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Reviews of Khanvel Resort

3.5 out of 5
Khanvel Resort
Next to Van Vihar Complex, Chauda Village, Khanvel, Silvassa, Dadra and Nagar Haveli

Reviews

3.2
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

4.6/10

Cleanliness

5.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Shah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not value for money
The resort is too old. Rooms r big but not well furnished.food for Room service is very limited . Resort is not maintain professionaly. They dont mind because of they r always booked. Somebody told me that their new resort named Gulmohar is good. But this old property is not worth. In a short u will stay in 4 star hotel or resorts for what this resort charge.cleanliness is also ok.
Stayed 2 nights in Jun 2018
Response from khanvel Resort on 19 Apr 2019
Dear Guest, Our guests’ feedback is very valuable to us, as they give us great insight on our services and motivate us to strive for perfection. Thank you for sharing your experience with us. Please be ensured that corrective steps have been taken and your next stay with us will be a perfect one for sure! Best Regards, Team at Khanvel Resort

4/10 Poor

P, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not take the property on photographs ....
not so great ........................................................................................................................................................................
Response from Khanvel Resort on 19 Apr 2019
Dear Guest, Our guests’ feedback is very valuable to us, as they give us great insight on our services and motivate us to strive for perfection. Thank you for sharing your experience with us. Please be ensured that corrective steps have been taken and your next stay with us will be a perfect one for sure! Best Regards, Team at Khanvel Resort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average Facility with poor service
Resort location and food was good. But resort is not at all maintained. Cleaness is not there in anywhere. It was below average resort
Response from Khanvel Resort on 19 Apr 2019
Dear Guest, Our team strives for perfection at every step and we aim to offer our guests the best experience. However we regret the inconvenience caused due to the lapse in hospitality faced. We assure you that this is not the norm at our hotel and the team has been briefed for rectifications on the same. Best Regards, Khanvel Resort

6/10 Okay

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Unbelievable cheating
As mentioned online the rooms we booked don't have internet facilities & also there is no view at all. They mentioned that there is swimming pool view for club rooms but we didn't get any view from any of club rooms. I can say that we cheated by booking online after reading all we didn't get any.
Response from Khanvel Resort on 19 Apr 2019
Dear Guest, Thank you for sharing your valuable feedback with us. The team works hard to ensure that every facet of our hospitality is perfect. But we regret the inconvenience that you had to face and we assure you that rectifications will be made at the earliest. We hope to see you again for an improved stay experience. Best Regards, Team at Khanvel Resort

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Very Bad experience as good as cheating
As mentioned online the rooms we booked don't have internet facilities & also there is no view at all. They mentioned that there is swimming pool view for club rooms but we didn't get any view from any of club rooms. I can say that we cheated by booking online after reading all we didn't get any.
Response from Khanvel Resort on 19 Apr 2019
Dear Guest, Our team strives for perfection at every step and we aim to offer our guests the best experience. However we regret the inconvenience caused due to the lapse in hospitality faced. We assure you that this is not the norm at our hotel and the team has been briefed for rectifications on the same. Best Regards, Team at Khanvel Resort

2/10 Terrible

kumarbombay, Chandivali, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all recommended
My weekend holiday got totally spoilt. I had booked 2 rooms for which I had requested it to be side by side. Also received a confirmation for same, but on reaching the resort, side by side rooms were not allotted, saying its not available. Then why book in advance? Pathetic management and reception staff is totally non co-operative and they dont care about the guests requirements. Their policy is clear, 'THIS IS IT, TAKE IT OR LEAVE IT. Totally unsatisfied.
Response from Khanvel Resort on 19 Apr 2019
Dear Guest, Our guests’ feedback is very valuable to us, as they give us great insight on our services and motivate us to strive for perfection. Thank you for sharing your experience with us. Please be ensured that corrective steps have been taken and your next stay with us will be a perfect one for sure! Best Regards, Team at Khanvel Resort