We checked in to an, as advertised on hotels.com. room. We found the WiFi to work inconsistently if at all after trying all of their links and had to go to the lobby for WiFi. Also the bedroom lights didn't work at all without plugging them in elsewhere, thought the hallway and bathroom lights did work.
When we brought this to the attention of the front desk clerk, likely the owner, he responded by saying he didn't know why they had been having problems with the lights in this room. An offer was made for a much lessor un-remodeled room without a chair or fridge which we declined and plugged the table table lamps into the hall socket and another floor socket to receive some lighting. The wall sconces, being the main lighting didn't work at all.
In the morning I mentioned the light issue to the front desk clerk, likely the owners wife, she was extremely defensive and added that we were offered another room, though not the room type we booked on hotels.com.
We are quite non confrontational and easy going people just looking for an apology for knowingly renting us a room without lights, never the less WiFi. and would have stayed another night but all we received was argument from the morning clerk. It was very insulting.