Deluxe Studio | Living area | TV, fireplace

Reviews of Lichenhearth - CoralTree Residence Collection

3 out of 5
Lichenhearth - CoralTree Residence Collection
150 Carriage Way, Snowmass Village, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 118 reviews" "
Rating 8 - Good. 45 out of 118 reviews" "
Rating 6 - Okay. 8 out of 118 reviews" "
Rating 4 - Poor. 5 out of 118 reviews" "
Rating 2 - Terrible. 4 out of 118 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Shiva

Liked: Cleanliness, amenities, property conditions & facilities
It was great for our need which was a place to sleep when we visited the surrounding areas.Good value. Area is nice. Bed was very hard and parking can be difficult if you have more than 1 car (we didn’t) since you only get 1 assigned parking. We visited during summer and there is no air conditioning in the unit but we left the windows open and it was fine (outside temp at night was 50 in June not sure what it would have been in August)
Stayed 2 nights in Jun 2023

10/10 Excellent

Ilaria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very fine property
Stayed 5 nights in Jul 2022

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, property conditions & facilities
Cute and quiet little place. It's slightly dated, but very comfortable.
Stayed 2 nights in Jul 2022
Response from The Lichenhearth Condominiums on 18 Aug 2022
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort
Licenhearth in Snowmass
It was a great location and wonderful view. The room was clean and fully stocked with a complete kitchen. The only issue I had was there were no instructions on where to pickup the keys and check in as there was no office on the property. Otherwise it was amazing!
Stayed 2 nights in Jul 2022
Response from The Lichenhearth Condominiums on 21 Jul 2022
Hello Thomas, We are so happy you enjoyed your stay. We send out pre arrival information to all of our guests. We apologize if you did not receive one. We will look into a possible "glitch" and fix it right away. Hope to see you again soon!

8/10 Good

Janice

Stayed 3 nights in Jul 2022

6/10 Okay

Karen

Travelled with family, Travelled with family and small children, Travelled with group
No housekeeping at all. Old furniture. Can feel frame of sofa bed. Nails coming out of floors. Humidifier broken. Couldn’t control heating/cooling well. No ski rack outside to store skis
Stayed 4 nights in Mar 2022
Response from The Lichenhearth Condominiums on 20 Apr 2022
Hello Karen, Thank you for your feedback and we apologize for the inconvenience. We will work hard to get all of these issues corrected. Our very best,

8/10 Good

EMMA

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Sep 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
We had reserved one queen bed but did not get queen bed. The bed was much smaller. Room number was L111
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this property. Would stay here again. Laundry facilities on property, covered parking, VERY CLEAN, the kitchen is fully stocked w/any kind of pan or dish needed. Cozy!
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
really love the property however one need to make sure they get a unit that is NOT on the side of the road s those unit are very noisy
Stayed 3 nights in Jul 2020
Response from Destination Snowmass on 24 Aug 2020
Thanks for staying with us! Hope to see you again soon.

10/10 Excellent

Peter G., Perth Western Australia

Liked: Cleanliness
100 paces to Gondola
This property is perfectly located and a true ski in ski out property. Located right next to the plaza and restaurants and a short gondola ride to Snowmass mall.

8/10 Good

Sonia

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2019

10/10 Excellent

Touqeer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassle in getting the keys ..
While the hotel suite was very nice, there was some inconvenience since you have to go to nearby hotel to get the keys. It was not clear at all while booking -- they should have make it clear or send a message. I was unable to find the place to get the key and have to call the number provided and then figure out where I am supposed to go to get the key. This becomes a hassle when you are already tired and want to get access to the hotel room as quick as possible.
Stayed 2 nights in Sep 2019

10/10 Excellent

Stuary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Kitchen facilities were great Bedding was horrible, the sofa bed was almost one where you hurt your back. The height of the bed was another hazard for any family travelling with children. We also had plumbing issues, while they got resolved and staff were good, it shows lack of attention to hygiene There are fitness facilities either, solely reserved for people of Stonebridge Inn even though the facility was advertised as such
Stayed 3 nights in Jul 2019

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Condo was very roomy and kitchen was well equipped. I didn't care to be on the 3rd floor
Stayed 2 nights in Jun 2019
Response from Mark on 17 Jun 2019
Hello, and thank you for your review. I am pleased to hear that you enjoyed your stay here in Snowmass. I noticed that you gave us only 2 stars which equates to a negative review. Is there anything that we can improve upon to make your next stay more enjoyable? Thank you for your feedback. -Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

salles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2018

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location i.e. walk to the hill is less than 100 yards & it is ski out
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2018

6/10 Okay

Janet, Pennsylvania

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heater was very noisy. Bathtub not usable as a 'bath' as it would not hold water - broken. The image shown is lovely, but the actual room was dark, furniture dark, lamps/lampshades so old they look like they came from a second-hand store. You need to brighten up the living room. (Your picture looked wonderful. Try to emulate that elegant style.) There was a side table next to the sofa and several standing decorations were placed on the table which made it impossible to use. (If you MUST have it, maybe only 1 would have be sufficient?)\ The heat is very dry and both my husband and I had issues in the morning with our nasal passages. During the night my nose started bleeding due to the dry heat. I liked the fact that they gave us a standing fan in the closet. I needed some air moving in the room while sleeping.
Stayed 2 nights in Sep 2018

10/10 Excellent

Fayeza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waking up to a dream!
My family and i absolutely loved our stay at Licenhearth. The place was more than my expectations, we stayed in a king size room and it was basically a fully furnished 1 bed 1 bath apartment with a fully stocked kitchen (utensils, cookware, flatware, cutlery, dishwashing soap, even detergent pods) I was there with my toddler and I made breakfast for her every morning and she was extremely comfortable and relaxed. Not to mention the stunning mountain views you get from the balcony, free designated parking on the premises and the Snowmass mall within walking distance. Aspen was in a driveable distance so we didn't mind staying in snowmass for a fraction of what some places cost around Aspen. Definitely recommend it and we decided we'll be back to stay at this very hotel next time we're visiting. Thank You!
Stayed 2 nights in Sep 2018

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Really liked this place. Our room was like a fully furnished apartment and very comfortable. We got it for a good rate, probably cause it's the off-season, and we decided to extend by a day which was no problem at all and they gave it to us for the same rate. We were close to the sky cab gondola too so it was easy to ride it back and forth to the mall.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Our stay was good but we felt let down on our last day. We depended on them to provide transportation back and fourth from training. The last day of training we checked out but still needed the shuttle service. When called they informed us it would be five minutes, we were left standing with no shuttle.
Stayed 3 nights in Sep 2018

8/10 Good

Vijay Sagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It was a great place to stay
Stayed 2 nights in Aug 2018

8/10 Good

Muhammed

Nice view
Nice view, big rooms, head sofa and kitchen
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Elizabeth

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Let me start by saying that for the price you expect too much. Pros: Great location, 8 min walk to the shops, and it’s spacious. Cons: VERY outdated kitchen, and needs new carpet.
Stayed 3 nights in Aug 2018

8/10 Good

Paul, Massachusetts

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice view of parking lot Barking dog that wouldn’t stop Very close to the base
Stayed 3 nights in Aug 2018

4/10 Poor

Renee, Florida

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We rented a condo for two nights in July. The temperature was 85 during the day. No one ever advertised that there was no air conditioning in the unit. It was unbearable to sleep and the bed was like a concrete slab. We left after one night and they would not refund us our money.
Stayed 2 nights in Jul 2018

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Stay!
Very spacious accommodations with giant picture windows to show off the beautiful view of the mountains. Would definitely stay again.
Stayed 2 nights in Jul 2018

10/10 Excellent

Susonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
These rooms are condominiums so quality varies greatly. My unit has never been updated and was disgusting. Also unit faces main road with loud bus traffic, good luck sleeping.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous condo unit in a gorgeous setting. Spacious, clean, well-decorated units.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snowmass in summer
Very convenient for lower village shops and restaurants, free bus to Aspen etc.
Stayed 8 nights in Jun 2018

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
It was good overall, but the TV did not seem to work with any of the remotes and the layout of the lighting was confusing (ex: some lights in the living room were controlled by a switch in the living room whereas others were controlled by a switch on a distant wall in the bedroom; some light switches had no apparent effect at all, etc).
Stayed 3 nights in Jul 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hank on 13 Apr 2018
Thanks Kevin, Glad you had a nice stay with us.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from hank on 12 Jan 2018
Thank you for your stay with us and I am glad you had a pleasant visit. Hope to see you again soon. Hank Hays-Director of Operations

6/10 Okay

Glenn

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Clean but old.
The king bed reservation turned into a double bed. The condo was clean but very old and really needed to be updated.
Stayed 2 nights in Dec 2017
We apologize that you experienced an issue with your reservation. We will let our team know that you did not book this type of bedding configuration. Thank you for letting us know so we can do better in the future.

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Snowmass Village location. It would be helpful to have information about local transportation in the unit. Unit could use updating but it was clean. Good value for the money.
Stayed 5 nights in Sep 2017
Hi Laurie, Glad you enjoyed your visit. Hope you will come back again and visit with us. Thank you Hank Hays Director of Operations

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017
Hi Ed, Thank you for your stay. Hope to see you next time. Hank Hays Director of Operations

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
Thank you for your feedback, glad you enjoyed your stay with us. Hope to see you next time you are traveling in Snowmass. Best Regards, Hank Hays Director of Operations

6/10 Okay

Stephanie, Wisconsin

Great location, reasonably priced, dated
We found the service strange. We had daily minor complaints that were promptly addressed, but could so easily have been avoided in the first place. They provided toilet paper like it was gold, the maid service at one point put soiled sheets back on the bed, etc. They could definitely use a look at their housekeeping service. We had an ongoing inconvenience surrounding our parking arrangement which could have been better handled. At the end, they promised management would contact me about some redress. This has never happened. Older facility, generally well maintained, nice pool, good location, near miss.
Stayed 7 nights in Aug 2017
Response from hank on 28 Aug 2017
Hello Stephanie, Thank you for your feedback regarding your stay at the Lichenhearth Condominiums. Glad you had a nice visit to Snowmass and enjoyed the great location the complex has to offer. We appreciate your comments regarding our housekeeping and parking issues, and will use them to offer a better service for all our guests. Hope to see you next time you are travelling in the valley, Hank Hays Director of Operations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017
Thank you for your review. We are glad you had a great stay and hope you join us again in the near future.

8/10 Good

Texas mom, Houston, TX

Liked: Staff & service, property conditions & facilities, room comfort
Well equipped condo
We stayed for six nights in July, 2017. Excellent location - right near the bottom station of Snowmass village gondola lane. There is a designated covered parking spot. Our unit was on the third floor and the elevator was on a far end of the corridor for us, so we mostly used stairs. In a first day somebody rode with a dirty bike in the elevator, and the dirt on a floor was still there after few days. During our 6 days stay the room was cleaned may be once, they brought new towels, but left old ones in the unit as well. The room and kitchen is very well equipped, all what we needed for cooking was there. A lot of dishware, two TVs - in the bedroom and living room, gorgeous fireplace, 1.5 bathrooms and the Jacuzzi right in the unit, small balcony stacked with firewood. The swimming pool and hot tub outside are right near the stairs. The unit could get hot during a day as there are no AC. Cool decoration, cozy place, overall very pleasant experience.
Stayed 6 nights in Jul 2017
Response from hank on 4 Aug 2017
Thank you for your review of your stay at the Lichenhearth Condominiums. We are glad you enjoyed your stay and liked the location. We hope to see you next time you are traveling in Snowmass! Have a great day, Hank Hays Director of Operations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condo in Snowmass. Easy in and out. Nice equipped kitchen.
Stayed 2 nights in Jul 2017
Thank you for the review, hope to see you next time. Hank Hays Director of Operations

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Our stay at Lichenhearth condos
The condo was clean, all what you need is included. Very nice kitchen and utensils. The condo is well located near Snowmass village (walking distance) and a grocery store (walking distance as well). Laundry room on premises. We asked for a quiet condo and got one located in front of a busy street so we didn't sleep well. We asked to move to a quieter one but all was booked. We wish our request would have been fulfilled initially :( Also the sofa bed is horrible, very hold and you can feel the springs so badly :(
Stayed 6 nights in Jul 2017
Thank you for your feedback regarding your stay with us. Sorry we could not accommodate your request but glad you enjoyed your overall stay. Hope you will visit us again next time you are in Snowmass. Have a great day! Hank Hays Director of Operations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families. Better than staying in Aspen.
Stayed 2 nights in Jun 2017
Response from Sly Arvizo- Director of Front Office on 12 Jul 2017
Hello, Thank you for your feedback. We are glad that your family enjoyed their stay and hope to see you again in Snowmass next year.