Banquet hall
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Reviews of MAL Residency

2.5 out of 5
MAL Residency
N Car St, Sirkazhi, TN

Reviews

4.6
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

8.0/10

Cleanliness

6.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Varadarajan

Travelled with family
I have paid through Expedia, I have denied accommodation with a message Expedia does not pay them and no rooms available. Result I don’t get room and to search for accommodation at some other hotel. Lost money
Stayed 1 night in Aug 2022

2/10 Terrible

N C

Travelled with family
Disliked: Staff & service
Cheating by in.hotels.com
Fake account of Hotels.com, I landed at the hotel at 11 pm MAL residency, Sirkazhi on 13.08.22 with confirmed booking, to my shock, hotel reception informed, they have no account with hotels.com, no rooms available. The hotel contact phone no. was connecting to someone in pondichery. Horrible experience, will not again book through in.hotels.com
Stayed 1 night in Aug 2022

8/10 Good

Varadarajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is good.Staff very responsive and polite.Overall,,had a pleasant stay.
Stayed 2 nights in Jan 2022

6/10 Okay

Sai

Liked: Cleanliness, staff & service
Management is too cooperative. Actually the management didn't receive information about my booking through mail but still they allowed me to occupy without much trouble after taking print of my booking.
Stayed 1 night in Oct 2021
Response from Bookingsmaker on 9 Nov 2021
Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Thank you.