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Reviews of Airport Hotel

3.5 out of 5
Airport Hotel
11-21 Gonghang Dong, Gnagseo-Gu, Gangnam, Seoul, ICN

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 225 reviews" "
Rating 8 - Good. 101 out of 225 reviews" "
Rating 6 - Okay. 68 out of 225 reviews" "
Rating 4 - Poor. 24 out of 225 reviews" "
Rating 2 - Terrible. 7 out of 225 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Donald

Disliked: Room comfort
Hard bed. No soda machine in hotel
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is so old. There is not enough light . Receptionist didn't try to help us. I was so disappointed and definitely not reccomend ed to anyone
Stayed 1 night in Oct 2019
Response from yang jun young on 12 Nov 2019
Thank you for using our hotel.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning is no good!
Stayed 2 nights in Oct 2019
Response from yang jun young on 21 Oct 2019
Thank you for using our hotel.

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from jun young on 9 Oct 2019
Thank you for using our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The location is very convenient. for getting around ,eating, convenient stores and closed to airport. They give free shuttle service to airport.
Stayed 1 night in Oct 2019
Response from jun young on 11 Oct 2019
Thank you for using our hotel. please using it next time.

6/10 Okay

Paul

Liked: Cleanliness, staff & service
One night before flight
Decent spot to be close to Gimpo airport.
Stayed 1 night in May 2019
Response from jun young on 9 Oct 2019
Thank you for using our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
It is really convenient with Free shuttle bus to Gimpo airport. Limited English translations. Electrical outlet limitation.
Stayed 1 night in Aug 2019
Response from YANG KIL MO on 30 Aug 2019
Hi. Thank you for using the Airport Hotel and we will always be happy to serve you better. Thank you for your feedback and we will cherish you for your next visit.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hard bed!
Nice airport transfer. Room very old fashioned, noisy AC, the bed very hard. Will not choose this hotel again.
Stayed 1 night in Jul 2019
Response from YANG KIL MO on 9 Aug 2019
먼저 고객님께 불편을 드려 대단히 죄송한 마음입니다. 관리를 더욱 철저히 하여 보다 나은 서비스로 고객님을 모실 수 있도록 더욱 노력하겠습니다. 소중한 의견 감사드립니다.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from YANG KIL MO on 5 Jul 2019
안녕하세요. 에어포트호텔을 이용해 주셔서 감사드리며 항상 보다 나은 서비스로 고객님께 만족을 드릴 수 있도록 하겠습니다. 소중한 의견 감사드리며 다음 번 방문 시 불편함이 없도록 소중히 모시겠습니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Airport pick-up service and the friendly people.
Stayed 1 night in May 2019
Response from yang jun young on 16 May 2019
Thank you for your valuable review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Apr 2019
Response from yang jun young on 8 May 2019
이용해주셔서 감사합니다.

4/10 Poor

Alice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from yang jun young on 13 Jun 2019
Hello, this is Airport Hotel. Thank you for using it. It will be an airport hotel that will serve you more kindly.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed at this hotel for one night and it was pretty bad. The room smelt of smoke and was not clean at all.
Stayed 1 night in Apr 2019
Response from yang jun young on 3 May 2019
Hello, this is Airport Hotel. You must have been unable to stay comfortably due to the smell problem. I'll pay more attention to cleanliness. I'm sorry for the inconvenience of using it.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The door to my room was open upon arrival. It was nice and dark so that was pretty unnerving being a solo traveler. All the furniture was extremely dated and the lights for the room weren't labeled properly. Who would've thought a tiny, indiscreet button on the night stand controlled the lighting for the whole room? Thankfully I was only at the property for less than 12 hours.
Stayed 1 night in Feb 2019
Response from yang jun young on 26 Mar 2019
Hello, this is Airport Hotel. Thank you for using it. Hello, this is Airport Hotel. I think you've been very uncomfortable using it. We believe they left the door open for room ventilation. I don't think you had a good explanation. I'm sorry.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s good in and out layover type stay it’s more of an old setting, staff was always helpful
Stayed 1 night in Jan 2019
Response from yang jun young on 1 Feb 2019
Thank you for using our hotel. I'm glad you were satisfied with the service. Please use it again. Thank you.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Ynag jun young on 29 Dec 2018
Thank you very much for visiting our hotel. We will provide better service. :-)

8/10 Good

Tom

Liked: Staff & service
Convenient location for getting to Gimpo airport. Hourly airport shuttle takes about 20 minutes and runs 6:00 am through 11:00 pm.
Stayed 1 night in Dec 2018
Response from YANG KIL MO on 27 Dec 2018
We feel good that you are satisfied with the service. We will be an airport hotel that will always satisfy you with better service. Thank you.

8/10 Good

Randy, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities
The free airport shuttle is only an 8 minutes trip. There are many restaurants in the neighborhood.
Stayed 1 night in Oct 2018

10/10 Excellent

Atanas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from YANG KIL MO on 29 Oct 2018
안녕하세요 에어포트 호텔입니다 좋은 점수 감사합니다 즐거운 하루 보내서요 양길모 배상

4/10 Poor

Verified traveller

Disliked: Room comfort
Avoid if you are for Icheon
The airport is only for Gimpo and facility is less than basic!!
Stayed 1 night in Sep 2018

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for the airport
This hotel was really convenient for flying out, it’s a very quick (free) shuttle ride away. It’s also close to public transport to get to/from some of the more touristy parts of the city. The room was tidy and a good size. There’s a McDonald, and multiple convenience stores within walking distance. They have a breakfast at the hotel, which starts at 7am so I didn’t get to try it. Would definitely stay here again if I had an early or late flight out of Incheon Airport.
Stayed 1 night in Jul 2018
Response from YANG KIL MO on 17 Aug 2018
Good morning Airport tourist hotel Thank you very much. Thank you Yanggilmo compensation

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old hotel...rather motel...but staffs were very helpful and bedding was clean.
Stayed 1 night in Aug 2018
Response from jj on 10 Aug 2018
Thank you. I'll give you a nice room next time you visit.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from jj on 9 Dec 2018
좋은 하루되세요.

8/10 Good

Zaahir, Doha, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Gimpo Airport, easy check-in and close to shops and resturants for meals. Was perfect for the one night layover for my early flight next morning. Resturant was openend and accommodated us for an early breakfast, and shuttle back to the airport was perfect.
Stayed 1 night in Jul 2018
Response from AIRPORT on 3 Aug 2018
Good morning Airport tourist hotel Thank you very much. Yanggilmo compensation

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located for Gimpo airport
We arrived just in time to get the last shuttle back to the hotel (they run between 6am and 11pm). The trip to hotel is very quick and on arrival we were checked in easily. The hotel is definitely a bit worn and dated but it's clean. The air conditioning was a bit squeeky and the lowest temperature is 18 degrees for cooling, the room was quite cool so I switched it off to avoid being woken up. Our room had no window but we were there for such a short time, everything else you needed was in the room. There is free wifi in the hotel and room and I easily managed to book a return trip back on the shuttle for the morning. They do have a restaurant on site but don't serve breakfast till 7. It's handy place to stay if you arriving late or leaving early.

6/10 Okay

WEE

SO SO HOTEL
We checked in late in the evening and have told the staff that we need 1 twin bed room and 1 double bed room. The staff gave us the key and asked again which key is twin bed, he asked for return key and gave us another room key and given us wrong info where one want twin bed is double bed and the other double bed is twin bed. staff is confused which is which, anyway it is not a big deal and when asked why breakfast is only for 1 person in a room, he just nod his head and took the calculator and shows us to pay KRW 10,000 for another person. when asked why he just show us the calculator to pay another person. Well luckily is just for a night and there is free airport transfer to Gimpo airport, that is the reason we stay there. I will not stay there again.

8/10 Good

lily, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful staff
There is the transportation service every 30 minutes from and to the Gimpo airport. It is from 6:00AM until 11:00PM. The staff can speak Japanese well, so it was very helpful. The breakfast is provided after 7:00AM.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stay for budget airport
Close to the airport, but the rooms are in desperate need of an update. Service was kind.

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Worth it for the shuttle & staff
The hotel is a little rough, but they upgraded us to a window room automatically. The staff is wonderful and the free shuttle to the airport can't be beat.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel.
Great staff, airport shuttle and free breakfast.

4/10 Poor

Paul, Japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
They forgot the towels.
Service was good the staff was ok. But they forgot the towels so we had to use the small ones. The walls was cracked. And the windows old. The glasses where you drink water were dirty.it did not have. Good condition.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, fair price
It was ok, the bed wasnt so comfortable but it worth the price

4/10 Poor

Polly, Orem, UT

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to airport but run down
Couldn't be closer to the airport, but room needs updating. Bed springs felt through mattress. Room felt clean, but appointings aging. Staff fabulous, though. Free shuttle to and from airport a huge plus.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from airport hotel on 5 Sept 2015
Thank you. Our staff will always think from the customer's side.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Including transfer to airport
Stay included transfer to and from Gimpo airport, which was excellent. But the condition of the hotel is bad, clean though.
Response from airport hotel on 8 Aug 2015
We will be dedicated to your best hotels. I hope that your experience better listened hotel. Thank you very much.

8/10 Good

Verified traveller

Liked: Cleanliness
ovrnt in Seoul
Stayed overnight between flights - arriving Incheon / departing Gimpo. Great service via shuttle from airport, but shuttle was unavailalbe for early AM flight. Getting cab was a challenge.

4/10 Poor

sean, DUB

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold old fashioned nobody dining
Not great needs modernising, very few staying in hotel, Korean dining only,

6/10 Okay

Jac, sg

Disliked: Cleanliness, room comfort
hotel near gimpo airport
For that kinda pricing, dun expect too much. Is still consider a decent transit hotel.. They still provide u free shuttle to gimpo airport. Gd location with food juz walking distsnce but renovation wise is a bit run out... i hope the hotel can do some upgrading.. at least change the carpet and wall coverings..

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
O.k. for business travel.
Rooms pretty small, older hotel. This is stupid to ask for a longer review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good budget hotel for a night's stay
For the price, it was worth a night's stay. You need to get a taxi from the airport to find it, though it won't cost you much. Staff very friendly and helpful.

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad that I'm actually posting a review!
This hotel was terrible... bad enough to motivate me to write this review. Here are the bullet points: It smelled like rancid food, the live fish in the restaurant were dying and diseased, the wifi didn't work, the ethernet cable in the room didn't work either, some of the power outlets didn't work, the air conditioning didn't work well, the sheets were dirty/stained, hmmm... I think I am forgetting some things, but that's probably enough. The one plus: they offered a free shuttle that was available to pick up or drop off for free from anywhere in the area. I used that a lot.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for overnight stay near airport
It served what I needed, which was a place to stay the night after arriving on a late plane from Incheon airport. Then I was able to use the hotel shuttle service to get to the airport for a flight to Busan. I would use it again for this purpose. Before I booked, some other reviews said it is within walking distance - I would say with luggage this would be a bit of a stretch. The cab the night I arrived was 2400 won, just over $2.

8/10 Good

Joe, 東京

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
空港から近く、送迎もあるのでアクセスは便利。また、日本語が話せるスタッフがいるためチェックイン等の対応も良かった。部屋はかなり年季が入っていて、寝るだけであれば問題ないが、水回りの臭いや部屋内のほこりが気になった。朝食はパンや野菜等の最低限だが、無料であることを考えれば十分ではないか。GMP周辺のホテルで比較的安価であるため、空港利用時にはまた利用すると思う。
Stayed 1 night in Oct 2019

8/10 Good

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

kn, 日本

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
金浦空港まで送迎があったので利用しました。駅からもまっすぐ歩けばすぐ着くので迷うこともなく良かったです。フロントの方の対応も良く終始気分良く過ごすことができました。また利用したいです。
Stayed 1 night in Dec 2019
Response from yang on 15 Dec 2019
おはようございます。エアーポートホテルです。 うちのホテルサービスに満足してくださったなんてありがとうございます。 また今度もご利用ください。

8/10 Good

Me, Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応がとても親切でした。 室内の暖房の温度がなかなか上がらなくて寒かったのですが、ヒーターが使えたので大丈夫でした。
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
金浦空港への送迎などはありがたいサービスです。 室内は古いですが、掃除などは特に気になりませんでした。 私が泊まった部屋は、トイレは便座が冷たく、ウォシュレットでもない昔風の便座でした。あと、暖房は必ず正常に動いているか確認して、寒いままならフロントに伝えて下さい。 朝ごはんは7時からなので、早朝便の人は間に合わないかもしれません。泊まるだけで大丈夫な人には駅からも近いのでよいと思います。
Stayed 2 nights in Nov 2019
Response from yang jun young on 5 Dec 2019
こんにちは エアポートホテルです良い文ありがとうございます 掃除。施設朝ジョクシク時間調整するようにします ありがとうございます ヤンギルモ賠償