Outdoor pool, pool umbrellas, pool loungers
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Reviews of Angkor Era Hotel

4.5 out of 5
Angkor Era Hotel
National Road 6, Phum Khnar, Khum Chreav, Siem Reap

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Pary

Stayed 2 nights in Aug 2020

8/10 Good

jagath lal , kochi, india

Liked: Cleanliness, property conditions & facilities, room comfort
Huge resort
With a capacit of 800 tooms this us a huge resort . Nice breakfast spread and an impressive pool.
Stayed 1 night in May 2018
Response from Houn Sokhom on 9 May 2018
Dear Jagath Lal, Greeting from Angkor Era Hotel, Siem Reap; Thank you very much for leaving your valued comment. We certainly shared with our team work and nothing to make we happy more than hair that you are satisfied with our services and facility. It's our gratifying that the Angkor Era Hotel played some part in your trip to Siem Reap, Cambodia and we do hope that you'll choose our place and services in your future trip to Siem Reap, we remain

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very good service. A little far away from markets and pub street tho.

10/10 Excellent

Gunnar, Reykjavik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff!
I have travelled quite a bit but I have never encountered service like the one we had at Angkor Era. The staff went above and beyond with every small request. The hotel is superb, my only complaint would be that the bed was too hard.

10/10 Excellent

Aaron, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
The staff was incredible and very helpful. The buffet breakfast had an ample variety of American and Asian options. The pool is the best in Siem Reap! The only slight downside is the location. It is a $4-$5 tuk tuk ride to pub street rather than the usual $2 from the closer hotels.

8/10 Good

vantha

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Lekhraj

Liked: Cleanliness, staff & service, room comfort
ONLY HISTORY LOVERS
Communication with hotel staff some time becomes issue due to not upto mark understanding of common language "English". Food at Hotel for Non Veg customers does not offer any choice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Big, nice, solid.
Only spent one night there, and I was there for a business meeting as well, so I didn't get to enjoy the hotel or surroundings to their fullest. However, what I did see was impressive -- very nicely done, very solid, with good food and good service. There was some god-awful construction going on when I was there. Drilling holes through walls or some such thing, which made it difficult to concentrate in the morning. But I assume that was just some passing renovations and not something chronic. I hope.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ok but tour service bad
The hotel itself was good - though quite expensive for the service provided.Tourguide service offered by the hotel was sub-standard. Besides "Here you can take photo" there were virtually no information provided. Other guide explained a lot - but his English was so bad nobody understood a word. Better book a local company - most likely better service for better price.

6/10 Okay

D Cabana

Liked: Cleanliness, staff & service, room comfort
To far from the city.
To far from the city, you can found best deal closest. Big clean hotel, but without personality... No wi-fi in the room. The room are super clean, great pool. The breakfest was so so...

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Das Hotel ist sehr in die Jahre gekommen, jacuzzy steam und Sauna funktionierten nicht, auch nicht nach auffurderung Aufforderung. Das Hotel ist ausschließlich von Chinesen belegt und wir waren genau zur virus Zeit da. Zum Frühstück kann ich nichts sagen weil der Saal voll war mit Chinesen und ein großes Gedränge so das wir auswärts frühstücken waren. Das Zimmer war groß und sauber, allerdings hatten wir poolblick bestellt und ein anderes Zimmer bekommen. Sehr weit außerhalb aber ruhig.
Stayed 3 nights in Jan 2020

10/10 Excellent

seon hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
너무좋아요.모든게 완벽함.그리고 동양인이많아서 조식도 동양식이많음
Stayed 2 nights in Oct 2017
Response from Sokhom Houn on 8 Mar 2018
Dear Chong, Thank you for leaving us the valued comment, we already share your happiness with our team. With best regards,

8/10 Good

submarine, 씨엠립

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용한 호텔
조식의 다양성이 부족하며 반복되는 메뉴로 인해 만족도가 떨어지는 것 같음. 시내와 15~20분 정도 떨어져 있어 시내방문시 교통비가 추가로 소요되는 단점이 있음
Stayed 4 nights in Jan 2018
Response from Houn Sokhom on 16 Jan 2018
Dear Guests, Thank you very much for sharing your pleasant experience during your recent using our services. We are most delighted to learn from your line that you were impressed with our facilities and services. We believe in providing our guests the best services and attention, and nothing makes us happier than a confirmation of our guest's satisfaction. Your fine compliments are highly appreciated and we shall certainly share the comment with our team. It is gratifying that the Angkor Era Hotel played some part in your enjoyment of Cambodia and we hope it is not too long before we have the pleasure to welcome you and your friend back, we remain. Kind regards,

8/10 Good

sandy, 台灣

Liked: Staff & service, room comfort
飯店員工服務態度非常良好且有善，針對設施而言可能是飯店成立時間有點久了房間設施有些偏舊且燈光昏暗，距離鬧區有點遠
Stayed 4 nights in Dec 2017
Response from Houn Sokhom on 21 Dec 2017
Dear Sandy, Greeting from Angkor Era Hotel, Siem Reap; Thank you so much for your valued review on our property. We believe in providing our guests the best services and attention, and nothing makes us happier than a confirmation of our guest's satisfaction. Your fine compliments are highly appreciated and we shall certainly share the comment with our team. It is gratifying that the Angkor Era Hotel played some part in your enjoyment of Cambodia and we hope it is not too long before we have the pleasure to welcome you and your friend back, we remain. Kind regards, Angkor Era Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
アンコールエラホテル評価
時々利用しますが、朝食ブッフェが気に入っています。種類も多く美味しいです。客室は広く家具は木製で落ち着いた雰囲気で良いです。
Stayed 1 night in Aug 2017

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran servicio y lujo
Un hotel increíble. Está alejado del centro pero cuenta con una piscina espectacular y unas habitaciones perfectas. El servicio es de primera y el restaurante también está muy bueno. Lo único malo que le encontramos fue la cama que para nuestro gusto nos resultó muy dura, pero eso no cambió en nada nuestro disfrute del lugar.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
エラホテル
一日二回部屋の掃除をしてくれたので、浴室はいつも清潔で、タオルも新しいものを使えて気持ち良かった。また、空港への無料送迎サービスがあったので、夜遅く到着しても安心だったし、帰りも遅い便だったけど送ってもらえるとの事で、最後まで観光を楽しむことが出来て良かった。

10/10 Excellent

YOUNGHWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SHUSEI NAKAMURA, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高のスタッフと最高のおもてなし！
大きなプールがありホテルスタッフはとても親切です！遺跡や町からさほど遠くもなくレートの良い両替所やローカルマーケットも近くにあります！スマイルアンコールでは伝統的なダンスも見れますし、買い物するときの価格交渉なども行ってくれます！あなたのしたいことを伝えればスタッフは全力で全てをサポートしてくれるそんな素敵なスタッフが居ますよ！
Response from Sokhom HOUN on 10 Apr 2018
Dear Shusei Nakamura, Thank you so much for dropping by the valued comment. We've share these to our team work. With kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービスの行き届いた最高級ホテル
ホテルの施設、ホスピタリティ、どれをとっても素晴らしかったです。 また、中庭にあるプールは清潔感があり、 子どもだけでなく、大人やカップルにもオススメです。 遺跡を弾丸で回らない方、ホテルでの休憩を充実させたい方には最適です。 私はカンボジアによく行くのですが、こちらはリピーターです。先日50歳の母を連れて行きましたが、本当によろこんでいました。 ただ、フロントに日本語対応できる方がいないので、英語が話せないと不便です。

6/10 Okay

toshi, 京都

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
設備はよい、サービスは悪い
空港の迎えがついているのとの事だったが、迎えはなし。 １２月３１日が初日だった為かツアー客が多い為、予約したタイプの部屋がいっぱいで、ジュニアスウィートに無料で格上げ。 基本的に、郊外のホテルなので、ツアー客用になっている。 私がいた年末年始は７割強中国人ツアー客、２割韓国人ツアー客、といった感じ。 基本的に、ツアー客以外の事は不慣れで意識が低い。