Dorado Hotel

3.5 out of 5
El Dorado Hotel
405 First Street West, Sonoma, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 366 out of 582 reviews" "
Rating 8 - Good. 164 out of 582 reviews" "
Rating 6 - Okay. 40 out of 582 reviews" "
Rating 4 - Poor. 7 out of 582 reviews" "
Rating 2 - Terrible. 5 out of 582 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isabel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we got there until we left, the attention to detail and customer service was amazing. I can’t wait to come back and stay here again on our next visit. Every member of staff was incredibly nice and so helpful.
Response from Kay on 8 May 2024
Hello Isabel, Thank you for staying with us. We are delighted that you enjoyed your stay. We look forward to welcoming you back the next time you visit Sonoma.

10/10 Excellent

TERRA, Alameda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kay on 5 May 2024
Thank you for staying with us!

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building warm friendly staff and excellent dining. Rooms gorg but hope they will he a bit bigger after the remodel. Would love to return.
Stayed 3 nights in Dec 2023
Response from Ryo on 8 Jan 2024
Thank you for staying at El Dorado Hotel & Kitchen. We are pleased you had a great experience! We are going to be going through a full remodel of all of our guestrooms and hoping to address the lack of space by changing the decor and the overall feel of our guestrooms.We appreciate you taking the time to share your comments and hope to see you on your next visit to Sonoma after the refresh!

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend getaway spot
Just perfect lovely hotel in the heart of the mix
Stayed 2 nights in Dec 2023
Response from Ryo on 8 Jan 2024
Thank you for staying at El Dorado Hotel & Kitchen. We are pleased you had a great experience! Thank you for also including a great photo from the view from your balcony. We appreciate you taking the time to share your comments and hope to see you on your next visit to Sonoma after the hotel refresh.Ryo Morimoto

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kay on 28 Dec 2023
Thank you for staying at El Dorado Hotel & Kitchen. We are so glad you enjoyed your stay!

10/10 Excellent

winston

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Ryo on 17 Dec 2023
Thank you for staying with us at the El Dorado Hotel & Kitchen. We are glad you enjoyed your stay.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ryo on 11 Dec 2023
Thank you for staying at El Dorado Hotel & Kitchen!We are happy you enjoyed our location and the welcome you received.We look forward to welcoming you back on your next visit to Sonoma.Ryo MorimotoHotel ManagerEl Dorado Hotel & Kitchen

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kay on 28 Nov 2023
Thank you for staying with us at the El Dorado Hotel & Kitchen. We are glad you enjoyed your stay.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless. Everything from the room to dining was just faultless. Highly recommend.
Stayed 1 night in Nov 2023
Response from Kay on 16 Nov 2023
Hi Melissa, thank you so much for staying with us! We are glad you enjoyed your stay. We hope to welcome you back again soon!

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Add a chair to the room and achieve perfection. Wonderful visit after we stayed here in 1998, still great. Kitchen has delicious food. Highly recommend.
Stayed 4 nights in Nov 2023
Response from Kurt on 13 Nov 2023
Thank you for staying with us Eric!We appreciate your feedback. Actually, our design team is working on the chair. We have a refresh scheduled for the first quarter of 2024.We hope to have you stay with us later next year.

10/10 Excellent

Valerie

Stayed 2 nights in Oct 2023
Response from Kay on 31 Oct 2023
Thank you for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Kay on 25 Oct 2023
Thank you for staying with us, we are glad you enjoyed your stay!

6/10 Okay

margaret

Stayed 2 nights in Oct 2023
Response from Kay on 31 Oct 2023
Hello Margaret, thank you for staying with us. We are sorry we did not meet your expectations. If this is something you would like to discuss further please reach out to us. Thank you.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, beautiful grounds, great bar and restaurant. The hotel features a beautiful, serene, very private swimming pool!
Stayed 1 night in Oct 2023
Response from Kurt on 10 Oct 2023
Hello Patricia,Thank you for sharing your experience at El Dorado Hotel & Kitchen. We are so glad you enjoyed many aspects including the location, the restaurant and pool!We hope to see you again soon.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbly maintained property. The resturant is incomparable. Try the scaiiops. I would definitely recommend this hotel without any reservation. They definitely saved our vacation after Wawona.
Stayed 2 nights in Oct 2023
Response from Kay on 7 Oct 2023
Hi Robert, thank you for stay with us and thank you for your great review. We are so glad we could help save vacation. We hope to welcome you back on you next trip to Sonoma.

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, great restaurant and friendly staff.
Stayed 3 nights in Sep 2023
Response from Kay on 4 Oct 2023
Hi Ken, we are so happy you enjoyed your stay with us. We hope to welcome you back soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kay on 17 Sept 2023
Thank you for staying at the El Dorado Hotel & Kitchen! We are glad you enjoyed your stay.

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The location is great, the staff was awesome, and a special thank you to Joel, who made us feel very welcome. The hotel is clean, quiet, beds are comfortable and the restaurant is excellent.
Stayed 3 nights in Sep 2023
Response from Kurt on 7 Sept 2023
Thank you for staying at El Dorado Hotel & Kitchen!We are glad you enjoyed your experience and Joel was happy to be of service!Please visit us again on your next trip to Sonoma.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
So overpriced for what it was. Housekeeping left ALL the lights on everyday and there was no option to keep towels. The opposite of ecotravel....especially for California.
Stayed 3 nights in Aug 2023
Response from Kay on 25 Aug 2023
Hello,Thank you for staying with us at the El Dorado Hotel. I apologize that we did not meet your expectations. Although we do not have signage in the room, housekeeping will leave towels when it has been communicated as the guests preference. We appreciate your feedback and I will share this suggestion with management in hopes of achieving a more ecofriendly travel destination.

10/10 Excellent

Nathanael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place!
Loved it here. Would definitely stay again. Very close to shops & restaurants.
Stayed 1 night in Aug 2023
Response from Kay on 10 Aug 2023
Hi Nathanael, thank you for staying at the El Dorado Hotel & Kitchen! We are pleased to hear you enjoyed your stay and we look forward to welcoming you back. Thank you for sharing your experience with us.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Dorado Hotel
Beautiful hotel, great location, excellent service. We arrived 4 hours earlier than check in but our room was ready which was nice. The only thing is the bed and pillows were not very comfortable in my opinion.
View from our balcony
Stayed 1 night in Jul 2023
Response from Kurt Englund on 10 Jul 2023
Hello Lindsay,Thank you for staying with us and sharing your experience.We are glad your room was ready earlier than expectedd. We are always happy to accommodate early arrivals whenever possible.I am sorry you did not find the bed and pillows very comfortable. We will take a look at that.We do hope you have you stay with us again on your next visit to Sonoma.Thanks again,

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. It's very unique and not a cookie cutter hotel like many others. The lobby is beautiful with the staircase that goes up to the second floor. There are many wine tasting establishments along with restaurants within walking distance. It was a great place to stay while we were exploring Sonoma and its surroundings.
Stayed 1 night in Jun 2023
Response from Kay on 6 Jul 2023
Hi Lisa, thank you for staying with us. We hope to welcome you back again soon, cheers!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Kay on 3 Jul 2023
Hi Michael, thank you for staying with us. We appreciate your 10/10 review!

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all
Stayed 1 night in Jun 2023
Response from Kay on 29 Jun 2023
Hi Emily, thank you for staying with us! We are so glad you enjoyed your stay.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Kay on 24 Jun 2023
Thank you for staying with us, Daniel. We are glad you enjoyed your stay!

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There are no closets to hang clothes only a hook with a couple of hangars. If you are staying for multiple days, there is not a lot of space in the rooms to hang clothing items, shirts, dresses and jackets. Electrical outlets do no accommodate a modern traveler with phones, ipads, watches despite the room having a dedicated cube with several outlets to plug tech items into. Our room lost all power and we were told we had too many items plugged in at the same time.
Stayed 3 nights in May 2023
Response from Kurt on 31 May 2023
Hello Jill,Thank you for sharing your recent experience. I am sorry to hear that it was not up to your expectations.We are taking your comments seriously and will be sharing them with our design team for future improvements.The electrical issue you experienced is not a frequent occurence. Normally the items you mentioned will not trip the system, but an unfortunate combination of use from other guests did. I apologize that it took us awhile to reset.We do hope you will give us another chance. Please feel free to reach out if I can be of assistance.

10/10 Excellent

Mehri

Liked: Staff & service, amenities, property conditions & facilities
No Carpet on floor and no pet policy that was great for my allergy. Window opened to balcony for fresh air, even though was not that quiet. Very friendly staff and clean.
Stayed 2 nights in Apr 2023
Response from Kurt on 5 May 2023
Hello Mehri,Thank you for staying at El Dorado Hotel & Kitchen! We are glad you enjoyed our staff and the cleanliness of the rooms.We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Kay on 3 May 2023
Thank you, we are glad you enjoyed your stay with us!

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Apr 2023
Response from Kay on 26 Apr 2023
Thank you for staying with us! We are glad you enjoyed your stay.

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Really convenient
Perfectly located on the square, very comfortable and clean. Only downside was the road noise in the morning.
Stayed 1 night in Apr 2023
Response from Kurt on 17 Apr 2023
Hello Kevin,Thank you for staying at El Dorado Hotel & Kitchen. We are glad that you enjoyed your stay overall.While room location is a personal preference, some of our guests choose the Courtyard rooms to avoid the possible noise from Spain Street.Please let us know on your next visit. We look forward to seeing you again on your next trip to Sonoma.

8/10 Good

Elberta

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Charming. Great restaurant. Comfortable room. Great pillows. Negatives - tiny bathroom. Very poor water pressure in shower.
Stayed 3 nights in Mar 2023
Response from Kurt on 14 Mar 2023
Hello Ms. Elberta, Thank you for staying at El Dorado Hotel & Kitchen. We appreciate your feedback. We will definitely check on the water pressure in your shower.We hope to welcome you back on your next visit to Sonoma.

10/10 Excellent

michelle

Stayed 1 night in Feb 2023

10/10 Excellent

Peggy

Stayed 1 night in Feb 2023

10/10 Excellent

Amirali, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and accessible to bar and restaurants
Stayed 1 night in Feb 2023
Response from Kurt on 21 Feb 2023
Thank you for staying with us Amirali! We are glad you enjoyed the property. We hope to see you on your next visit to Sonoma.

10/10 Excellent

Eoghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Kurt on 24 Jan 2023
Thanks for staying with us! We are glad you enjoyed your stay.

10/10 Excellent

Michelle

Stayed 1 night in Dec 2022

10/10 Excellent

Manon

Stayed 2 nights in Nov 2022
Response from Kurt on 15 Nov 2022
Thank you for staying with us!

10/10 Excellent

Shahram, La Jolla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Eldorado on Sonoma Plaza
Response from Kurt on 11 Nov 2022
Thank you for staying at El Dorado Hotel & Kitchen! We are glad that you loved your stay!We hope to see you again on your next trip to Sonoma.

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay! The hotel staff is very friendly and accommodating. There are many nice shops and wonderful restaurants conveniently located within walking distance.
Stayed 3 nights in Oct 2022
Response from Kurt on 2 Nov 2022
Thank you for staying with us Robert!We are glad you had a fabulous stay!We hope to welcome you back on your next visit to Sonoma.

6/10 Okay

Terry

Stayed 2 nights in Oct 2022
Response from Kurt on 24 Oct 2022
Hello Terry, So sorry we did not meet your expectations. I would like to hear more about your experience. Please let me know a convenient time and number that I could reach out to you.

10/10 Excellent

Majid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Kurt on 3 Nov 2022
Thank you for staying with us!

10/10 Excellent

joanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

kari

Stayed 3 nights in Sep 2022

10/10 Excellent

David

Travelled with family
Liked: Staff & service
Parking was great! Staff was exceptional!!
Stayed 1 night in Aug 2022
Response from Kurt on 5 Sept 2022
Hi David,Thank you for staying at El Dorado Hotel & Kitchen.We are pleased you found our staff to be "exceptional"! We are pretty fond of them too.We appreciate you taking the time to share your feedback. We hope to see you again on your next visit to Sonoma.

6/10 Okay

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and accommodating, a great boutique hotel in the heart of Sonoma with a small pool. Great restaurant (El Dorado Kitchen), pretty building, rooms a little small but location made up for it. We nearly stayed in Napa, so glad we chose this hotel in Sonoma, a much nicer town in our opinion.
Stayed 3 nights in Aug 2022
Response from Kurt on 15 Aug 2022
Thank you for sharing you experience at El Dorado Hotel & Kitchen. We are happy you enjoyed all that Sonoma has to offer. We appreciate your feedback and hope to have you stay with us again.

10/10 Excellent

rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the location is fantastic being right on the plaza but the real gem for us was the restaurant which was .. amazing. It was the best meal of our trip all over California - we wish we had a restaurant like this down in LA.
Stayed 1 night in Jul 2022
Response from Kurt on 8 Aug 2022
Thank you for the feedback Rick! We are grateful to hear your feedback about your recent stay at El Dorado Hotel & Kitchen. We hope to see you again soon on your next trip to Sonoma. Kurt

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Kurt on 26 Aug 2022
Thank you for staying with us!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Kurt on 26 Aug 2022
Thank you for staying at El Dorado Hotel & Kitchen!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Celebrations
Great location, super friendly staff. We were greeted with a glass of champagne. Cute rooms. Would visit again.
Stayed 1 night in Jul 2022
Response from Kurt on 22 Jul 2022
Hello Jennifer, Thank you for staying at El Dorado Hotel & Kitchen for your birthday celebrations. We are pleased to hear you enjoyed the service and rooms. We look forward to your next visit!