View from room

Reviews of Hotel Ristorante Alcide

4 out of 5
Hotel Ristorante Alcide
Viale Marconi, 67/A, Poggibonsi, SI

Reviews

8.0

Very good

Rating 10 - Excellent. 107 out of 345 reviews" "
Rating 8 - Good. 156 out of 345 reviews" "
Rating 6 - Okay. 53 out of 345 reviews" "
Rating 4 - Poor. 20 out of 345 reviews" "
Rating 2 - Terrible. 9 out of 345 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Klara

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Laura, Winnipeg

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The restaurant was great. The hotel was bad. Very smelly. Definitely not a 4 star hotel!
Stayed 1 night in Oct 2023

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien dans l’ensemble Bel ambiance. Très propre.
Stayed 1 night in Sep 2023

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mosquito nest in room
There was a cluster of mosquitos in the room along the top of the wall. I didn’t notice until the morning when I woke up and my face and body had been attacked. My face is swollen. All they did in return was apologise, I left the hotel as soon as I woke up.
Stayed 1 night in Oct 2023

6/10 Okay

Barry

Liked: Cleanliness, staff & service
It was fine.
Stayed 3 nights in Oct 2023

8/10 Good

Santer

Gut
Stayed 1 night in Jul 2023

8/10 Good

Sergio E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad internet
Stayed 1 night in Jul 2023

10/10 Excellent

Pavan

Stayed 1 night in Jul 2023

10/10 Excellent

yuen mee jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jul 2023

4/10 Poor

Omawattie

Disliked: Staff & service, property conditions & facilities
Unfriendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Donatas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Debbie, Wodonga

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Danielle

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everyone at the front desk was very friendly and went above and beyond to help find our way around the city. The room was clean and very spacious! Would definitely return in the future.
Stayed 2 nights in Mar 2023

10/10 Excellent

katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Alcide, or at least dine there, every time I am in the area. It is a quaint, comfortable, family owned hotel in the center of town. The staff is friendly and very helpful, and the restaurant is well-known in the area for their seafood! It’s a wonderfully authentic “small town” hotel.
Stayed 1 night in Feb 2023

2/10 Terrible

ABRAHAM

Stayed 2 nights in Jan 2023

10/10 Excellent

Morana

Stayed 1 night in Sep 2022

10/10 Excellent

Jacqueline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was fabulous. Staff was very accommodating and courteous!
Stayed 2 nights in Aug 2022

8/10 Good

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not recommend
Terrible stay, would not recommend or stay again. Old, smelly, noisy.
Stayed 1 night in Aug 2021

6/10 Okay

Alain

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
smelled of cigarettes
One night stay with two rooms. I would say that the hotel is nice and friendly and the rooms are a bit outdated but clean. Only issue I had that both rooms smelled of cigarettes and had to keep the windows open ..
Stayed 1 night in Aug 2020

8/10 Good

Mely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Hotel Alcide was a pleasant experience all around, but it was the staff that really made it great. Most of the staff spoke both Italian and English, and displayed a great deal of patience and professionalism when addressing our concerns. They kept disposable maps at the front desk and always gave us great directions to where we wanted to go, answering questions in great and careful detail. We arrived several hours before check-in and they did everything in their power to make sure we could use the room early, keeping us updated the entire time. In addition to the staff, the hotel was clean, well-kept, and the food was great. The wait staff also provided incredible service. I highly recommend this hotel.
Stayed 2 nights in Oct 2019
Response from Tomaas on 26 Oct 2019
Dear Guest, Greetings from Hotel Alcide! Thank you very much for your review and for your kind words about our structure and staff. We are pleased that you enjoyed your stay and the services of the hotel and we sincerely hope to guest you on a future occasion. We wish you a wonderful day and we send our best regards. Always at your service, Tomaas Vento Starrantino Commercial Office Hotel Alcide

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Tomaas on 18 Oct 2019
Dear Guest, Greetings from Hotel Alcide! Thank you very much for your review and for your kind words about our structure and staff. We are pleased that you enjoyed your stay and the services of the hotel and we sincerely hope to guest you on a future occasion. We wish you a wonderful day and we send our best regards. Always at your service, Tomaas Vento Starrantino Commercial Office Hotel Alcide

8/10 Good

Sharad C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from maria novella on 4 Oct 2019
Dear Mr. Sharad thank you so much for the good score you gave to our structure, we hope to welcome you in another occasioni, with you a fantastic day, kind regards Maria Novella Hotel Alcide 0577 937501

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flying visit.
Lovely little place as a stop over. Friendly staff and all you need for a good nights sleep
Stayed 2 nights in Aug 2019
Response from maria novella on 4 Oct 2019
Dear Mr. Craig Greetings from Hotel Alcide! Thank you very much for your review and for your kind words about our structure. We are pleased that you enjoyed your stay and the services of the hotel and we sincerely hope to guest you on a future occasion. We wish you a wonderful day and we send our best regards ____________ Maria Novella Commercial Office Hotel Alcide +39 0577937501

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best breakfast ever!
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Robin, Langley, BC

Disliked: Amenities, property conditions & facilities
This hotel is close to the main area of Poggibonsi and the train station/bus stop. It’s easy to get to and a good place to stay for anyone without a car. The hotel itself is on the older side, definitely needs some updates. It was functional. The bed was ok, the room had AC, there’s an elevator, and they had room service. There was a slight fishy smell to the hotel probably on account to the fish counter they share walls with.
Stayed 2 nights in Jul 2019

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities
The man in the reception desk beniamyn his name give me an exelent service
Stayed 1 night in Feb 2019

10/10 Excellent

Roberto

Toscana
Excellent food and very clean.
Stayed 4 nights in Aug 2018

6/10 Okay

Rodney

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Elie

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Jim, Mississippi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel in small village.
Friendly helpful staff. Historic old village style and feel.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Dear guest, thank you so much for your review!

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room.
The room is nothing like the picture at Hotels.com. We were told that the picture is the only ONE superior room they have, and that it was not available. Terrible room.

4/10 Poor

M&M, Boston

Disliked: Cleanliness, property conditions & facilities, room comfort
Older style hotel ok for quick stay over
Great breakfast - many breakfast cakes and a delightful full honeycomb of honey (no bees!) which we ate on a cool terrace. Easy free parking outside hotel. Very hot weather (35+ degrees) and unfortunately air conditioning marginal. Hotel had a fish restaurant on first floor so some smell of fish.

6/10 Okay

NISHANT

Liked: Cleanliness

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The room we stay was big and clean, but the TV was so small. Staff was ok. Free wi fi. Breakfast was good, a lot of choice. Parking space was available. Hotel sign is not obvious. Over all was above average.

4/10 Poor

Paul, Sheffield

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs refurbishment
Very nice people but the hotel is looking very tired and the rooms need to be spruced up. Mine had a fusty smell and an ancient tv with no picture on some channels. Also, the wifi signal was very hit and miss.

8/10 Good

NancyW, Dublin Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel Staff / Lovely Breakfast on Terrace
Older hotel, but friendly staff and free breakfast on the terrace each morning. We were visiting friends in the area, so really only used the hotel for sleeping.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel in Poggibonsi
Staying un Poggibonsi is convenient if you want to visit Ciena, Florence, San Gimignano, Chianti region without having to change hotel each night. The hotel is nice with a very good restaurant.

8/10 Good

Alan, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in Poggibonsi
A few days in Poggibonsi is enough, we were here for a friend's wedding and Alcide hotel is perfect for the price. You need a car as there isn't anything to do in PB, we couldn't even find a restaurant in the town! Out and about though is wonderful, we had dinner one night at Monteriggioni and another night at Vico Furbo in Vico D'Elsa. Its also only twenty minutes to drive to San Gimignano which is where we spent the second half of our trip, where one of the hotels in the main square was just a extra €30 per night. The room is large enough, there are two bathrooms one with basin and bathtub the other with basin and toilet so that makes morning logistics for a married couple slightly easier. The hotel wifi works well, once you can figure out how to get connected. The free bottled water in the fridge was good. The TV is too small and without any international channels. The aircon is a little slow and ineffective and we couldn't figure out how to override the automatic operation. The breakfast was very average. Overall we would recommend the Alcide for a few nights.

6/10 Okay

Verified traveller

It was just okay...
Usually when I seen something rated so highly by users I expect more. I guess I went in with high expectations...everything was fine just not exceptional. Of all the places we stayed on our trip, this one was the one with lowest quality breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, attentive people, especially at the bar.

6/10 Okay

Paul, Alberta

Disliked: Property conditions & facilities
OK hotel in Poggibonsi
"Free Outdoor Parking" is not the full story.....Free if you can find a spot. There are not enough to go round. However we did find parking not too far away and that was also free

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to bus into Florence. Very helpful staff. Easy to find, close to freeway exit. Great running path along the park for an early morning run!

6/10 Okay

ziabunny, Saskatchewan, Canada

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was close enough to walk to where you needed
Okay hotel. Old. Rooms need a definite face lift! Breakfast room was nice and food was good.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
quiet and easy to reach
Every things were acceptable at the time of my stay but I do not know why they charge me €18 for city tax while every thing is covered.so hotels.com, please feed me back.

8/10 Good

Italian couple, Italy

Liked: Cleanliness, staff & service, room comfort
old but well kept hotel
hotel alcide is old fashioned but well kept, with kind employees and a good atmosphere.

10/10 Excellent

Mar, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable
Very satisfied. Easy to walk everywhere about town from here. friendly staff.