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Reviews of Hotel Charlee Villas by the Beach

2 out of 5
Hotel Charlee Villas by the Beach
1211 Boulevard, Seaside Heights, NJ

Reviews

4.4
Rating 10 - Excellent. 21 out of 279 reviews" "
Rating 8 - Good. 40 out of 279 reviews" "
Rating 6 - Okay. 39 out of 279 reviews" "
Rating 4 - Poor. 52 out of 279 reviews" "
Rating 2 - Terrible. 127 out of 279 reviews" "

4.2/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abanoub

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in May 2024

2/10 Terrible

Markisa

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked for this hotel but was transferred to sea land hotel which was not what I expected I have a family of 7 children so I booked 2 rooms the rooms was not cleaned one room had a odor and the water didn’t get hot warm or anything I was told to let the water run and it will get hot soon there was a heater in the room that didn’t work when ask for a replacement they said they will bring a extra blanket which they did do I would never come back and would not recommend anyone else to either
Stayed 2 nights in Apr 2024

2/10 Terrible

Richard, wilkes barre

Disliked: Cleanliness, staff & service, property conditions & facilities
I was no toilet paper, not hot water etc etc
Stayed 1 night in Dec 2023

4/10 Poor

Cortney

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Got to property had to go to a different property to check in. room and keys didn’t work. No hot water called the cell number given and told to let it run for 5 minutes nobody’s awake yet so the water will take a minute to heat up. No washclothes or towels remote doesn’t work
Stayed 1 night in Dec 2023

4/10 Poor

LORENA

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ok, but the smell was so bad like somebody was smoking for a week in that place
Stayed 1 night in Sep 2023

2/10 Terrible

Maynor

Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Amenities
Honestly…. This is the worst place I have ever stayed in. This was my first time staying over night in Seaside Heights Nj. I had no ideas where to stay, so I googled some rooms for a decent price, this one came up and looking at the pics, it looked totally decent for the price. I paid $500.00 for 2 nights and this place stank,felt dirty, broken blinds, no toilet paper holder, the floor was dirty, the plumbing sucked, the pool was small and dirty looking and it had a garden hose in it the whole time that was turned off. Our mini fridge didn’t work, the tv didn’t even have feet! It was just sitting on the dresser or table resting on the speakers looking like it was going to tip! This place needs to be kept up, and remodeled badly. It was a cool location near the beach and boardwalk, but I will never stay there again, and highly recommend that no one else does either.
Stayed 2 nights in Sep 2023

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible, if you’re looking for a place to stay keep looking. First couldn’t find anyone in office to check us in, waited for 20 minutes until someone was found. When we walked into the room first thing we saw was an old ripped up chair , the tub had a hole on the bottom & I don’t know what kind of bed it was. I told the manager there was no way I was staying there , he did mention ve us to a slightly better room , the first room should honestly be condemned. If I can figure out a way to add pictures I would, I am not exaggerating, place was awful
Stayed 1 night in Sep 2023

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property were filthy and unsafe! As soon as we entered the room we were horrified! The room reeked of cigarettes, there were 3 random dirty beds! Broken AC with a loud old fan! I can never describe accurately how gross it was!!! We immediately left the room and went to the office to cancel and leave! They said they would send someone up to spray! We declined and l cancelled and said i need a full refund! They said the procedure is they cancel but Expedia issues the refund!!! When I called Expedia when I returned home from another hotel they said they called the Charlees Villas in Seaside Heights and they claim they said we just left but never officially canceled! I’m not sure which business is lying, however, I hold Expedia responsible! Their picture of the hotel was of a hotel on the beach with 2 queen beds, a clean room and private balcony! I can assure you that was completely incorrect!!!! First of all when we arrived they had us get back into our car and sent us to another hotel of there’s a few blocks away from the boardwalk in a very unsafe neighborhood! Expedia and the Charlee Villas both refuse to refund me my $658 !!! Please don’t ever book with Expedia or Charlee Villas in Seaside Heights NJ!!!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Richie

Stayed 2 nights in Aug 2023

10/10 Excellent

Manuel

Stayed 1 night in Aug 2023

4/10 Poor

Joann

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room had a very bad smell. Get rid of rugs and put new ones. Pool has dirty ring around it. The out side floors and steps need sweeping and hosed down.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alex

Liked: Staff & service
Stayed 2 nights in Aug 2023

2/10 Terrible

ADRIAN

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst experience I ever had. The place is a dump. The staff is not friendly they are very rude, the room smelled like pee and was dirty. Horrible! Never again!!!!
Stayed 1 night in Aug 2023

8/10 Good

Paul

Travelled with family
Liked: Staff & service, amenities
Check-in was easy. Very close to board walk. Room was decent and worked for our family
Stayed 1 night in Aug 2023

6/10 Okay

Pietro

Stayed 3 nights in Aug 2023

6/10 Okay

Sara

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check in was at 3 however at 3 there was 5 families outside waiting to check in with no one in the office and no one answering any of the three numbers listed to call. Didn’t get to check in till closer to 4. Outside of property is very dirty as well as the pool. The room it’s self was not terrible however the floors were disgusting and turned all my socks black. There are also no pillows or blankets provided to use the pull out couch which was actually surprisingly clean. Only provided 3 towels for a group of 4 And was unable to get more. Big parking issue as people who were not supposed to park in the hotel lot did any way and our spot got stolen with nowhere else to go. Once again tried calling all the provided numbers to find out what todo and no one answered. We ended up getting a $45 parking ticket on the street. Doors are old and don’t lock properly. On the bright side, the water pressure is fantastic and the water gets very warm.
Stayed 2 nights in Aug 2023

4/10 Poor

Jessica

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Joe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so gross I bought an air mattress to sleep on and then threw it away. Do not stay.
Stayed 1 night in Aug 2023

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start off by saying I wish I could give zero stars because this place doesn’t deserve the one star that I gave them. This was literally the worst hotel I’ve ever had to stay in. The pictures online look nothing like the actual room. We arrived and we’re immediately met by hundreds of flies. Tried to kill as many as I could and called the office and told them about it and they said they would bring spray and traps. That never happened. My son and I were sweating and needed a shower but refused to stand in the filthy shower that had a brown stained bath mat and physical dirt in the shower. There was physical dirt on the walls, our shoes stuck to the floor, the main bed had a duvet cover with no blanket so it was like sleeping with 2 sheets. My son had to sleep on the pull out couch that had numerous stains on it (god only knows what the stains were). He also had only a sheet to sleep with. We called the office again about this and never received a blanket. We booked the room for 2 nights and tried to cancel our reservation for the second night and we were told that we had to go through Expedia and we did. After working with the agent at Expedia and the clerk in the office they said that they would refund my money then rudely threw me out of the office. Still waiting to see if my money will be refunded but I’m not hopeful. Avoid this hotel at all costs!
Stayed 2 nights in Jul 2023

2/10 Terrible

Barbara

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty the beds were uncomfortable 2 towels for a room that had 7 people was told we could check in at 2 wasn’t ready until after 3 awful would never recommend this place
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ARRIVED ON TIME FOR CHECK IN AND HAD TO WAIT EXTRA 30 MINUTES FOR ROOM TO BE CLEANED-RECEIVE KEYS..
Stayed 2 nights in Jul 2023

6/10 Okay

ERIN

Liked: Cleanliness, property conditions & facilities, room comfort
Dumpster flies
Do not book the queen suite with balcony it overlooks the dumpster and balcony covered in flies. This was After we had to drive to 2nd location to check in. After we complained the manager did finally move us to another motel the sand and surf that was very clean with an outdoor ocean view
Stayed 2 nights in Jul 2023

8/10 Good

Melissa

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Shanta Jaipaul

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was old and smells bad. However it’s conveniently close to the beach, water park, and boardwalk. Lots of restaurants. There is no breakfast and Expedia said there was. There is parking so that’s good. The pool looked gross lots of black debris on the bottom. You get what you pay for. I got some fabreeze. The bathtub was indeed creaking. Thought I was going to fall through.Lol my kids did not want to use the bathroom. They need some upgrades but definitely better cleaning .
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hit & a miss
I like to give every situation the benefit of the doubt, but I was very disatisfied with this "hotel". Its more of a motel. If your just looking for a place to put your head down at night & plan to spend most of your time out, then this place may be ideal. However, I wouldn't recommend this motel for families or for a long stay. The room I was given was at 1211 Blvd. I cant speak about the other buildings that belong to Hotel Charlee but it had absolutely no inviting quality to it. I just felt that the room could've been cleaner & equipped with more amenities without having to ask for them. I hope this review helps.
Stayed 1 night in Jul 2023

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old building with terrible maintenance. Half of the electrical outlets in our room didn't work. There was no microwave in our room despite being advertised. No daily house keeping or even fresh towels. We had to go to the office to ask about these basic items.
Stayed 6 nights in Jul 2023

2/10 Terrible

Clayton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

4/10 Poor

Beverly

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Don’t stay there
First the pool had no steps and we are old. Nobody on site to see what goes on at night. Parking was very tight. Beds were fine. The place was a dump
Stayed 7 nights in Jul 2023

6/10 Okay

juan

Travelled with partner
There was no hot water at all..
Stayed 1 night in Jul 2023

8/10 Good

Jeremy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Great for the price
Stayed 3 nights in Jul 2023

6/10 Okay

BENJAMIN

Disliked: Cleanliness, property conditions & facilities
Walking distance to boardwalk
Stayed 1 night in Jul 2023

6/10 Okay

Julio

Liked: Staff & service
Disliked: Property conditions & facilities
the pool was a bit dirty.
Stayed 2 nights in Jul 2023

4/10 Poor

Beverly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location, Location, Location! Only 1 1/2 blocks to the beach! This is a great hotel for that alone, but that’s where it ends. The outside looks nice enough, but the carpet was dirty, the bathroom was filthy (minus the toilet, which was clean), the sink was disgusting and hadn’t been cleaned at all, the bottom of the bathtub had been painted, and the “bedspreads” are more like a very thin coverlet which looked like it hadn’t been cleaned in a long time. Mine had stains all over it. We were freezing, so we had to fold the coverlets in half and put our clothes on top of them for warmth. The beds were decent, but sketchy, and we had to first inspect them for bedbugs. One mattress cover had brown stains on it. Be aware that the property manager is not onsite, but rather two blocks away and that there isn’t any daily maid service (though a few clean towels showed up one day.) There we’re no washcloths or hand towels either. When we got there the carpet on one side of the room was sopping wet. I reported it and he said someone would be over to wet vac it up, but no one ever came. We had a balcony room, which was perfect for viewing the 4th of July fireworks. The property manager at the other property where you check in was very nice and helpful. I would stay there again for the convenience, but I would bring my own cleaning supplies and scrub the bathroom first, as well as wash clothes and hand towels. Also be advised there are three levels with no elevator.
Stayed 4 nights in Jul 2023

4/10 Poor

alcides

Travelled with partner
Disliked: Staff & service
They don’t have bathroom towels. , … principal thing on a hotel…..
Stayed 1 night in Jul 2023

4/10 Poor

Jessica

Stayed 1 night in Jun 2023

6/10 Okay

Stormy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Wasn’t very clean
Stayed 2 nights in Jun 2023

6/10 Okay

SUSAN

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Thomas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like it was dirty
Stayed 2 nights in May 2023

2/10 Terrible

Sarafina

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Joseph

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It was in a very seedy area and I did not stay there. I will be asking for a full refund.
Stayed 1 night in May 2023

6/10 Okay

Aidan

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Gabrielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Sussely

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room was ok specially the view The balcony room can be an Luxury room if they work on the carpet , windows pool and stairs , the whole building need some remodeling , also you never find assistance if you need to talk to someone about something wrong in the room if is night time, the short staff is a problem because you have to check in and check out at different hotel is very inconvenience when you have kids , the person at the front desk was very nice and polite.
Stayed 2 nights in May 2023

10/10 Excellent

Ana

Stayed 2 nights in May 2023

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
No towels or wash clothes, no extra bedding for the sofa bed, have to check in at a different property. Nobody there so had to call and wait for them to come give keys. Very outdated and used. Bed smelled of urine. No refundable.
Stayed 1 night in May 2023

2/10 Terrible

Naomi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

2/10 Terrible

Xin

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Lenny

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was verbally abused, misled, robbed BY STAFF
I was refused after being told I should come there and he would have my room for me but I was told to call hotels.com cancel my reservation and pay cash. I told him my date was in my itinerary he lied and told me it was booked for a different date. Than my fiancé was exhausted after a tedious day on the job (EMS & Charter Boat Captain) the man on the phone told him to “F*ck off” He lied to us and told us to come and than as we arrived still on the phone told us not to come and there were no rooms. He was violent and aggressive. If you want to not be verbally abused and criminally robbed don’t go here.
Stayed 1 night in Mar 2023

6/10 Okay

Robert, Fords

Travelled with family
Liked: Property conditions & facilities
The room we were originally given had 2 portable heaters that maxed out at 55 degrees. We were then given a different room that had heat
Stayed 1 night in Feb 2023