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Reviews of Regenta Resort & Spa Mashobra

4 out of 5
Regenta Resort & Spa Mashobra
Circular Road Near Mahasu House, Purani Koti, Shimla, Himachal Pradesh

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nisarg, Gurgaon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serenic and calm place to spend holiday away from hustle of Shimla. Must visit and view places around Mashobra.
Stayed 3 nights in Apr 2022
Response from Naresh Thakur on 23 Jul 2023
Dear Guest,Greetings !!It was a pleasure having you stay with us, and thank you for sparing your valuable time to share your review on Trip Advisor. We are delighted to know that the services and facilities offered at the hotel exceeded your expectations.Many thanks again for sharing your review. The team and I look forward to the pleasure of seeing you again in the not too distant future.Warm Regards,Naresh ThakurManager Front Office

6/10 Okay

Abhinav

Liked: Amenities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021
Response from Naresh Thakur on 23 Jul 2023
Dear Guest,Greetings from Regenta Resort and Spa Mashobra !!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Regenta Resort and Spa Mashobra.Kindly note that your feedback has been taken with serious note and appropriate action has been taken particularly on aspects mentioned by you. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services.At Regenta Resort and Spa Mashobra, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Naresh ThakurManager Front Office

8/10 Good

Praveen Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Place to stay with Family or Friends
It was nice experience. However since the property was not much occupied, many services were not fully operational. Like Dinner buffet was not full fledged with multiple options. Spa was not operational. However the property was nice, service was great for everything. Its a nice cozy place to stay with family
Stayed 2 nights in Oct 2021
Response from Naresh Thakur on 23 Jul 2023
Dear Guest,Greetings !!It was a pleasure having you stay with us, and thank you for sparing your valuable time to share your review on Trip Advisor. We are delighted to know that the services and facilities offered at the hotel exceeded your expectations.Many thanks again for sharing your review. The team and I look forward to the pleasure of seeing you again in the not too distant future.Warm Regards,Naresh ThakurManager Front Office

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021
Response from Naresh Thakur on 23 Jul 2023
Dear Guest,Greetings !!It was a pleasure having you stay with us, and thank you for sparing your valuable time to share your review on Trip Advisor. We are delighted to know that the services and facilities offered at the hotel exceeded your expectations.Many thanks again for sharing your review. The team and I look forward to the pleasure of seeing you again in the not too distant future.Warm Regards,Naresh ThakurManager Front Office