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Reviews of Shelton Inn

2 out of 5
Shelton Inn
628 West Railroad Avenue, Shelton, WA

Reviews

6.8
Rating 10 - Excellent. 92 out of 507 reviews" "
Rating 8 - Good. 162 out of 507 reviews" "
Rating 6 - Okay. 142 out of 507 reviews" "
Rating 4 - Poor. 64 out of 507 reviews" "
Rating 2 - Terrible. 47 out of 507 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

LYNNDA

Liked: Cleanliness
Disliked: Property conditions & facilities
Shelton has only 2 options and I went to visit my son in assisted living so I tried both. I saved $50 by staying here on a Saturday night. It had many stairs to the second floor and no alternative which I had no choice and found extremely difficult being older and having a carry on suitcase to lug up…. This should be made more clear in the advertising!!! Otherwise, it was clean as possible but very outdated and adequate if you are not too picky. Excellent home style cafe adjoining and not too far from more shopping by car.
Stayed 1 night in Apr 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Stayed 1 night in Apr 2024

8/10 Good

Katrinka

Business traveller
Liked: Cleanliness, staff & service
Property is dated so be expecting that. However it is clean and the staff are so friendly. Great price for an overnight stay!The attached restaurant has great food, great service which is a bonus!
Stayed 1 night in Apr 2024

8/10 Good

Larry

Stayed 1 night in Mar 2024

4/10 Poor

Camie C

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not stay here again
Rundown, outdated motel. So much foot traffic, noise, questionable people coming and going at all hours. Outlet in the bathroom didn’t work. Walls and door are in need of cleaning and a paint job. Picture on the wall had who knows what splashed all over it. You can hear everything going on outside. Pretty sketchy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Karen

Travelled with group
Cute spot
Cute spot with old time feel and look. Beds were comfy and rested well.
Stayed 1 night in Dec 2023

2/10 Terrible

Gabriela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved my room through Expedia. When I got there, they did not have a room available. Then when they made a room change. The Heater was broken in our room and it was 38 degrees outside and not much warmer inside. The employee tried to fix the heater but it barely worked and we froze all night. Every tile on the bathroom floor is broken. I almost cut my feet. The carpet looked like it has not been cleaned in 10 years. I don’t even wanna know what’s on the bottom of my feet now. I felt like I was gonna fall through the shower floor. The dead bolt lock did not work in room 32.
Stayed 1 night in Dec 2023

8/10 Good

edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

JOHN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

William

Stayed 2 nights in Dec 2023

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well where to start? This place is a dump....LONG past it's prime. The chairs in the room where stained and filthy, outside the garbage cans on both floors overflowing, carpet filthy. In short pretty darn grim and we do not complain easily! The manager grudgingly gave us a couple of extra pillows when we asked... Toilet just barely flushed, water pressure very low...on a good note there was hot water! But without a doubt the worst property we have stayed at in a LONG time! If you need to stay in Shelton and this is the only place available....sleep in your car! Much better option! Mike and Ally 🇨🇦
Stayed 1 night in Nov 2023

8/10 Good

LOUIS

Travelled with family
Liked: Cleanliness, staff & service
It was standard room, nothing special but what I needed for night
Stayed 1 night in Oct 2023

10/10 Excellent

Dawnde

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dated but clean.
Stayed 1 night in Oct 2023

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Joshua L

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting unclean rooms with terrible smells
Stayed 1 night in Sep 2023

8/10 Good

Helen

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
A place to stay overnight!
It was ok for one night!! No kl1eenex or extra toilet paper!
Stayed 1 night in Aug 2023

2/10 Terrible

Vera

Disliked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

yves

Disliked: Staff & service, amenities, property conditions & facilities
we were travelling in our motorcycles, and taking the ferry from port Angeles the next day. We booked this hotel, because it was a couple hours away, and at the end of our day … so I judicious spot to stop overnight. For the price, we didn’t expect luxury, and we didn’t get it. The room was OK. The Wi-Fi was nonexistent. The owners were little gruff, but the employees were all right. The restaurant next-door is good, with delicious pies. Notwithstanding, travelling on a budget, we would probably stay there again.
Stayed 1 night in Aug 2023

4/10 Poor

Karl

Business traveller
Liked: Staff & service
Terrible check-in procedure... I was there at 12:30pm office was locked with a phone number posted that went directly to voice mail, which was full. Came back mid afternoon and had to pound on the outside employee entrance to get help. Very poorly run.
Stayed 1 night in Aug 2023
Response from Shelton Inn on 11 Aug 2023
Very sorry you feel this way. However you arrived hours early. Check-ins do not start until 3PM. You did not have to pound on the door. There was an employee on site, cleaning the ice machine. Patience is a virtue.

4/10 Poor

Emily

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible check in experience. Received a VM at 5:22 telling me I hadn't checked in yet, and to let me know that if I am going to check in after 9:30 to give them a call. Got to the property at 5:40 to check in, and was greeted with a locked door and a hand written sign that said, "Sorry Call me" with a number to call. Called the number went straight to VM stating the VM was full. Called the number to the Hotel, no answer. Not able to check in. Drove around the drug addict infested town, continued to call the hotel until someone answered. An old asian man finally answered, but was incredibly difficult to understand. Went check in with a little old korean couple that owned the place. Couldn't speak to them let alone understand anything they said. The place is SUPER old and outdated, (floor lamps & landline phones) rooms are dirty, they have the nastiest carpets, and the room smelled like cat piss. Open the back window and all you see are drug addicts sleeping in the grass of church behind the hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Jennifer

Travelled with family, Business traveller
Houskeeping never came by to clean or replenish towels or toilet paper
Stayed 2 nights in Jul 2023

8/10 Good

brad

Liked: Cleanliness, amenities
Needs updating. Air conditioner did not work.
Stayed 1 night in Jul 2023

4/10 Poor

Suzanne

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were hard, stains all over the carpet, toilets barely flushed.
Stayed 1 night in Jul 2023

2/10 Terrible

Ward

Stayed 1 night in Jul 2023

8/10 Good

Alicia

Liked: Cleanliness, property conditions & facilities
It's was convenient for what I needed it for
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old and wearing out
Owners feeble. Personel affects in lobby. No checkins after 9:00 points to issues. Good wifi.
Stayed 1 night in Jul 2023

2/10 Terrible

Christina

Stayed 1 night in Jul 2023

2/10 Terrible

Dawn

Travelled with family
Went to check in and the office was locked with a be back sign at 1:00. It was 3:30.
Stayed 1 night in Jun 2023

8/10 Good

David

Stayed 4 nights in Jun 2023

6/10 Okay

EVERETT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly and helpful. Room was clean, but out of toilet paper. Facility is old and tired. So is furniture. Max volume setting was so low that the tv could not be heard if you were over 3 ft away. Several full garbage cans located right outside room doors were full and some overfull. Not many choices for motels in Shelton. Will try elsewhere next time.

6/10 Okay

Scott

Liked: Staff & service
Stayed 2 nights in Jun 2023

2/10 Terrible

Kirk

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience
Stayed 1 night in Jun 2023

4/10 Poor

Shellee

Disliked: Cleanliness, property conditions & facilities
The motel was old
Stayed 1 night in Jun 2023

10/10 Excellent

Bruce, Portland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Shelton Motel worked fine for a one-night stay on our way back from the Olympics. The cable TV was great and internet connection was fine, which are primarily what I needed. Road was busy during the day but quieted down at night. Bed is old, no extra pillow or blanket. Nice town with several restaurants.
Stayed 1 night in Jun 2023

6/10 Okay

katherine

Stayed 1 night in Jun 2023

6/10 Okay

Dale

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

duane

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stairs dangerous, shower way too short, TV needs adjustment for contrast and brightness overall exterior needs an overhaul
Stayed 3 nights in May 2023

2/10 Terrible

Nagaprasad

Stayed 1 night in May 2023

6/10 Okay

Salvatore

Liked: Cleanliness
Disliked: Staff & service
Office closes at 9:00 pm. Opens at 8 am the next morning. If you need anything during the closure time, it is impossible to contact the hotel management. Office is locked. No person on duty. Even though they live on the premises, they won't answer the phone. If you accidently lock yourself out or need anything, you are on your own.
Stayed 1 night in May 2023

4/10 Poor

Jeri

Travelled with partner
Disliked: Staff & service, property conditions & facilities
When asked for towels they didn’t want give us any and took them 10 minutes to even open the door so we can check in
Stayed 2 nights in May 2023

10/10 Excellent

William

Stayed 2 nights in May 2023

4/10 Poor

Susan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We arrived exhausted and a little early. Lobby was locked. We had to wait 2.5 hrs. to check in. Won’t go back.
Stayed 1 night in Mar 2023

4/10 Poor

Jerry

Stayed 1 night in Mar 2023

2/10 Terrible

Nicole

Stayed 1 night in Mar 2023

2/10 Terrible

Rita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay anywhere but here
It was horrible.noisy.. disruptive. I left early and they refused a refund
Stayed 5 nights in Feb 2023

2/10 Terrible

Jerry

Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The Shelton Inn is very old. We were spending New Year's Eve at Little Creek Casino, which was $400.00 per night and sold out. This was the closest and 5 miles away. The bed was comfortable and the sheets were clean. Clean towels. There is shampoo and soap, but no hair dryer. The room smells, so we had to air out. The smell came back while we were gone. The shower works well. We were on the 2nd floor, so not sure how other rooms were. I would never stay here again unless they did something with the smell.
Stayed 1 night in Dec 2022
Response from Shelton Inn on 15 Feb 2023
The hair dryers are kept at the front desk. If you need one just needed to ask. Also what room # did you stay in? That way we can investigate the smell.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fancy but everything worked as expected. Sheets and room were clean, bed comfortable.
Stayed 2 nights in Dec 2022
Response from Shelton Inn on 15 Feb 2023
Thank you. For choosing to stay here at the Shelton Inn. We look forward to having you return. Have a wonderful day.