Exterior

Reviews of Courtyard by Marriott Seattle Downtown Lake Union

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1007 reviews" "
Rating 8 - Good. 296 out of 1007 reviews" "
Rating 6 - Okay. 81 out of 1007 reviews" "
Rating 4 - Poor. 45 out of 1007 reviews" "
Rating 2 - Terrible. 36 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ngan Lam Reba

Travelled with family and small children
Disliked: Staff & service
Location is convenient for us as we are pretty much spending most of our time downtown. Quiet just by the lake. Would have give it a higher rating of they can improve on the cleanliness of their beddings. Found a couple very noticeable stains on a few of their pillow case and there is a faint smell of smoke too. The staff that I met at check-in was very nice but the other staff was not too friendly. Was asking for price of an item from their convenient store and the staff there was busy doing inventory and not very willing to help. Called to asked for 2 extra pillows and right after I hung up, they called back and ask if we wanted pillows or blankets? If you are travelling with young kids, may want to consider a more kids friendly location. Requested if they have bed railings but they replied saying they only have cribs and there are nothing they can arrange for us. Our room is for 2 adults and 2 kids, we added a surcharge for breakfast and parking. Did not notice that the surcharge we paid only includes breakfast for 2 adults, they included a $20 food and beverage credit which we can use towards the kids breakfast but a strawberry cup is already $9...... Overall experience is ok but did not quite meet our expectations.
Stayed 1 night in Mar 2024

10/10 Excellent

Pippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean nicely located hotel. The food was expensive but there is other options near by like Starbucks for a cheaper breakfast. Parking was also expensive but to be expected for the area! Definitely recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy, West Linn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Li-Hui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gated parking, next to Lake Union
Stayed 1 night in Mar 2024

8/10 Good

Gelasia

Stayed 2 nights in Mar 2024

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024

10/10 Excellent

Skyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful for being my first time to Seattle
Stayed 1 night in Mar 2024

10/10 Excellent

Penny, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and great location
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle, Naches

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a beautiful view of Lake Union and the city lights from our room. Staff were friendly and helpful.
Stayed 1 night in Mar 2024

4/10 Poor

Carl

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
They don’t take dogs - they are the only major hotel in central Seattle that does not allow dogs.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Stayed 1 night in Feb 2024

10/10 Excellent

Rowena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn't expecting an upcharge for using the over-sized vehicle garage. Very hard to turn around in.
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

SHEILA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tamara

Travelled with group
Liked: Amenities
The hotel is in a great location, the rooms are spacious, the lobby is aesthetically pleasing, and the area is quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert, Pasco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT Lake Union property.
Stayed 1 night in Jan 2024

8/10 Good

Alaa

Thanks
Stayed 2 nights in Jan 2024

6/10 Okay

Daria

Stayed 1 night in Jan 2024

10/10 Excellent

Jeetesh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome! Friendly service! Prime location!
Stayed 1 night in Jan 2024

10/10 Excellent

Marjaan Zainab

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Yaohua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Rix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only have maid service every other day, didnt know that so had to get more towels. Didnt have a facial bar soap, so had to use body wash.
Stayed 2 nights in Dec 2023

10/10 Excellent

Caro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looked for a few hours over the internet for a place to stay in Seattle. We have been before and I wanted a better experience. This place ticked all the boxes, the staff was wonderful, the room was super nice, updated, view on the lake on the top floor. The parking was also perfect. I had booked a deal with parking and breakfast included. The breakfast wasn’t a buffet but that was even better, you get to pick from the menu and I feel like there is less waste. The food was great! I will definitely book there again. Walking to the museum and Space Needle was so quick too.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth, Courtenay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Check-in, super helpful and friendly staff person.
Stayed 1 night in Dec 2023

8/10 Good

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary
We had a great stay. We did enjoy the place. The staff was incredible. We stayed in rm 746 Only complaints. Bar was closed on a friday eve. Your pillows are awful. We got extra and the extra ones were better. They didn't squash down to nothing. We ran into another couple in the elevator they had the same thought. The phone in the room wasnt working. The wall behind the TV has some kind of reddish liquid that splashed on the wall.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Great view and location. Everything was great. One comment would be the cologne smell throughout the lobby- way too much.
Stayed 1 night in Dec 2023

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel !!!
We had to get a hotel quickly because our tent for camping broke on our trip. The staff was friendly and quickly accommodated us. The rooms were spacious and very comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

FRANK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Nice hotel and location. We will be staying there again.
Stayed 1 night in Dec 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lorna

Very helpful staff and Great Lake view
Stayed 1 night in Dec 2023

10/10 Excellent

Karla

Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle, Ingleside

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking available around the hotel, if you park in the hotel parking it will charge you $50/night… It is easier to get an Uber
Stayed 3 nights in Sep 2023

10/10 Excellent

Jacqueline

Travelled with group
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tyaisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view

10/10 Excellent

Charles

Business traveller, Travelled with partner
Terrific Staff & Clean! Will be back.
Stayed 1 night in Dec 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Roselva

10/10 Excellent

Matthew

Travelled with family
Liked: Amenities
I’ve stayed here about 10 times. Rooms are very comfortable and showers are excellent.
Stayed 1 night in Nov 2023

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a lake view room and everything was very clean. The front desk staff were very helpful and the market was nice to have to grab things from.
Stayed 3 nights in Nov 2023

10/10 Excellent

thomas

Stayed 1 night in Nov 2023

10/10 Excellent

curtis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms where clean, the hotel staff went over and above for the group i was with.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ashlee

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, quiet and safe.
Stayed 1 night in Nov 2023

10/10 Excellent

Diego

Stayed 2 nights in Nov 2023

10/10 Excellent

Rebecca

Liked: Property conditions & facilities
Very convenient location and the staff, especially the dining/bar staff were so attentive, helpful and very courteous and friendly.
Stayed 1 night in Nov 2023