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Reviews of Hotel Baco

2 out of 5
Hotel Baco
Plaza Ponce De Leon 15, Seville, Seville

Reviews

7.6

Good

Rating 10 - Excellent. 55 out of 205 reviews" "
Rating 8 - Good. 82 out of 205 reviews" "
Rating 6 - Okay. 45 out of 205 reviews" "
Rating 4 - Poor. 18 out of 205 reviews" "
Rating 2 - Terrible. 5 out of 205 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The choice of TV channels could be very much improved.
Stayed 1 night in Mar 2024
Response from Raúl. Front desk team on 31 Mar 2024
Thank you for your comment. Unfortunately the channels that broadcast in our city are those ones.

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2023
Response from Raúl. Equipo de recepción on 17 Nov 2023
Muchas gracias Daniel por su generosa puntuación. Vuelva de nuevo cuando quiera, le estaremos esperando. Saludos

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff & location!
Stayed 2 nights in Oct 2023
Response from Raúl. Front desk team on 17 Nov 2023
Thanks very much Celeste for your kindly score. Please come back anytime, we will be happy to welcome you againGreetings

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Sevilla 2023
Hotel in good location for visiting Alcazar, Las Cetas, Cathedral etc.Very clean, lovely decor throughout. (Plaza de Espana worth a visit) Would definitely go back when in Seville.
Stayed 3 nights in Sep 2023
Response from Raúl. Front desk team on 17 Nov 2023
Thanks a lot. Absolutely, come back anytime you want.Greetings

6/10 Okay

calem

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
It was good. Perfect to drop off your bags and explore!
Stayed 1 night in Aug 2023
Response from Raúl from Baco Hotel on 12 Sept 2023
Thanks so much calem! We will wait for you again in open arms!

10/10 Excellent

James, Twickenham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, especially if you are coming from or going to the train station, which is about 15 minutes' walk away; town centre is even closer. Staff were great.
Stayed 1 night in Aug 2023
Response from Raúl. Front desk team on 9 Aug 2023
Thanks a lot James for you apreciation. Please welcome back anytime you want! We will be waiting for you in open arms.Sincerely

8/10 Good

Alan

Stayed 1 night in Jul 2023
Response from Raúl from Baco Hotel on 12 Sept 2023
Thanks a lot Alan

2/10 Terrible

Susan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst experience I’ve had with hotels.com. Air conditioning broken and not fixed. Dirty rooms. No towels changed. Lights going off every five minutes. One extremely small room with no outside window. No apologies. Dirty laundry bags littering the floor in the entrance. I’m trying to get a partial refund. I hope hotels.com will support me
Stayed 2 nights in Apr 2023

8/10 Good

MOIRA

Liked: Staff & service, amenities, property conditions & facilities
Lovely decor and interior and walkable from the train station and to the main turned on. HOWEVER not sure whether just my room(211) but there was aloud generator type noise on and off all through the night which impeded sleep. There was an open vent in my room so maybe it was coming from an a/c unit. I had turned off my a/c and it made no difference. For the pricey amount I had to pay for the room this really detracted from the stay. Also please do not use plastic backed mattress protectors use more natural fibres to aid sleeping.
Stayed 1 night in Apr 2023
Response from Raúl. Front desk team on 12 Apr 2023
Thanks a lot for your appreciation, MORA. We will look forward to see you again. Best wishes

10/10 Excellent

Elier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like evrything about, from the architecture to the location in ehich is at. The staff service superb.
Stayed 5 nights in Mar 2023
Response from Raúl. Front desk team on 12 Apr 2023
Thanks a lot Elier!!! We will be happy to welcome you again between us. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel in great location
Lovely hotel. Friendly staff. Coffee in the morning was a bonus. Room and bed was cleaned and made daily.
Stayed 3 nights in Mar 2023
Response from Raúl. Front desk team on 12 Apr 2023
Thanks a lot. We will be happy to welcome you again!!Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

8/10 Good

mina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area , very central to all the sightseeing and shopping places. You are able to walk to almost everything if you like walking. Reception team was great and professional. We left our luggage with them after we checked out so we can enjoy the last day there and they were very accommodating. The hotel is old But charismatic.
Stayed 2 nights in Jun 2022
Response from Raúl. Front desk team on 29 Jun 2022
Thanks for your time and your valuable review. We apreciate it a lot and we wish that you will stay again with us shortly.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Hotel Baco on 16 Apr 2022
Thanks a lot for your review! See you next time here, in Hotel Baco. Best wishes

10/10 Excellent

Cícero

Stayed 1 night in Apr 2022
Response from Hotel Baaco on 10 Apr 2022
Muchas gracias por su comentario y valoración. Nos alegra saber que su estancia con nosotros fue de su agrado. Un saludo. Hotel Baco

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Sansanee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabio greeted us at check in. He provided us good information on where to go and sightsee. The rooms are on central heating so air con wasn’t working but Fabio was kind enough to give us an electric fan in the room. The Hotel is centrally located and easy walking distance to all major monuments in Seville. We had a nice pleasant stay and will definitely recommend this hotel.
Stayed 3 nights in Nov 2019
Response from Recepcion HotelBaco** on 8 Nov 2019
Dear Sansanee, Thank you very much for you comment. Thank you once again for your understanding about our central A.C. Hope see you again in the future King Regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent home base for Seville
We had a wonderful stay. Hotel Baco serves as an excellent home base to explore Seville: walking distance to most sites. The hotel was also comfortable at night with good air conditioning, a private bathroom, and an enjoyable balcony that overlooks the plaza.
Stayed 3 nights in Aug 2019
Response from Hotel Baco** on 14 Sept 2019
Thank you for your comment and for valuing our work, we are glad to know that you enjoyed your stay with us. We hope to see you again soon. Greetings!

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Hotel Baco** on 14 Sept 2019
Thank you for your comment and for valuing our work, we are glad to know that you enjoyed your stay with us. We hope to see you again soon. Greetings!

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel Baco** on 21 Jul 2019
Muchas gracias por su valoración , nos ayudara a mejorar. Esperamos que haya disfrutado de su estancia y esperamos verle de nuevo. Reciba un cordial saludo, Hotel Baco**

8/10 Good

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to the centre (8 min. walk), double room quite small, but we spent all time out, Just slept There. The price was very good, corresponds to quality. Staff was very kind, helpful, better than in the information centre. I recommend, but only to people who getting to know culture, history and the city and don't need luxury. Hotel is older, but has a distinctive charakter, for us better than modern hotels.
Stayed 1 night in Jun 2019
Response from Hotel Baco** on 19 Jul 2019
Thank you very much for your assessment, it will help us to improve. We hope you enjoyed your stay and we hope to see you again. Receive a cordial greeting, Hotel Baco ***

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I did not like expedia misinforming us that the room is triple with 3 beds, when this hotel does not have rooms with 3 beds - Expedia fooling the customers
Stayed 2 nights in Mar 2019

4/10 Poor

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
The room was fair, however the hotel smelled very fishy. Would not recommend!
Stayed 2 nights in Apr 2019

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baco Hotel in superb Seville
We were pleased with everything.
Stayed 1 night in Mar 2019

10/10 Excellent

Qiaoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ace staff, lovely hotel and more
Simply the best of everything! I travel the world and really rarely this happy with a hotel. The staff are the best people ever, a lovely Portuguese guy Fabio was there when I arrived in the middle of the night after a long journey and he was so welcoming and made me feel comfortable immediately. The other two staff (regrettblely i didn’t ask their names) are also super helpful, booked me flamenco tickets and organised walking tours etc. I know it’s the kind of services people expect but honestly most hotels fail to deliver with this genuineness and care. The hotel itself is beautiful, comfortable and well located, Walkabke to all places you want to visit. I will come back to Seville and it’ll be a no brainer when it comes to hotel choices then!
Stayed 3 nights in Feb 2019

10/10 Excellent

sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
A lovely small hotel, excellent location and great extras such as free coffee, a kitchen for all with a fridge.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
It was disappointed that the room did not have a safety deposit box, as nowadays almost all hotel rooms provide it free in the room. Also, there were no fridge in the room. A big one was in the "so called" kitchen at a different level, where all hotel guests shared it by writing what belongs to which room. Also, how can overseas tourists understand Spanish? All TV channels are in Spanish. There are no English nor French TV channels.
Stayed 3 nights in Oct 2018

6/10 Okay

Ruben

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice, especially the staff. Enjoyed watch the Semana Santa procession from the terrace. Location was very convenient.
Stayed 1 night in Mar 2018

6/10 Okay

Bojin

Liked: Staff & service, room comfort

6/10 Okay

Mart, Midlands, UK

Liked: Cleanliness, staff & service
Clean Budget Hotel
Hotel Baco is a clean decent enough hotel. The staff were pleasant and helpful. It is a budget hotel so bear in mind it's not going to be full of luxuries. If you have a room on the front of the hotel, which is the main road, it can be quite noisy in the day time. The rooms are a touch on the small side also. Good enough hotel to stay for a few days stop over.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience no problems
It was very clean and very convenient. The staff was great and the WiFi worked very well. I Highly recommend this hotel

6/10 Okay

Laura , santa ana,ca

Liked: Staff & service
smelly
The hotel was really cute and quaint but it had a fishy smell throughout. Luckily the smell wasn't noticeable at all in the bedrooms. It looked quite old but decent and pretty clean. If it wasn't for the staff that was very inviting and helpful our stay would have been horrible. It's location is pretty good too it's close to the plaza but there was not much to see within walking distance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my favorite hotel in Spain
The hotel is beautiful and clean. The staff are friendly and helpful. The location is convenient but surprisingly quiet.

8/10 Good

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient central seville hotel
Nice little hotel in central Seville. We stayed for two days while we explored Seville. The hotel is very conveniently located in central Seville next to a bus station, so getting around is easy. We had a small balcony off our room which was nice. It was very easy or us to walk to everything in Seville. Rooms are pretty small. Staff is very friendly and helpful!

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good budget hotel
vary good hotel would recommend to anyone

8/10 Good

juan g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Seville
This place was very nice. We had to stay in a hotel for a quick overnight because we had a flight a early flight and this hotel was perfect. We where able to walk to the cathedral and we had a great dinner.

6/10 Okay

Verified traveller

good price, great location
This was a last minute stay. The hotel was cheap and comfortable. Had everything we needed. Room was small and basic. Best for someone only staying a night or two who plans to walk and see the area,

10/10 Excellent

Brighid, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
V welcoming hotek, quiet, nice neighbourhood .
Response from General Manager on 21 Aug 2016
Thanks a lot for your review! We are glad to know that your stay here with us was satisfactory for you. Greetings. Juan Miguel Muñoz Hotel Baco**

8/10 Good

Alyson, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy bathroom, good location
The double bed and bunk bed was perfect for our family of 4. The included breakfast was delicious and the staff was very friendly and took time to tell us about local sights and good restaurants.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff and great location!
The staff at Hotel Baco are exceptional. Very friendly, helpful, and welcoming. The rooms are very affordable and clean with great access to all the sights. Thanks for a great stay!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Karl, Canary Islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice in Seville
We stayed for 7 nights in mid December and found the hotel to be perfectly located, clean and the staff were friendly and helpful. After spending the first night in a front facing room we asked to be moved due to the traffic noise. We were immediately offered the choice of 3 other rooms without any question and they even offered to move our stuff. The breakfast each morning was basic but adequate and it could be taken in the small side room or on the roof terrace or even in your room. The room was very comfortable with a good hot shower/bath, flat screen tv with possibility to change the language to English on many programs. The wifi connection was very strong (enough for us to stream tv through our laptop). The room was cleaned well each day and fresh towels were provided always on request. If coming back to Seville we would definitely stay here again.

10/10 Excellent

Neil, West Yorkshire,England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good location. The staff were great and the roof top terrace a bonus. Would highly recommend it.

6/10 Okay

Carlos, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location, nice roof terrace with a good view, breakfast buffet was okay

8/10 Good

James, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Great centrally located hotel. Very helpful and friendly staff. Lovely old world feel and excellent roof terrace. Clean, good breakfast, quiet, and well run.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helped show a really nice side of Naxos!
Breakfast and pool area were very nice and well kept. The gym was not as well kept but on vacation that is not as needed! The hotel was a bit of a walking distance from the main part of town but it helped us see more of Naxos. Really enjoyed our stay and the people were so kind!

8/10 Good

Brian, Cheshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, for where we wanted.
We wanted a hotel whilst visiting friends in Sevilla. This was close to them, clean and tidy with friendly helpful staff. Turning up in a car is difficult as their parking is the local UGCP at 15euros per day extra. Breakfast was basic, served on the 1st floor with seating on the 2nd floor or roof terrace. The roof terrace was nice. Room was OK, beds comfy, bathroom sizable. Not sure about the a/c, but we didn't need it. Sevilla a nice cafe culture city with lots of history and things to see. Walked everywhere.

8/10 Good

Michael, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location, airy roof terrace
Arrival experience not good - reception unmanned, phone to call staff not working. First attempt to find receptionist at sister property unsuccessful due to not following map correctly: would be better if written directions provided instead of map, as other property is quite close by (e.g. "left at entrance, first street on left, then first street on right, property on right side"). Breakfast buffet fairly minimal. Otherwise fine.