Serenity Chalet | Living area | Flat-screen TV, fireplace, DVD player

Reviews of Karma Chalets

4 out of 5
Karma Chalets
1572 South Coast Highway, PO Box 352, Shadforth, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 111 out of 155 reviews" "
Rating 8 - Good. 35 out of 155 reviews" "
Rating 6 - Okay. 4 out of 155 reviews" "
Rating 4 - Poor. 4 out of 155 reviews" "
Rating 2 - Terrible. 1 out of 155 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Niraj

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accomodation, well located, well equipped, very pleasant views.
Stayed 2 nights in Mar 2024
Response from Lorraine on 7 May 2024
It was a pleasure Niraj having you stay with us.kind regardsLorraine

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Awesome location and welcoming hosts.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tan

Liked: Cleanliness, amenities, property conditions & facilities
Thank you to Lorraine for making our stay a wonderful one. She waited for us although we were late to check in (we did inform her of this before hand). Read some of the negative comments and I was a little apprehensive when booking this spot. I believe It’s a family run business and that if you managed your expectations and behave in a kind and courteous way, you will be treated in kind and be rewarded with a wonderful stay. As with most of my Aussie friends and family, they don’t tolerate nonsense and why should they? I love it.

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort
Ideal getaway
We enjoyed three nights at Karma Chalets. The cabin was very comfortable and well appointed. Secluded amongst beautiful trees with an abundance of bird life. Would definitely recommend and will return in the future.
Stayed 3 nights in Oct 2023
Response from Lorraine on 1 Nov 2023
Hi Thank you for the kind words, we love sharing this beautiful part of the world with our guests and strive to make each person feel extra special.Look forward to your return

10/10 Excellent

Kathryn

Liked: Cleanliness, room comfort
So comfortable and clean. Everything we needed for a relaxing few days. Enjoyed watching the birds, sheep and kangaroos from our chalet. Phone/internet reception wasn’t great, but not impossible. Good reception at the office if needed.
Stayed 3 nights in Oct 2023
Response from Lorraine on 17 Oct 2023
Hi Kathryn, Looks like you had a great time, thanks for the photos, we look forward to your return journey.

10/10 Excellent

Alannah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Lorraine on 17 Oct 2023
Hi Alana. Thanks for the Score. We are happy ever thing was up to your liking.

10/10 Excellent

Emile

Stayed 7 nights in Jul 2023

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, amenities
Great Location Cozy accommodation. Fire places in winter was great
Stayed 3 nights in Jun 2023
Response from Lorraine on 1 Aug 2023
Hi Oliver. It was a pleasure having you stay and yes nothing like a cozy fire to come home to after a day of exploring.

10/10 Excellent

Bhuwan

Stayed 2 nights in Jun 2023
Response from Lorraine on 1 Aug 2023
It was lovely to have your group stay with us. looking forward to your return visit.

10/10 Excellent

Geoffrey

Stayed 2 nights in Jun 2023
Response from Lorraine on 1 Aug 2023
Hello Geoffery It was great to have your family with us looking forward to your next visit.warm regardsLorraine

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Lorraine on 12 Jun 2023
Hi MelanieThank you for the kind words. We are happy you had a great time and look forward to having you stay again.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful 3 nights in the Zen cabin, close to Denmark town, and wineries, restaurants, bush walking trails. Loved waking up in the morning to see the mist rolling over the hills, and the balcony visits from the local bird life, magpies, pink&greys, 28s. Such a lovely place to stay. Highly recommend.
Stayed 3 nights in May 2023
Response from Lorraine on 12 Jun 2023
Hi Deborahthe mist over the hills is something special, I hope you had your fire going as well. We look forward to seeing you in the future.

10/10 Excellent

Hermann

Liked: Cleanliness, property conditions & facilities
Stayed in Fortunate which had a great view of the valley down to the Wilson Inlet. Very friendly Staff. Chalet had great wood fire, spa bath and everything we needed for a 5 night stay and conveniently located close to Denmark and local attractions.
Stayed 5 nights in May 2023
Response from Lorraine on 22 May 2023
Thank you Hermann. we are happy you enjoyed your stay. all our staff strive to make everything perfect for our guests.

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Karma Chalets have the perfect views and ambience for a relaxing getaway. Everything from check in to check out was easy. Plenty of firewood for the fire and a warm smile and lots of advice on where to go during our stay. Highly recommended
Stayed 2 nights in May 2023
Response from Lorraine on 22 May 2023
Hi Kim. It was lovely to have you and Phil with us for a fantastic weekend. so happy you enjoyed your time with us.

8/10 Good

Trish

Liked: Cleanliness, amenities, property conditions & facilities
The style of accommodation was great and the views are exceptional
Stayed 3 nights in Jan 2023
Response from Lorraine on 27 Jan 2023
Thanks Trish we are happy you enjoyed your break away.Yes we are spoilt with the views glad you took time to enjoy.regardsLorraine

6/10 Okay

David

Stayed 2 nights in Dec 2022
Response from Lorraine on 27 Jan 2023
Hi David We hope you enjoyed your stay with us. I would love to get your feedback on how to get a higher score from you for next time.regardsLorraine

10/10 Excellent

Marguerite

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lorraine is a wonderful host. We didn't meet Frank but I'm sure he would have been equally helpful and friendly. I loved the two spacious comfortable bedrooms and two separate bathrooms with their own toilets. The living area is cosy yet has everything you need. And it's peaceful, even in overcast weather, sitting on the verandah overlooking the lovely view. Unimportant suggestions are for a better TV? Deeper cereal bowls? Bigger water glasses? Bigger mugs? We hope to stay at Karma Chalets again.
Stayed 5 nights in Oct 2022
Response from Lorraine on 20 Oct 2022
hi MargueriteThank you for your beautiful words, and we really do appreciate the feed back with practical suggestions, i will see what i can do.It was lovely to meet you and have you enjoy the Chalets and the Denmark area.

10/10 Excellent

David

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful place to relax and unwind
Stayed 3 nights in Oct 2022
Response from Lorraine on 19 Oct 2022
We are reminded daily how much guests enjoy staying with us. Thank you

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay! Friendly staff, great views with everything you need. The birds and sheep were highly entertaining. A must stay location close to everything.
Stayed 4 nights in Sep 2022
Response from Deb on 16 Oct 2022
Thank you so much for your kind words. We are so glad you had such a great time.We hope to see you again soon.

10/10 Excellent

Meagan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautif view, friendly staff and well appointed chalet. Would definately stay again.
Stayed 2 nights in Jul 2022
Response from Lorraine on 26 Jul 2022
Hi Megan Thankyou we just love having our guests stay and treat them like family

10/10 Excellent

Shaun

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, amenities
Great views
Stayed 2 nights in Jun 2022
Response from Lorraine on 26 Jul 2022
Hi Tamara Thank you for your feedback.

10/10 Excellent

Ismail

Travelled with partner
Liked: Amenities, property conditions & facilities
I definitely recommend. We had a fabulous holiday
Stayed 2 nights in Jun 2022
Response from Lorraine on 26 Jul 2022
Hello Ismail we are happy you had such a good time. Yes it is such a beautiful place to come and relax

8/10 Good

David

Stayed 3 nights in Apr 2022

2/10 Terrible

Sana

Stayed 2 nights in Mar 2022
Response from Lorraine on 10 Mar 2022
Hi Sana We are extremely surprised and sorry about your comment. Unfortunately we have no details to gauge which chalet you stayed in and what exactly was terrible. regards Lorraine and Frank

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful location and friendly service. Having some birdseed to be able to feed the wild birds was a lovely touch. The second bedroom bedding definitely needs some improvement with the mattress condition.
Stayed 3 nights in Mar 2022
Response from Lorraine on 10 Mar 2022
Thank you Michelle. we are glad you enjoyed the chalet and surrounds. We have taken on board your feedback regarding the bedding upstairs. kind regards Lorraine

8/10 Good

Gill

Travelled with group
Liked: Cleanliness
Beautiful views & location is great. Close to most attractions. Interior could do with some updating
Stayed 4 nights in Feb 2022
Response from Lorraine on 15 Feb 2022
Hi Gill Thanks for the honest review. We are working on the updating.

4/10 Poor

Paul

Travelled with partner
Our booked room was handed to someone else after direct communication about our arrival time. Our itenerary ststed jetted bath but not at all. No Wifi at all and barely 1 bar of #g network available on phone.
Stayed 2 nights in Nov 2021
Response from Lorraine on 17 Nov 2021
Hello Paul I do understand your frustration upon check in to be told someone else in your chalet. Not making excuses for the mix up but as you were aware I was extremely unwell on the day and the guest that checked into your chalet answered all my questions as i would have thought you would have, he even filled in the check in form with your name on it. As far as not having a jetted bath the chalet you booked on line does not have a spa it is advertised on Expedia as a shower/bath bathroom We do not advertise wifi in the chalets but we do have mobile coverage and yes we live in Denmark and have to be satisfied with the service telstra give us. Again we are sorry your experience with us was not as enjoyable as we desire our guests to have. Kindest regards Lorraine and Frank

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Wonderful views, great amenities, wildlife to watch, will stay again for sure
Stayed 3 nights in Oct 2021
Response from Lorraine on 4 Nov 2021
Thank you for the great review. Im sure we loved having you. regards Lorraine and Frank

10/10 Excellent

Colin

Liked: Cleanliness, room comfort
Beautiful stay absolutely lovely relaxing break
Stayed 4 nights in Sep 2021
Response from Lorraine on 19 Sept 2021
Hi Colin It was lovely having you stay your welcome back anytime. regards Lorraine and Frank

10/10 Excellent

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Relaxing peaceful
Awesome location just out of Denmark. Relaxing and peaceful destination. Friendly hosts definitely recommend.
Stayed 4 nights in Aug 2021
Response from Lorraine on 1 Sept 2021
Hi Christopher Thanks for the review. We are glad you had a great time and look forward to seeing you in the future

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Four days here was a great experience for me and my family. We are a family of three and visited here in mid-August, and it was very cold and rainy in this area. So I spent a lot of time at home, and the fireplace in the accommodation were enough to keep the house warm, and $10 was enough to bring in enough wood for a day. This was the best memory, but the downside is that the second floor is warm enough, but the inside is not enough, so if your family is five or more, the people who sleep on the first floor will sleep in a slightly cold room, but there is an electric blanket, so I think it's enough to just sleep only in that room in this season. And we're back today, and all three of us have sore throats. Maybe it's because we love the warm fire stove so much that we can't ventilate properly. The bed upstairs is close to the roof, and the smoky smell of fire is gathered there. Everything was enough, and the rainy view from the balcony was wonderful, and the stars that were seen from time to time through the clouds at night were beautiful. I've had so many good memories for four days.
Stayed 3 nights in Aug 2021
Response from Lorraine on 12 Aug 2021
Hello thankyou we are happy you enjoyed making memories at Karma Chalets. We hope to see you again in the future. regards Lorraine

10/10 Excellent

Damien

Beautiful spot, secluded and quiet. Chalet is excellent. Great to have the bird feeder on the balcony to keep the critters close and friendly. Would definitely recommend.
Stayed 3 nights in Aug 2021
Response from Lorraine on 12 Aug 2021
Hi Damien Thank you we are reminded daily of just how beautiful it is here no matter the season. Yes the birds are plentiful and can really make you laugh with the antics they get up too. regards Lorraine

10/10 Excellent

Anne M

Liked: Cleanliness, room comfort
Excellent cozy, peaceful retreat. Great service and facilities. Will definitely come again .
Stayed 7 nights in May 2021

8/10 Good

Kim

Liked: Cleanliness, room comfort
The stay was very pleasant, check in was friendly and the chalet was beautifully positioned overlooking the local countryside. The visiting birds and a friendly possum added to the charm.
Stayed 2 nights in Mar 2021
Response from Lorraine on 19 Mar 2021
Thank you for the great review. We do our best to make our guest feel at home, we are glad you enjoyed not only the chalets but all that Denmark has to offer. Regards Lorraine and Frank

10/10 Excellent

AG, Perth WA

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property.. absolutely beautiful views to wake up to
Stayed 2 nights in Jan 2021
Response from Lorraine on 2 Feb 2021
Thanks Guys we feel very spoilt waking up to our view every day

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and welcoming staff. A great kitchen and laundry nothing was left out
Stayed 2 nights in Jan 2021
Response from Lorraine on 2 Feb 2021
Thank you, we really enjoy having guests share this beautiful part of the world and no better way to stay your holiday than a big hello. see you again soon

10/10 Excellent

Erin, Perth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views from most rooms. Lovely and friendly hosts. It felt like we were staying in a friends home. Love how all the little extras were thought of. Our 5yo and 2 1/2yo loved staying here. We will definitely stay here again!
Stayed 2 nights in Jan 2021
Response from Lorraine on 25 Jan 2021
Hi Erin Thank you we do think of our guests as family and friends. it gives us much pleasure when we see our guests get the best from their stay with us.

10/10 Excellent

Natalie, Perth WA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful relaxing area, spacious property with views. Close to town and all surrounding areas. Very enjoyable stay with friendly and helpful managers.
Stayed 2 nights in Dec 2020
Response from Lorraine on 14 Dec 2020
Hi Natalie It was lovely having you stay with us. looking forward to your next visit. regards Lorraine and Frank

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020
Response from Lorraine on 28 Nov 2020
Hello thanks for the great score, we are happy everything was good for you. Regards Lorraine and Frank

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, room comfort
Perfect Stay for a Getaway
We were in awe from the minute we pulled up to this property. The views are outstanding, the chalet perfectly appointed, with everything you might need supplied. The bedroom is separated by sliding doors, the spa bath deep and luxurious and the wood burning fire, warm and comforting. We had drinks & breakfast everyday on the verandah whilst enjoying the views. The location is perfect & we will definitely return.
Stayed 2 nights in Oct 2020
Response from Lorraine on 28 Nov 2020
Hi Kerry Thanks for the great review we are really happy you took the best advantage of your chalet, we agree defiantly the spot to relax regards Lorraine and Frank

10/10 Excellent

Graham

Liked: Cleanliness, room comfort
Loved our stay!
We loved our stay! Our chalet was modern & very clean. The view was amazing - a very relaxing few days.
Stayed 4 nights in Sep 2020
Response from Lorraine on 28 Nov 2020
Hi Thanks for the picture we are glad you enjoyed your stay regards Frank and Lorraine

10/10 Excellent

Leanne

Travelled with group
Liked: Cleanliness, room comfort
Fabulous 5 Night Stay
From the friendly check in, help with getting fire going by Frank, great location and oh so clean chalet.....
Stayed 5 nights in Sep 2020

10/10 Excellent

Diana, Canning Vale

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful location, beautiful accomodation. We were there for 5 nights, very peaceful and relaxing. Will return for sure.
Stayed 5 nights in Sep 2020
Response from Lorraine on 17 Sept 2020
Hi Diana we are happy you had a great stay with us and yes we look forward to your return. regards Lorraine Frank and the Karma Team

10/10 Excellent

Barry

Liked: Cleanliness, room comfort
Dont Miss This Gem
Everything was great for a winters escape. The mainly timber chalet blends in with nature and the Balcony with bird feeder looks over to the inlet, Beautiful. We both loved the challenge of lighting the fire and its a beautiful winters experience, even roasted the marsh mellows. Only a short drive to town, next door to a major winery and restaurant so plenty to do...Hey even old school DVD's
Stayed 3 nights in Aug 2020
Response from Lorraine on 11 Aug 2020
Hey Barry it was great to have you with us to share your experience. fire and all. I cant go past to toasted marshmallows either. regards Lorraine and the Karma team

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2020
Response from Lorraine on 11 Aug 2020
Thank you so much we strive to make everything just right for you. regards Lorraine and the Karma team

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2020
Response from Lorraine on 11 Aug 2020
Thank you for your feed back we are always looking for ways to improve our services. Look forward to seeing you again one day. regards Lorraine and the Karma team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Property close enough to Denmark to dine, but far enough to give you the feeling of being out of town. Loved the fire place in a cold night
Stayed 2 nights in Jul 2020
Response from lorraine on 25 Jul 2020
Thank you for your review regards Lorraine

10/10 Excellent

Jess, Perth

Travelled with family and small children
Liked: Cleanliness
Our stay was great at the karma chalets. Only thing that was disappointing was the amount on toiletries and and cooking products - don’t know if this was due to covid but every place we have stayed at least has oil, butter etc but they had nothing and we had to go to the shops and purchase our own. There also was one tiny bar of soap, a small body wash, shampoo and conditioner - each no bigger than my thumb. Between 3 of us this was difficult. Other than that, the overall stay was great the place it’s self is super cute and ideal to escape the hustle and bustle :)
Stayed 2 nights in Jul 2020
Response from Lorraine on 20 Jul 2020
Hi Jess Thankyou for your feedback we really appreciate it. Frank and i discussed your situation and while it is no excuse came to the reason why your Chalet was low on supplies. We would love to see you back again as our regular cleaners would have left the Chalet to the standard we strive to keep. Kind regards Lorraine

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, room comfort
Excellent Holiday
Had a great time at Karma Chalets. Location was prefect close to town and the many many wineries yet we felt like we were in our own little world. The owners were amazing and so helpful. The owner even ground some coffee beans for my friend. Kids loved watching the kangaroos and feeding the birds each morning. Would highly recommend.
Birds feeding on the balcony
Kids exploring the grounds
Stayed 5 nights in Jul 2020
Response from Lorraine on 19 Jul 2020
Hi Raquel It is guests like your selves that fill our heat with joy and keep us loving this work. Till next time stay safe Kindest regards Lorrane and Frank