Dear Mrs Shelly,Thank you for your kind comments, we are happy to have been able to meet your expectations.Thank you again.RegardsAndrés ValesDirectorHotel MA Sevilla Congresos

Dear Mr Stuart,Thank you very much for your evaluation, we are extremely happr to have been able to meet your expectations.RegardsAndrés ValesDirectorHotel MA Sevilla Congresos

Dear Guest,Thank you for your evaluatuion,Thank youRegardsAndres ValesDirectorHotel MA Sevilla Congresos

Dear GuestThank you for your kind commentsI will inform all the staff.RegardsAndres ValesDirectorHotel MA Sevilla Congresos

Dear GuestWe have taken note of your comments.we are a Conference Hotel.Thank youRegardsAndres ValesDirectorHotel MA Sevilla Congresos

Dear GuestThank your for your kind commentsRegardsAndres ValesDirectorHotel MA Sevilla Congresos

Dear Guest,Thank you, we are extremely happy, to have been able to satisfy your expectations. Thank youRegardsAndres ValesDirectorHotel MA Sevilla Congresos

Dear Guest,Thank you for your comments, unfortunately we are not able to get the license for a shuttle, because we are in town, and the local authorities say that there is plenty of transport facilities.RegardsAndres ValesDirectorHotel MA Sevilla Congresos

Dear GuestThank youRegardsAndres ValesDirectorHotel MA Sevilla Congresos

Dear Guest,I am sorry to hear that you had a bad experience, Yes the aircom sistema failed, and we started work on it immediately. Everything is working perfectly now. We are sorry that we had this issue with the aircom units sistem.Location is approximately 25 min from city centre.RegardsAndres ValesHotel MA Sevilla Congresos

Dear Guest,Thank you for your kind comments, its very important for us to have been able to be up to your standards.Thank you once moreKind regardsAndres ValesDirectorHotel MA Sevilla Congresos

Dear Michele, Thank you for choosing us for your visit to Seville and for sharing your opinion with others travellers. We hope to welcome you again. Best regards

Dear Guest,Thank you for kind evaluation, we hope to see you again shortly.RegardsAndres ValesDirectorHotel MA Sevilla Congresos

Dear Guest,Thank you for your kind evaluation.Thank youAndres ValesDirectorHotel MA Sevilla Congresos

Dear GuestThank you for your kind comments and greast evaluation.thank youRegardsAndres ValesDirectorHotel MA Sevilla Congresos

Estimado Cliente,Gracias por su valoración, nos satisface haber podido estar a la altura de sus expectativas.AtentamenteAndres ValesDirector Hotel MA Sevilla Congresos

Dear GuestThank you for your kind evaluation,We are extremely happy to have been able to meet your expectations.Kind regardsAndres ValesDirectorHotel MA Sevilla Congresos

Dear Guest,I have personally asked about your check-in, and I can see nothing wrong. Could you please forward more information in relation to what happened.Thank youAndres ValesDirectorHotel MA Sevilla Congresos

Dear Guest,Thank you very much for your kind evaluation, its a pleasure to have been able to meet your standards.Thank youKind regardsAndrés ValesDirectorHotel MA Sevilla Congresos

Dear Guest,Thank you for your awarding. We hopr to see you again soon.Best regardsAndres ValesDirector

Dear Guest,Thank you very much for your kind comments.We hope to see you again shortly.Kind regardsAndres ValesDirector

Dear Guest,We do not have football channels in the bar area.Sorry

Dear Guest,Thank you for your kind commentsHope to see you again soon

Dear Customer,In Spain, there are very few if none that supply irons in the rooms. We have a laundry service 24hours a day, there is a rate for this service.Tea and coffee facilities in our service area not in the rooms. Very common in England not in Spain.Regards

Estimado Cliente,Gracias por su valoración.Esperamos poder verle pronto de nuevo.AtentamenteAndres ValesDirector

Dear Guest,When you make a booking under non refundable it means non refundable.You always have an option to book a room without it beeing non refundable.

Dear Ana,Thank you for your kind comments.Yes, if you wish to go to the centre, you will need to take a Taxi or the bus, its about 20min from city centre.Hope to see you again very shortly.best regardsAndres ValesDirector

Dear Guest,Thank you very much for your kind comments,Look forward in seeing you again very shortly.best regardsAndres ValesDirector

Dear John, You had a non refundable reservation, so you know the conditions about this rate: It is cheaper, but it is no possible modify or cancell it. Sorry for the inconveniences. Best regards,

Dear Graham, Your comment is uncertain and it is a shame that it hurts a hotel establishment in these times with the difficulty that we are going through. You have not stayed at the hotel, your reservation was no show. We have already informed you that to modify the date of your arrival you should contact Expedia, since your reservation was through this intermediary, but you did not do so and you have chosen to publish an uncertain comment to damage our hotel by not modifying the date of his arrival, when you was to do it through Expedia. The staff only was doing their job, inform you what you had to do to modify your check in date, although was a non refundable reservation (is no possible to change the date and cancelation is no possible without fee), and you requested the modification of the date on the day of departure of your reservation.

Dear customer, Thank you for choosing us for your visit to Seville and for sharing your opinion with others travellers. We hope to welcome you again. Best regards

Dear customer, We regret that his stay was not to your liking. We checked the bathroom in his room. Regarding taxis, it is true that there is a taxi stop at the door of the hotel and it is usually covered, we regret that when you left there was no taxi and you had to wait a few minutes. Regarding the rate, it is something foreign to the hotel, since it is a rate imposed by taxi drivers, and the airport rate is between € 25-30, depending on the time.

Estimado cliente, Muchas gracias por su valoración.

Estimado cliente, Muchas gracias por su valoración. Nos alegra saber que su estancia ha sido de su agrado. Esperamos poder recibirle de nuevo pronto, Atentamente.

Dear customer, Thank you for choosing us for your visit to Seville and for sharing your opinion with others travellers. We hope to welcome you again. Best regards

¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros. El precio del parking es 12€/noche. Si no lo incluyó al hacer su reserva, se abona aparte. Un cordial saludo,