Double Room | Free cots/infant beds, free WiFi
Check availability

Reviews of Street Art Hotel

Street Art Hotel
4-6 Rue St Etienne Des Tonneli, Rouen, Seine-Maritime

Reviews

6.8
Rating 10 - Excellent. 15 out of 136 reviews" "
Rating 8 - Good. 49 out of 136 reviews" "
Rating 6 - Okay. 47 out of 136 reviews" "
Rating 4 - Poor. 16 out of 136 reviews" "
Rating 2 - Terrible. 9 out of 136 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Staff & service, room comfort
City center Easy on the pocket...
Location was awesome... Front desk very helpful...
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
While the building had some interesting artistic features, I would say they photograph better than they present in real life. The host did not have any record of our reservation and made no apology about the mixup, but found us a room anyway. We booked a room with a double bed, and the listing indicated free Wifi and paid parking available. Unfortunately there was no parking, no Wifi, and we had a room with two small twin beds. We arrived back to the hotel after dinner and a walk along the Seine to find the main doors all locked, and just by luck the gentleman who checked us in was walking by the door. He let us in and said "did nobody give you the code?" He is the only one we had interacted with and there was certainly no mention of a code, and no documentation in our room at all, not even to list hotel features or nearby amenities. I understand there was a very recent change in ownership which may explain some of the inaccuracy and confusion with our check-in and other normal hospitality procedures, but it was very disappointing overall. I will say that it was in a great location, and with a few small improvements to the process and room features, it could be a much better value for money. I wish them the best in their new business venture, but for now I fear the patrons will suffer.
Stayed 1 night in Apr 2019

6/10 Okay

Gretchen

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Like the other hotels in Rouen, they give you the worst room if you book through a platform like Booking or Orbitz. Also be aware there's no wifi on the upper floors nor elevator. The staff was very, very friendly and accomodating. Be aware this is a funky hotel that isn't run by a chain, so it's a bit outside of what some people might consider "standard hotel ammenities" like laundry, hairdryers and room service. It's more like a hip, expensive boarding house.
Stayed 2 nights in Mar 2019

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Mediocre Motel, not a hotel in the heart of Rouen
No parking on site so you have to find a spot on the street, which, depending on the time of the day may take a while. Also there is not a spot to park in front of the hotel to check in so you need to find your parking spot and then walk your luggage over to the hotel to checkin. If you don't speak French, be prepared for a language barrier. You can pay for their breakfast offering (it was between 8-10 Euros), which is essentially croissants and baguettes and coffee or hot chocolate. The room itself was simple and just did not have a clean appearance. It seemed like the "street art" was just a cover for being hipster chic but it was really just grungy. We were in France for two weeks, we stayed here one night and that was enough. It is around the corner from Notre Dame de Rouen, a beautiful gothic church built during the middle ages, so that was a silver lining. This is a classic example of getting what you pay for as it was the cheapest stay we had on our trip.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very central. Walking distance from all major sites. Our bed wasn't very comfortable. You can hear people's conversation from rooms closed by.
Stayed 1 night in Dec 2018

10/10 Excellent

Thomas

Very nice owner, very well located, affordable price, I recommend for a short stay in Rouen.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. A party next door to the hotel between 00:00 and 03:00 was annoying but the staff were most apologetic and it wasn't the hotel's fault .
Stayed 1 night in Aug 2018

6/10 Okay

Ezra

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff was friendly, room was sufficiently clean and spacious. Bar/nightclub outside our window was loud until nearly 4am. Additionally, lots of construction around hotel added to noise level in the morning.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Needs a new coat of paint but generally alright. No WiFi signal in my room (3rd floor), but strong in the lobby. I guess their router is at the lobby and my room is too far from it.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Part of old town some parking
Stoped to see rouen.Parked on road outside for free till 0900.ok breakfast .very helpful staff fairly basic room.
Stayed 1 night in Dec 2017

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly man on the desk, Rouen’s beautiful centre a very short walk .
Stayed 1 night in Oct 2017

8/10 Good

Jim, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not far from the river
I spent a week in this hotel. For this length of time, it would have been nice to have an armchair and facilities for making coffee in the room. I was on the third floor, facing into a courtyard. With no elevator, the stairs gave me much needed exercise. There were few carpets or hangings in private or public areas. This was good for cleanliness, but it undoubtedly magnified the noise from the street during the night of Bastille Day. The breakfast was good and consistent. The owner was friendly. There were many English-speaking guests, and the staff were conversant in English. It is near a metro stop, the Cathedral, and the beautiful banks of the Seine.
Stayed 7 nights in Jul 2017

6/10 Okay

Verified traveller

The location and city are excellent. The man who was there when we checked in was very helpful, the lady there in the morning wasn't quite sure about anything.

8/10 Good

Vivian

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fionnuala, Bray

Liked: Cleanliness, staff & service, room comfort
The hotel was clean , comfortable and good value for the price.Pleasant personnel. Very near the cathedral and the old city centre. There is no lift - which didn't bother us as we had small suitcases. The only downside was the noise on Saturday night at about 4 in the morning on the street outside.

8/10 Good

Jonathan, Washington DC

Liked: Cleanliness, staff & service, room comfort
We'd stay here again
Everything went well. Great location. Near everything.

8/10 Good

Mary Pat, Newcastle, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was sufficient for a night
The room was small for 4, but had bunkbeds for our teens. Thomas at the front desk was very friendly, funny, and helpful. Breakfast was decent and reasonably priced. The neighborhood was a bit noisy but we brought our earplugs.

8/10 Good

Grant, Durham, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique spot near heart of Old Rouen
Great no-frills spot in walking distance of old Rouen. Room was small but comfortable, check-in was easy, and value was satisfactory.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Rouen
Stayed one night with some friends on a road trip. Hotel manager was very friendly and helpful. Be sure to check-in early or call if you will be late. In an area with tough to find parking, the hotel has a few spots hidden away, which is great once you find how to get into the lot. The location is excellent to see the historic parts of the city and it is also a block from the river.

4/10 Poor

Justine, Tredegar, South Wales

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Read the reviews
On arriving at 1pm the hotel was closed. It opened at 3pm. The staff were very accommodating. The room was at the front of the building and very noisy at night, positioned over a club.We booked in for breakfast but there were none available as the hotel was full. We went for a walk and had breakfast when we came back in. The rooms décor was dark and depressing but the bedding was crisp and clean.

6/10 Okay

E MacArthur

Liked: Cleanliness, staff & service, property conditions & facilities
Bare bones room, but very clean. long climb up 4 flights of stairs (no elevator)and very friendly helpful staff. Excellent breakfast very convenient location.

6/10 Okay

Hong, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, room is cleanling and service
Very good location, room is cleanling and service is good.

8/10 Good

Joanna, London

Liked: Cleanliness, staff & service
A pleasant stay
The hotel was in a great location for seeing the city and pretty good value given its position. There was a lot of street noise however and it was warm so we needed our balcony doors open. We didn't mind it but worth considering if you're a light sleeper.

6/10 Okay

Svetlana, Atlanta

Liked: Cleanliness, staff & service
Nice stay.
Very good location - close to the center, good service - friendly and nice people at the front desk.

6/10 Okay

Travel bug, Sydney NSW, Australia

Liked: Cleanliness
Good value and location for a basic service.
Good location close to all areas of interest.No real parking, only 2 spots in a back courtyard that are unlikely to be available. Parking is on the street, paid until 6-7 pm , free until 9 am. The room was adequate for 3 people, clean and bathroom recently renovated but with a slight drain smell. The pillows could do with an improvement. We were on the 3 rd floor and unfortunately there were no lifts. OK if you can manage own luggage easily, would not recommend if you are elderly or have young kids with strollers/ prams.check in and out with no problem. We declined the breakfast, now up to 7€60, as there are a number of bakeries and coffee shops nearby. It was very good value and the staff quite helpful, but be aware of limitations. Rouen was an intereesting city, very helpful tourist office and obviously looking forward to the Tour de France parties the day we left.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Additional Costs?
The owners were exceptionally helpful and friendly. The rooms were being updated and refurbished whilst we were there (virtually whilst we were in them!). I would just like to point out that you have to open up an additional window on the description of the hotel (under view any non mandatory fees) to find out that breakfast is NOT included. I just read the overview which stated that the breakfast is "copious". This therefore makes this only two star hotel a lot of money although I suppose you are paying for the convenience of staying in the middle of Rouen. Also there are only four or five tv channels not what you would expect from the description. If they said only a few then that would be fine but I think it is best to be clear and honest about these things. There is also a rather petty 3,20 city tax on your bill which they could really absorb or again just tell you.

6/10 Okay

Marc, New Jersey

Liked: Cleanliness, staff & service
Convenient, Friendly, Noisy
Very close to the center of town; a few hundred feet from the plaza in front of the cathedrale, and about a ten minute walk from the Vieux Marche/Jeanne d'Arc church. Rouen is small, so you can walk anywhere from this hotel in a short time. No parking available, but a lot is nearby for about 9 Euros a night. Staff is very friendly, a French national who speaks excellent English (lived in the US for awhile) and his wife, a charming woman whose eastern tastes are evident in the lobby decor. Steep stairs, peeling wallpaper in the hallways, but the rooms are clean. The main complaint is the noisiness, which is the price for being centrally located: two bars/nightclubs close by with loud voices lasting until about 1 AM. Closing the windows blocks the noise, but then it's warm (at least in the summer). Excellent big breakfast...big cups of coffee, granola, cheese, jambon, croissants, etc...if you're not interested in walking to the boulangerie for a baguette. As long as you're a heavy sleeper, this is a fine and inexpensive place. Nice for my family as well, since we had two separate beds for my big teenage daughter and son.

10/10 Excellent

Mike, Norwalk, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
This hotel is a few minutes walk away from the touristy area. The people there are very friendly. The breakfast is serve-yourself, all-you-can-eat, and very good. I don't think there's an elevator, but I was only on the 3rd floor. Everything there is very nice. The bed was comfortable. Stay here!!!!

6/10 Okay

FRICOU

Disliked: Staff & service, property conditions & facilities
Street est là, Art viendra plus tard
hôtel en centre proche de tout : transports, quais de Seine, lieux à visiter. Note générale en dessous de la moyenne ( 8,5/20). Service des chambres très faible. Douche excellente. Attention escalier pour les étages un peu rude. Mettre un bon coup pour la propreté. Cela devrait s'améliorer car ils sont "jeunes"dans le métier. Accueil sympa et réception large amplitude. Petit dej correct. Mettre le micro-ondes plus à disposition des clients. Hôtel à fort potentiel d'amélioration. Le bonjour à toute l'équipe.
Stayed 12 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Le matelas était en mauvais état dans une des 2 chambres, pas de gel douche, petits déjeuners plutôt décongelés, sinon propre et très très bien situé
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location. The place Was filthy.the staff Was there for nothing.
Stayed 3 nights in Jun 2019

8/10 Good

sebastien

Liked: Cleanliness, staff & service
La belle escale
Bon accueil, Petit déjeuner sympathique avec un patron vraiment bienveillant et courtois
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fuire...
Peinture tachée, carrelage tombé, pas de meuble, rideau de douche sale, télécommande TV non fonctionnel, et si vous restez 2 nuits la chambre n'est pas faite.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Koos, Den Haag

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Op loopafstand van kathedraal, maar eigenaar probeert ons dubbel te laten betalen. Pas na telefoneren en creditcard afschrijvingen te laten zien, kunnen we vertrekken zonder ontbijt. Zeer eenvoudige kleine kamer met twijfelachtig sanitair.
Stayed 1 night in May 2019

6/10 Okay

Alexis

Stayed 1 night in May 2019

2/10 Terrible

Sophie

Disliked: Staff & service, property conditions & facilities, room comfort
Grosse déception
le site indique qu'il y a un parking mais le réceptionniste nous a indiqué que celui-ci était "réservé à certaines personnes", nous avons donc du nous garer en extérieur ce qui a occasionné des frais non prévus... l'insonorisation est inexistante (si le voisin se mouche vous l'entendez), plus de gel douche dans la chambre, pas de code wifi indiqué, traces de moisissures sur les murs, bref nous sommes très déçus
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Ottima posizione: a due passi dalla cattedrale ma facile da raggiungere in auto. La struttura e modesta ma più che adeguata per il prezzo. La stanza spartana ma rinnovata da poco. Unico vero neo: un bagno grande come quello di una cabina di nave. Sedersi sul wc con la porta chiusa è quasi un’impresa.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Viejo, no buena atención de las personas, tiene chinches que me picaron el la cara..
Stayed 1 night in Apr 2019

8/10 Good

Oumaima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon rapport/qualité prix et tres bonne situation dans Rouen
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Accueil sympathique mais chauffage pas reglable.chaleur asphyxiante.mitigeur casse dans la douche.aucune isolation. On entend tout d une chambre à l autre
Stayed 1 night in Mar 2019

6/10 Okay

Pascal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Éprouvant!!
Manque parking car centre ville ! Sinon parking Opéra 15euros la nuit Chambre vétuste et trop petite. Environnement trop bruillant. Heureusement que le gérant est sympa !
Stayed 10 nights in Mar 2019

4/10 Poor

Franck

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Établissement pas en adéquation avec le prix appliqué ! Les chambres sont très moyennes, les murs entre les chambres sont du papier on a l'impression d'être avec les voisins ! Très bruyant et le personnel qui fait le ménage à 9h des chambres cela rend impossible pour pouvoir se reposer Décevant
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien. ..........................................
Stayed 1 night in Mar 2019