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Reviews of Courtyard by Marriott Shanghai Jiading

4 out of 5
Courtyard by Marriott Shanghai Jiading
No. 3101 Huyi Highway, Jiading District, Shanghai, Shanghai

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 93 reviews" "
Rating 8 - Good. 46 out of 93 reviews" "
Rating 6 - Okay. 9 out of 93 reviews" "
Rating 4 - Poor. 2 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Stayed 16 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Kevin on 29 Aug 2019
划词 检测到：中文 » 英语 翻译 人工翻译 尊敬的先生/女士，您好！十分感谢您对上海建滔诺富特酒店的支持与厚爱！很荣幸能收到您如此高度的赞扬，以后我们也会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！感谢您对我们的支持，真诚期待您的再次到来！ 尊敬的先生/女士，您好！十分感谢您对上海建滔诺富特酒店的支持与厚爱！很荣幸能收到您如此高度的赞扬，以后我们也会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！感谢您对我们的支持，真诚期待您的再次到来！ 109/5000 Dear Sir/madam, Thank you very much for your support and kindness to kingdon courtyard JiaDing! We are very honored to receive such high praise from you, and we will continue to do a good job in the future, looking forward to your every stay can leave a happy and beautiful! Thank you for your support and sincerely look forward to your coming again!

8/10 Good

Casey

Liked: Staff & service, room comfort
Thumbs up
The hotel is a little older then most other Marriotts in China but was still in good condition. The food was very good and there was a live band playing at the bar. The price was very good at under 100 CAD.
Stayed 1 night in Aug 2019
Response from Kevin on 29 Aug 2019
划词 检测到：中文 » 英语 翻译 人工翻译 尊敬的先生/女士，您好！十分感谢您对上海建滔诺富特酒店的支持与厚爱！很荣幸能收到您如此高度的赞扬，以后我们也会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！感谢您对我们的支持，真诚期待您的再次到来！ 尊敬的先生/女士，您好！十分感谢您对上海建滔诺富特酒店的支持与厚爱！很荣幸能收到您如此高度的赞扬，以后我们也会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！感谢您对我们的支持，真诚期待您的再次到来！ 109/5000 Dear Sir/madam, Thank you very much for your support and kindness to kingdon CourtyardJiaDing. We are very honored to receive such high praise from you, and we will continue to do a good job in the future, looking forward to your every stay can leave a happy and beautiful! Thank you for your support and sincerely look forward to your coming again!

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from kevin on 14 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价， 我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from kevin on 14 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价， 我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

10/10 Excellent

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Kevin on 14 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价， 我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Kevin on 14 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价， 我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

8/10 Good

Andy Seih Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from kevin on 4 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价， 我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

10/10 Excellent

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Kevin on 4 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价， 我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

10/10 Excellent

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Kevin on 4 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价， 我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Kevin on 4 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价， 我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Kevin on 4 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价， 我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Kevin on 4 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价， 我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Kevin on 4 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价， 我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Kevin on 4 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价，我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Kevin on 4 Aug 2019
尊敬的先生/女士，您好！十分感谢您对绿地万怡酒店的厚爱！很荣幸得知您的客户评价，我们会一如既往地做好各项服务工作，期待您的每一次入住都能留下快乐和美好！真诚希望您的再次到来！

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from milly on 25 Jun 2019
Thank you for staying in our hotel.Thank you for your comments.

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from milly on 24 Jun 2019
Thank you for staying in our hotel. Thank you for your comments.

10/10 Excellent

Cesar Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you expect from Marriot !
Stayed 4 nights in May 2019
Response from milly on 17 Jun 2019
Thank you for staying in our hotel.Thank you for your comments.

10/10 Excellent

Cho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from milly on 28 May 2019
Thank you for staying in our hotel. Thank you for your valuable comments.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel. Very Clean. Good Rooms/Amenities. Will stay again. Didn't like the bar/bar staff. Difficult to communicate with and understand our orders, even when using the English menus provided. Service at the bar was very slow and not attentive.
Stayed 1 night in Mar 2019
Response from cherry on 25 Apr 2019
Dear Sir/Madam, Thanks for your comments ,we will training our staff. Hope you back next time.

8/10 Good

Daisuke

Liked: Cleanliness, staff & service, room comfort
overall good place to stay
condition of the shower was not so good. ( too small output and too strong water pressure )
Stayed 1 night in Jan 2019

4/10 Poor

Malcon, Mumbai

Disliked: Staff & service, property conditions & facilities
The hotel was bad even I did not have dinner buffet but still they charged me the dinner room rate I don’t mind paying but I payed after my dinner time but the service and the food in the restaurant was disgusting and I even want to write to Marriott about their staff never want to go the extra mile to help a tired travelling guest...
Stayed 1 night in Nov 2018

10/10 Excellent

Primoz

A bit dated hotel but a very good facility with excellent breakfast and service
Stayed 1 night in Sep 2018

6/10 Okay

gladstone

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, business stay. Great staff. Would recommend.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again

6/10 Okay

Shirley, St Albans, England

Liked: Cleanliness, property conditions & facilities, room comfort
Not a good hotel for sightseeing.
Hotel too far from town centre, an hour in a taxi. Staff all very efficient but, apart from concierge staff, not very friendly. Had a meal in the restaurant one evening and wouldn't allow us to put it on our room as not enough on our deposit, had to go to our room to get a card. Had further problems in restaurant when order was not taken properly and they tried to overcharge. Had a very early start to get to the airport so asked them to book a taxi, this arrived on time but then charged us an extortionate rate. Has put us off using Marriott Courtyard.
Stayed 3 nights in Jun 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally cool rooms with proper AC!
It appears they finally have figured out how to use their AC properly. I have had many visits to this hotel where the rooms are too warm, and this time there were on the cool side. Make sure to book a club level room so that you can enjoy the included breakfast, hors d’oeuvres, and daily evening happy hour. Hotel is in a decent area, but there is little/nothing to do in the immediate area so plan accordingly.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Chance to Recharge In Busy Shanghai
Staff sets this hotel apart from others I have stayed at in Jiading. Good burger delivered via room service.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Executive Level Isn't As Great As Once Was....
This is a great hotel with a great staff which is conveniently located near one of the factories I work with. Very disappointed that they seem to be "dumbing" down the food and beverage selection in the Executive Lounge. Both evenings they only had Tsingtao beer available, and it they refused to ice down a few bottles for my friend and I saying "ice was available to put in it." I understand the cultural differences in beer temperature, but when a guest makes a simple request why not just do it? Other than the issue above, this is great property.

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in this area.
Free WiFi

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, very spacious, wonderful staff.
Wonderful Stay but transportation was a bit of problem.

10/10 Excellent

Ka Yee, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in jiading
A good & reasonable hotel which I will stay if visiting jiading again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a business trip.
Staying in this hotel almost every time when visiting Shanghai. Never had an issue!

10/10 Excellent

Stephen, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally got their AC fixed!!
I have stayed at this hotel no less than 50 nights over the past few years. They use to always have an issue with their AC. This has been corrected and the hotel is much more pleasant to stay in. There was a marked improvement this trip in the number of fluent English speakers, which is always a treat. This is the best hotel in Jiading area.
Response from General Manager on 11 Aug 2016
Thank you for your reply. Hope you can come back next time.

6/10 Okay

Stephen, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, if you like your room HOT HOT HOT!
Great hotel with good food an amenities. I have stayed at this hotel at least 20 nights over the past few years, but don't think I will be back. No matter what the time of year, the room temperature is always to hot, and doesn't seem adjustable. I have complained to the management repeatedly and never been provided with a truly cool room.
Response from Courtyard Jiading on 19 Jul 2016
We will improve our service and change nice room for you. Hope you can come back next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
A comfortable stay. And plus point is there's a 24 hours convenience shop within 2 mins walking distance. Overall enjoy my stay there.
Response from Courtyard Jiading on 19 Jul 2016
Thank you for your reply. Hope you can come back next time.

8/10 Good

AUSTIN, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Just stayed a night. It is nice hotel.
Response from Courtyard Jiading on 19 Jul 2016
Thank you for your reply. Hope you can come back next time.

6/10 Okay

Jennifer

Liked: Cleanliness, room comfort

8/10 Good

steveincowtown, Fort Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel, but the rooms are always too warm!
I have stayed at this hotel no less than a dozen times, and even though it is very well maintained property, with excellent service, I can’t wait for other options to become available! No matter what time of year it is, the rooms are ALWAYS to warm. The thermostats seem to have little, if any bearing, on what the room temperature actual is. I have complained during every single visit and the manager has put in my notes that the room is to be adjusted to 20C before my arrival. No dice. The rooms are always 22C+, which I personally find very uncomfortable to sleep in. Other than this seeming small, but insurmountable problem, the hotel is very nice and the staff is great. I just can’t stand to stay at a place where I can’t get a good night’s rest.
Response from Courtyard Jiading on 19 Jul 2016
We will improve our service and change nice room for you. Hope you can come back next time.

8/10 Good

PS, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and service
clean and comfortable, good lounge service.
Response from Courtyard Jiading on 19 Jul 2016
Thank you for your reply. Hope you can come back next time.

8/10 Good

Ibby, South Africa

Liked: Cleanliness, property conditions & facilities, room comfort
Great for Business in Jiading
Entrance to the parking area of the hotel is not the best. It is cramped but then we weren't driving! It seems to be designed more for the drop 'n go with minimal parking. The reason why I am mentioning this is because of the collective reaction on entering. Impressions begin outside and will carry through into the hotel. Staff at reception was good. Rooms were neat and tidy. Didn't particularly enjoy the shower bath combo. The shower door doesn't close completely thus allowing an icy cold breeze to come through. We booked smoking rooms and the one major gripe I had with all the hotels we stayed in was the locked windows. Why? Besides smoking all hotels have 'discovered' a way to save money by controlling how their aircon / heating units work and how much of control you have. The room will get stuffy and dry with the heater running all the time. Breakfast was boring. Now another pet gripe of mine at 'International' hotels... Please have at least one competent English speaking individual. This becomes increasingly frustrating as the days, travelling and traffic takes its toll on you. I only wanted an egg fried in a vegetarian pan. I lost 5 kg waiting for comprehension. Some food stations were moved around. You try to find bread or whatever....grrr... consistency is all I ask for.
Response from Courtyard Jiading on 19 Jul 2016
We will improve our service and our breakfast. Besides we will change nice room for you. Hope you can come back next time.

8/10 Good

Mehrdad, Orange county, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel. Everything was perfect. Clean. Staff are kind and helpful.
Response from Courtyard Jiading on 19 Jul 2016
Thank you for your reply. Hope you can come back next time.

10/10 Excellent

Brimster, Dana Point, CA, USA

Liked: Cleanliness, staff & service, room comfort
Excellent Hotel on Shanghai's north side - near Race Circuit
An excellent hotel for the value. I booked an executive suite (19th floor) and was very pleased with size of room, furnishings and fictures. Service was excellent, Managers at the front desk 24 hours, fluent in English, always ready to assist. Same for concierge. My only complaint was the window exteriors which are very dirty and obviously have never been cleaned since the hotel opened. Dirty enough that I could not take photos of the vista available from the tall windows in the room. Other than that one complaint, the place is new, clean and a great place to stay. Food was excellent oo in the Momo Cafe.
Response from Courtyard Jiading on 19 Jul 2016
Thank you for your reply. We will pay more attention our room condition. We will improve our service and change clearer and nice room for you. Hope you can come back next time.

10/10 Excellent

Rei

Stayed 6 nights in Feb 2024

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023