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Reviews of Mirbeau Inn and Spa

4 out of 5
Mirbeau Inn and Spa
851 West Genesee Street, Skaneateles, NY

Reviews

9.8

Exceptional

Rating 10 - Excellent. 142 out of 164 reviews" "
Rating 8 - Good. 20 out of 164 reviews" "
Rating 6 - Okay. 1 out of 164 reviews" "
Rating 4 - Poor. 1 out of 164 reviews" "
Rating 2 - Terrible. 0 out of 164 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our two night stay in at Mirbeau in early April. The spacious room was clean and the corner fireplace made it feel luxurious and cozy at the same time. Dining on the heated patio for both dinner and breakfast did not disappoint. Overall, the hotel and spa service and facilities were excellent. We will definitely return.
Stayed 2 nights in Apr 2024
Response from Jose H. on 10 Apr 2024
Thank you for staying with us, we are glad you enjoy your time at Mirbeau.

10/10 Excellent

Amber, Rego Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being about to do massage, spa, dinner and stay in one place.
Stayed 1 night in Mar 2024
Response from Jose H. on 11 Mar 2024
Thank you for sharing your feedback with us.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Mirabeau! It’s fabulous even in the colder months. Thank you
Stayed 1 night in Mar 2024
Response from Jose H. on 11 Mar 2024
Thank you, Mirbeau is a great place to stay during winter time.

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mirbeau is a close proximity getaway. The outdoor hot tub and fireplace is so worth an overnight stay. The beds are so comfortable with spacious bathrooms. We also always enjoy the spa. Great girlfriend getaway with lots of shopping in town.
Stayed 1 night in Jan 2024
Response from Jose H. on 11 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jose H. on 17 Jan 2024
Thank you for staying with us

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific for an overnight with spa. Staff was all very attentive and friendly.
Stayed 1 night in Dec 2023
Response from Jose H. on 17 Jan 2024
Thank you for staying with us and for your feedback. We hope to see you soon.

10/10 Excellent

Junming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good time there. I saw some reviews said the spa is packed so I was worried since it’s holiday time but the time we went is perfectly fine. I would recommend to people who want some getaway and spa time.
Stayed 2 nights in Nov 2023
Response from Jose H. on 4 Dec 2023
Thank you very much for staying with us, we appreciate your feedback, and we hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Weekend
Everything was exceptional! Room, facilities, treatments, food and staff were over the top impeccable.
Stayed 2 nights in Nov 2023
Response from Jose on 15 Nov 2023
Thank you for your feedback, we hope to see you soon.

8/10 Good

JAMEEKA

Liked: Cleanliness, property conditions & facilities
The property is absolutely amazing. The rooms are amazing and quiet. The fitness classes and spa are absolutely incredible! The staff could use some work with their manner. I'm surprised when I'm greeted by someone asking me "where are you from"
Stayed 2 nights in Nov 2023
Response from Jose on 15 Nov 2023
Thank you for staying with us, we appreciate your feedback, we hope to see you soon.

10/10 Excellent

Trish

Stayed 2 nights in Sep 2023
Response from Jose on 10 Nov 2023
Thank you for staying with us, we hope to see you soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Jose on 2 Sept 2023
Thank you for your feedback, we hope to see you soon.

10/10 Excellent

Robert

Stayed 2 nights in Aug 2023
Response from Jose on 28 Aug 2023
Thank you for staying with us, we appreciate your feedback

10/10 Excellent

Douglass

Stayed 3 nights in Aug 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
A nice relaxing atmosphere. I just wish they had more things included as it’s expensive to eat & drink here. Not everyone drinks coffee in their room and it’s $16 for a pot of tea! Plus gratuity and service fee.
Stayed 2 nights in Jul 2023
Response from Jose H. on 20 Jul 2023
Thank you for your feedback and for staying with us, we have complimentary coffee and tea in the lobby, if you prefer to order it by room service, there will be a charge.

10/10 Excellent

Alan

Stayed 1 night in Jun 2023
Response from Jose on 7 Aug 2023
Thank you for your feedback, please visit us again

10/10 Excellent

Robert

Stayed 1 night in May 2023
Response from Jose on 25 May 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Queena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Laura

Stayed 1 night in Feb 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Jose H. on 26 Dec 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect getaway for pampering
Stayed 1 night in Nov 2022
Response from Jose H. on 27 Nov 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bryan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience
We enjoyed 4 nights at the Mirbeau Inn but did not take advantage of the spa which was a mistake. The bar is very nice and welcoming and our breakfast was outstanding and reasonably priced. While on the pricey side overall it was a good experience.
Stayed 3 nights in Nov 2022
Response from Jose H. on 27 Nov 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing due to it Monet inspired surroundings.
Stayed 1 night in Oct 2022
Response from Jose H. on 30 Oct 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

JAMEEKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay soothed my heart. My goal was to tend to my mental health and this environment provided all I needed for that. I appreciate the experience.
Stayed 1 night in Sep 2022
Response from Jose H. on 22 Oct 2022
Thanks for staying with us. We are glad we provided what it was needed for you.

10/10 Excellent

Lisa, Pembroke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite. The place is gorgeous. Spa was fantastic. It’s a very busy spa. All around fantastic experience
Stayed 1 night in Oct 2022
Response from Jose H. on 15 Oct 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls weekend
Absolutely beautiful place ! Wonderful location to town. The staff was friendly. They would not extend the check out time.
Stayed 1 night in Sep 2022
Response from Jose H. on 14 Oct 2022
Thank you so much for staying and enjoying your weekend with us

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
It’s just as beautiful as the pictures show. Calm vibe. Staff was excellent. Dinner was delicious
Stayed 1 night in Aug 2022

10/10 Excellent

Meri Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens, comfortable beds. Wish they had feather pillows.
Stayed 2 nights in Jul 2022
Response from Jose H on 8 Aug 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

DR. AND MRS. GERALD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is uniquely serene and beautiful. Rooms are spacious, clean and comfortable. Food and staff are wonderful! Spa - impressive. Would go back in a second!
Stayed 2 nights in Jun 2022
Response from Jose H on 11 Jun 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going to breakfast and lunch in your robe was something I've never experienced before. It is encouraged there and was wonderful.
Stayed 1 night in Apr 2022
Response from Jose H on 2 May 2022
Relaxation is our priority for you, so you can enjoy the time you are here with us.

8/10 Good

Winifred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here! We will back
Stayed 1 night in Mar 2022
Response from Jose H on 15 Mar 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Nice getaway for us. We visited the spa, had dinner, and stayed in one of the cottages.
Stayed 1 night in Feb 2022
Response from Jose H on 9 Mar 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & grounds
Stayed 3 nights in Jan 2022
Response from Jose H on 9 Mar 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Helen

Stayed 1 night in Feb 2022

10/10 Excellent

Irene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent place everything was super and we had the most relaxing time, food was pricey but very delicious 😋
Stayed 1 night in Dec 2021
Response from Jose H on 27 Dec 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful romantic rooms with a giant claw foot bathtub. Tranquil relaxing great food and of course wine!!
Stayed 1 night in Oct 2021
Response from Jose H on 17 Nov 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Roseanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pure luxury
Stayed 2 nights in Oct 2021
Response from Jose H on 22 Oct 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Every part of our stay was perfection, I wish we had stayed an extra night! The gardens, spa, .staff & dining were all exceptional.
Stayed 1 night in Jul 2021
Response from Jose H on 22 Oct 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensational...book it without hesitation
Can't say enough good things about this place. This was a wedding anniversary trip and it was everything we wanted it to be. They even taught us how to pronounce "Skaneateles" when we checked in!
Stayed 3 nights in Sep 2021
Response from Jose H on 24 Sept 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The flower garden is absolutely spectacular---right out of a Monet painting.
Stayed 2 nights in Jul 2021
Response from Jose H on 2 Aug 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Jose H on 24 Sept 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places in western or central NY. Been there a dozen times.
Stayed 1 night in Nov 2020
Response from Jose H on 3 May 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great. Service superb. Gorgeous grounds. Highly recommend.
Stayed 3 nights in Apr 2021
Response from Jose H on 3 May 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Seems like a very nice place I understand this was off-season and flowers were not in bloom but the outside needed a lot of TLC and the sink in our bathroom was clogged and the restaurant was very good but we sat on the patio and the patio definitely needed some work!
Stayed 1 night in Apr 2021
Response from Jose H on 14 Apr 2021
Thanks for staying with us. We appreciate your feedback! as the weather is getting better, we will be working in our gardens and some renovations on our property.