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Reviews of Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel

2.5 out of 5
Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel
121 Nascar Dr, Sevierville, TN

Reviews

8.4

Very good

Rating 10 - Excellent. 456 out of 885 reviews" "
Rating 8 - Good. 250 out of 885 reviews" "
Rating 6 - Okay. 102 out of 885 reviews" "
Rating 4 - Poor. 50 out of 885 reviews" "
Rating 2 - Terrible. 27 out of 885 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!!!
Stayed 1 night in May 2024

10/10 Excellent

Kevin, cedarville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was what I needed; location is in the start of one of the best areas to travel to. Breakfast was great, no issues with facility.
Stayed 3 nights in May 2024

10/10 Excellent

Cathy, Ellettsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best free breakfast we've ever had! Great coffee. Room was immaculate.
Stayed 1 night in May 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this property was not on the main road. Therefore, it was easy to get in and out of the hotel property. Overall, good property with daily breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Laurie

Stayed 3 nights in Apr 2024

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was very clean, friendly staff and good breakfast. It is also in a great location. Will definitely be back.
Stayed 5 nights in Apr 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Good job
Stayed 2 nights in Apr 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the comfort of this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean, good breakfast, they offer shampoo, conditioner and body wash, it’s quite, staff is very sweet and professional
Stayed 3 nights in Apr 2024

10/10 Excellent

El-Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean. The staff was extremely friendly and helpful. Housekeepers came in daily. The breakfast was excellent. No complaints. Ready to return!
Stayed 4 nights in Mar 2024

10/10 Excellent

James

Travelled with family
Liked: Amenities, property conditions & facilities
Great spot away from all the noise. Staff were extremely helpful. Even gave up their parking spots for guests.
Stayed 4 nights in Mar 2024

8/10 Good

Antoinette

Travelled with family
Liked: Cleanliness, amenities
The room was clean and cozy. Would definitely stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest Holiday Inn express I’ve ever stayed in. Well done with everything Noise from the street “Parkway” can be load at times. But that’s not the hotels fault. The roadway was quiet during the nighttime I’d absorbed recommend
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Javonni

Stayed 4 nights in Feb 2024

2/10 Terrible

miracle

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water nasty food. Not clean
Stayed 2 nights in Jan 2024

10/10 Excellent

lina, SIMPSONVILLE

Travelled with partner
Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023

8/10 Good

James

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel. The only downside was the shower was dirty and had hair left. The manager assured me this would not happen again. I would stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in town for a cheer competition in Seiverville. The hotel was in a great location to get to the Convention center quickly. Room was set up really neat with the separation between the two beds. This allowed for the girls to be able to get ready without being in anyone's way. Everything was very clean and beautiful. Parking was convenient especially since our room was on the second floor and the back parking lot was level with the rooms. Breakfast was great each morning. We will definitely be staying here again for future competitions.
Stayed 2 nights in Dec 2023

8/10 Good

Tori

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and a wonderful breakfast. It’s very convenient to everything pigeon forge has to offer.
Stayed 1 night in Nov 2023

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Tanger Outlet Mall.
Stayed 1 night in Nov 2023

10/10 Excellent

Tammy

Stayed 1 night in Nov 2023

10/10 Excellent

MARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location and the room was very comfortable it was a suite with a balcony vary nice
Stayed 3 nights in Nov 2023

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had 2 queen beds. The beds were separated by the shower. It actually blocks the sound somewhat between the 2 tv’s. The room had a Keurig, but there was good coffee/tea/hot chocolate in the lobby so it did not get used. Staff very friendly. Beds were comfortable. Breakfast was good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable. Breakfast was great! Beautiful view of the mountains from our balcony. Hotel was convenient to all attractions yet away from it all and quiet.
Stayed 2 nights in Nov 2023

10/10 Excellent

Emily

Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Brian

Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Oct 2023

10/10 Excellent

Erica

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Takesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I didnt get to use it they have patio areas on the rooms. Also there is a door in the 2nd bedroom that led outdoors. We were on the ground floor and it didnt bother us but may be a negative for others. I love the double room set up which allows privacy and not having to share a TV. The only issue is there was no door to shut for 2nd bedroom. The hotel was very clean and has the best water pressure I've ever experienced in a hotel! Friendly and professional staffing. Breakfast was delicious with options.
Stayed 1 night in Sep 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jodie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! My kids loved the bird in the lobby! And the breakfast was great!
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great way to start our week’s vacation
Staff was extremely friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Ansana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service
Stayed 3 nights in Aug 2023

6/10 Okay

Megan

Liked: Staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, well lit, clean, modern, gòod beds, good breakfast. Smooth checkin and òut. Friendly, professional staff. Will stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

NORA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms with 2 queen beds are separated by the bathroom. It’s like 2 separate rooms. Each room has a tv. Breakfast was really good.
Stayed 1 night in Aug 2023

4/10 Poor

Rose

Disliked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a great location. The Dickson between the two beds, with two separate televisions provided privacy. Staff was helpful and kind. The breakfast was delicious and enough to get us through the day without stopping to eat until dinner.
Stayed 1 night in Jul 2023

6/10 Okay

Roger

Stayed 1 night in Jul 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2023

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerks were great. The breakfast was pk. Ran out of items the last hour. There were sone kids running in hallway very early which woke up the peopke slerping in bed closest to our room door.
Stayed 1 night in Jul 2023