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Reviews of Wanderlust by The Unlimited Collection

3.5 out of 5
Wanderlust by The Unlimited Collection
2 DICKSON ROAD, Singapore, SIN

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 577 reviews" "
Rating 8 - Good. 236 out of 577 reviews" "
Rating 6 - Okay. 57 out of 577 reviews" "
Rating 4 - Poor. 14 out of 577 reviews" "
Rating 2 - Terrible. 5 out of 577 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nim

Stayed 4 nights in Dec 2023
Response from With Heartfelt Appreciation on 13 Dec 2023
Dear Nim,Greeting! Thank you for your valued support for our 4 nights boutique hotel and for taking the time to review your stay with us. We are delighted you have awarded a perfect rating for your stay experience as it shows us you and your husband had a great stay with us. –With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. --Thank you for giving us the great pleasure and privilege of hosting you and your husband at our boutique hotel. All of us truly look forward to welcoming you back. --We are at your service, and we wish both of you well. --Kind regards,The team from Wanderlust

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from With Heartfelt Appreciation on 20 Oct 2023
Dear Valued Guest,Greetings! Thank you for your valued support for our boutique hotel and for taking the time to review your stay with us. We are delighted you have awarded a perfect rating for your stay experience. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for making us feel valued too! --With your experience staying with us, we sincerely hope our boutique hotel will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stay at our boutique hotel, we invite you to contact us as we would be most glad to be of assistance. We are at your service, and we wish you well. --Thank you for giving us the great pleasure and privilege of hosting you at our boutique hotel. --Kind regards,The Wanderlust Team

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but room very small and felt like had to get out as soon as you wake up was so crammed Was clean and staff very nice
Stayed 4 nights in Aug 2023
Response from With Heartfelt Appreciation on 2 Sept 2023
Dear Peter,Thank you for reviewing your recent stay at our centrally located boutique hotel and for letting us know you had a pleasant stay with us. ----We sincerely apologise for any discomfort and disappointment caused to you by the size of the 13sqm Deluxe room you booked. Please allow us to share that we have 4 categories of bigger room types which many of our guests who booked these room types have informed us they truly enjoyed their stays in these rooms. We hope you will consider booking one of these rooms when you stay with us again. ---Despite the distraction during your stay, we are very grateful for your lovely compliment for our team’s service, and we are indeed comforted to know our service compensated for the areas we lacked during your stay.--- We have truly enjoyed being of service to you and all of us earnestly hope to welcome you back, giving us an opportunity to create a faultlessly enjoyable and comfortable stay for you. We are at your service, and we wish you well. Thank you for your valued support. ---Kind regards,The team from Wanderlust

10/10 Excellent

Ginger

Stayed 1 night in Jul 2023
Response from Warmest Regards, Jordan Customer Service Represent on 30 Jul 2023
Dear Ginger,Thank you very much for the lovely review!

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Stay‼️‼️‼️
Wanderlust is SUPERB‼️‼️‼️‼️ Brilliant new look… spotlessly clean… amenities are amazing including washing/ drying facilities… ice machine…. Fabulous restaurant… and fantastic bar💫💫💫💫 Loved our stay with such wonderful staff… thank you Dilip♥️♥️♥️♥️
Stayed 11 nights in Jun 2023
Response from The Wanderlust team on 21 Jun 2023
Dear Brett,We would like to thank you for the stellar review! We are glad that you have enjoyed the design, facilities and amenities that we have provided.Indeed the restaurant has amazing food along with the drinks that you all seem to enjoy.Thank you for being a loyal supporter to the hotel and we definitely hope to have you back in the future.In the meantime, stay safe!Best regards,The Wanderlust team

8/10 Good

Mark E

Stayed 7 nights in May 2023
Response from Warmest Regards, Jordan Customer Service Represen on 4 Jun 2023
Dear Mark,Greetings from Wanderlust, The Unlimited Collection!Thank you for leaving this wonderful review for us. It means a lot to know that you have enjoyed your stay with us.We look forward to your future stays with us.

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Opposite MRT station so very handy location.
Response from Salina, Duty Manager on 1 Dec 2022
Dear Sally, Thank you for review. We hope to welcome you back soon to try our other categories available!

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanderlust is in an excellent location. I could walk to all of the cultural, hospitality and places of interest that I wished to visit. Initially I was surprised at how compact the room was, however, as I spent minimal time in there this did not matter. The convenience of the "Dipping pool" was excellent providing an opportunity to relax and cool off before heading out to experience the beauty of Singapore.
Response from Ammelia R. on 9 Nov 2022
Hi Lorraine,Thank you for the wonderful rating and review.We are glad to know that Wanderlust has been a pleasant experience during your stay in Singapore. Do recommend us to your loved ones, and we can't wait to welcome you back again soon.Warm Regards,Ammelia R.Senior Customer Service Representative

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022
Response from Hazira Aziz on 18 Jul 2022
Dear craig, Thank you for your kind review. We hope you have a pleasant stay with us! We hope to welcoming you back in the near future! Warmest regards, Hazira AZIZ CUSTOMER SERVICE REPRESENTATIVE

8/10 Good

GAYATHRIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay
Stayed 3 nights in Apr 2022
Response from Dinesh R. on 17 Apr 2022
Dear Gayathrie, Thank you so much for the review. We do hope Wanderlust remains your preferred choice of accommodation. Warmest Regards, Dinesh R. SENIOR CUSTOMER SERVICE REPRESENTATIVE Wanderlust, The Unlimited Collection by Oakwood

10/10 Excellent

Nur Farhanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Salina, Duty Manager on 1 Feb 2022
Hi Farhanah, Thank you for the amazing review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable boutique hotel
Nice boutique hotel close to Jalan Besar and Little India so plenty of good food around to eat. Disappointed they got rid of the nice toiletries and moved to cheaper ones.
Stayed 1 night in Nov 2021
Response from Ammelia on 8 Nov 2021
Hi Anonymous, Thank you for the review and rating! We're glad to know that you had a comfortable stay with us. It's a regret to hear that the toiletries did not meet your expectations. This will be relayed to the respective department for them to look into. We look forward to your next stay with us! Best Regards, Ammelia R. Customer Service Representative

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Dinesh R. on 5 Aug 2021
Thank you kindly for the rating. We'll be looking forward to your next visit. Warmest regards, Dinesh R. SENIOR CUSTOMER SERVICE REPRESENTATIVE Wanderlust, The Unlimited Collection by Oakwood

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
It was a quaint quiet place just 5-10min walk from bugis street. The service was good and appreciate the early checkin. Cozy place for couples to chill, take note the bathroom doesnt have a lock though.
Stayed 1 night in May 2021
Response from Sandy on 9 Jun 2021
Dear Guest, Thank you for the taking time to review us. Glad to have read that the accommodation met your expectations. And thank you so much for recognizing the efforts of the Team! That simple sentence will go a long way in terms of encouragement and perseverance. Do spread the word on us – we will be looking forward to your next visit. Sincerely, Santhyaa Sitrarasu Duty Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little India’s Experience
Nice quaint location with local eateries & old town charm.
Stayed 1 night in May 2021
Response from Dinesh R. on 13 May 2021
Thank you kindly for the review. Warm regards, Dinesh R. Senior Customer Rep.

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel situated in the area of little India, excellent transport links nearby. Hotel offers complimentary minibar and the rooms are adequate in size. Hotel staff were lovely and very accommodating, offering free cola, water and an umbrella (perhaps due to them closing for refurbishment imminently). I would stay again given the personal touches the staff offer and the quirky personality of the spaces.
Stayed 3 nights in Dec 2018

10/10 Excellent

Faradillah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Wanderlust
A cozy concept to tranquil. Overall happy with the stay.
Stayed 1 night in Nov 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Very clean, very well maintained.
Stayed 1 night in Nov 2018

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wanderlust
Great stay in a comfortable and friendly hotel which is situated in a vibrant locality. Hotel is currently undergoing refurbishment which meant restaurant facilities were not available, but this didn’t really matter given large number of nearby facilities.
Stayed 6 nights in Nov 2018

4/10 Poor

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Accomodation failed to measure up to what any guest would have been entitled to expect. ie room without seating space and accessing sleeping space entailed climbing up on to a platform. Simply unsuitable [ even dangerous ] for older folk.We believe we ought to have been refunded our charges but still awaiting hotel's decision on that.
Stayed 3 nights in Oct 2018

10/10 Excellent

Jamie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy room
Hotel right next to Jalan Besar mrt - easy to get to. Staff was friendly and helpful when we asked questions. Before we checked out, they asked if we need help to book taxi as well. :) The only downside is the water heater takes very very long to heat up. Room is clean and condition of things are good. There’s a small recreation area at the lobby. Chill and fun environment. Overall very good :)
Stayed 1 night in Oct 2018

8/10 Good

H., Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Fun themes, nice vibe, some practical tweaks.
Good hotel, easy check in, friendly staff. Not easy to get the theme you want. I was told that it needed a month.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Convinient location to MRT and many attractions. Good for value.
Stayed 1 night in Oct 2018

2/10 Terrible

KIM, MELB Aust

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
TERRIBLE HOTEL, TERRIBLE LOCATION
THE ROOMS ARE A JOKE. THEY NEED TO BE COMPLETELY RE DONE THE PERSON THAT DESIGNED THEM HAS NEVER STAYED IN ROOM 304 EVERYTHING IS WRONG ABOUT THIS ROOM. WE ARRIVED VERY LATE AND HAD TO STAY ONE NIGHT BUT CHECKED OUT 9 AM THE NEXT MORNING EVEN THOUGH WE HAD PAID FOR 2 DAYS - IT IS A HOTLE FOR BACK PACKERS
Stayed 2 nights in Sep 2018

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
I booked the whimsical loft room and requested for the space-themed one. It was very beautifully decorated and there are tiny lights in the walls and ceiling. At night when the lights are off, they resemble stars. The room was very cozy and all the drinks in the mini fridge and coffee/tea were all complementary. The staff were very friendly and helpful as well. Excellent service, I'm very impressed!
Stayed 1 night in Aug 2018

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
We really loved it
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Sadé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Zhidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red space room
I stayed in the whimsical space room. The room is clean and comfortable, very interesting designs too!
Stayed 1 night in May 2018

10/10 Excellent

Reinice , Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Special stay
We gotten the spaceship room theme. Its amazing. Its a nice and pleasant stay. Staff are very friendly too. There's alot of food choices ard this hotel.
Stayed 1 night in Apr 2018

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
Our stay at Wanderlust was amazing. The service was so perfect and kind. The amenities were beyond any other hotel we stayed in! I wish we had stayed here our entire time in Singapore.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An EASY 5 Stars, Both Thumbs Up from us!
Wanderlust FAR exceeded our expectations. The hotel as expected was wonderful, fantastically fitted out inside, service was not short of astonishing- staff very helpful and professional. Located 2 mins from Jalan Besar MRT, so very easy and cheap to get around. The ROOMS? OMG!! Off the scale. A brilliant master stroke idea is the complimentary smartphone which you can take out around Singapore and stay connected using the hotspot to your own phone. Google maps and everything you need- can even call home for free. A very easy 5 Stars, all four of our thumbs are right up!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Great location, super convenient. Great vibe and friendly staff. Awesome experience!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The hotel was generally okay only. The room was smaller than expected. too little room to move around.
Stayed 1 night in Mar 2018

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was great! Room is real good, shower great. Only down side is the walls are so thin you can hear the guests on both sides. Coughs, people talking and having sex. Everything else was great
Stayed 3 nights in Mar 2018

6/10 Okay

Jasmine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

RD Marl, uk

Liked: Cleanliness, staff & service
Good location and chilled out vibe
Great place, steeped in history and in the heart of historic Singapore. Close to MRT. With the exception of noisy air conditioning, a lift that pings all night, people slamming doors into the small hours and the bar being shut on Sunday and Monday it was a good place for a 5 day stay.
Stayed 5 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

belle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
am888888zing
booked the whimsical space room and my bf and i fell in love with the room. amazing design with a fabulous deep-soaking tub. even has a sports channel on the TV, something that not many hotels provide so that is a plus point! great breakfast too - limited selection, but great quality :) also, greatly appreciate the help of the front desk in helping me with putting my items in the room prior to my check-in for the surprise that i had for my bf. :)

10/10 Excellent

Maeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little treasure
The Wanderlust was fabulous. Could not flaw the hotel. In the centre of Little India, near the MRT, you can walk everywhere or hop on bus or MRT to get where you want to go. The rooms are spotlessly clean and really modern (sparse modern which we loved). Beds really comfortable, exactly what we needed after a long haul flight. Wi-Fi is good and in the rooms you are given you own portable hand tablet which will allow you to Google map your way around Singapore, and gives you suggestions on what/where to go and do. Staff are brilliant and really helpful with everything we needed. Would highly recommend and would stay here again!

6/10 Okay

Anita, Toronto, Canada

Liked: Cleanliness, property conditions & facilities
Budget hotel, clean but very tiny
Overall, it is good, unexpectedly it is very clean.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The tv hdmi cable part needs to be fixed as the screen always flicker on and off

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
They hotel staff and amenities were outstanding, especially the free phone they give you so you don’t have to use your data. The room was unexpectedly tinier than the photos and after 30 full hours of traveling, that was a big deal. Other than that, great stay, great location, great service.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

wan, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a great stay, friendly staff but not with kids if you choose to stay at the loft. the stairs are pretty steep for kids to go and down.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem
Ggreat location, excellent facilities in a quirky setting. Staff extremely obliging and friendly. Pantone rooms represented accurately. Lovely little plunge pool too. Thank you!
Stayed 2 nights in Nov 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Different stay.
Very convenient for the MRT,next to a new station that opened last month with almost direct access to the airport and easy routes to all attractions. We loved the zaniness and the designs. The hotel offered everything you need, it was a good price and breakfast was good. Space was tight for suitcases but that is normal for Singapore. Because we had a very late flight they allowed us a room to shower in and looked after our cases. We found the staff helpful and pleasant. The soft drinks and tea making facility was appreciated.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Small room
The loft room I stayed in was much much smaller than what I had expected from the photo. The stair steps were also so small I had an accident and fell down the stairs. The only was to get down safely was to walk sideways or backwards. There was only 1 chair even though the room was meant for two. The coffee in the room was good though
Stayed 1 night in Oct 2017