Dear Mr. Ajay Thank you very much for letting us know the details of your recent stay with us. We apologize that we did not meet your expectations. I have personally reviewed the points you've made reservation with Exluded Breakfast.On web Portal there is two option one is Included and 2nd One is Excluded. we are working hard each day to make our guest experience an enjoyable and memorable one.

Dear Guest, Thank you for your comments. We appreciate both the great comments, and the 'no so great' comments that our valued guests provide to us. It is based on this feedback, that we are able to deal with issues as well as pass along appreciation to our staff. We look forward to having you back to our hotel in the near future, where you will experience a completely newly.

We are extremely alarmed by your statement regarding being bitten during your stay with us, we take these situations very seriously indeed.I appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed. Please do contact us so that we can make you feel better regarding you stay with us.