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Reviews of Hotel Rila Sofia

3.5 out of 5
Hotel Rila Sofia
Tsar Kaloyan str.,6, Sofia, SOF

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing! The personnel were really attentive and helped us booking a cab in the morning.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dimitar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room
Thank you it was lovely and beautiful rook 🙏
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great base for a trip to Sofia
The location is great and the staff are friendly.
Stayed 1 night in Nov 2023

4/10 Poor

shamiram

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and loud.
The hotel is very old and the tub is so deep and slippery. I was so scared of taking a shower. At night time there was partying and drinking until dawn. It gets so loud we couldn’t sleep. And in the morning trucks come by to collect alcohol bottles from the street.
Stayed 5 nights in Oct 2023

10/10 Excellent

JE

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and professional staff, it is clear they really value their customers
Stayed 1 night in Oct 2023

8/10 Good

Silvia

Travelled with partner
Liked: Amenities
…
Stayed 3 nights in Sep 2023

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities
Location, location, location. Hot water didn't work all that well, though.
Stayed 2 nights in Aug 2023

2/10 Terrible

sean

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty shower and dirty room
Stayed 4 nights in Aug 2023

2/10 Terrible

Baljinder

Disliked: Cleanliness, staff & service
Nothing. Terrible out dated room. Even though we paid for new refurbishment one
Stayed 2 nights in Jul 2023
Response from Hotel Rila Sofia Team on 7 Aug 2023
Thank you for taking time to leave a review. Your reservation was for Economy Twin Room which is budget option in our non-renovated rooms. Next time we will be happy to show your our brand new fully renovated Superior rooms.

10/10 Excellent

Vahy W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good choice
Stayed 7 nights in Jul 2023

6/10 Okay

Christy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s at least a bed to sleep in.
It’s a bed to sleep in…. The entrance to the hotel is very nice. Then you get in your room and there are major stains all over the carpet, holes in the wall, smears of “something” on the wall, tape over power outlets, etc. it is centrally located and the staff were very friendly.
Stayed 3 nights in Jun 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope.
This hotel is a disaster. It seems like it is a run down old apartment building or rooming house.It is no lobby. The ceiling at the front desk had a 6x6 foot hole in it. The only thing LGTB about it was the wallpaper in the elevator. The rooms are old - nothing has been renovated. There was no hot water in the shower.
Stayed 1 night in Apr 2023

10/10 Excellent

strahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Giovanni

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Location perfect, but little dirty the room
Stayed 2 nights in Apr 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 3 nights in a twin renovated room located on the 5oo floor. The room was tidy, warm and comfortable. The rooms comes with a nespresso coffee machine and coffee pods are provided on a daily base. In addition to 2 small bottles of mineral water are provided everyday. Last but not least the rooms comes with a fridge which is a much appreciated plus.
Stayed 3 nights in Jan 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Zimmer sind renoviert, von Aussen sieht es sehr alt aus. Frühstück ok, nichts besonderes. Gut gelegen in der Innenstadt nahe Metros und Restaurants. Kafemaschine suf dem Zimmer
Stayed 6 nights in Sep 2023

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione centralissima ad un passo da tutto, camera al 7mo piano con vista sulla città top, hotel buono, peccato solo non aver avuto la colazione inclusa (anche se comunque in camera c'era un minibar per potersi fare un espresso con capsule incluso nel prezzo).
Stayed 2 nights in Jun 2023

6/10 Okay

Hoschnav

Liked: Staff & service
Disliked: Property conditions & facilities
Нямаше топла вода! Банята бе катастрофа и на човек му трябва 2 часа за един душ!!
Stayed 3 nights in May 2023

8/10 Good

Erich, Zuerich

Liked: Cleanliness, staff & service, amenities
Das Hotel verströmt den Charme des 70er Jahre Sozialismus. Die Ausstattung ist genügend. Das Badezimmer eher karg. Das Zimmer sauber. Balkon mit guter Aussicht. Lage super zentral mitten in der Stadt. Kein Hotel für ein romantisches Wochenende, aber ideal für einen 2-Tage Städtetrip in Sofia.
Stayed 2 nights in Apr 2023

10/10 Excellent

Laurentz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities