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Reviews of Somriu Hotel Vall Ski

3.5 out of 5
Somriu Hotel Vall Ski
Ctra. General de França km. 16, Soldeu

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 109 reviews" "
Rating 8 - Good. 35 out of 109 reviews" "
Rating 6 - Okay. 21 out of 109 reviews" "
Rating 4 - Poor. 6 out of 109 reviews" "
Rating 2 - Terrible. 4 out of 109 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place for skiing, although it is a bit of walk to the lift and El Tarter or Soldeu, there is bp fuel station 3 mins to buy your basics and a few restaurants and 1 takeaway nearby. Don't know why people complain about location. You get what you paid for. If you are here for skiing only, it is a decent spot.
Stayed 4 nights in Feb 2024

4/10 Poor

Duncan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food extremely basic , one coffee machine at breakfast for everyone so huge queues . Beds really uncomfortable as a twin room is one bed and an uncomfortable bed settee . No way a 3 star hotel , needs a complete refurbishment!!
Stayed 7 nights in Jan 2022

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience! Great location, beautiful views, wonderful service! Place to visit again and again! Very happy with this choice!
Stayed 1 night in Jul 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Wonderful hotel, we asked for a quiet room and had the most beautiful view of the mountains and it was very quiet. We came to this hotel to rest for one night on our way to France, but decided to stay a few nights because the area is so beautiful and the hotel was amazingly comfortable. Stuff is very friendly, comfortable room with double bed and another bed/sofa, the fridge, full bathtub. Summer time was the best time to visit with just a few people, beautiful temperature and light traffic. We will come back here.
View from the room 1
View from the room 2
Stayed 1 night in Jul 2021

10/10 Excellent

Ash, Newcastle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff were wonderful, all speaking multiple languages and willing to help at any time
Stayed 8 nights in Feb 2020

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Phill

Liked: Staff & service, property conditions & facilities
Hotel was just a little out the way but we had a retal car so not a problem for us. Staff were excellent, couldn’t do enough for us and the food was good before and after skiing. Would stay again.
Stayed 7 nights in Feb 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Jan 2019

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and warm. That's all I needed
Stayed 1 night in Jan 2019

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value hotel
Great little hotel for the price . 20 minute uphill walk into Soldeu but not too difficult. Good sized rooms, very clean . Would stay here again.
Stayed 4 nights in Mar 2018

6/10 Okay

PH, UK

Soldeu
The best thing about this hotel was the size of the room, and having a fridge was useful. The location is not great unless you like a long uphill walk to Soldeu where there are bars, cafes, shops and restaurants. The local buses were unreliable and stop running when it suits them! The breakfast was poor if you have any allergies or if you are vegan / vegetarian and despite previously advising the hotel, they did nothing about this, so I had to bring in my own food! I didn't eat in the restaurant as they told me they didn't offer anything vegetarian, although they did give me pasta with tomato ketchup on it one night!,,Basically, they didn't make an effort, nor were they flexible with the ski bus! The free shuttle is great if you ski from El Tartar, and when I did use it, it was reliable. However, I was on a course in Soldeu and despite the hotel not being busy, and noone using the early shuttle, they refused to take me to Soldeu in the mornings to get to my course on time. Soldeu happens to be the same distance as El Tartar! The other annoying thing is that the walls are paper thin and you can literally hear everything that goes on in the hotel! There is a sauna and jacuzzi, but you have to pay for this, so I didn't bother! It was OK but I seriously would recommend looking elsewhere!
Stayed 8 nights in Dec 2017

10/10 Excellent

kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
We really liked the hotel, the rooms had the bed area as well as a small lounge with a tv and fridge. The staff didn't speak much English so check-in was slightly difficult. Easy to find with parking outside.
Stayed 1 night in Aug 2017

10/10 Excellent

Josep

Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Maria

La cama matrimonial era súper pequeña dormimos muy incómodos y las niñas en un sofá cama no eran camas y muy poco espacio
Stayed 1 night in Dec 2023

10/10 Excellent

Danilo

Stayed 1 night in Dec 2023

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Mucho frio
Buenas vistas a la pista la chica de recepcion mos informo miu bien sobre bar- restaursntr cercano. Pero hacia mucho frio y la bomba de calor daba mucho ruido y el wifi solo en la puerta de la habitacion desde la cama no. Me gusto la situacion por mis planes pero no volveria
Stayed 1 night in Dec 2023

6/10 Okay

MARC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio / Calidad muy buenos. Son muy amables y cercanos, y la oferta de media pensión es muy conveniente. Perfecto para una escapada en familia.
Stayed 2 nights in Dec 2023

2/10 Terrible

Cristian

Disliked: Cleanliness, property conditions & facilities
Deja mucho que desear ya que las cosas no están bien preparadas y no tienen el servicio que ofrecen en la web
Stayed 1 night in Dec 2023

8/10 Good

aleix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Nico

Travelled with group
Liked: Cleanliness, staff & service
Una de las camas era comoda ,las otras dos durisimas ,la regulacion de la temperatura de la ducha era o te quemas o sale fría...,y el spa no estaba disponible cuando en la web de expedia si estaba ... habitación muy normal
Stayed 1 night in Oct 2023

8/10 Good

ana maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien. Trato y limpieza excelentes
Stayed 2 nights in Sep 2023

6/10 Okay

daniel

Liked: Cleanliness
Bon rapport qualité/ prix
Son principal atout est le rapport qualité/prix, la demi pension, est sans égale.
Stayed 1 night in Sep 2023

10/10 Excellent

Jordi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Estuve con mi familia y deja mucho que desear.. En mi habitación no paraba de salir agua del baño, el hotel olía mal y había gente gritando por la noche en la sala de juegos. Nosotros no volvermos a repetir.
Stayed 2 nights in Mar 2023

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service
Prijs/Kwaliteit

8/10 Good

Lina

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Volodymyr

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Sébastien

Stayed 2 nights in Dec 2022

10/10 Excellent

Floreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien p
Très bon séjour
Stayed 1 night in Sep 2022

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2022

10/10 Excellent

Verger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha sido un fin de semana Perfecto.
Stayed 1 night in Sep 2022

6/10 Okay

Enrique

Travelled with family
Liked: Cleanliness, staff & service
Buena situación un poco antiguo trato agradable
Stayed 1 night in Aug 2022

8/10 Good

SUSANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Courtial

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Nicoleta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.La habitacion limpia.El desayuno y la cena muy buenos.
Stayed 1 night in Jul 2022

8/10 Good

Laurent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien.propre,personnel agréable.diner et petit déjeuner convenables
Stayed 1 night in Jul 2022

10/10 Excellent

Elenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entendimiento muy bien y buena vista la monotonía
Stayed 2 nights in Jul 2022

6/10 Okay

Sven

Travelled with family
Liked: Staff & service
Middels hotell med hyggelig personale
Et litt slitt og middels hotell med veldig hyggelig personale. Vennlige og hjelpsomme. Frokosten var imidlertid alt annet enn god. Rommene var også tette og varme. Behagelige senger. Veldig bra take away ved siden av: Diablito.
Stayed 1 night in Jul 2022

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación muy espaciosa a dos niveles
La habitación en la cuarta planta con dos niveles, muy amplia y espaciosa. A nosotros nos gustó mucho
Stayed 2 nights in Jul 2022

8/10 Good

Thiphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Anne-Sophie

Stayed 1 night in Jun 2022

8/10 Good

Ricard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel, barato y buena ubicacion.
Stayed 3 nights in Feb 2022

8/10 Good

jean-michel

Stayed 2 nights in Feb 2022

10/10 Excellent

ILEANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien!
Stayed 1 night in Oct 2021

4/10 Poor

Salvador

Travelled with group
Liked: Cleanliness
Caos solucionable.
En cuanto a las habitaciones, está correcto, justo. El servicio de comedor, desastrosa organización, Allí no mandaba ni organizaba nadie, y quien lo intentaba recibía una amonestación. La comida no buena. Era bufet yen cda ocasión solo había uno o dos platos buenos. El resto relleno para que hubiera otra cosa, pero malo. No conseguimos averiguar en una semana de qué estaban rellenos unos aros rebozados sin nada dentro. Hubo helado de postre dos de los siete días, el resto de los días la nevera estaba tapada con un lienzo blanco. Hicimos cola todos los días a la hora de cenar, y cuando íbamos a entrar siempre sucedía lo mismo: Nuestra habitación no estaba en la lista del turno de comedor. Uno de los días, estuvimos en la cola media hora de reloj. Dentro de todo este caos, debo decir que casi todo el personal era muy amable y eficiente. Mi diagnostico : FALTA DE DIRECCIÓN GENERAL Y FALTA DE JEFE DE SALA O COMEDOR.
Stayed 7 nights in Aug 2021