Reception

Reviews of MyContinental Sibiu

3 out of 5
MyContinental Sibiu
2-4 Calea Dumbravii, Sibiu

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 75 reviews" "
Rating 8 - Good. 27 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mihai

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Place to stay
Stayed 1 night in Dec 2023

8/10 Good

Adrian, Constanta

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
old and stained towels, insufficient parking
Stayed 1 night in Nov 2023

10/10 Excellent

Daniela

Stayed 1 night in Oct 2023
Response from Mihaela Ciucă - Sales Executive on 13 Oct 2023
Dear Guest,Thank you for choosing us and for taking the time to share your feedback.We are happy that our location and facilities have met your expectations.Looking forward to welcoming you again!

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is definitely one I would stay at again!
Stayed 1 night in Oct 2023
Response from Mihaela Ciucă - Sales Executive on 16 Oct 2023
Dear Guest,We are really happy that our location and facilities have met your expectations. Thank you for taking the time to share your feedback with us and we hope to see you soon again.All the best from Sibiu!

10/10 Excellent

Johannes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. The check-in and check-out experience was smooth. There was plenty of parking space. My room had plenty of space, and had a nice view over the city. The amenities in the room were great, only thing missing was the minibar. There is also a bar at the ground floor where we watched some football in the late evening. From the hotel you can easily walk to the Sibiu town square. Breakfast was also good. I can recommend this hotel, good price quality ratio.
Stayed 1 night in Sep 2023
Response from Mihaela Ciucă - Sales Executive on 2 Oct 2023
Dear Mr. Johannes,It is always a pleasure to receive such a great rating from our guests!We are really happy that our location and facilities have met your expectations. Thank you for taking the time to share your feedback with us and we hope to see you soon again.All the best from Sibiu!

10/10 Excellent

Ian

Stayed 1 night in Sep 2023
Response from Mihaela Ciucă - Sales Executive on 2 Oct 2023
Dear Guest,It is always a pleasure to receive such a great rating from our guests!Thank you for taking the time to share your feedback with us and we hope to see you soon again.All the best from Sibiu!

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Breakfast
Stayed 1 night in Sep 2023
Response from Mihaela Ciucă - Sales Executive on 16 Sept 2023
Dear Mr. Stefan,Thank you for your wonderful feedback! We are happy you chose our location for your stay and that our services were to your liking.We are looking forward to your next visit.All the best!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Mihaela Ciucă - Sales Executive on 29 Aug 2023
Dear Mr. Robert, Thank you for your recent visit to us and for your review. We are glad that you had a pleasant stay and we look forward to welcoming you in the future. All the best!

10/10 Excellent

bogdan cristian

Stayed 1 night in Aug 2023
Response from Andrea Mate Sales Assistant on 8 Aug 2023
Dear Guest,Thank you for your recent visit to us and for your review. We are glad that you had a pleasant stay and look forward to welcoming you in the future.All the best from Sibiu!

4/10 Poor

Brent, guttenberg

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms weren’t ready at check in time, receptionist abrupt
Stayed 1 night in Jul 2023
Response from Andreea Firicescu, Sales Coordinator on 1 Aug 2023
Dear Mr. Brent, Thank you for being our guest and for taking the time to share your feedback. We apologize for the inconveniences caused and we are sorry that you did not enjoy your experiencewith MyContinental Sibiu.Kind regards, Andreea Firicescu Sales Coordinator

10/10 Excellent

Mihaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about it!!!!!!
Stayed 2 nights in Jul 2023
Response from Mihaela Ciucă - Sales Executive on 30 Jul 2023
Dear Guest,We are really happy that your stay with us has met your expectations. We thank you for taking the time to share your great feedback with us and we hope to see you soon again.All the best from Sibiu!

8/10 Good

Daniel

Liked: Cleanliness, staff & service
The stay was fine but AC didn't work well and it was warm at night which stressed not able to sleep comfortably. Old hotel's odors weren't enjoyable at night. Other than that, everything else was fine.
Stayed 2 nights in Jul 2023
Response from Andreea Firicescu, Sales Coordinator on 22 Jul 2023
Dear Mr. Daniel, Thank you for being our guests and for sharing your feedback with us. We are glad that you enjoyed your stay with us and we hope to see you soon again! Thank you for letting us know about the issue with the AC. Our technical department was informed and wewill fix the problem asap. All the best, Andreea Firicescu Sales Coordinator

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in lovely location - could be better
This hotel was in a great location and easy walking distance from the town centre which boasts a good range of restaurants and bars. Check in was easy and efficient even though we arrived very late. The room was comfortable and well equipped with a comfortable bed, air-con, hairdryer, TV etc. The negative points were the WiFi which was terrible and continually dropping. The safe which had contradicting instructions labelled on the outside and on a sheet of paper inside. Neither instructions worked. Housekeeping were odd as they seems to change towels but that’s it, no tidying the bed or replenishing the toiletries. I also am not fond of these small bottles of shower gel and shampoo, not very environmentally friendly and just a pain to use. I would stay at the hotel again.
Stayed 3 nights in Jul 2023
Response from Mihaela Ciucă - Sales Executive on 18 Jul 2023
Dear Guest,Thank you for being our guest and for sharing your experience with MyContinental Sibiu! We are really happy that the facilities and room aspect were to your liking.On the other hand, we apologize for the inconvenience caused by the Wi-fi signal and non-functional safe. Our technical department was informed about these aspects and we will make sure to resolve them asap. Also. we thank you for your other mentions, considering them, we can improve our services offered to our guests.Wishing you all the best from Sibiu and looking forward to welcoming you again!

10/10 Excellent

CARMEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jun 2023
Response from Andreea Firicescu, Sales Coordinator on 3 Jul 2023
Dear Ms. Carmen, Thank you for your wonderfull rating. We are glad that you enjoyed your stay in our location and we hope to see you soon again.Andreea Firicescu, Sales Coordinator

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel and good value for money
Decent hotel in downtown Sibiu, it was reasonably priced but also quite basic. The staff were friendly and parking outside was easy.
Stayed 1 night in Jun 2023
Response from Andreea Firicescu, Sales Coordinator on 3 Jul 2023
Dear Ms. Sophie, hank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu! . We hope to see you soon again.Andreea Firicescu, Sales Coordinator

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was clean and comfortable. We were there for a conference. The conference room was big enough for our group of 30 and the service was friendly.
Stayed 2 nights in May 2023
Response from Oana on 8 Jun 2023
Dear Guest,Thank you for choosing our location for your stay in Sibiu. We are happy that you liked the room as well as the conference amenities and services. We look forward to your next visit.Kind regards,Oana BatinSales Manager

10/10 Excellent

Claudia, Bothell

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently placed in downtown Sibiu and also closed to the old town. The hotel is nice and clean. The only think is parking is limited but has a public parking in front of the hotel and pay your stay per day.
Stayed 1 night in May 2023
Response from Andreea Firicescu on 18 May 2023
Dear Mr. Claudia, Thank you for taking the time to share your experience with us. We are happy you chose our location for your stay and that you had a great time with us. Our hotel has private parking, but is indeed limited, due to the very central location.We hope to see you soon again.Regards, Andreea Firicescu Sales Coordinator

10/10 Excellent

Lisa

Stayed 1 night in Feb 2023
Response from Andreea Firicescu on 7 Mar 2023
Dear Ms. Lisa, We are glad that you enjoyed your stay in Sibiu and we appreciate your ranking. We would be glad to see you again on the occasion of the upcoming excursionAndreea Firicescu Sales Coordinator

10/10 Excellent

Vincentiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main attractions and attentiveness of staff to providing a hospitable experience.
Stayed 2 nights in Dec 2022
Response from Oana on 4 Jan 2023
Dear Guest,Thank you for choosing our location for your stay. We are happy that you liked our customer oriented staff and our central location.We look forward to welcome you back for your next visit.Kind regards,Oana BatinSales Manager

8/10 Good

Catalin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 2 nights in Dec 2022
Response from Oana on 4 Jan 2023
Dear Guest,Thank you for your positive feedback. We are happy that your experience met your expectations and we look forward to welcoming you back.Kind regards,Oana BatinSales Manger

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
3 night stay in Sibiu
Nice modern hotel, less than 10 minutes walk to the main square. Clean room and bathroom. Fridge and safe provided as well as TV. No tea and coffee making facilities but we bought drinks from the shop to keep in the fridge. Bed was very hard. Staff very friendly & helpful.
Stayed 3 nights in Oct 2022
Response from Oana on 4 Jan 2023
Dear Guest,Thank you for choosing our hotel for your stay in Sibiu. We hare happy that you found the hotel, its location, room and bathroom according to your expectations.We would be honoured to welcome you back for your next visit.Kind regards,Oana BatinSales Manager

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to every you might need.
Stayed 1 night in Sep 2022
Response from Oana on 4 Jan 2023
Dear Guest,Thank you for the great review, we are happy that you liked your stay and that your experience was according to your expectations. We look forward to welcoming you back for your next stay.Kind regards,Oana BatinSales Manager

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Nice bar . Staff was nice. Breakfast could have been a lot better.
Stayed 4 nights in Sep 2022
Response from Oana on 4 Jan 2023
Dear Guest,Thank you for taking the time to send us your feedback regarding your stay. We are happy that you liked our hotel, the bar and our staff. Thank you also for the breakfast mentions, we would be very grateful to know what do you think could be better in this regard.We are grateful that you chose our location for your stay and we hope to welcome you back for future visits.Kind regards,Oana BatinSales Manager

8/10 Good

Adrian, Yorba Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Yoram

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Ramona on 20 Sept 2022
Dear Yoram, Thank you for taking the time to share your experience with us. We hope that you enjoyed your stay in Sibiu! We hope to see you soon again.All the best Ramona Ilea,Sales Coordinator

10/10 Excellent

Florin, RENTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, reasonable prices and located in the vicinity of Old Town
Stayed 2 nights in Jul 2022
Response from Ramona on 20 Sept 2022
Dear Florin, Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu! We hope to see you soon again.All the best Ramona Ilea,Sales Coordinator

10/10 Excellent

Mircea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in downtown Sibiu, perfect for a short stay, friendly staff, paid parking in front of the hotel.
Stayed 1 night in Aug 2022
Response from Ramona on 9 Sept 2022
Dear Mircea, Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu! We appreciate your feedback and will take your opinion into consideration in order to improve in the future. All the best,Ramona Ilea,Sales Coordinator

10/10 Excellent

Andreea

Travelled with family
Liked: Staff & service, amenities
It has the basics. A bit dated and in need of a refurbishment.
Stayed 1 night in Aug 2022
Response from Ramona on 9 Sept 2022
Dear Andreea, Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu! We appreciate your feedback and will take your opinion into consideration in order to improve in the future. All the best,Ramona Ilea,Sales Coordinator

8/10 Good

Florian

Stayed 1 night in Aug 2022
Response from Ramona on 29 Aug 2022
Dear Florian, Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu! . We hope to see you soon again.All the best Ramona Ilea,Sales Coordinator

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Very good stay close to the centre of Sibiu. The hotel car park was full so we had to park in the town car park just in front of the hotel. The room was spacious with a nice view and a long corridor but unfortunately the window of the corridor had not thick curtains so we were awake early.
Stayed 1 night in Aug 2022
Response from Ramona on 23 Aug 2022
Dear Yannick, Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu! We hope to see you soon again.All the best Ramona Ilea,Sales Coordinator

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2022
Response from Ramona on 12 Aug 2022
Dear Neil, Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu! . We hope to see you soon again. All the best Ramona Ilea,Sales Coordinator

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT location..
Great affordable hotel with an excellent breakfast spread.
Stayed 6 nights in Jun 2022
Response from Oana on 4 Jul 2022
Dear Guest, Thank you for choosing our hotel for your stay and for taking the time to share your feedback with us. We are very happy that you enjoyed your time spent with us and we look forward to welcoming you back. Kind regards, Oana Batin Sales Manager

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Impressive buffet. Comfy bed. Nice and quiet. There wasnt anything i disliked.
Stayed 2 nights in Dec 2021
Response from In response to your survey. on 24 Dec 2021
Dear Guest, Thank you for staying with us and for sharing your experience, we are pleased that you have enjoyed the hotel rooms and breakfast buffet. Thank you for the wonderful feedback, we wish you Happy Holidays and looking forward to your next visit to Sibiu! All the best, Diana Marcu - Sales Manager

10/10 Excellent

GEORGESCU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Short stay with a very tasteful breakfast
Stayed 1 night in Dec 2021
Response from In response to your survey. on 24 Dec 2021
Dear Guest, We are pleased that you had a wonderful stay with us, thank you very much for your feedback. Thank you for visiting and we hope you will return soon All the best from Sibiu, Diana Marcu, Sales Manager

10/10 Excellent

Virgin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rom was exactly as described and everything in good condition. Staff were all friendly and helpful. Value was excellent. The only issue we had was that the room was too warm so we had to keep the windows open and with open windows there was road noise.
Stayed 4 nights in Dec 2021
Response from MyContinental Sibiu on 19 Dec 2021
Dear Guest, Thank you very much for taking the time to review our property, it's always heartwarming to hear that our services are appreciated. Thank also for mentioning the issue regarding the room's temperature, it helps us to evaluate and improve our product and services. Thank you for visiting and we hope you will return soon. All the best from Sibiu, Diana Marcu, Sales Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip. Lovely friendly staff. Please stop sending me emails now ok
Stayed 3 nights in Dec 2021

10/10 Excellent

Ovidiu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from DianaMarcu on 7 Dec 2021
Stimate Oaspete, Ne bucuram tare mult ca ati avut un sejur excelent la MyContinental Sibiu, va asteptam cu drag sa reveniti. Va multumim, Toate cele bune din partea noastra! Diana Marcu, Sales Manager

8/10 Good

Eduardus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third visit and I enjoyed it still. The rooms are clean. Breakfast is good and the choice for dinner as well. See you next time!
Stayed 13 nights in Oct 2023
Response from Mihaela Ciucă - Sales Executive on 29 Oct 2023
Dear guest,Thank you for your recent visit to us and for your review. We are glad that you had a pleasant stay and that the cleanliness of the rooms and the quality of food were as expected.We look forward to seeing you again.All the best from us!

8/10 Good

DANIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mihaela Ciucă - Sales Executive on 13 Oct 2023
Dear Madam,Thank you for being our guest and for taking the time to share your feedback, as it is a great tool to improve our services. We look forward to welcoming you again!

8/10 Good

Aleksandr

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
One lift was out of service. The other 2 were very slow, we with my daughter in wheelchair should wait endless to catch the empty one. The other young and healthy guests were not keen at all to give us the place as they were not instructed by the hotel staff.
Stayed 1 night in Sep 2023
Response from Mihaela Ciucă - Sales Executive on 16 Oct 2023
Dear Guest,Thank you for choosing our hotel for your stay in Sibiu and for taking the time to share your experience with us.We understand your discomfort regarding elevators. Our hotel has three elevators and because guest safety is a priority for us, we have chosen to change one elevator to a new one. This is the reason why during this period it is possible to be more crowded at the elevators. We are sorry for this unpleasant situation.We hope you will consider giving us another opportunity to host you in the future.Sincerely,

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéal pour un court séjour
Établissement confortable proche du centre historique
Stayed 3 nights in Sep 2023
Response from Mihaela Ciucă - Sales Executive on 16 Sept 2023
Dear Mr. Pierre,Thank you for being our guests and for taking the time to share your experience with us!We are happy that you liked our facilities and the location of our establishment.We hope we will see you soon again!Kind regards from Sibiu,

2/10 Terrible

Juan

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Los ascensores un desastre. Los desayunos con largas esperas para el café porque no funcionaban las máquinas
Stayed 2 nights in Sep 2023
Response from Mihaela Ciucă - Sales Executive on 16 Sept 2023
Dear Mr. Juan,We appreciate you taking the time to share your feedback with us. We apologize for any inconveniences caused and we are sorry that you did not enjoy your experience with MyContinental Sibiu. We appreciate your feedback and will take it into consideration in order to improve in the future. With consideration,

4/10 Poor

Juan

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible. 22 minutos esperando el ascensor. Imposible tomar café: 1 sola máquina en funcionamiento
Stayed 2 nights in Sep 2023
Response from Mihaela Ciucă - Sales Executive on 16 Sept 2023
Dear Mr. Juan,We appreciate you taking the time to share your feedback with us. We apologize for any inconveniences caused and we are sorry that you did not enjoy your experience with MyContinental Sibiu. We appreciate your feedback and will take it into consideration in order to improve in the future. With consideration,

10/10 Excellent

Wolfgang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Preis-Leisungsverhältnis
Stayed 3 nights in Aug 2023
Response from Mihaela Ciucă - Sales Executive on 29 Aug 2023
Dear Mr. Wolfgang,Thank you for choosing our location for your stay in Sibiu and we appreciate the time you took to share your experience with us.We are glad to hear that you appreciated the the quality of our services.Hoping to see you again soon, we wish you all the best!

6/10 Okay

MONTSERRAT

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Buena ubicación, sin problema para aparcar. Cogimos una suite y era muy espaciosa. No nos gustó la limpieza. El chek-in
Stayed 2 nights in Aug 2023
Response from Mihaela Ciucă - Sales Executive on 31 Aug 2023
Dear Mr. Montserrat,Thank you for being our guests and for taking the time to share your feedback. We are happy that the room aspect and size were as expected. We understand that you were not satisfied with the cleaning of your hotel room, but we guarantee the cleanliness with professional solutions, based on a strict checklist. The Housekeeping Department is always looking for solutions to improve and streamline the cleaning process in the rooms.Thank you for your feedback and we hope you will still choose our location for future visits.Best regards!

2/10 Terrible

Daniel

Stayed 4 nights in Aug 2023
Response from Mihaela Ciucă, Sales Executive on 29 Aug 2023
Dear Mr. Daniel,Thank you for the time spent in transmitting your feedback. We apologize for the unpleasant experience you had in our hotel. It would have helped us if you would have gave us more details about your stay so that we know what we can improve in the future in the services offered to our customers.Our staff have been notified about this feedback and we will do our best to prevent unpleasant events from happening again in the future.All the best from us!

2/10 Terrible

Cristian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Andrea Mate Sales Assistant on 17 Aug 2023
Dear Guest, We appreciate all the feedback we receive from our guests as it helps us to continuously improve and adapt to the real needs of our guests. We understand that you were dissatisfied with our services, but a small note without comments does not give us information about your dissatisfaction during your stay in the hotel.All the best from Sibiu,

10/10 Excellent

Christian, Norderstedt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles prima, gerne wieder
Stayed 1 night in Aug 2023
Response from Andrea Mate Sales Assistant on 17 Aug 2023
Dear Guest, Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu! We appreciate your feedback and will take your opinion into consideration in order to improve in the future.We would be glad to see you again on the occasion of the upcoming trip.All the best from Sibiu,

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Always happy to stay at MyContinental Sibiu
Stayed 1 night in Aug 2023
Response from Andreea Firicescu, Sales Coordinator on 13 Aug 2023
Dear Mr. Paul,Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay in Sibiu and we would be glad to see you again on the occasion of the upcoming excursion.All the best from Sibiu,Andreea Firicescu Sales Coordinator

6/10 Okay

Erling

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
En overnatning. En ren men slidt hotel. Dårlige parkerings forhold.
Stayed 1 night in Jul 2023
Response from Mihaela Ciucă - Sales Executive on 18 Jul 2023
Dear Guest,Thank you for choosing our hotel for your stay in Sibiu. We appreciate your rating and we are sorry that you did not fully enjoy your stay with us.Unfortunately, our parking is limited and is only under availability at the time of arrival, due to the very central location.Your feedback is taken into consideration in order to offer a better service for our guests.We hope you will choose our location in the future.Best regards!