"Mum and I went there to celebrate her 86 years old birthday. The room was well decorated with complimentary birthday cake, fresh coconut and a birthday card. Staff at the hotel are very friendly, helpful and attentive. We had a very nice Sunday brunch at starfish Bloo with lots of seafood and all staff sang birthday song that made a memory birthday for my mum. We went to starfish Bloo for birthday dinner the food was absolutely delicious. Highly recommended!!!"
"Price was very reasonable for a 2 bedroom villa and the private swimming pool was great. Kitchen in our unit was very dated and bathroom opened to air outdoors so not ideal but good value overall."
"Service is bad.
- The staff keep disturbing me for major and minor stuff. Keep calling me for small things even when I press the do not disturb button when I need some silence.
- I ordered grab mart and ask them to deliver to my room yet they didn’t send me in the end.
- I ask for takeaway cup for my coffee during breakfast the staff said he needs manager approval to do so… isn’t that basic service? I would rather they say No rather than that.
- careless service: they gave me coconut in room but no straw. Sop Buntut but no rice.
- they need all travellers passport to check out … is it real? It’s 2026 today.
- food is good though. The memory pillow was good too. Just service is extremely poor."
"We were blown away with the resort. Such a beautiful place - with beautiful staff. Such a great location as well. We will definitely be staying there again - as we have done an annual trip to Bali for 18 years - this was our first time at Trans."
"Great stay at Kayumas. The rooms were incredible with the two stories and it was super spacious with its own plunge pool. The staff were so incredibly kind and welcoming and the location of the hotel was great as you do hear the hustle and bustle of the main street. The spa in the hotel was so great and the breakfast was amazing too. All good things about this hotel!"