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Reviews of One Shot Palacio Conde de Torrejón 09

4 out of 5
One Shot Palacio Conde de Torrejón 09
Calle Conde de Torrejón, 9, Seville

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 483 reviews" "
Rating 8 - Good. 161 out of 483 reviews" "
Rating 6 - Okay. 31 out of 483 reviews" "
Rating 4 - Poor. 11 out of 483 reviews" "
Rating 2 - Terrible. 11 out of 483 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Samantha Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a quiet part of the old town. Highly recommend.
Stayed 3 nights in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and staff
Stayed 1 night in Apr 2024

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were excellent and helpful. We had a terrace room much was nice, but unfortunately the weather didn’t allow us to use it! Rained all four days. The air conditioning didn’t seem to work properly and there were a few minor issues that needed attention. Things such as a dripping sound from behind the toilet, cracks around the shower, room needed hoovering and the lift wasn’t working, but these were minor in the scheme of things. Just small improvements would improve the whole look of the hotel. Excellent location and communal area/dining area was really lovely. Would stay again.
Stayed 4 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with an amazing central courtyard. Very close to bars and restaurants but quiet at night. Staff were really helpful and allowed us to change rooms when we had an issue. We’ll be back.
Stayed 7 nights in Feb 2024

10/10 Excellent

Daniel, West Linn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice play to stay. Great location. Close to everything in walking distance. Good breakfast. Nice room. Friendly and professional staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply great, with walkable distance to bars and restaurants. I had the economy room and the size was good, fantastic bed and pillows, nice balcony to a picturesque street, and bathroom with all the amenities. Now, the WiFi was terrible/not working and I had to buy extra data for three days.
Stayed 3 nights in Dec 2023
Response from Eva A on 3 Jan 2024
Dear Daniel,Thank you for evaluating us so positively. Let's check the wifi. We apologize for the inconveniences.We look forward to welcoming you on your next stay in Seville.Best Regards

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está en el centro de la ciudad, todo lo turístico está cerca, muy bonito y muy limpio, y el staff atento, la que nos recibió nos recomendó sitios para comer que resultaron muy buenos.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice people, friendly. Good location.
Stayed 5 nights in Nov 2023

10/10 Excellent

Seth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice interior
Stayed 2 nights in Nov 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

6/10 Okay

Quenna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very walkable into the main old town area. Loved the hotels uniqueness, a great mix of old and modern. Beds were super comfortable. Very friendly front reception staff, who were very helpful. The small roof terrace pool was perfect after a day of walking. Would most certainly return.
Stayed 3 nights in Oct 2023
Response from Eva A on 27 Oct 2023
Dear Catherine,Thank you for your review, we are happy to read that we have achieved our goal!We look forward to welcoming you on your next stay in Seville!Best RegardsEvA

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paula on the front desk was very friendly and helpful. Location convenient for walking everywhere with a square 2 mins up the road. Nice decor. Be good if there was drinks service at the pool…but at least it has a pool.
Stayed 3 nights in Oct 2023
Response from Eva A on 27 Oct 2023
Dear Victoria,Thank you for the time spent evaluating us. We are glad to know that you enjoyed a pleasant stay and that you rate our staff very positively.Thank you for trusting One Shot Hotels!Best Regards

6/10 Okay

Jodi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Oct 2023

2/10 Terrible

Negin

Stayed 2 nights in Oct 2023

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Area
Amazing trendy area full of classic spanish charm. Friday nights are incredible - everybody out eating and drinking and socialising without a hint of boisterous behavior. Easy walk to the hot spots like the cathedral. Loved Seville.
Stayed 3 nights in Sep 2023

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking based on Expedia reviews, and we agree, friendly welcome to a clean hotel, well located for walking all around Sevilla. Excellent breakfast that kept us going all day. Special mention to Paula on reception who was exceptionally helpful, thankyou.
Stayed 3 nights in Sep 2023
Response from Eva A on 27 Oct 2023
Dear Terry,Thank you for the time spent evaluating us. We are glad to know that you enjoyed a pleasant stay and that you rate our staff very positively.Thank you for trusting One Shot Hotels!Best RegardsEva A

8/10 Good

steven

Stayed 3 nights in Sep 2023

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 3 night stay, beautiful building and the staff and facilities were excellent. The pool was a "God send" as it was very hot....
Stayed 3 nights in Sep 2023

6/10 Okay

Jose

Travelled with family
Stayed 3 nights in Aug 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautuful building with lots of natural light. Staff were friendly and breakfast options were good.
Stayed 1 night in Jul 2023

10/10 Excellent

Cheryl

Travelled with partner
It was lovely
Stayed 5 nights in Jun 2023

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay in a quick neighbourhood. Within walking distance to all the major sites / attractions. Would not hesitate to recommend to a friend or family.
Stayed 3 nights in Jun 2023

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous comfortable stylish hotel
Fabulous hotel, very clean, luxury bathroom and the best bed I have probably ever slept in! Very quiet area, but close to walk to everything. Fantastic breakfast with lots of choice. Parking available, but you need a small car as it’s very tight snd the car has to go underground in a lift!! Friendly helpful staff, a great stay. The ceiling in our room was stunning! The pool was lovely after a day of sightseeing
Stayed 3 nights in May 2023
Response from Eva A on 27 Jun 2023
Dear Miss,Thank you for the time spent in evaluating us. Our beds are excellent, the rain effect showers and the extra comfort beds are a hallmark of One Shot Hotels!Thank you for the photos so future guests can see what beautiful rooms we have.Thank you for trusting One Shot Hotels!Best Regards

4/10 Poor

GERAINT

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mixed review - wouldn’t stay again
A real mixed review. Stayed at the hotel previously and was disappointed with return visit. Trying to give a balanced review. Cons: 1. €20 deposit for a pool towel - at a 4* hotel!! Mine went missing when I left the pool for a few minutes. The hotel have refused to return deposit / provide another pool towel. Do not expect this service paying for a suite for 5 nights. 2. The hotel staff are friendly but seem to not have authority to make any decision to put the issue right. The chain has about 10 hotels and appear to not give the friendly staff the ability to make any decisions outside of their set rules. 3. Bar area is cluttered with lots of screens and not often open 4. Difficult to get sun lounger at certain times of day. 5. Limited breakfast selection. 6. No coffee machine in room. Pros: 1. Hotel in a good location. 2. Suite is large with interesting decor and well cleaned (apart from the day they forgot to clean the room that had a clean me sign on all day - edit: bed made whilst out for dinner and towels before dinner) 3. Roof pool is clean and good size. 4. The price of stay was reasonable. Overall I think the little detail is missing and if management wanted this could be a great little hotel - but I won’t be staying again.
Stayed 5 nights in Apr 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Tim

Stayed 3 nights in Apr 2023

10/10 Excellent

Stephen

Stayed 3 nights in Mar 2023

10/10 Excellent

Christine Anne

Stayed 3 nights in Mar 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice terrace to enjoy warm evenings. The building is a high'level conversion of an old palace, with courtyards and a nice restaurant.
Stayed 2 nights in Feb 2023

10/10 Excellent

JOHN

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Rabah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Staff friendly. Breakfast was good
Stayed 2 nights in Nov 2022

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was architecturally attractive, the rooms were very ‘smart’ with lovely fixtures and fittings. As a couple of English in our sixties we would have loved tea and coffee making facilities, but understand this may be a bit naff !
Stayed 3 nights in Nov 2022

4/10 Poor

Wan Meei

Stayed 4 nights in Nov 2022

10/10 Excellent

Jennifer Jeemin

Stayed 2 nights in Nov 2022

8/10 Good

Louis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ok, It was quiet and bed was comfy. Carpet was worn and stained. Room was a bit small and upgrades were not available. I did not like the shower fixture. Air conditioner worked great.

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the city.
Stayed 4 nights in Oct 2022

10/10 Excellent

charmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located in the heart of the trendy part of the city with tons of vintage shops, bars and restaurants and is about a 10-minute walk from the city centre for more shopping and museums.
Stayed 9 nights in Oct 2022

10/10 Excellent

Nicola, Hayling Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. The room was fabulous. Huge bed, beautiful interior design. Luxurious bathroom. The rooftop pool was gorgeous, very relaxing and refreshing.
Stayed 2 nights in Oct 2022

10/10 Excellent

David

Stayed 2 nights in Oct 2022

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wonderful!
Everything was great! Location was amazing!
Stayed 3 nights in Oct 2022

6/10 Okay

Alexandr

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
No light in the room 1 floor ???
Stayed 2 nights in Oct 2022

10/10 Excellent

Timothy, Washington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find
Stayed 2 nights in Oct 2022

8/10 Good

Emma

Stayed 3 nights in Oct 2022

10/10 Excellent

LILLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location
Stayed 3 nights in Sep 2022