Suite (Urban) | Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews of Staypineapple, Hotel FIVE, Downtown Seattle

3.5 out of 5
Staypineapple, Hotel FIVE, Downtown Seattle
2200 Fifth Avenue, Seattle, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1005 reviews" "
Rating 8 - Good. 197 out of 1005 reviews" "
Rating 6 - Okay. 76 out of 1005 reviews" "
Rating 4 - Poor. 29 out of 1005 reviews" "
Rating 2 - Terrible. 13 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Amenities
Front desk people were awesome
Stayed 1 night in May 2024
Response from Amara. General Manager on 23 May 2024
Hello Brian,Thank you for taking the time to share your positive feedback. We are delighted to know that our team made a positive impression. We hope to have the pleasure of welcoming you back soon. Regards,

10/10 Excellent

Ronald Amasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location by light rail to airport, restaurants, waterfront, Seattle Center and Pike Place Market. Very friendly and helpful staff. Clean and well maintained. Thanks
Stayed 2 nights in May 2024
Response from Samantha Rice - Operations Manager on 22 May 2024
Hello Ronald,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location, friendly staff, and well-maintained facilities. We appreciate your kind words and look forward to welcoming you back on your next visit to Seattle!

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort to the extreme!!! Everything was so clean it was easy to enjoy my stay.
Stayed 4 nights in May 2024
Response from Samantha Rice - Operations Manager on 21 May 2024
Hello Kyle,Thank you for your wonderful review! We're thrilled to hear that you found everything exceptionally clean and comfortable, making your stay enjoyable. We look forward to welcoming you back for another great experience!

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 3 nights in May 2024
Response from Samantha Rice - Operations Manager on 20 May 2024
Hello Bruce,Thank you for your feedback! We're glad you enjoyed our convenient location. We hope to welcome you back for another stay soon.Kind regards,

10/10 Excellent

Niesa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same great staff
Stayed 1 night in May 2024
Response from Amara. General Manager on 19 May 2024
Hello Niesa,Thanks for your fantastic feedback! It's wonderful to hear that our staff made your stay enjoyable. We'll be sure to pass along your kind words to the team. Can't wait to have you back!Regards,

10/10 Excellent

Niesa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful.
Stayed 1 night in May 2024
Response from Samantha Rice - Operations Manager on 20 May 2024
Hello Niesa,Thank you for your fantastic review! We're thrilled to hear that our staff was very helpful. We look forward to welcoming you back soon.Kind regards,

8/10 Good

janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good amenities at hotel. Need to walk several blocks each way to get trams, etc. Limited restaurants close by that were open later in the evening, Good stay.
Stayed 3 nights in May 2024
Response from Samantha Rice - Operations Manager on 20 May 2024
Hello Janine,Thank you for your feedback! We're pleased to hear that you enjoyed our clean facilities and amenities. We understand that the location may require walking 3 or 4 blocks to reach public transportation and late-night dining options. We're glad you had a good stay overall and hope to welcome you back soon.Kind regards,

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
It was good. Some furnishings in the room were a little run down. Basic hotel, but clean and friendly staff.
Stayed 2 nights in May 2024
Response from Samantha Rice - Operations Manager on 20 May 2024
Hello Michael,Thank you for your feedback! We're glad you had a good stay and appreciated our clean facilities and friendly staff. We apologize for any issues with the furnishings and will address this with our maintenance team. We hope to welcome you back in the future.Kind regards,

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 1 night in May 2024
Response from Samantha Rice - Operations Manager on 20 May 2024
Hello Karl,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed a clean and quiet stay with us. We look forward to welcoming you back soon.Kind regards,

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and bedding is amazing
Stayed 1 night in May 2024
Response from Samantha Rice - Operations Manager on 15 May 2024
Hello Heather,Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our great location and amazing bedding. We look forward to welcoming you back for another fantastic stay.

6/10 Okay

Ricky

Travelled with family
Liked: Cleanliness, staff & service
Needed a fridge in the room. First time I've seen that
Stayed 1 night in May 2024
Response from Samantha Rice - Operations Manager on 14 May 2024
Hello Ricky,We appreciate your feedback! While boutique hotels traditionally do not have fridges in the room, we do offer mini-fridges available upon request. We apologize if this was not communicated to you during your stay. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Tadson, Smyrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay; fun vibe.
Stayed 1 night in Apr 2024
Response from Samantha Rice - Operations Manager on 13 May 2024
Hello Tadson,We're thrilled to hear that you had a great stay and enjoyed the fun vibe of our hotel! Thank you for choosing to stay with us, and we hope to welcome you back soon!

8/10 Good

Sheila, PASCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Samantha Rice - Operations Manager on 14 May 2024
Hello Sheila,Thank you for taking the time to leave a review. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Sabina, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice stay. The staff were so nice and helpful. They took the time to familiarize us with the area and its attractions. Our room was very nice, clean and well kept. It is so close to all the major tourist areas in Seattle. We liked the game room activities. Overall, a great start to our vacation!
Stayed 1 night in May 2024
Response from Samantha Rice - Operations Manager on 10 May 2024
Hello Sabrina,We're thrilled to hear you had a great start to your vacation with us! Thank you for your kind words about our staff and accommodations. We're delighted you enjoyed the game room activities and found our location convenient. We hope the rest of your vacation is just as wonderful!

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a terrible room but it is noisy outside and the in-room AC/heater can be loud. Limited dining options without a walk.
Stayed 2 nights in Jan 2024
Response from Samantha Rice - Operations Manager on 6 May 2024
Hello Erik,We appreciate your feedback! While we're glad you found the room acceptable, we apologize for any noise disturbances from outside and the AC/heater. We understand how this can impact your stay, and we're sorry for any inconvenience caused by the typical urban city noises. Regarding dining options, we understand your concerns and apologize for any inconvenience. We're always looking for ways to improve, and your comments will help us in that endeavor. Thank you for staying with us, and we hope to welcome you back for an even better experience in the future!

10/10 Excellent

Jarrett

Stayed 3 nights in Apr 2024
Response from Samantha Rice - Operations Manager on 22 May 2024
Hello Jarrett,Thank you for your perfect score! We're delighted to hear that you had a fantastic stay. We look forward to welcoming you back on your next visit!

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Samantha Rice - Operations Manager on 28 Apr 2024
Hello Marcela,Thank you for your 5-star rating! We're delighted to hear that you enjoyed your stay. If you have any feedback or if there's anything we can do to make your next stay even better, please let us know. We look forward to hosting you again!Kindly,

10/10 Excellent

Shmuel

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Samantha Rice - Operations Manager on 28 Apr 2024
Hello Shmuel,Thank you for choosing Hotel Five! We appreciate your positive rating and hope to welcome you back again soon.

6/10 Okay

Fanling

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Good location, friendly staffs, got a free drink, my dog got a bed, water bowl and treats. HOWEVER!!!! They signed me the room right next to the elevator. The room was soooooooo f—ing noisy even after midnight from both entrance and window side. And the AC ran a terrible noise too. Plus my dog got alerted every time when she heard somebody walking talking and cars driving across with super loud music. At the end I had to lock her into the washroom and we finally got some sleep around 4am. So suggestions for visitors: if you have sleeping issue or you have a dang dog, ask for a room facing parking lot.( my parents said they had a very good sleep, barely any sound). And to hotel staffs, the entrance light was not working and the speaker(or something like that) fail out from the wall dangling and left a hole there. Maybe you want to fix it before a guest check in next time.
Stayed 1 night in Apr 2024
Response from Samantha Rice - Operations Manager on 24 Apr 2024
Hello Fanling,Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our convenient location, friendly staff, and the amenities provided for your dog. However, we apologize for the inconvenience caused by the noise and the maintenance issues in your room. We understand how disruptive this can be, especially for a good night's sleep. Your suggestions are valuable, and we will certainly take them into consideration to improve our guests' experiences. Please know that your concerns have been addressed with our team, and we'll work to ensure that these issues are resolved promptly. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay. If there's anything else we can do to assist you, please feel free to reach out to us.Kindly,

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beware: the hotel springs a surprise $30/night extra charge for "amenities." These include all the water you can drink and a coffee-maker. At most hotels these are included in the room price.
Stayed 3 nights in Apr 2024
Response from Samantha Rice - Operations Manager on 20 Apr 2024
Hello John,Thank you for sharing your feedback with us. We apologize for any confusion regarding the amenities fee. While we aim to provide transparency about our pricing, we understand your concerns. Your feedback will be taken into consideration as we review our pricing structure. We hope to have the opportunity to welcome you back and provide a more positive experience in the future.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in was awesome. Very friendly, and helpful.
Stayed 1 night in Apr 2024
Response from Samantha Rice - Operations Manager on 18 Apr 2024
Hello Andrew,Thank you for your glowing review! We're thrilled to hear that our team member made such a positive impression on you during check-in. We pride ourselves on providing friendly and helpful service to all our guests. We hope to have the pleasure of welcoming you back to our hotel in the future!

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Samantha Rice - Operations Manager on 5 May 2024
Hello Beth,Thank you for your positive rating! We're glad you enjoyed your stay. We look forward to hosting you again in the future!

10/10 Excellent

Gladys, Sunnyvale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has just enough of what I need and value. Like the comfy bathrob, comfy cushions, reusable aluminum water bottle, Keurig coffee.
Stayed 2 nights in Mar 2024
Response from Samantha Rice - Operations Manager on 12 Apr 2024
Hello Gladys,We're thrilled to hear that you enjoyed your stay and found everything you needed and valued at our hotel! From the comfy bathrobe to the Keurig coffee, it's our pleasure to provide amenities that enhance your experience. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Alizah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was clean and cozy. Perfect place to stay.
Stayed 1 night in Apr 2024
Response from Samantha Rice - Operations Manager on 12 Apr 2024
Hello Alizah,We're thrilled to hear you had a perfect stay with us! Thank you for your kind words about our friendly staff, clean rooms, and cozy atmosphere. It was a pleasure hosting you, and we look forward to welcoming you back for another fantastic experience in the future!

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and convenient location!
Stayed 1 night in Apr 2024
Response from Samantha Rice - Operations Manager on 12 Apr 2024
Hello Leroy,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location and found our pricing to your satisfaction. We appreciate your support and hope to welcome you back again soon for another great stay!

10/10 Excellent

Bonnie, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located and the amenities are great! We are in awe with the pineapple decor and art work. The staff is awesome and we are intrigued with the room, bedding and robe. Their creativity and thoughtfulness was apparent. We enjoyed the games they set up and decided to stay another night.
Stayed 1 night in Apr 2024
Response from Amara. General Manager on 10 Apr 2024
Hello Bonnie,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our central location, amenities, and unique pineapple decor. Our team works hard to ensure each guest has a memorable experience. We're delighted you decided to extend your stay.We look forward to welcoming you soon!Regards,

10/10 Excellent

Emil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, literally 10 min walk to all “attractions”. Very polite, informative and friendly staff. The room was clean and comfortable. Safe location, paid parking, but worth the hustle. Great place to stay!
Stayed 1 night in Apr 2024
Response from Samantha Rice - Operations Manager on 9 Apr 2024
Hello Emil,Thank you for the glowing review! We're thrilled you enjoyed our convenient location and found our staff polite and friendly. It's wonderful to hear that you had a comfortable and enjoyable stay with us. We appreciate your recommendation and hope to welcome you back soon!

8/10 Good

Bradley

Travelled with partner
Liked: Staff & service, property conditions & facilities
Mattress was quite firm. Not as comfortable as I had hoped
Stayed 1 night in Apr 2024
Response from Samantha Rice - Operations Manager on 10 Apr 2024
Hello Bradley,Thank you for sharing your feedback with us. We're sorry to hear that the mattress didn't meet your expectations. Your comfort is important to us, and we'll take your comments into consideration for future improvements. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and robes. Enjoyed the complimentary beverage and water. Staff were awesome, provided good recommendations and made us feel safe and welcomed. Rooms were cute but a bit stuffy and floors were very dirty.
Stayed 1 night in Apr 2024
Response from Samantha Rice - Operations Manager on 8 Apr 2024
Hello Natalie,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you enjoyed our comfortable beds, complimentary beverages, and the hospitality provided by our staff. Your compliments on our team's recommendations mean a lot to us. We apologize for any inconvenience regarding the stuffiness of the rooms and the cleanliness of the floors. Your comments will be shared with our housekeeping team for immediate improvement. We appreciate your valuable insights as we strive to provide an exceptional experience for all our guests. We hope to have the opportunity to welcome you back for an even better stay in the future!

10/10 Excellent

DAHLIA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, close to many dining spots, walkable to Space Needle, short driving distance to the waterfront, and shopping mall. Staff friendly, attentive, and helpful. Parked in secure garage which cost $42/night, but worth it as surrounding areas can be a little sketchy at night. We brought our dog and they offered a dog bed for our room along with complimentary treats, doggie bags, and travel bowl. Beds were comfortable and rooms were clean. The only not provided in rooms are a microwave and fridge. Will definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Samantha Rice - Operations Manager on 7 Apr 2024
Hello DAHLIA,Thank you for sharing your experience! We're thrilled to hear that you found our location convenient and enjoyed the amenities we offer for your furry friend. We appreciate your feedback regarding the parking and room amenities. Please note that fridges are available upon request, and we have a communal microwave available in the lobby area for your convenience. We look forward to welcoming you and your dog back for another comfortable stay in the future!

10/10 Excellent

jose

Travelled with group
Liked: Cleanliness, staff & service
Awesomeness
Stayed 1 night in Apr 2024
Response from Samantha Rice - Operations Manager on 7 Apr 2024
Hello Jose,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay with us. If there's anything else we can do to enhance your future visits, please don't hesitate to reach out. We can't wait to welcome you back to our hotel soon!

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and unique deco and overall vibe!
Stayed 1 night in Mar 2024
Response from Samantha Rice - Operations Manager on 7 Apr 2024
Hello Erin,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay with us. If there's anything else we can do to enhance your future visits, please don't hesitate to reach out. We can't wait to welcome you back to our hotel soon!

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and even nicer staff.
Stayed 3 nights in Apr 2024
Response from Amara. General Manager on 5 Apr 2024
Hello Aaron, Thanks for your feedback. We're delighted to hear you enjoyed your stay. Thank you for your kind words about our property and staff!We hope to welcome you back soon.Regards,

10/10 Excellent

Dawn M, Santa Fe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly and helpful. Property was clean and the room was amazing! Hot water for shower was immediate and it is close to everything. Love this hotel. This was our second stay and we will definitely stay again.
Stayed 3 nights in Mar 2024
Response from Samantha Rice - Operations Manager on 28 Mar 2024
Hello Dawn,Thank you for your kind words! We're delighted to hear that you had another fantastic stay with us. Our team takes great pride in providing exceptional service, and we're glad it made a difference in your experience. We appreciate your loyalty and look forward to welcoming you back for many more memorable stays at our hotel!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Mar 2024
Response from Amara. General Manager on 27 Mar 2024
Hello Nathan,Thanks for taking the time to give us a great ranking and for choosing to stay with us. We look forward to serving you again in the future. Regards,

10/10 Excellent

Jaycee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so cute, unique and with everything! The gimmick runs strong and they absolutely love dogs. Highly recommend
Stayed 2 nights in Mar 2024
Response from Samantha Rice - Operations Manager on 27 Mar 2024
Hello Jaycee,Thank you for your feedback! We're glad to hear that our dedication to hospitality shines through in every aspect of your stay. Pineapples are indeed a symbol of warmth and hospitality, and we're thrilled to incorporate them into our hotel experience. We look forward to sharing more pineapple-themed delights with you on your next visit!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Samantha Rice - Operations Manager on 12 Apr 2024
Hello Andrew Thank you so much for your positive rating! We're delighted that you had a great experience with us. We hope to welcome you back again soon for another wonderful stay!

10/10 Excellent

Xiao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the stay! Nice location and very welcoming staffs. It’s a great place especially if you are traveling with the kids. Highly recommend!
Stayed 1 night in Mar 2024
Response from Amara. General Manager on 24 Mar 2024
Hello Xiao,Thank you for your positive feedback. We're delighted to hear that you had a nice stay with us and that our location and staff made your experience memorable. We strive to provide excellent service, and we're thrilled that it was evident during your stay. Your recommendation means a lot to us, and we can't wait to welcome you and your family back again soon!Regards,

10/10 Excellent

Monica Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prior to arriving I talked to William who was absolutely amazing. Check in was seem less and we had the best room available so no need to offer us an upgrade. All the staff were extremely friendly, nice and helpful. My husband and I have been coming to Seattle every year since 2018 and we always stay here. I brought my friend this time to celebrate her birthday. We will continue to come. We miss having the bar/snack option but we did find out that it will be returning soon. Yay! Love the new reusable water bottles, wish it came with two but no big deal as I typically bring my own reusable. Love the new coasters too! We will certainly be coming back.
Stayed 2 nights in Mar 2024
Response from Samantha Rice - Operations Manager on 19 Mar 2024
Hello Monica.Thank you for your glowing review! We're delighted to hear that you had such a fantastic stay with us and that William provided exceptional service. It's always a pleasure to welcome back our devoted regular guests like you and your husband, who have been visiting us since 2018. We're grateful for your continued loyalty and for choosing to celebrate your friend's birthday with us. We're glad you enjoyed the new additions like the reusable water bottles and coasters. We look forward to welcoming you back for many more wonderful stays in the future!Warm regards,

6/10 Okay

Olivia

Business traveller
Liked: Staff & service
Disliked: Amenities
Sneaky daily fees for the extra junk (the “free” aluminum bottle, “free” crappy sugar cookie) was irritating. Very thin walls. Friendly staff and convenient location, though.
Stayed 3 nights in Mar 2024
Response from Amara. General Manager on 15 Mar 2024
Hello Olivia,Thank you for sharing your feedback with us. Ensuring transparency and clarity in our service is paramount, and we regret any confusion surrounding the amenity fee. Rest assured, this information is clearly communicated both during the reservation process and at check-in. We apologize if the fee caught you off guard and if you didn't find the value in it.On a positive note, we're delighted to hear that you found our staff friendly and our location convenient. However, we apologize for any inconvenience caused by the thin walls during your stay. \We hope to have the opportunity to host you again,Regards,

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Samantha Rice - Operations Manager on 3 Apr 2024
Hello Zachary,Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to us that you enjoyed your stay, and we're thrilled to hear that everything met your expectations. We hope to have the pleasure of welcoming you back again soon for another fantastic stay at our hotel!

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. Staff very helpful. We will be back.
Stayed 1 night in Mar 2024
Response from Amara. General Manager on 11 Mar 2024
Hello Anna,Thank you for your feedback. We're thrilled to hear that you enjoyed your stay and found our staff to be helpful. We look forward to welcoming you back on your next visit.Regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Samantha Rice -Operations Manager on 29 Mar 2024
Hello John,Thank you so much for your fantastic 5-star review! We truly appreciate your support and hope to have the pleasure of welcoming you back to Hotel Five in the future.

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Amara. General Manager on 6 Mar 2024
Hello Mike,Thank you for your positive ranking! We're thrilled to hear that you had a good experience with us. We look forward to welcoming you back in the future.Regards,

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Samantha / Operations Manager on 5 Mar 2024
Hello Jenny,Thank you for the 5-star rating! We're thrilled to hear that you had a fantastic experience during your stay at Hotel Five. Your support means the world to us, and we hope to have the pleasure of welcoming you back again soon for another wonderful stay.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location - walking distance to everything great! A fantastic hotel!
Stayed 2 nights in Mar 2024
Response from Samantha Rice Operations Manager on 11 Mar 2024
Thank you for your wonderful 5/5 review, Lori! We're thrilled to hear that you appreciated our superb location, which allowed you to explore everything the city has to offer within walking distance. We're delighted that you found our hotel fantastic, and we hope to welcome you back for another fantastic stay soon!

10/10 Excellent

Joseph

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff great vibe clean rooms. A bit of construction work and sky train was noisy but probably seasonal. Close to the Pike market awesome place to be!
Stayed 1 night in Feb 2024
Response from Robin Fiero - Rooms Division Manager on 27 Feb 2024
Hello Joseph,Thank you for your review! We're glad to hear that you found our staff friendly, enjoyed the great vibe, and appreciated the cleanliness of our rooms. We apologize for any inconvenience caused by the construction work and noise from the monorail. Nevertheless, we're pleased that our proximity to Pike Place Market added to your overall positive experience. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Cathiline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Samantha Rice / Operations Manager on 21 Mar 2024
Hello Cathiline,Wow! Thank you for the perfect 5-star rating! We're so glad you enjoyed your time with us. Your kind words about our hotel and staff are truly appreciated. We look forward to hosting you again soon!Kindly,

10/10 Excellent

Bradley, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Robin Fiero - Rooms Division Manager on 26 Feb 2024
Hello Bradley,Thank you so much for the 5/5 rating! We're thrilled that you had such a positive experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay Pineapple hotel are always an enjoyable get an easy. This location didn’t disappoint and they staff was so kind and helpful
Stayed 1 night in Dec 2023
Response from Robin Fiero - Rooms Division Manager on 26 Feb 2024
Hello Rachel,Thank you for your kind words! We're thrilled to hear that you had an enjoyable stay with us and that our staff made a positive impression. Providing exceptional service is always our priority, and we're delighted that you found our team to be kind and helpful. We look forward to welcoming you back for another wonderful experience at Stay Pineapple!