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Reviews of Hotel Goya

2 out of 5
Hotel Goya
Calle Mateos Gago, 31, Seville, Seville

Reviews

8.8

Excellent

Rating 10 - Excellent. 241 out of 527 reviews" "
Rating 8 - Good. 227 out of 527 reviews" "
Rating 6 - Okay. 42 out of 527 reviews" "
Rating 4 - Poor. 16 out of 527 reviews" "
Rating 2 - Terrible. 1 out of 527 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! Thanks!
Stayed 2 nights in May 2024
Response from Hotel Goya on 13 May 2024
Thank you very much for your comment, which is very important for us as it helps us always try to improve the quality of service and create maximum comfort for our customers. Kind regards.

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We appreciated the decor of the building and the concierge service. The room was well-appointed and comfortable with AC. The hotel was within a block of a very busy tourist area by the Cathedral but far enough away to avoid the crowds and noise.
Stayed 2 nights in May 2024

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Melanie, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff. The hotel is very clean. It is also located near the Seville Cathedral and the Royal Alcazar. Lots of restaurants nearby.
Stayed 5 nights in Apr 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
This small and quaint hotel checked all of our boxes. First of all, Nadia at the front desk is amazing. She was quick to respond to all of our questions. This hotel is conveniently located within walking distance and transportation, shops and dining. This hotel is extremely clean and this opinion is coming from a clean freak! We were only there one night but would definitely stay again.
Stayed 1 night in Apr 2024

6/10 Okay

CHAKIB NALI EL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and well located, however the room was pretty small and the only window overlooked the inside patio, so no fresh air and room smells. Other than that, All fine!
Stayed 1 night in Apr 2024

8/10 Good

Linda Christina

Travelled with partner
Liked: Cleanliness, staff & service
Room adequate - no tea coffee, nor chair. Size of room small. 2* good staff, clean hotel.
Stayed 6 nights in Apr 2024

10/10 Excellent

Juanita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FERNANDO IS A SPACTACULAR HOST. THE DECORE IS CHARMING AND ROOM WAS COMFORTABLE.
Stayed 3 nights in Mar 2024

8/10 Good

RICARDO, Hialeah

Everything was excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Maxwell

Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second time here so it must be good,very central with a reception and friendly helpful staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch staff!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great wee hotel
This is a nice small and clean hotel in the centre of the old town so an excellent location
Stayed 1 night in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Deme on 6 Nov 2023
Muchas gracias por tu comentario, que es muy importante para nosotros ya que nos ayuda a intentar siempre mejorar la calidad del servicio y crear el máximo confort para nuestros clientes. Saludos cordiales.

8/10 Good

Muneeba

Liked: Cleanliness, staff & service
Great central location
Stayed 1 night in Nov 2023
Response from Deme on 6 Nov 2023
Muchas Gracias.

8/10 Good

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Goya on 6 Nov 2023
Muchas gracias por tu comentario, que es muy importante para nosotros ya que nos ayuda a intentar siempre mejorar la calidad del servicio y crear el máximo confort para nuestros clientes. Saludos cordiales.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Deme on 6 Nov 2023
Muchas gracias por tu comentario, que es muy importante para nosotros ya que nos ayuda a intentar siempre mejorar la calidad del servicio y crear el máximo confort para nuestros clientes. Saludos cordiales.

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Small hotel very close to everything : cathedral Alhambra restaurants etc…
Stayed 2 nights in Oct 2023
Response from Hotel Goya on 6 Nov 2023
Muchas gracias por tu comentario, que es muy importante para nosotros ya que nos ayuda a intentar siempre mejorar la calidad del servicio y crear el máximo confort para nuestros clientes. Saludos cordiales.

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Goya on 6 Nov 2023
Muchas gracias por tu comentario, que es muy importante para nosotros ya que nos ayuda a intentar siempre mejorar la calidad del servicio y crear el máximo confort para nuestros clientes. Saludos cordiales.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel Goya on 6 Nov 2023
Muchas gracias por tu comentario, que es muy importante para nosotros ya que nos ayuda a intentar siempre mejorar la calidad del servicio y crear el máximo confort para nuestros clientes. Saludos cordiales.

8/10 Good

viviana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to shopping and dining
Stayed 4 nights in Sep 2023
Response from Deme on 27 Sept 2023
Gracias

6/10 Okay

Vincent

Stayed 2 nights in Sep 2023
Response from Deme on 7 Nov 2023
Muchas gracias

8/10 Good

Graham

Very small rooms, some overlooking corridor. Not bad for the price
Stayed 1 night in Sep 2023
Response from Deme on 20 Sept 2023
Gracias

10/10 Excellent

Siu Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice. Good location. Photo on the site doesn't do any justice. Very clean.
Stayed 1 night in Sep 2023
Response from Deme on 13 Sept 2023
Muchas gracias

8/10 Good

John W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Location is very central and plenty of choices for restaurants and bars
Stayed 4 nights in Aug 2023
Response from Deme on 8 Sept 2023
Muchas gracias.

10/10 Excellent

gabor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely used again…
Stayed 1 night in Aug 2023
Response from deme on 31 Aug 2023
Muchas gracias.

10/10 Excellent

gabor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city , definitely choose again!
Stayed 1 night in Aug 2023
Response from Deme on 31 Aug 2023
Muchas gracias.

4/10 Poor

Billy

Stayed 1 night in Aug 2023
Response from Deme on 31 Aug 2023
Muchas gracias.

10/10 Excellent

marilou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, property and staff. Excellent quality/price
Stayed 2 nights in Jul 2023
Response from Deme on 17 Jul 2023
Muchas gracias

8/10 Good

Tianyuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms, friendly staff.
Despite the sheer difficulties, our Mercedes Vito came within 50 meters of the hotel. It is highly recommended to contact the hotel in advance for the best route. The nearest garage is a 5 minute walk.
Stayed 2 nights in Jun 2023
Response from Deme on 17 Jul 2023
Muchas gracias

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely central. Always someone on the reception. Facilities to store luggage after checking out. Loads of bars and restaurants nearby.
Stayed 2 nights in Jun 2023
Response from Administración on 26 Jun 2023
Thank you very much for your comment, which is very important to us as it helps us to always try to improve the quality of service and create maximum comfort for our customers. Kind regards.

10/10 Excellent

carmen

Stayed 3 nights in Jun 2023
Response from Administración on 26 Jun 2023
Thank you very much for your comment, which is very important to us as it helps us to always try to improve the quality of service and create maximum comfort for our customers. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed four nights, very friendly and helpful staff, facilities overall good, very central location and easily walkable to historical sites.
Stayed 4 nights in May 2023
Response from Administración on 27 May 2023
Muchas gracias por su comentario, que es muy importante para nosotros ya que nos ayuda a intentar siempre mejorar la calidad del servicio y crear el máximo confort para nuestros clientes. Saludos cordiales.

8/10 Good

Stephen, Annapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The long pillows and the bed was extremely hard
Stayed 1 night in Apr 2023
Response from Deme on 12 Jun 2023
Debió informar para darle otra almohada.Saludos.

10/10 Excellent

Srikrishna, Rocky Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t go by the pictures. We were also apprehensive. The property is really good. Rooms are small but manageable. It’s proximity to all attractions, dining and shopping makes it an easy pick for the next time we visit Seville.
Stayed 3 nights in Apr 2023
Response from Deme on 17 Apr 2023
Muchas gracias

8/10 Good

Paula

Liked: Cleanliness, staff & service

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Deme on 23 Jan 2023
Muchas gracias.Un cordial saludo.

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Cathedral and Alcazar
Great location! Only thing I didn’t like about it is that you needed a key in the wall to make the lights work. It was hard to turn, and this meant that in an emergency, you would have to struggle to get the key out of the lock, then use the keys to unlock your door to escape the room. This does not seem safe and could be easily upgraded with more modern locks. Other than that, I would highly recommend staying here.
Stayed 2 nights in Nov 2022
Response from Deme on 13 Dec 2022
Gracias

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Convenient for main attractions. The small bathroom required ventilation. Good hotel for a short break.
Stayed 2 nights in Oct 2022
Response from Deme on 17 Oct 2022
Gracias

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2022

8/10 Good

David, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very small room, but clean and tidy
Stayed 1 night in Jun 2022
Response from DEME on 26 Jul 2022
Muchas gracias.

8/10 Good

David, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2022
Response from DEME on 26 Jul 2022
Muchas gracias.

8/10 Good

Coady

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very close to the Cathedral, the staff stayed up late past the check in to make sure we could get into our room.
Stayed 1 night in Jun 2022
Response from DEME on 26 Jul 2022
Muchas gracias.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
The staff were very freindly and the location is very good, good deal prices
Stayed 2 nights in Jun 2022
Response from DEME on 14 Jun 2022
Muchas gracias.

4/10 Poor

DAVID

Stayed 5 nights in May 2022
Response from DEME on 26 Jul 2022
Muchas gracias.

10/10 Excellent

Sally, Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to Seville and this was an excellent location and property. Husband got sick on second day and he didn't leave the room for 3 days -- we had to extend our stay at Hotel Goya because of it. There are 3 staff and only one had good English -- but Google Translate helped. They were very helpful with our circumstances.
Stayed 3 nights in Apr 2022

8/10 Good

Suzy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Costly
Great central location. Clean, comfy little room. Checked in, left luggage and returned to room at 1am. Departed at 7am. Downside was outrageous price charged due to Europa final: £769. Similar one-night stay in Malaga previous night cost £64.
Stayed 1 night in May 2022