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Reviews of Grand Canyon Caverns Inn

2.5 out of 5
Grand Canyon Caverns Inn
Mile Marker 115 Route 66, Seligman, AZ

Reviews

7.6

Good

Rating 10 - Excellent. 129 out of 391 reviews" "
Rating 8 - Good. 123 out of 391 reviews" "
Rating 6 - Okay. 78 out of 391 reviews" "
Rating 4 - Poor. 31 out of 391 reviews" "
Rating 2 - Terrible. 30 out of 391 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Marco, Bountiful

Travelled with group
Disliked: Amenities, property conditions & facilities
Only place around
Stayed 1 night in May 2024

8/10 Good

Zhaohui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is the closest to where we wanted to go. Overall condition is good. The staff are very friendly.
Stayed 1 night in May 2024

8/10 Good

Kumar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looked adequate. There were only a couple minor things - the room was a little too cold and the thin blankets did not help much. The water in the bath took forever to heat.
Stayed 1 night in May 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

James, Liberty Lake

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I like this place for why we stayed. Hold no malice for the review of its condition. It's uniqueness overrides that. Just too bad they don't do something with the grounds between main building and the units. But again for the route 66 Fun Run event it's great.
Stayed 1 night in May 2024

8/10 Good

Bonnie

Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay before Havasupi hike or Grand Canyon road trip.
Stayed 1 night in Apr 2024

2/10 Terrible

Roman, ALEXANDRIA, VA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I walked in the room they forgot to pick the trash from previous customer, so we find a few beer bottles in the corners. Drain line in the tub is clogged, hot water took 15 min to get hot. Sheets and towels were clean Next will stay in the city near by
Stayed 1 night in Apr 2024

10/10 Excellent

Clarissa

Stayed 1 night in Apr 2024

6/10 Okay

Paul

Stayed 1 night in Apr 2024

6/10 Okay

H

Travelled with family
Disliked: Amenities
There are not a lot of options or places to say before you hike down into Supai. This what? So Was the option we chose. The staff checks people in all day every day, and you could tell that this was definitely a job and not one that they necessarily enjoy. The check was robotic in the hotel and in. Supp registration Area. It is a dry desert. The room has a plug-in heater. The walls are thin in the water is teed at best when I was there was planning on taking a shower before hiking down and decided not to. It works though to stay the night and be closer to the Supai parking lot.
Stayed 1 night in Apr 2024

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Matk

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My wife and I enjoyed our stay at the inn our only disappointment was at the caverns were closed but that was our fault for not checking their website first.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Location location
Stayed 1 night in Apr 2024

4/10 Poor

Barbara

Stayed 1 night in Apr 2024

4/10 Poor

Barbara

Travelled with partner
Disliked: Amenities, property conditions & facilities
We only stayed here out of convenience before and after our hike to Havasupai. We wish we stayed elsewhere after our trip but wasn’t sure how tired we’d be to drive extra. The place is very limited with what it has. I thought we’d have a microwave and fridge but it turns out we did not so a lot of food had to go to waste we got for the night. The caverns are closed because the elevator is broken. The room is super basic but you can’t expect much.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Grand Canyon Caverns Inn. This hotel feels like going back in time. It is a charming motel that represents times gone by. It felt like we stepped back into time to the 50’s. The staff were terrific! We enjoyed getting to know the manager Roxanne and Reggie with his contagious smile was heart warming. It was a perfect setting preparing us for our journey to Havasupai.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Area was close to were we needed.
Stayed 1 night in Apr 2024

8/10 Good

Don Bosco

Travelled with group
Liked: Amenities
Its closer.
Stayed 1 night in Apr 2024

8/10 Good

Kristy

Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Hope

Stayed 1 night in Apr 2024

8/10 Good

Debbi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for picking up our Havasupai camping permit. Cute, cheesy, slightly disheveled grounds and room, but just fine to meet up and organize our backpacking supplies.
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Jesse

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower did not work, and they did not provide us towels.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Calvin, Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
This was exactly what we needed before heading to Havasupai Falls.
Stayed 1 night in Mar 2024

10/10 Excellent

Mahidhar

Stayed 1 night in Mar 2024

4/10 Poor

Janet

Disliked: Amenities, property conditions & facilities
On the hotel site what was said about Grand Canyon Caverns Inn was not accurate! When I arrived and I asked about when I could visit the caverns and the clerk said they had been closed for 1 1/2 years due to needing a new elevator I was very surprised and upset! And I asked why did you guys advertise about the cavern's if they were closed and more specifically, closed for 1 1/2 years. Then I showed her the pictures from their site and asked about the waterfalls pictured. The clerk said that the waterfalls was an 8 mile hike. I commented then why not mention that on your site? I feel that it was completely inappropriate to list things to do in the area and not mentioning that the 1) caverns were closed and could not be toured and 2) to see the falls it would be an 8 mile hike. The clerk said I could go to the cavern gift shop and see pictures of it.. no…. I want to actually see them and do the tour as they had described on their site. My issue is that I drove 2 hours out of my way to see the caverns and the falls just to arrive and the told the caverns were closed (for 1 1/2 years) and waterfalls a long hike. Very very disappointed in the description of things to do near the property! Not acceptable! Misrepresentation of facts to the customer! ESPECIALLY CONCERNING THE CAVERNS! They even had the cavern tour listed on their handout given to the customer when they arrived. Not right, take it off the handout and the website of it is not working and can’t be accessed!
Stayed 1 night in Mar 2024

10/10 Excellent

Tyler

Stayed 1 night in Mar 2024

2/10 Terrible

Rachel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You couldn’t get WiFi in the room unless you stood by the door and the remote for the tv watch missing. The shower gave you barely warm water and if the room next to you flushed the toilet or was using the water at the same time, the water was cold for at least a few minutes until going back to barely warm at all.
Stayed 1 night in Mar 2024

10/10 Excellent

Jang

Liked: Cleanliness, staff & service, property conditions & facilities
The lady really helped me hitch hiking! Thank you so much!!
Stayed 1 night in Mar 2024

4/10 Poor

Kathy

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Elmer

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Sandie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Its fine if your not picky
We stayed here before our havasupai hike. The positives were it was near hilltop and it was clean. The service was friendly and the restaurant behind was really good and friendly. You can plug in EV next to restaurant to charge as you ate. The linoeum is horrid in the bathroom, half the outlets dont work and the faucet continously drips. Water pressure is low and wifi is sporadic. Overall it is ok for prehike but in no way fancy.
Stayed 1 night in Nov 2023

10/10 Excellent

PRILUTCKAIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, breakfast is included
Stayed 1 night in Nov 2023

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in took a while. I emailed ahead to let them know I'd be a late check in and they verified my reservation and told me to ring the bell. When I showed up they had a hard time finding my reservation and initially had us waiting out in the cold; They did eventually let us come inside while they figured it out. Once that was sorted it was all fine. It's a really convenient place to stay before hiking Havasupai. The room was clean and all the staff we encountered were really nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Yan

Business traveller, Travelled with group
Location
Stayed 1 night in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Brian, Navarre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throw back in time. Nice!
Stayed 2 nights in Nov 2023

2/10 Terrible

Karen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for what it is! I love the Dinosaurs all over. Staff was great and really came through when I needed an iron!
Stayed 1 night in Oct 2023

6/10 Okay

Andrea

Stayed 1 night in Oct 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023