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Reviews of Crowne Plaza Seattle Airport, an IHG Hotel

3.5 out of 5
Crowne Plaza Seattle Airport, an IHG Hotel
17338 International Blvd, SeaTac, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1003 reviews" "
Rating 8 - Good. 212 out of 1003 reviews" "
Rating 6 - Okay. 58 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Sabrina on 23 May 2024
Thank you for taking the time to review our property, we hope you had a great time here. See you again soon.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Area not looking good
Stayed 1 night in May 2024
Response from Sabrina on 23 May 2024
Thank you for taking the time out to review our property. I hope our hospitality makes up for the surroundings. We hope to see you again soon.

10/10 Excellent

Nevell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to the airport with a great shuttle service. Also a free shuttle to shops with self booking required.
Stayed 1 night in May 2024
Response from Sabrina on 20 May 2024
Thank you for your kind words. We are pleased that you enjoyed your stay with us, we hope to see you again soon.

10/10 Excellent

Alzira

Just love this place! Love Casey at the bar and why we keep coming back!! Please though reduce your rates for seniors and corporate!!!!
Stayed 1 night in May 2024
Response from Sabrina on 20 May 2024
Thank you so much for your kind words, and we will be sure to let Casey know of the appreciation. We hope to see you again soon.

8/10 Good

Tammy

Travelled with partner
Liked: Staff & service, property conditions & facilities
The Crowne Plaza was a safe quiet accommodation for us to rest as we arrived to Seattle very early in the morning on our cruise and our flight out was late evening. The free shuttle was helpful in transporting us to/from the airport. The hotel is very clean and set up for convenience. We had lunch at the hotel bar and grill. Food was excellent and fresh.
Stayed 1 night in May 2024
Response from Sa on 20 May 2024
Thank you so much for the kind words. We are pleased to hear that you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean, efficient staff, close to airport. Older property furniture showed wear but clean
Stayed 1 night in May 2024
Response from Sabrina on 20 May 2024
Thank you so much for your review. We hope to see you again soon.

10/10 Excellent

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is excellent. Food is good. Room needs to be refreshed.
Stayed 1 night in May 2024
Response from Sabrina on 16 May 2024
Thank you so much for this review and taking the time out of your day for this. We are pleased to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with friendly staff
Stayed 1 night in May 2024
Response from Sabrina on 12 May 2024
Thank you so much for taking the time to review our property. We are pleased to hear our staff welcomed you. We hope to see you again. Safe travels.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and easy to access. The staff was great. The complimentary breakfast was delicious and the workout area was everything I needed to get done what I wanted. I greatly enjoyed my stay.
Stayed 3 nights in May 2024
Response from Touyen on 10 May 2024
Thank you so much for taking the time to review our property. We are so glad you enjoyed your stay and do hope to see you again for your next stay! Have a great day.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed how clean the room was along with the bedding. We slept very comfortably and enjoyed how close to the airport we were along with having the shuttle available all night long to the airport. We definitely loved staying here.
Stayed 1 night in Apr 2024
Response from Sabrina on 9 May 2024
Thank you so much Carlos for your review on our property. We're please to know that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A well run clean hotel great beds and wonderful service
Stayed 1 night in Apr 2024
Response from Sabrina on 6 May 2024
Thank you so much for your review. We are pleased to hear that you enjoyed your stay and hope to see you again.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sabrina on 6 May 2024
Thank you for taking the time out to review our property. We are pleased to hear that you enjoyed your stay. Have a great day.

10/10 Excellent

susan, aromas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have stayed there many times and always fantastic. the restaurant on site is really good.
Stayed 1 night in May 2024
Response from Touyen on 4 May 2024
Thank you so much for taking the time to review our property. We are pleased you enjoyed your stay and we look forward to seeing you again. Have a great day!

6/10 Okay

Lynnette

Travelled with partner
Need new mattress. Lumpy
Stayed 1 night in May 2024
Response from Touyen on 3 May 2024
We are sorry that your stay wasn't up to par. We will look into solutions on fixing this problem for the next guests. We appreciate your feedback and we hope to see you again and with a better stay. Have a great day.

10/10 Excellent

Navdeep Singh

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sabrina on 30 Apr 2024
Thank you for taking the time out to review our property. We are pleased to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel! Close to airport and car rentals!
Stayed 1 night in Apr 2024
Response from Sabrina on 29 Apr 2024
Thank you so much for your review on our property. We are pleased to hear that you enjoyed your stay.

10/10 Excellent

deena

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024
Response from Sabrina on 29 Apr 2024
Thank you so much for taking the time out of your day to review our property. We hope to see you again soon.

10/10 Excellent

Kathryn, Racine

Liked: Cleanliness, staff & service, property conditions & facilities
Our go-to hotel for early flights in and out of Seatac. Excellent service and great food in bar/restaurant
Stayed 1 night in Apr 2024
Response from Touyen on 27 Apr 2024
Thank you so much for taking the time to review our property. We are pleased you enjoyed your stay and we look forward to seeing you again. Have a great day!

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy airport access
Stayed 1 night in Apr 2024
Response from Touyen on 27 Apr 2024
Thank you so much for taking the time to review our property. We are pleased you enjoyed your stay and we look forward to seeing you again. Have a great day!

2/10 Terrible

Britain

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were all very nice and the food was decent. However, the rooms had old couches from 1970 that were dirty and looked horrible. The windows were so dirty you couldn’t see outside of them, and this is a very dangerous part of town that I was unaware of.
Stayed 5 nights in Apr 2024
Response from Touyen on 27 Apr 2024
We are sorry that your stay wasn't up to par. We will look into solutions on fixing this problem for the next guests. We appreciate your feedback and we hope to see you again and with a better stay. Have a great day.

10/10 Excellent

Nathaniel

Stayed 1 night in Apr 2024
Response from BB on 19 May 2024
Good Morning Nathaniel, We thank you for taking the time to review our property. We appreciate your feedback and are delighted you enjoyed your stay. We hope to have you again soon. Kind Regards, Brittney

10/10 Excellent

Lucia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and restaurant staff were great. Room was nice and clean.
Stayed 1 night in Mar 2024
Response from Touyen on 27 Apr 2024
Thank you so much for taking the time to review our property. We are pleased you enjoyed your stay and we look forward to seeing you again. Have a great day!

10/10 Excellent

Linda

Stayed 3 nights in Apr 2024
Response from Sabrina on 16 May 2024
Thank you for your review, we hope you to see you with us again soon. Have a great day.

10/10 Excellent

Nadine, Bremerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick & easy walk to SeaTac Terminal via walkway over International Blvd to Link Light Rail platform and then into airport. Really good food at the Bar & Grill . Courteous thoughtful personnel.
Stayed 1 night in Apr 2024
Response from Touyen on 26 Apr 2024
Thank you so much for taking the time to review our property. We are pleased you enjoyed your stay and we look forward to seeing you again. Have a great day!

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here a couple of times and it has always been a good visit
Stayed 1 night in Feb 2024
Response from Sabrina on 24 Apr 2024
Thank you for taking the time out to review our property. We hope to see you again soon.

10/10 Excellent

Jason

Stayed 1 night in Apr 2024
Response from Sabrina on 13 May 2024
Thank you for taking the time out of your day to review our property, we hope you visit us again soon.

10/10 Excellent

Ozzie

Stayed 1 night in Apr 2024
Response from Sabrina on 12 May 2024
Thank you for taking the time out of your day to review our property. We hope to see you again. Safe travels.

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Sabrina on 22 Apr 2024
Thank you for taking the time to review our property. We are pleased to hear that you enjoyed your stay. We hope to see you again soon. Have a great day.

8/10 Good

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sabrina on 21 Apr 2024
Thank you for taking the time out to review our property. We hope to see you again. Have a great day.

8/10 Good

Alex

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Robert C on 16 Apr 2024
Thank you for your response. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 3 nights in Apr 2024
Response from Robert C on 16 Apr 2024
Thank you for your response. We appreciate your business and look forward to seeing you again.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sabrina on 9 Apr 2024
Thank you for taking the time out to review our property. We are pleased to hear that you enjoyed your stay, we hope to see you again soon.

8/10 Good

Jose, Anacortes

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here in the future
Stayed 1 night in Mar 2024
Response from Sabrina on 4 Apr 2024
Thank you for taking the time out of your day to review our property. We are glad you enjoyed your stay with us and ever more excited for your next stay! Have a great day.

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Proximity to the airport makes this basic hotel fine for a short stay. Some furniture was dated and worn. Friendly staff. Restaurant was pricey for quantity.
Stayed 1 night in Apr 2024
Response from Sabrina on 4 Apr 2024
Thank you for taking the time out to review our property. We're happy you enjoyed your stay, we hope to see you again soon.

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, quiet and clean.
Stayed 1 night in Mar 2024
Response from Sabrina on 4 Apr 2024
Thank you for your review. We hope to see you again. Safe travels.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Robert C on 31 Mar 2024
Thank you for your review. Hope to see you again!

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and easy out
Stayed 1 night in Mar 2024
Response from Touyen on 30 Mar 2024
Thank you so much for taking the time to review our property. We are pleased you enjoyed your stay and we look forward to seeing you again. Have a great day!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Touyen on 29 Mar 2024
Thank you so much for taking the time to review our property. We are pleased you enjoyed your stay and we look forward to seeing you again. Have a great day!

10/10 Excellent

Dora L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Touyen on 28 Mar 2024
Thank you so much for taking the time to review our property. We look forward to seeing you again. Have a great day!

8/10 Good

Patrick M.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and better than expected restaurant on site. It's near the airport and that's great. Parking isn't the best, but manageable. People wandering the parking lot was unexpected.
Stayed 2 nights in Mar 2024
Response from Robert C on 25 Mar 2024
Thank you for the feedback. Hope to see you again soon.

10/10 Excellent

Susan

.
Stayed 1 night in Mar 2024
Response from Sabrina on 25 Mar 2024
Thank you for taking the time out of your day to review our property. Please come back again soon. Safe travels.

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from Sabrina on 14 Apr 2024
Thank you for taking the time out to review our property. We are pleased to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Olinda

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2024
Response from Sabrina on 25 Mar 2024
Thank you so much for your time to review our property and we are pleased you enjoyed your stay. We hope to see you again soon.

8/10 Good

Huidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect option for our brief overnight layover at SEA. The hotel is literally across the street from the airport and there is a convenient shuttle bus that runs every 20 minutes for most of the day and night. The room was comfortable and the bed was nice. There was a restaurant that provided room service with good pizza. There was even free coffee in the morning as we waited for the shuttle bus.
Response from Sabrina on 24 Mar 2024
Thank you so much for your taking the time out to review our property and we hope to see you again soon.

10/10 Excellent

Gabriel

Business traveller
The hotel is clean and convenient to get to. The rooms are updated and the furniture is comfortable. I would stay again.
Stayed 1 night in Mar 2024
Response from Sabrina on 18 Mar 2024
Thank you so much for your review on our property. We are pleased to hear that you enjoyed your stay. We hope to have you back again.

8/10 Good

Mervin

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Sea-Tac airports. Lots of shuttles from long term parking as well as shuttle from hotel. Wish there was a swimming pool for the kids
Stayed 1 night in Mar 2024
Response from Sabrina on 18 Mar 2024
Thank you for taking the time out of your day to review our property. We hope to see you again soon.

10/10 Excellent

Cheryl

Liked: Amenities
Good staff
Stayed 1 night in Mar 2024
Response from Sabrina on 17 Mar 2024
Thank you so much for your time and sharing your experience. We hope to see you again. Have a great day.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Easy location and shuttle to airport. Very clean and comfortable.
Stayed 1 night in Mar 2024
Response from Sabrina on 14 Mar 2024
Thank you so much for taking the time to review our property. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again. Have a great day!

10/10 Excellent

LeAnn, cashmere

Travelled with group
Liked: Amenities, property conditions & facilities
Always like dining options and rooms
Stayed 1 night in Feb 2024
Response from Sabrina on 3 Mar 2024
Thank you for taking the time out to review our property, we're so glad to hear you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and drinks were very tasty! Staff very warm and welcoming, will definitely be staying here again!
Stayed 1 night in Feb 2024
Response from Sabrina on 26 Feb 2024
We thank you for taking the time to review our property. We appreciate your feedback and are delighted you enjoyed your stay. We hope to have you again soon.