Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds
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Reviews of Holiday Inn Seattle Downtown, an IHG Hotel

3 out of 5
Holiday Inn Seattle Downtown, an IHG Hotel
211 Dexter Ave N, Seattle, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 1008 reviews" "
Rating 8 - Good. 310 out of 1008 reviews" "
Rating 6 - Okay. 115 out of 1008 reviews" "
Rating 4 - Poor. 63 out of 1008 reviews" "
Rating 2 - Terrible. 44 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

leo

Liked: Amenities, property conditions & facilities
This hotel is within walking distance to the Space Needle.
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big. Staff was friendly and helpful. Great location near space needle and lots of food options. I would definitely recommend.
Stayed 1 night in May 2024

10/10 Excellent

Ivan, Tualatin

Stayed 1 night in Mar 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Seattle to go on a cruise and the Holiday inn was convenient to the ship. The staff was great and very accommodating.
Stayed 1 night in May 2024

10/10 Excellent

Nancy Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and welcoming. This hotel was also the perfect location for us to walk to and from the concert we went to at the climate pledge arena and if your okay with longer walks walking to the market was also easy. The room was not as clean as I would have liked it with some stains on the curtains and walls but overall a good stay
Stayed 2 nights in May 2024

10/10 Excellent

jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the front desk was super friendly and the gentleman cleaning the lobby and around the front area was very friendly as well. Welcoming, clean, easy access. The fire alarm did go off early in the morning on one of the days turned out to be a false alarm we all ran down and waited out front for about 20 minutes.
Stayed 2 nights in May 2024

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Paul, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay, hotel was nice, staff was nice
Stayed 2 nights in May 2024

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, amenities
I called twice for extra towels and never received them. Asked for a cab to be called ended up taking Uber due to high volume of others also waiting. Staff was friendly just not quick response time and it took along time for anyone to answer the phone at the front desk if answered at all.
Stayed 1 night in May 2024

10/10 Excellent

Ferdinand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, quiet
Stayed 1 night in May 2024

10/10 Excellent

yifan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Cora Lynn, Tucson

Travelled with family
Disliked: Staff & service
My reservations were mixed up. Also website says they have a restaurant, but you have to walk out their front door and go into the front door of the restaurant. We just not connected to the hotel. The restaurant was very limited with what they provide.
Stayed 2 nights in May 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location, walkable to many sites, food and entertainment. Can walk to Pike Place or to space needle, climate pledge arena and MoPop. We had a great trip.
Stayed 2 nights in May 2024

10/10 Excellent

Lori, Watford City

Travelled with partner
Perfection!!!
Stayed 1 night in May 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious room. Friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Mar 2024

10/10 Excellent

SRINIVAS MURTHY

Liked: Amenities
Good and closer to space needle.
Stayed 1 night in Apr 2024

8/10 Good

Mechelle

Travelled with partner
Liked: Cleanliness, staff & service
The staff was friendly, helpful and fun. The fact that water was going to be turned off in the entire hotel for a leak repair in the am was not conveyed prior to arrival was disappointing.
Stayed 1 night in May 2024

8/10 Good

Patricia J

Travelled with group
Liked: Cleanliness, staff & service
Restaurant near by was very good.
Stayed 1 night in May 2024

10/10 Excellent

joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was not easily accessible and the hotel smelled like gel nail chemicals
Stayed 1 night in May 2024

10/10 Excellent

Gabby

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to everything.
Stayed 2 nights in Feb 2024

10/10 Excellent

Greg, Rolling Meadows

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff and free coffee in the morning.
Stayed 1 night in May 2024

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location
Stayed 1 night in May 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel and very clean! The elevator was broken when I was visiting so it was hard to go up and down several flights of stairs, but they offered free parking or breakfast for the inconvenience which was very nice of them :)
Stayed 1 night in Mar 2024

2/10 Terrible

Zeel

I had booked our stay for 2 nights at Holiday Inn from Expedia, the total was $396. After the stay the front office manager said that Expedia has not added tax on your stay so we will be adding additional $100 and now the total is for $496.88 it was highly unprofessional of them, when I showed them that Expedia has indeed added tax and the total was $396 with the taxes, so then Holiday Inn said we have $100 as deposit, but now it had been more than 2 weeks and I have not seen any refund yet.
Stayed 2 nights in Apr 2024

8/10 Good

Qian Ying, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very big room, walking distance to pike market (18mins), very quiet area. Walgreens nearby, pay parking for $30 a day.
Stayed 1 night in Apr 2024

10/10 Excellent

Allegra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, With good service & nice employees
Stayed 2 nights in Apr 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. The only thing that was difficult was one of the two elevators was broken. Overall it’s a great location and lots to do right outside the door.
Stayed 4 nights in Mar 2024

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Restaurant attached to the property was shocking. Advertising Belgium waffles and they are serving eggo waffles for 15$. Pictures and ads for the restaurant were extremely deceiving. Front staff were amazing and the stay was good. Location was prime. Would stay again but would not eat at the restaurant Toast to Toast.
Stayed 2 nights in Apr 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service
I chose this hotel because of its location. I paid for parking and was happy to leave my car at the hotel once I'd checked in. It's only a few minutes walk to the Space Needle, about 20 min to the Pike Place Market but on the way you pass by the Sphere, and the Westlake center and Nordstrom. The room was clean and beds were comfortable. The bathroom needs some updating.
Stayed 1 night in Apr 2024

8/10 Good

Tae Eun

Liked: Cleanliness, staff & service, property conditions & facilities
Like typical good Holiday Inn. The height of parking lot was little bit tight for a pickup truck. Kurig-type coffee in the room was great. It is unfortunate not to have free breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist, Jocelyn (I think) was lovely, so friendly and helpful. Nice big room, but window opened onto another really close by building - sheer curtains on the window would certainly help with privacy.
Stayed 3 nights in Apr 2024

8/10 Good

Petya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, one of the cheapest parking options through the hotel. Very close to so many of the popular areas in Seattle
Stayed 2 nights in Apr 2024

4/10 Poor

Dillon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was a little dirty, few homeless folks in the area just hanging around but no one ever bothered me. Otherwise comfortable stay, staff was nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was nice and friendly the walking distance to everything was close and doable definitely will stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

Aaron

Stayed 1 night in Apr 2024

10/10 Excellent

Teagan

Stayed 1 night in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel extremely convenient for any events at the stadiums downtown
Stayed 2 nights in Apr 2024

10/10 Excellent

Luis Gonzalez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

8/10 Good

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Justin

Liked: Cleanliness, amenities
Wow
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to downtown tourist attractions
Stayed 2 nights in Apr 2024

8/10 Good

Margaret

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's kind of spartan, but they really went out of their way to accomodate us. When my spouse asked if they by chance had a shower seat, they sure did. Counter in the bathroom is small, but that was not a problem for us.
Stayed 2 nights in Apr 2024

8/10 Good

JIA KANG, Vancouver

Travelled with family
Liked: Cleanliness, staff & service
need upgrade
Stayed 2 nights in Apr 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Seattle and Holiday Inn made my stay very comfortable. We had to switch rooms because our AC stopped working. Staff gave us a new room immediately. I would stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación y precio me gustó
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff and clear instructions
Stayed 1 night in Apr 2024