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Reviews of Aurora Oriental Resort Sharm El Sheikh

5 out of 5
Aurora Oriental Resort Sharm El Sheikh
Nabq Bay - South Sinai, Sharm El Sheikh, South Sinai Governorate

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 101 reviews" "
Rating 8 - Good. 38 out of 101 reviews" "
Rating 6 - Okay. 15 out of 101 reviews" "
Rating 4 - Poor. 11 out of 101 reviews" "
Rating 2 - Terrible. 10 out of 101 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you jasmine for your hospitality , staff are so friendly and professional
Stayed 1 night in Jan 2024
Response from Guest Relation on 1 Apr 2024
Dear MostafaThank you so much for taking the time to share your wonderful feedback following your most recent experience at Aurora oriental Resort. We are delighted that we had the opportunity to welcome you and that you had such an outstanding time. We are so happy to hear that your experience was 5 stars as our staff take great pride in the service we provide on a daily basis. It was an immense pleasure hosting you and we look forward to welcoming you again in the near future. Thanks again!Best regards,Aurora Oriental Resort team

8/10 Good

Miss Amanda

Stayed 1 night in Sep 2023
Response from Hotel Management on 13 Sept 2023
Dear Miss Amanda, Thank you for choosing us, or the highest score and for writing your valuable feedback. We are thrilled to know that you have enjoyed your stay with us and we hope to see you again very soon. Best regards, Aurora Oriental Resort Sharm El Sheikh Team

6/10 Okay

Nashrin Aktar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023
Response from Hotel Management on 13 Sept 2023
Dear Valuable Guest, Thank you for choosing us, or the highest score and for writing your valuable feedback. We are thrilled to know that you have enjoyed your stay with us and we hope to see you again very soon. Best regards, Aurora Oriental Resort Sharm El Sheikh Team

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with great hospitality . The food was amazing , the staff was super friendly. The Animation team added cherries on the top of the cake especially Mohamed, Salma, Sarah, and Jordan.
Stayed 4 nights in May 2023
Response from Omar on 9 Jun 2023
Dear Mohamed, Thank you for choosing the resort and for taking a part of your valuable time to post this review. We are pleased to read that you have enjoyed your stay and that we met your expectations.Sincerely,Team of Aurora oriental Resort

10/10 Excellent

Kenneth

Stayed 3 nights in Mar 2023
Response from Omar on 9 Jun 2023
Dear Kenneth, Thank you for choosing the resort and for taking a part of your valuable time to post this review. We are pleased to read that you have enjoyed your stay and we met your expectations.Sincerely,Team of Aurora oriental Resort

10/10 Excellent

ZBINABANU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice autumn break during half term.
We had an excellent stay at a decent price too. Metro supermarket was ever so handy just outside as is the atm and phone stores for voda & orange (opposite) & etisalat (next to Metro) had only one complaint which was immediately raised with hotel management and that related to taxi fares being hyper inflated however the hotel manager immediately offered complimentary transport to the airport as a genuine apology so that was resolved too. We enjoyed halal mcDonalds as well not far either. Weather was up to 30degrees so just lovely. Son enjoyed seeing all the fish, crabs & starfish. Would recommend you bring your snorkel gear as perfect opportunity here.
Stayed 6 nights in Oct 2022
Response from Guest Relation on 1 Apr 2024
Dear ZBINABANUThank you so much for taking the time to share your wonderful feedback following your most recent experience at Aurora oriental Resort. We are delighted that we had the opportunity to welcome you and that you had such an outstanding time. We are so happy to hear that your experience was 10 stars as our staff take great pride in the service we provide on a daily basis. It was an immense pleasure hosting you and we look forward to welcoming you again in the near future. Thanks again!Best regards,Aurora Oriental Resort team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel, it is a tourist trap!!!
This is literally one of the worst place We have stayed in terms of customer care. Main issue, is that personal just don’t care about customer. For example: A) they don’t answer the reception phone. When we got there and asked them why, employee literally told us “no one answers it”. B) air conditioning in room not working (talking about 35 degrees), despite raising the problem nothing done. C) SPA not available in renovation, GYM not available in renovation… at least there was a pool.
Stayed 3 nights in Sep 2022
Response from Guest Relation on 1 Apr 2024
Dear AnonymousThank you very much for taking the time to share the feedback on your stay. Although it is sad to hear that our service did not meet your expectation.We delight to inform you that we value every guest comment and experience. Your feedback has been duly noted for review and guidelines for improvements. By listening to our guests and understanding the needs and requirements is the only way for us to adjust ourselves and improve our hospitality way.We will always be open for feedback and suggestions. Yours sincerely,Team of Aurora Oriental Resort

10/10 Excellent

Sherifa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic beach and grounds. The rooms are huge and staff are very friendly
Stayed 4 nights in Sep 2022
Response from Guest Relation on 1 Apr 2024
Dear SherifaThank you for your wonderful review! The team is delighted to hear that you had a great experience and enjoyed all the activities we have to offer. Thank you for your kind words about all staff at Aurora Oriental Resort to make your stay a memorable one. We strive to provide our guests with the best possible experience and we are delighted that it exceeded your expectations.We are looking forward to seeing you again.Stay healthy and I wish you all the best,Team of Aurora oriental Resort

6/10 Okay

Emad

Travelled with family
Disliked: Cleanliness, room comfort
Fair value for money , late check in , clean at the reception area only , a few number of staff , just a few options of food at the breakfast , it’s overrated hotel , I think must be 3 or max 4 stars hotel , need to renew most of the hotel
Stayed 2 nights in Oct 2021
Response from Guest Relation on 1 Apr 2024
Dear EmadThank you very much for taking the time to share the feedback on your stay. Although it is sad to hear that our service did not meet your expectation.We delight to inform you that we value every guest comment and experience. Your feedback has been duly noted for review and guidelines for improvements. By listening to our guests and understanding the needs and requirements is the only way for us to adjust ourselves and improve our hospitality way.We will always be open for feedback and suggestions. Yours sincerely,Team of Aurora Oriental Resort

2/10 Terrible

Yousif

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Service was terrible at the hotel. I waited 3 hours for a towel and some blankets and bed sheets. Food was very disappointing. Reception staff were very helpful but not so much the other staff.
Stayed 3 nights in Sep 2021
Response from Guest Relation on 1 Apr 2024
Dear YousifThank you very much for taking the time to share the feedback on your stay. Although it is sad to hear that our service did not meet your expectation.We delight to inform you that we value every guest comment and experience. Your feedback has been duly noted for review and guidelines for improvements. By listening to our guests and understanding the needs and requirements is the only way for us to adjust ourselves and improve our hospitality way.We will always be open for feedback and suggestions. Yours sincerely,Team of Aurora Oriental Resort

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was disappointing and not what I expected. The lobby and main buffet area is hot as the air conditioning wasn't on. The buffet didn't have too much food and not enough of a variety. The room had mosquitoes so they had to spray the room. The beach area was nice, although the water was very low and isn't for going into. You have to go far out on this dock to go into the water to swim. The pool was very crowded but there is another pool on the other side which was low-key and nice to swim in. We ended up staying only two nights instead of four nights and they were nice enough to issue credit back for the two nights we didn't stay.
Stayed 4 nights in Jul 2021
Response from Guest Relation on 1 Apr 2024
Dear AnonymousThank you very much for taking the time to share the feedback on your stay. Although it is sad to hear that our service did not meet your expectation.We delight to inform you that we value every guest comment and experience. Your feedback has been duly noted for review and guidelines for improvements. By listening to our guests and understanding the needs and requirements is the only way for us to adjust ourselves and improve our hospitality way.We will always be open for feedback and suggestions. Yours sincerely,Team of Aurora Oriental Resort

8/10 Good

Mohamad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, comfortable stay
Our stay at Aurora resorts was very pleasant and comfortable. The staff and animation team were extremely kind and helpful! The room was spacious, clean and comfortable. The food was overall good, but there were not too many options. Most dishes were delicious, others were okay. Many compliments for the great service and the the humble and welcoming team. I surely recommend staying at this hotel.
Stayed 4 nights in Jul 2021
Response from Guest Relation on 1 Apr 2024
Dear MohamadThank you for your feedback. We are glad that you had a wonderful experience and enjoyed every aspect of your stay. Our staff take great pride in providing excellent service and we are delighted to hear that they were able to exceed your expectations.We are especially pleased to hear that all the staff and animation made your stay so special. We will be sure to pass on your kind words to them. Looking forward to seeing you coming again.Best Regards,Team of Aurora oriental Resort

2/10 Terrible

Mhd kamal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
No deals with your website
Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for. Food is not good. There are no COVID procedures. The place is old. Staff are very nice. Beverages are plastic, not eco friendly.
Stayed 8 nights in May 2021
Response from Guest Relation on 1 Apr 2024
Dear AnonymousThank you very much for taking the time to share the feedback on your stay. Although it is sad to hear that our service did not meet your expectation.We delight to inform you that we value every guest comment and experience. Your feedback has been duly noted for review and guidelines for improvements. By listening to our guests and understanding the needs and requirements is the only way for us to adjust ourselves and improve our hospitality way.We will always be open for feedback and suggestions. Yours sincerely,Team of Aurora Oriental Resort

10/10 Excellent

Ashraf, Egypt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good visit
Stayed 4 nights in Oct 2020
Response from Guest Relation on 1 Apr 2024
Dear AshrafThank you so much for taking the time to share your wonderful feedback following your most recent experience at Aurora oriental Resort. We are delighted that we had the opportunity to welcome you and that you had such an outstanding time. We are so happy to hear that your experience was 5 stars as our staff take great pride in the service we provide on a daily basis. It was an immense pleasure hosting you and we look forward to welcoming you again in the near future. Thanks again!Best regards,Aurora Oriental Resort team

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff and great for divers.
Although a little dated the hotel is in good condition. What is not dated is the excellent service you receive. The staff are wonderful and so welcoming. They can’t do enough for you. We have been back a number of times mainly for the excellent Dive Centre Aqua Nabq but also because of the friendliness of the staff. The buffet style meals are varied and plentiful. As a true beach front hotel in a quieter area of Sharm you can’t go wrong here. The gardens are so well maintained and attract numerous birds too.
Stayed 11 nights in Mar 2020
Response from sanaa on 31 Mar 2020
Dear Natalie, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Oriental Resort and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Deluxe pool view room was a good choice. Convenient to be very near quiet swimming pool. Very long walk to the beach.
Stayed 3 nights in Mar 2020
Response from P.A to Director of Operation on 31 Mar 2020
Dear Christine, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Oriental Resort and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from P.A to Director of Operation on 31 Mar 2020
Dear Ahmed, Many thanks for your review; we are delighted to read that you had great holiday at Aurora Oriental Resort and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room service is terrible. Had to ask several times for water which hotel is supposed to provide regularly without any request. Didn't provide daily room toiletries like shower gel, shampoo etc unless asked for. Apart those, hotel is very good to stay, food quality is excellent and its location is awesome.
Stayed 3 nights in Nov 2019
Response from Muhamed El Sayed on 11 Dec 2019
Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments and I am sorry to hear that your holiday did not meet the standards you have come to expect. However, I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

6/10 Okay

MD ASHRAFUL

Business traveller
Stayed 10 nights in Nov 2019
Response from Muhamed El Sayed on 26 Nov 2019
Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

2/10 Terrible

sherif

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Muhmamed El Sayed on 16 Nov 2019
Dear Valuable Guest Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments and I am sorry to hear that your holiday did not meet the standards you have come to expect. However, I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. Reference to your comments and as gesture of good well , Hotel Management is offering 3 Nights as complimentary basis valid till 31st December 2020 . Note :- Kindly be informed that the above offer is excludes the flight tickets Looking forward to welcoming you in the near future . I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

8/10 Good

mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really a very very good resort , deserves 8.5 /10
Everything was perfect , except the food , it was okay but not the excellent one , and they upgraded my room from standard to deluxe room for free
Stayed 3 nights in Nov 2019
Response from Muhamed El Sayed on 16 Nov 2019
Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Muhamed El Sayed on 5 Nov 2019
Dear Valuable Guest , Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

10/10 Excellent

Magdy, San Antonio Tx USA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Wonderful staff I love it excellent hotel Front desk lobby excellent thank you to everybody there
Stayed 4 nights in Sep 2019
Response from Mohamed El Sayed on 30 Sept 2019
Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019
Response from Muhamed El Sayed on 21 Sept 2019
Dear Valuable Guest , Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Mohamed El Sayed on 2 Sept 2019
Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

2/10 Terrible

Mohamed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
مستوي الغرف الاستاندر سئ جدا مستوي العمالة هناك سئ الطعام متكرر بشكل غير منطقى لا انصح به
Stayed 4 nights in Aug 2019

2/10 Terrible

Magda

Disliked: Staff & service, property conditions & facilities, room comfort
Army camp
The main problem with the hotel I believe is their security manager, old army guy who believes that the hotel is his army camp so he is treating all customers as soldiers, a wrong hire and shouldn’t stay more there. Unless you were a soldier before believe you will not accepet the stay
Stayed 1 night in Aug 2019

8/10 Good

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but Food quality wasn't good somehow..
Stayed 3 nights in May 2019
Response from Muhamed El-Sayed on 7 Jun 2019
Dear Mr.William, Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments and I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Ahmed at front office was very kind and helpful I had free upgrade to deluxe room instead of standard room and it was very nice Animation was great i loved them Beach was low tide but sandy Food need variety and quality and quantity
Stayed 5 nights in May 2019
Response from Muhamed El-Sayed on 7 Jun 2019
Dear Valuable Guest, Warm Greetings from Aurora Oriental Resort Sharm El Sheikh Thank you for choosing our Hotel for you last Holiday Thank you for your comment , i am assure that your comment have been shared with the concerned departments and necessary corrective action has been taken accordingly. Looking forward welcoming you very soon

8/10 Good

Verified traveller

Stayed 4 nights in May 2019
Response from Muhamed El-Sayed on 7 Jun 2019
Dear Valuable Guest Thank you for choosing to stay at Aurora Oriental Resort Sharm El Sheikh . We greatly appreciate any comments made by our guests that can constantly help us to improve and achieve the highest quality standards. I have noted all your comments I can assure you that all your valuable comments have been shared with the concerned departments and necessary corrective action has been taken accordingly. I hope that you might consider returning in order to experience the full range of what we can offer. In the meantime, if I can be of further assistance please do not hesitate to contact me. Kind regards,

2/10 Terrible

Verified traveller

Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
The rooms was a bit dated especially the bathroom. There was no WiFi in the room only in the lobby. Breakfast was OK with a few variety. The receptionist staff need to improve their customer service. Overall satisfactory.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Nov 2018

8/10 Good

Galina, Ras al Khaimah, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in this hotel for few days and generally had very pleasant experience. Though have to say that hotel looked quite old and required some good renovations. What I liked is big size of the room, big green territory, few swimming pools which were clean and very nice, lovely beach, also clean. I really liked the animation team. Though I was not much involved in their activities, but I could see how they work and they did their best to entertain guests. Good job! And special thanks from me to receptionist Mahmoud (I hope I remember the name correctly!) who checked me in upon arrival. He was very polite, friendly and helpful. And generally people in hotel were friendly and helpful. During my stay I visited SPA in the hotel. Nice massage! They have quite big selection of treatments and good facilities. I do recommend to visit them. At the beach there is water sport centre, I had lesson of windserfing and instructior was good. They do offer few different kinds of water activities for different levels of people strating from absolute beginners like me and for those who already have experience and want just to rent the equipement. Also I would like to mention good location of the hotel, just next to it there is supermarket, in front of it there is road with public transportation if necessary, and officies of two mobile companies for those, who want to get local sim card. So my overall impression and experience from stay in Aurora Oriental is very positive and good.
Stayed 6 nights in Oct 2018

10/10 Excellent

Mirna

It was great but seeking for more offers
Stayed 4 nights in Sep 2018
Response from P.A to Director of Operation on 4 Oct 2018
Many thanks for your review; we are delighted to read that you had great holiday at Aurora Oriental Resort and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little week away...
Had a nice week away at the Aurora! We were upgraded on arrival which was very kind,the room was lovely and housekeeping looked after us nicely to. The restaurant manager and his team went out of their way to make us welcome everyday as well, the food was a little basic but always something there you could find but not a wow factor. All in all a great little week but not a lot going off in the evening,but there are a few bars in walking distance from the hotel. There was an animation team but they never even spoke to us the worst I've found in any hotel arrogant and rude so if there was entertainment unless you are Italian they will not interact with you which is sad.
Response from Muhamed El-Sayed on 20 Apr 2018
Dear Mr/Miss Stella Many thanks for your review; we are delighted to read that you had great holiday at Aurora Oriental Resort and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

8/10 Good

Gintare

Liked: Staff & service, room comfort
Amazing animation team
Hotel with nice garden. Good size rooms. Very very poor food. AmaIng animation team :: special big applause Russian speaking girls, super hard working always in amazing mood really enjoyed them company.
Response from Muhamed El-Sayed on 20 Apr 2018
Dear Mr/Miss Gintare Many thanks for your review; we are delighted to read that you had great holiday at Aurora Oriental Resort and we do look forward to your many more returns. Please feel free to let us know once you have booked your next holiday; we will do everything we can to make your with us even more enjoyable. Warmest regards

8/10 Good

happy traveller, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short break
We stayed 4 nights and it was great! The 3 pools were very clean with ample sunbeds. The food gave plenty of choice and the breads, soups, salads and desserts were lovely - the mains were a bit less so! The hotel and facilities were very good and the staff were friendly and helpful without exemption. Would readily stay again!

6/10 Okay

siarhei, Malden, MA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
not coming back
If you're coming here with family\ friends and you didn't book the same hotel-IT'S NOT ALLOWED FOR THEM TO GO FURTHER THAN RECEPTION!To our surprise it is same way in all hotels in Egypt!When we asked the manager why and please show us the paper where it says so,the answer was:"because" and "the paper is not allowed to the public".We paid for the room with Sea view,but to see it you had really band over the balcony and to see a tiny line.We had to extend our stay for 1 night,took the whole evening and morning to get it.The 2nd room we got was a Garden view (didn't matter,we just needed the room),but I'm trying to say-It's NOT a 5 star hotel!Garden view room fits for 3 star hotel.Sea view -4 stars.When we booked hotel-it was said that it has free wifi,but you have to pay for it $5 per hour.Nothing free not even in common areas.If you want to go to different hotel-you have to leave your passport at the gate,same for your guests if you want to bring them over. Well-IT'S ILLEGAL to ask you to leave your passport. It has to stay with you 24\7!No matter what!Copies is the only way out!It took us almost a week of constant fighting with security and the reception.At the end manager said ok to the copies.But all week-if you don't leave the passport-they won't let you\ your guests in+security watches you all the time.I understand the situation in country and that it all for our protection,BUT we're paying and bring money. A bit more respect and care!Skip all that ridiculous situations!

8/10 Good

Maz007, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace & Quite!
Very good & close to amenities, Hard Rock Cafe, TGI Friday, McD's, Burger King plus lots of other shops right next to the hotel. Private beach lovely food, Nama Bay is 20 minutes away 30-40 Egyptian pounds no more then that.

6/10 Okay

kevin, Liverpool

Liked: Cleanliness, room comfort
Just ok
The stay was ok. The hotel was clean, the pools were nice and the location was good. The all inclusive was very limited no drinks I was keen on. The hotel was very busy and getting a seat was difficult at meal times.

8/10 Good

Roke', England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you can ask for a hotel except the wifi

6/10 Okay

Omar, Egypt

Disliked: Staff & service
Perfect for charming
Was good location with good beach and there were 3 pools one for entirtamient and others were quiet and for chilling and the staff were very friendly but the service in restarunt was not good but as overall is good hotel according to price

2/10 Terrible

martin, cheshire

Disliked: Staff & service, property conditions & facilities
Awful hotel, tired, and sad
Having stayed at the Hilton in sharks bay, the royal albatross (3times), cleopatra, Laguna vista and the Jaz Mirabel, I also own a property in Nabq, I feel that I have a good idea of Sharm & what to expect, sadly the Oriental has passed it's sell by date, the building itself is tired & in need of a refurb, the food lacks any quality, and is under catered for the amount of guests it houses, only one restaurant for dinner (apart from the small "Italian") that must be booked one day in advance & you can only visit it once per stay!! Compared to let's say the albatross hotel the beach bar is an embarrassment, substandard food & drink (we all know that spirits & wine in Sharm are not the best but you can't even get them at the beach bar,) in every way.

6/10 Okay

Jacque, Wolverhampt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel was nice very clean the staff were very friendly but the chefs could not cook didn't know you could get tough broccoli and the veal was like chewing my leather shoes and they forgot to boil the potatoes.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Michael, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and a reasonable price.
Has been great. Facilities and staff co-operation and support are amazingly wonderful. We loved our stay for 4 days and looking forward to come again.
Response from Mohamed Abd El Meguid on 21 Jun 2014
Dear Mr. Michael we are thank you for choosing Oriental Resort for your holiday hoping you had a lovely stay at Oriental and we thank you for your comments and hope see you again very soon . :)

8/10 Good

Dragica

Stayed 4 nights in Feb 2024
Response from Guest Relation on 1 Apr 2024
Dear DragicaThank you so much for taking the time to share your wonderful feedback following your most recent experience at Aurora oriental Resort. We are delighted that we had the opportunity to welcome you and that you had such an outstanding time. We are so happy to hear that your experience was 5 stars as our staff take great pride in the service we provide on a daily basis. It was an immense pleasure hosting you and we look forward to welcoming you again in the near future. Thanks again!Best regards,Aurora Oriental Resort team