The Portman Ritz-Carlton, Shanghai
5.0 star property

Luxury hotel connected to the convention centre in Jing'an with fitness centre

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Portman Ritz-Carlton, Shanghai

Photo gallery for The Portman Ritz-Carlton, Shanghai

Lounge
Indoor pool, outdoor pool, lifeguards on site
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
Meeting facility

Overview of The Portman Ritz-Carlton, Shanghai

8.8

Excellent

Highlight
  • Staff & service is scored top 10% in Shanghai by travellers.

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is ₹11,883
Price available on 30/03/2024

Check out the area

Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040
  • Popular LocationWest Nanjing Road1 min walk
  • Popular Location永宣陶艺1 min walk
  • Popular LocationPeople's Square Station9 min drive
  • AirportShanghai (SHA-Hongqiao Intl.)29 min drive
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Room options

Club Suite, 1 Bedroom (Club level)

cleanliness

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Premium bedding
Blackout curtains
  • 179 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Club Deluxe City View - King

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Premium bedding
Blackout curtains
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Skyline View)

cleanliness

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Studio, 1 King Bed (Business)

cleanliness

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View (Skyline View)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Skyline View)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, View

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Club Room, 2 Single Beds (Skyline View, High Floor)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Club Studio, 2 Single Beds

cleanliness

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Club Deluxe City View - Twin

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom

cleanliness

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 79 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Room, 2 Single Beds

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Room, 2 Single Beds, City View

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Shanghai

Located in Jing'an neighbourhood, The Portman Ritz-Carlton, Shanghai is connected to a shopping centre. Jing'an Temple and People's Square are notable landmarks, and the area's natural beauty can be seen at The Bund. Looking to enjoy an event or a game while in town? See what's happening at Shanghai Stadium or Hongkou Football Stadium.

What's nearby

  • Shanghai Centre - 1 min walk
  • Jing'an Temple - 8 min walk
  • Former French Concession - 12 min walk
  • People's Square - 3 min drive
  • The Bund - 4 min drive

Getting around

  • Jing'an Temple Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 21 min drive

Restaurants

  • 新邓家菜 - 5 min walk
  • 烤来烤趣 - 9 min walk
  • 永宣陶艺 - 1 min walk
  • 魚門客棧 - 5 min walk
  • 魔都巴扎 - 4 min walk

About this property

The Portman Ritz-Carlton, Shanghai

Luxury hotel near Jing'an Temple
Located close to People's Square and The Bund, The Portman Ritz-Carlton, Shanghai provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Portman's, features international cuisine. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, car hire on-site and a bar. A business centre and a hot tub are available to all guests.
Other perks include:
  • An indoor pool and an outdoor pool, with a lifeguard on site
  • Limo/town car service, full breakfast (surcharge) and self-parking (surcharge)
  • An electric car charging station, express check-out and a lift
  • Tour/ticket information, a computer station and free newspapers
  • Guest reviews say good things about the location
Room features
All 593 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Separate baths/showers and hairdryers
  • Wardrobes/cupboards, cable channels and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Parking on site (CNY 120 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM–10:30 AM for a fee: CNY 288 for adults and CNY 144 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Portman's

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (60,665 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Portable bathtub seat
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 45 floors
  • Ballroom
  • Banquet hall
  • Building
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from January 7 2024 to June 30 2024 (dates subject to change):
  • One of the swimming pools
  • Spa/Beauty services
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.1 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately CNY 288 for adults and from CNY 144 for children
  • Self-parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadlock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Does The Portman Ritz-Carlton, Shanghai have a pool?

Yes, this property has an indoor pool and an outdoor pool. One of the swimming pools will be unavailable from January 7 2024 until June 30 2024 (dates subject to change).

How much does it cost to stay at The Portman Ritz-Carlton, Shanghai?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at The Portman Ritz-Carlton, Shanghai on 30 Mar 2024 start from ₹11,882.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Portman Ritz-Carlton, Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Portman Ritz-Carlton, Shanghai?

Self-parking is available for CNY 120 per night. Limited spots are available.

What time is check-in at The Portman Ritz-Carlton, Shanghai?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Portman Ritz-Carlton, Shanghai?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Portman Ritz-Carlton, Shanghai located?

Located in Jing'an, this luxury hotel is 0.4 mi (0.7 km) from Jing'an Temple and 1.8 mi (2.8 km) from People's Square. The Bund is 2.9 mi (4.7 km) away. Jing'an Temple Station is 8 minutes by foot and West Nanjing Road Station is 11 minutes.

The Portman Ritz-Carlton, Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 325 out of 553 reviews" "
Rating 8 - Good. 159 out of 553 reviews" "
Rating 6 - Okay. 40 out of 553 reviews" "
Rating 4 - Poor. 16 out of 553 reviews" "
Rating 2 - Terrible. 13 out of 553 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Club Lounge were wonderful!! They really made the difference. The hotel rooms needs a renovation.
Stayed 14 nights in Mar 2024

10/10 Excellent

Jean

Stayed 1 night in Feb 2024

10/10 Excellent

Yingshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Dec 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Bowen, Medford

Business traveller
Liked: Cleanliness, staff & service
I stayed in this Ritz many times since 2017. The property is a little bit old right now. It feels like there hasn't been any renovation since 2017. They need to spend more in CAPEX to maintain the building. The service is as good as before. Lounge food and coffee are average.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2023

10/10 Excellent

Yingshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The staff were kind and helpful, the area is convenient (next to multiple shopping malls and subway stations) and the rooms were very modern and clean.
Stayed 5 nights in Dec 2023

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Really like this hotel

10/10 Excellent

GEORGE, arcadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the major shopping areas of Shanghai
Stayed 1 night in Dec 2023