Luxury Condo, 3 Bedrooms, Mountain View | Balcony
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Reviews of Capitol Peak Lodge by Snowmass Mountain Lodging

3.5 out of 5
Capitol Peak Lodge by Snowmass Mountain Lodging
60 Carriageway, Snowmass Village, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 116 reviews" "
Rating 8 - Good. 23 out of 116 reviews" "
Rating 6 - Okay. 7 out of 116 reviews" "
Rating 4 - Poor. 1 out of 116 reviews" "
Rating 2 - Terrible. 2 out of 116 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Spacious room. Functionality and decor are perfect. Kyle and Courtney are great as far as staff goes. On to the bad: Maintenance staff roams from room to room without consent when we requested an a/c shut off due to cold temperatures outoors, housekeeping shows up unannounced and you can hear loud plumbing through the ceiling and there is no on/off button to control the a/c and heat temperature, which is odd. You will need to call Maintenance Staff.
Stayed 6 nights in Apr 2024
Response from Snowmass Mountain Lodging on 30 Apr 2024
Hi Jared & thanks for taking the time to share a review. We apologize for the frustrations that you encountered-- we strive to offer each guest a memorable, effortless vacation. In checking with our teams, the maintenance staff arrived at your request to show you how to use the thermostat as it can be quite confusing but there is not a need to call maintenance to adjust the temperature. Our housekeeping team does not have set hours to visit unless it has been requested. They perform cleans from about 8:00 am until 3:30 pm & they are happy to come back at a better time if they arrive & it is inconvenient for the guest. We respect guest privacy and only enter residences when requested or to perform necessary or pre-arranged services. All the same, we will discuss etiquette with our staff to assure privacy & communication are paramount.

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jun 2023
Response from Snowmass Mountain Lodging on 20 Jun 2023
We're so glad you had a great stay, Michael & thank you for choosing Snowmass Mountain Lodging.

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, room comfort
Highly recommended Place
Amazing place, great location., great place to be with family and friends and have awesome ski holidays
Stayed 7 nights in Feb 2023
Response from Snowmass Mountain Lodging on 13 Feb 2023
Hi Cesar & thanks for taking the time to share a review. We're so glad you enjoyed the residence & location & hope to welcome you back soon.

8/10 Good

Sharon, Miami Gardens

Liked: Amenities
Wish there was, more options of Restaurants, on the property. Even the snow lift were not open to the public. It waS our first time there- we arrived later than expected and still it took over an 1- hr for Capital Peak Snowmass lodge team to have our room available- which was inconvenient-being that we were exhausted and wanted to get to the room , unwind and relax
Stayed 5 nights in Nov 2022
Response from Snowmass Mountain Lodging on 16 Nov 2022
Hi Sharon & thank you for your review. In checking with our team, it looks like you arrived a little over an hour before check-in time which was why you had a wait. We always try to offer an early check in, whenever possible, but there are times when it is not an option. Also, we will pass on your feedback about the dining options as we do not manage Village operations.Thank you for staying with us.

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2022
Response from Snowmass Mountain Lodging on 4 Dec 2023
5/5-- we're thrilled! Thanks for taking the time to share a review & thanks for choosing Snowmass Mountain Lodging.

10/10 Excellent

Anton

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021
Response from Snowmass Mountain Lodging on 4 Mar 2022
Thanks for the 5/5 review, we so appreciate it!

10/10 Excellent

Candice

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021
Response from East West Hospitality on 30 Sept 2021
Thanks for taking the time to share a review, and thanks for staying with us. Hope to see you again.

10/10 Excellent

Victoria F

Liked: Cleanliness, room comfort
Comfortable and upscale with great views
Upscale and comfortable place to call our home away from home. Large complex with many amenities and responsive service from the front desk on all questions and requests! Nice views too!
Stayed 3 nights in Sep 2021
Response from East West Hospitality on 20 Sept 2021
Hi Victoria! Thank you for your positive comments, and for staying with us. we hope to see you again soon.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021
Response from East West Hospitality on 20 Sept 2021
Wonderful, Philip, we’re so glad you had a terrific stay. See you next time!

8/10 Good

Ching Y

Travelled with group
Liked: Cleanliness, room comfort
Pleasant Stay
It was a pleasant stay, clean, well equipped.
Stayed 7 nights in Jul 2021
Response from Snowmass Mountain Lodging on 21 Jul 2021
Thank you for staying with us. We hope to see you next time your travels bring you to the mountains.

10/10 Excellent

Carolyn

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2021
Response from East West Hospitality on 18 Jul 2021
Thank you for your review & for staying with us. See you next time! :)

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, room comfort
Very nice, garage map needs to be much clearer!
Stayed 7 nights in Jun 2021
Response from Snowmass Mountain Lodging on 28 Jun 2021
Thanks for your review & for staying with us, John. We also appreciate your suggestion on the garage map. See you next time!

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property and location were beautiful but we had no air conditioning for the first few days while temperatures exceeded 90 degrees and they did not change our room or give us any credit, using the excuse “because you booked through Expedia, you have to go through their customer service department”. Ironically, that’s exactly what they said when they made a mistake in the room reservation to begin with. If you are using Expedia to book with this company- beware. If you have an issue, they will somehow blame Expedia!
Stayed 5 nights in Jun 2021
Response from Snowmass Mountain Lodging on 25 Jun 2021
Thank you for your review & bringing this issue to our attention. We are very sorry the air conditioning was not working properly during your stay. In speaking with our team, they suggested you contact Expedia if you were seeking a refund or discount because that is who you booked with & they are the ones who can offer compensation. .

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved this place (Luxury 1bdr)!! Probably the cleanest condo we have ever stayed, with everything supplied that a household would have! Centrally located, walking distance to everything in Snowmass Village! Beautiful grounds! Very quiet and private setup, didnt hardly run across anyone in elevator or halls. Plenty of parking underneath in the garage. I have nothing negative to say about this place at all! It is gorgeous!!
Stayed 4 nights in Jun 2021
Response from Snowmass Mountain Lodging on 22 Jun 2021
Hi there & thanks for your wonderful review & for choosing to stay with us! We are so pleased you had a fantastic visit & wish you a happy summer!

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020
Response from Cassie on 15 Jan 2021
Thank you for staying with us. Come back soon! Safe Travels, Snowmass Mountain Lodging

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2020
Response from Cassie on 12 Jan 2021
Thank you for staying with us. please come back soon! Safe Travels, Snowmass Mountain Lodging

10/10 Excellent

Clayton, Knoxville, TN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect to get to the main lifts and restaurants. The ski equipment storage was also convenient. We had an issue with keys not working and a toilet, but those problems were handled immediately.
Stayed 4 nights in Dec 2020
Response from Cassie on 5 Jan 2021
Thank you for staying with us! Please come back soon! Safe Travels, Snowmass Mountain Lodging

8/10 Good

Everett

Travelled with family
Liked: Cleanliness
All was great the only problem was the mattress of the beds are in bad conditions. Impossible to rest.
Stayed 3 nights in Nov 2020
Response from Cassie on 4 Dec 2020
Thank you for staying with us. Please come back soon! Safe Travels, Snowmass Mountain Lodging

8/10 Good

Debbie

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2020
Response from Cassie on 11 Nov 2020
Thank you for staying with us. Please come back soon! Safe Travels, Snowmass Mountain Lodging

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2020
Response from Jess on 2 Nov 2020
Thank you for your feedback, we appreciate it!

10/10 Excellent

Earlece

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2020
Response from Cassie on 27 Oct 2020
Thank you for staying with us. Come back soon! Safe Travels, Snowmass Mountain Lodging

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
Response from Cassie on 14 Oct 2020
Thank you for staying with us. Please come back soon! Safe Travels, Snowmass Mountain Lodging

10/10 Excellent

Roberto

Liked: Cleanliness, room comfort
Will definitely be back
The property is beautiful, secure, clean and with a great staff. All our requests were handled timely and professionally. Will definitely be back to enjoy more of Aspen and the surroundings.
Stayed 2 nights in Sep 2020
Response from Cassie on 7 Oct 2020
Thank you for your review. Please come back soon! Safe Travels, Snowmass Mountain lodging

10/10 Excellent

Joy

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020
Response from Cassie on 2 Oct 2020
Thank you for your review. Please come back soon! Safe Travels, Snowmass Mountain Lodging

10/10 Excellent

Jami

Travelled with group
Liked: Cleanliness, room comfort
Home away from home...
Amazing location, beautifully decorated condo, would HIGHLY RECOMMEND!
Stayed 2 nights in Sep 2020
Response from Cassie on 1 Oct 2020
Thank you for your review! Come back soon! Thank you, Snowmass Mountain Lodging

10/10 Excellent

Eugene

Liked: Cleanliness, room comfort
Stayed 14 nights in Sep 2020
Response from Cassie on 1 Oct 2020
Thank you for your review! Come back soon! Thank you, Snowmass Mountain Lodging

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2020
Response from Jess on 24 Sept 2020
Thank you for your feedback we appreciate it!

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from Cassie on 16 Sept 2020
Thank you for your review. Please come back soon! Safe Travels, Snowmass Mountain Lodging

10/10 Excellent

Gary, Lawton Oklahoma

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything in the base village and easy walk to grocery store
Stayed 7 nights in Sep 2020
Response from Cassie on 16 Sept 2020
Thank you for your review. Please come back soon! Thanks, Snowmass Mountain Lodging

6/10 Okay

Ahsan

Travelled with family
Disliked: Room comfort
Stayed 4 nights in Sep 2020
Response from Cassie on 14 Sept 2020
Thank you for you review! Safe Travels, Snowmass Mountain Lodging

10/10 Excellent

heather

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Sep 2020
Response from Cassie on 14 Sept 2020
Thank you for your review. Come back soon! Sfae Travels, Snowmass Mountain Lodging

10/10 Excellent

Yekaterina

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2020
Response from Cassie on 11 Sept 2020
Thank you for staying with us and your review. Come back soon! Safe Travels, Snowmass Mountain Lodging

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Pleasant Stay with a bit of inconvenience/Issue
Overall, my stay was pleasant. The room was clean and comfortable. Staff were very helpful from check-in to answering questions. It was a bit of a inconvenience and confusing to get from the garage to the building C (I had to go through 2 different elevators and a sky bridge). The only issue I had was that I was promised a specific room on the fourth floor and I was provided an alternate room on the third floor.
Stayed 2 nights in Sep 2020
Response from Cassie on 9 Sept 2020
Thank you for staying with us and your review. Please come back soon! Safe Travels, Snowmass Mountain Lodging

10/10 Excellent

Dina

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2020
Response from Cassie on 9 Sept 2020
Thank you for staying with us and your review. Please come back soon! Safe Travels, Snowmass Mountain Lodging

2/10 Terrible

Mary

Travelled with group
Liked: Room comfort
Yes the hotel was nice the room we stayed in was nice however the staff was not very accommodating I they are refrigerator I did not work and it’s bro dollar food and I’m on a special diet also they gave us wrong directions to a 4 x 4 road because there’s fires in Aspen and we almost had life-threatening situations going on a 4 x 4 drive only which was not reported that it was a 4 x 4 only . Furthermore they said that our rooms are not refundable and
Stayed 3 nights in Aug 2020
Response from KB on 18 Aug 2020
Snowmass Mountain Lodging takes guest satisfaction and safety very seriously and promptly responded to this guest's needs. The guest left the refrigerator door open and their food was spoiled as a result. There is no record of this guest calling and asking for directions, however, our Guest Service team was prepared to instruct guests of the safest routes to our properties. We specifically sent guests' notifications of the safest routes due to road closures from the fire. This communication provided two routes, with links and maps, and said not to follow Google's shortcuts over 4x4 roads.

10/10 Excellent

Shannon

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2020
Response from Cassie on 18 Aug 2020
Thank you for staying with us. We appreciate the review! Safe Travels, Snowmass Mountain Lodging

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
This property has an amazing view and the unit is well equipped, cozy, clean and very comfortable. I will stay here again!
Stayed 11 nights in Jul 2020
Response from Cassie on 12 Aug 2020
Thank you for your review. Please come back soon! Safe Travels, Snowmass Mountain Lodging

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Fabulous Snowmass Getaway
Our stay was amazing. While our stay was during Covid restrictions, the extra steps taken by the resort gave us reassurance we were safe. Great views, social distant restaurants and shopping, gondola rides and people watching from our balcony made for a great getaway.
Stayed 3 nights in Jul 2020
Response from Jessa on 20 Jul 2020
Thank you for staying with us at Capitol Peak Lodge with Snowmass Mountain Lodging. We are so glad you enjoyed your stay. We make sure that we are following COVID-19 safety regulations in order to keep our staff and guests safe. We appreciate your feedback!

10/10 Excellent

Chenoa

Travelled with family
Liked: Cleanliness, room comfort
Gorgeous property and location I’ll be back!
Stayed 4 nights in Jul 2020
Response from cassie on 17 Jul 2020
Thank you so much for your review. Please come and stay with us soon! Thank you, Snowmass Mountain Lodging

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, room comfort
Best place in CO!
Our trip to Hawaii was cancelled due to Covid. So we decided to drive through CO. From AZ started in Durango, Breckenridge, Vail then Aspen/Snowmass. We have to say our stay in Aspen/Snowmass was by far our favorite. So much so we extended our trip 6 extra days.
Stayed 4 nights in Jul 2020
Response from cassie on 15 Jul 2020
Thank you for staying with us. We are so glad you enjoyed your time with us. Please come back soon! Thank you, Snowmass Mountain Lodging

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020
Response from Jessa on 9 Jul 2020
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2020
Response from Cassie on 26 Jun 2020
Thank you for your review! Snowmass Mountain Lodging

8/10 Good

Raven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
It was clean and comfortable. We visited at the end of September to see the fall foliage. Barely any shops or restaurants were open- always had to go to aspen. However, during ski season, this location would be ideal. Would definitely recommend.
Stayed 2 nights in Sep 2019
Response from Jessa on 4 Oct 2019
Thank you for staying at Capitol Peak by Snowmass Mountain Lodging. We are delighted to hear that you have enjoyed your stay in Snowmass! We appreciate your feedback! Thank you!

10/10 Excellent

Gracie, Princeton Indiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and bathroom were very clean. The full kitchen was well stocked with cleaning supplies, flatware, appliances (toaster, microwave, waffle iron), kitchen towels, etc. Our bed was very comfortable and we enjoyed having the fireplace during the cool evenings.
Stayed 6 nights in Sep 2019
Response from Jessa on 4 Oct 2019
Thank you for staying at Capitol Peak by Snowmass Mountain Lodging. We are delighted to hear you enjoyed your stay with us. We hope to return soon! We appreciate your feedback!

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Fall weekend Getaway
We had a great stay for our 10 year anniversary! My ONLY complaint was that there weren't any electrical outlets in the bathroom, but I improvised.
Stayed 2 nights in Sep 2019
Response from Jessa on 4 Oct 2019
Thank you for staying at Capitol Peak by Snowmass Mountain Lodging! We are so delighted to hear about your wonderful stay. We hope to come back and stay with us again soon. We appreciate your feedback!

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snowmass
Gorgeous condo! Fabulous location. We have stayed in Snowmass many times but Capital Peak was by far the best!
Stayed 2 nights in Sep 2019
Response from Jessa on 23 Sept 2019
Thank you for staying with us at Capitol Peak Lodge with Snowmass Mountain Lodging by East West! We appreciate your feedback and we hope you come back and stay with us again soon!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusing check in but overall a great stay!
Stayed 2 nights in Sep 2019
Response from Jessa on 12 Sept 2019
Thank for for staying with us! We apologize for the confusion with check-in we are working to make this better soon. We appreciate your feedback!

8/10 Good

Chelle J.

Liked: Cleanliness
Nice place
New kitchen, great location

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular, friendly, clean!
Just an incredible trip for our anniversary! Awesome property and an amazing room. Clean, close to village/trails/etc. We could not have had a better time!
Stayed 3 nights in Sep 2019
Response from Jessa on 12 Sept 2019
Hi Daniel, Thank you for staying with us at Capitol Peak by Snowmass Mountain Lodging! We are so delighted to hear about your wonderful stay! We hope you think of staying with us again. We appreciate your feedback.

10/10 Excellent

Stephanie P.

Liked: Cleanliness
Amazing property with great proximity to events. Good price.
Amazing property with great proximity to events. Good price for off season.
Stayed 2 nights in Aug 2019