Business Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Reviews of Comfort Inn & Suites Shawinigan

2.5 out of 5
Comfort Inn & Suites Shawinigan
705 Avenue du Capitaine Veilleux, Shawinigan, QC

Reviews

8.6

Excellent

Rating 10 - Excellent. 349 out of 814 reviews" "
Rating 8 - Good. 344 out of 814 reviews" "
Rating 6 - Okay. 76 out of 814 reviews" "
Rating 4 - Poor. 28 out of 814 reviews" "
Rating 2 - Terrible. 17 out of 814 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great service, great breakfast!
Stayed 1 night in May 2024

6/10 Okay

Henri-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Le lit est trop petit et nous avions tendance à rouler vers le centre.
Stayed 2 nights in Apr 2024

10/10 Excellent

Pascal

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff, saved my life with usb cable! 👍
Stayed 1 night in Mar 2024

8/10 Good

Services

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Stayed 2 nights in Feb 2024

10/10 Excellent

Alix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very welcoming check-in, all in line with what we expected, and in a very nice atmosphere.
Stayed 1 night in Feb 2024

10/10 Excellent

Humberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
My favorite hotel when I go to shawinigan.
Stayed 1 night in Feb 2024

8/10 Good

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was everything I needed. Breakfast/Coffee area was clean and well stocked. Coffee and other hot drinks available 24 hours. Room was a bit cold, even when I adjusted thermostat, but that was a very minor issue. Overall a great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Benoit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Humberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Awesome bed and good temp control.
Stayed 1 night in Jan 2024

2/10 Terrible

Omar

Stayed 1 night in Jan 2024

8/10 Good

Valeriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Good. Free breakfast
Stayed 1 night in Jan 2024

8/10 Good

Ronald, Perth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charging station were available which was nice Not a great selection of tv channel
Stayed 1 night in Nov 2023

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and free breakfast. Also near Shawinigan restaurants and activities.
Stayed 1 night in Oct 2023

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5* for the staff and service. Pleasant and clean rooms.
Stayed 2 nights in Oct 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 1 night in Sep 2023

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Brigite

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
satisfied
Stayed 1 night in Sep 2023

10/10 Excellent

Christian, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Rr
Stayed 1 night in Sep 2023

8/10 Good

Michael

Stayed 1 night in Sep 2023

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Although I could not speak French, they had at least somebody that was able to communicate in English.
Stayed 4 nights in Aug 2023

8/10 Good

Jean-Francois

Stayed 1 night in Aug 2023

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2023

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Well located and good staff. Due for renovation
Stayed 1 night in Aug 2023

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
Staff was helpful and friendly. Clean room. Comfortable. Only issue was AC rattled when thermostat kicked on. Had to get up to turn off and just had fan on.
Stayed 1 night in Aug 2023

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Service, clean room, beautiful location and great breakfast options! Would love to stay here again!
Stayed 1 night in Aug 2023

10/10 Excellent

Marie-Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean rooms.
Stayed 2 nights in Aug 2023

2/10 Terrible

Pierre Yves, Sherbrooke

Travelled with family
Disliked: Staff & service, property conditions & facilities
The book a single room with a sofa. The bed was not king size. We ask the two young ladies at the front desk for a room to help us get a room with two beds. They could do that because it was against the hotel policy. We ask to talk to hotel manager. They refused to do let us talk to the hotel manager. We left the hotel to find a two bed stay in another hotel. They said the hotel manager would call us back. Instead the clerck called back to say that we could not recover part of the 200$ already fully paid. I do not recommend a stay at Shawinigan Comfort Inn hotel. Instead I recommend Hotel Marineau in nearby Grand-Mère. Way better for less money.
Stayed 1 night in Aug 2023

10/10 Excellent

Pierre-Luc

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for short stays. Rooms seems bigger than average. Perfect for parking.
Stayed 1 night in Jul 2023

10/10 Excellent

Neil

Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Humberto

Stayed 1 night in Mar 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but rooms were clean. We used the pull-out couch which wasn't great in terms of comfort. Also asked for pillows and an extra blanket for it and they said they didn't have any. So no pillows for the extra bed?? Very strange. Breakfast was decent with scrambled eggs and sausage as well as usual continental fare.
Stayed 2 nights in Mar 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice visit at this hotel, and would return or recommend. The staff that I dealt with were very friendly and helpful. Breakfast was decent with scrambled eggs and sausage and the usual Continental fare. Our room had very nice views of the picturesque snowy mountains. The only negative thing was regarding the pull out couch which we used. The sheets and a blanket were in the couch and we were able to make the bed, but when I went to ask the front desk for pillows and an extra blanket for the bed, they said they didn’t have any. No extra blanket and no pillows. I found that very bizarre. Otherwise, this older hotel is nice and clean and comfortable and has a lot of life left.
Stayed 1 night in Mar 2023

10/10 Excellent

Gotdon

Stayed 1 night in Feb 2023

4/10 Poor

Mimi R.

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in my room was very dirty, thus room smelled very bad. There is no dining available except for the breakfast that offers stale bread, overcooked mashed eggs and undercooked sausigages. The boiled eggs looked a few days old. The owners should do an overall upgrade for the rooms. Too pricy for what you receive.

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to and proximity to shopping was a plus. The only downer was that there was no lift. As my husband and I both suffered with bad knees it was difficult trying to get our luggage up and down the stairs.
Stayed 1 night in Oct 2022

4/10 Poor

Chan

Disliked: Cleanliness
Stayed 1 night in Oct 2022

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms. Friendly front desk service
Stayed 1 night in Oct 2022

10/10 Excellent

Alain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable,clean and good breakfast.
Stayed 1 night in Sep 2022

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. It included breakfast. Staff were friendly and informative upon checking in
Stayed 1 night in Sep 2022
Response from Mustapha O. on 24 Sept 2022
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Doug

Stayed 1 night in Sep 2022
Response from Mustapha O. on 24 Sept 2022
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Mustapha O. on 24 Sept 2022
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Etienne

Travelled with group
Liked: Staff & service, property conditions & facilities
Great staff at front desk
Stayed 1 night in Sep 2022
Response from Mustapha O. on 24 Sept 2022
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Lakwaho

Stayed 1 night in Sep 2022

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well-run, friendly staff, and breakfast better than I was expecting. Would stay again next time we go to Park de la Mauricie.
Stayed 2 nights in Sep 2022

10/10 Excellent

Yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Kevin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Aug 2022
Response from MUSTAPHA O. on 27 Aug 2022
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Great
Stayed 1 night in Aug 2022
Response from MUSTAPHA O. on 27 Aug 2022
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Bria

Stayed 1 night in Aug 2022
Response from MUSTAPHA O. on 12 Aug 2022
Thank you for your feedback. We will be addressing your concerns.