Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, laptop workspace, blackout curtains

Reviews of Baymont by Wyndham Dunmore

2.5 out of 5
Baymont by Wyndham Dunmore
1226 Oneill Hwy, Scranton, PA

Reviews

8.0

Very good

Rating 10 - Excellent. 346 out of 910 reviews" "
Rating 8 - Good. 333 out of 910 reviews" "
Rating 6 - Okay. 149 out of 910 reviews" "
Rating 4 - Poor. 48 out of 910 reviews" "
Rating 2 - Terrible. 34 out of 910 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Richard,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was great and location was great
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello arthur,We are happy to hear that you found our staff, room, and location to be great during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another fantastic experience at our hotel.

8/10 Good

Robyn

The tulips in full bloom around the parking lot!!
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Robyn,We are delighted you enjoyed the vibrant tulips in bloom during your stay! Our team strives to create a pleasant environment for our guests to enjoy. Should you have any other feedback or require assistance in the future, please feel free to reach out.

8/10 Good

Chad, Venetia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, extremely adequate for a one night stay. Clean room, nice staff and good breakfast. Great stay for folks on the go!
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Chad,Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed our convenient location, clean room, friendly staff, and breakfast offerings. It was our pleasure to accommodate you during your brief stay. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Bruce, Altamont

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast easy check-in Friendly staff Clean breakfast area
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Bruce,We appreciate your positive feedback on our efficient check-in process, friendly team, and well-maintained breakfast area. Your satisfaction is what we strive for, and we hope to welcome you back in the future.

8/10 Good

Christian

Stayed 1 night in Apr 2024
Response from Manager on 10 May 2024
Hello Christian, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Terrible

eric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never staying again
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello eric, We're sorry to hear you won't be returning and regret any inconvenience you experienced. If you would like to discuss your stay further, please reach out to our management team for assistance. Thank you for sharing your feedback.

10/10 Excellent

James

Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello James,We are stoked to hear that you enjoyed your stay with us! We look forward to welcoming you back soon.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked how clean it is
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Stephanie,We appreciate your positive feedback about the cleanliness of our hotel. Our team works diligently to ensure all our guests have a comfortable stay. Should you have any further comments or suggestions, please feel free to reach out to our management team.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was very easy, plenty of parking, right next to a grocery store.
Stayed 4 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Elizabeth,We are pleased to hear that you found our check-in process smooth and convenient. Having ample parking available near the hotel and being close to a grocery store are indeed convenient amenities that we offer to our guests. Should you have any further feedback or require assistance, feel free to reach out to our management team directly.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Manager on 7 Apr 2024
Hello Matthew,We're thrilled you enjoyed your stay with us! If there's anything we can do to make it a 5-star experience next time, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Rich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Mar 2024
Response from Manager on 29 Mar 2024
Hello Rich,We appreciate you taking the time to share your feedback with us. Your comments are crucial in helping us improve our services for future guests. Please don't hesitate to reach out to our management team to discuss your experience further.

6/10 Okay

Balwant

Washroom sink was clogged and elevator looked was cleaned a month ago .
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Balwant, We apologize for any inconvenience caused during your stay. We appreciate your feedback and will address these concerns to improve our services. If you have any further comments or questions, please feel free to contact our management team.

8/10 Good

Andrea

Travelled with family and small children
Liked: Staff & service, amenities
For the price it was as expected. The front night staff was amazing
Stayed 1 night in Mar 2024
Response from Manager on 20 Mar 2024
Hello Andrea,We are pleased to hear that you found our front night staff to be amazing during your stay. Our team strives to provide exceptional service to all our guests. Should you have any further feedback or queries, please feel free to reach out to us.

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very kind and accommodating
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Erika,We are pleased to hear that you found our staff kind and accommodating during your stay. Your positive feedback is greatly appreciated as we strive to provide exceptional service to all our guests. We hope to welcome you back in the future for another great experience.

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was awesome!
Stayed 1 night in Feb 2024
Response from Manager on 6 Mar 2024
Hello Jeffery,We're thrilled to hear you enjoyed the comfort of our beds during your stay! Your satisfaction is our top priority, and we hope to welcome you back for another great night's sleep.

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A basic clean hotel with a great location to montage mountain
Stayed 3 nights in Feb 2024
Response from Manager on 6 Mar 2024
Hello Lisa,We're delighted to hear that you found our hotel clean and well-located near Montage Mountain. Your feedback is much appreciated, thank you for sharing your experience with us!

8/10 Good

Sefer

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Sefer, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always someone at the front desk for assistance
Stayed 6 nights in Feb 2024

10/10 Excellent

James

Stayed 4 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello James,We're glad to hear you had a wonderful experience at our hotel! If you have any more feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 Good

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Just an overnight with a friend for my granddaughter's surgery. Very clean, best hotel bed i ever slepped on. Breakfast lacked quite a bit, but definitely would go back.
Stayed 1 night in Jan 2024
Response from Manager on 8 Feb 2024
Hello Darlene,Thank you for choosing our hotel for your stay during your granddaughter's surgery. We're stoked to hear that you found our hotel to be clean and enjoyed our comfortable beds. We appreciate your feedback regarding the breakfast and will share it with our team for future improvements. We look forward to welcoming you back in the future.

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location and great for the price
Stayed 1 night in Jan 2024
Response from Manager on 3 Feb 2024
Hello Christopher,Thank you for your positive feedback! We are delighted to hear that you enjoyed our hotel's convenient location and found it to be a great value. We strive to provide a memorable experience for all our guests and hope to have the opportunity to welcome you back in the future.

6/10 Okay

Gil

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything was ok but inside de room was not clean properly, the bathtub was dirty, main mirror was unclean, I hate to give bad rates but unfortunately that was my experience.
Stayed 1 night in Jan 2024
Response from Manager on 2 Feb 2024
Hello Gil,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the cleanliness of your room. We appreciate your input, as it helps us improve our services. We encourage you to contact us directly so that we can further address your concerns.

8/10 Good

Scott

Stayed 1 night in Jan 2024
Response from Manager on 2 Feb 2024
Hello Scott,Thank you for choosing our hotel for your recent stay. We truly appreciate your rating and are glad to hear that you had a positive experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

2/10 Terrible

Courtney

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not ever stay here
The room was disgusting there was someone’s left over hair from shaving in the shower/tub stuff all over the carpet and the beds had stains on the sheets. The staff was terrible was calling up to our room waking us up all night long and calling our phone. The stay was less than peaceful after driving all day and night
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Hello Courtney, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We take cleanliness and customer service seriously and appreciate you bringing this to our attention. Your feedback will be shared with our team for further improvement. We apologize for any disturbance caused by our staff. We value your feedback and will use it to enhance the experience for our future guests.

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very durty bathroom. Breadast was horrible
Stayed 1 night in Jan 2024
Response from Manager on 27 Jan 2024
Hello Lisa,Thank you for sharing your feedback. We apologize for any inconvenience caused during your stay. We will look into the concerns raised and take appropriate measures to address them. We value your input and will continue to strive for improvement in all areas.

8/10 Good

James

Travelled with partner
Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Manager on 23 Jan 2024
Hello James, We appreciate you choosing our hotel for your stay! We hope you enjoyed your time with us and had a comfortable experience. If you have any specific feedback or concerns, please don't hesitate to reach out to us directly. We value your input and would love to ensure your satisfaction.

6/10 Okay

Karyn

Travelled with partner
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Karyn, We're sorry to hear that your experience with us was not exceptional. We would greatly appreciate any feedback you could provide so that we may address any concerns and improve our services. Please feel free to reach out to our hotel directly. We value your opinion and hope to have the opportunity to make it right for you in the future.

8/10 Good

Jonathon

Liked: Property conditions & facilities
The room for the cost was nice bed was comfortable bathroom was clean breakfast was below average no muffins or toast just pre made breakfast sandwiches and waffles
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Jonathon, Thank you for sharing your feedback. We apologize that the breakfast options did not meet your expectations. We will review your comments with our team to improve our offerings. We appreciate your compliments about the room and cleanliness of the bathroom. We hope you had a comfortable stay overall and appreciate your patronage.

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Manager on 20 Jan 2024
Hello Linda,Thank you for choosing to stay at our hotel. We appreciate your positive rating and we're thrilled to hear that you had a great experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

Rochel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Staff is super friendly. Would be great if there was heat in restroom. Not a lot of lights and charging ports that work. Beds a amazingly comfortable.
Stayed 4 nights in Jan 2024
Response from Manager on 20 Jan 2024
Hello Rochel,Thank you for your feedback! We greatly appreciate your kind words about our friendly staff. We apologize for any inconvenience caused by the lack of heat in the restroom and the limited lighting and charging options. We will definitely take your comments into consideration for future improvements. We are pleased to hear that you found the beds to be amazingly comfortable. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s small and close to all amenities.
Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Hello Jean,Thank you for your feedback regarding our hotel's convenient location near amenities. We strive to provide a convenient and accessible experience for our guests. If you have any further comments or suggestions, please feel free to share them with us.

4/10 Poor

Michael

Disliked: Property conditions & facilities
Not quite up to standard. A little tired.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Michael, Thank you for sharing your feedback with us. We appreciate your perspective and apologize if any aspect of your stay did not meet your expectations. Our team continuously works on improving our facilities and services and we hope you will consider giving us another opportunity in the future to provide you with a more enjoyable experience.

8/10 Good

JignEsh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 9 Jan 2024
Hello JignEsh,Thank you for choosing our hotel for your stay. We appreciate your rating and hope you had a pleasant experience. If there is anything we can do to improve, please feel free to reach out to us directly. We value your feedback and would love the opportunity to address any concerns you may have had. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only complaint I have is that the water pressure in the shower was not great. But otherwise an excellent hotel for our stay.
Stayed 3 nights in Dec 2023
Response from Manager on 10 Jan 2024
Hello Ryan,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you had an excellent experience overall. We apologize for any inconvenience caused by the water pressure in the shower. We value your input and will address this with our team to ensure a better experience for future guests.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 6 Jan 2024
Hello Diane,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad to hear that you had a satisfactory experience with us. If there is anything we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back soon.

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Manager on 2 Jan 2024
Hello David, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

KAREN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello KAREN,We appreciate you taking the time to rate our hotel! We're thrilled to hear that you had a wonderful stay with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope to welcome you back soon!

10/10 Excellent

Rochel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Rochel,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on 28 Dec 2023
Hello Ryan,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! It's always rewarding to receive positive feedback from our guests. We truly hope to welcome you back in the future for another outstanding stay.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on 17 Dec 2023
Hello Margaret,Thank you for your positive rating! We are thrilled to hear that you had an excellent experience during your stay at our hotel. We strive to provide exceptional service and a comfortable environment for all our guests. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.

10/10 Excellent

Areonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on 12 Dec 2023
Hello Areonn,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

4/10 Poor

Manuel

Stayed 3 nights in Nov 2023
Response from Manager on 7 Dec 2023
Hello Manuel, We're sorry to hear that your recent stay with us did not meet your expectations. We value our guests' feedback and would appreciate the opportunity to address any concerns you may have had during your stay. Please reach out to us directly so that we can ensure a better experience in the future.

10/10 Excellent

Jensen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on 30 Nov 2023
Hello Jensen,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back in the future for another memorable stay.

6/10 Okay

Debra

Liked: Staff & service, property conditions & facilities
Nice hotel, rooms are clean besides needing to dusted. Lamps, head board, tables all were covered in a layer of dust.
Stayed 2 nights in Nov 2023
Response from Manager on 29 Nov 2023
Hello Debra,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the cleanliness of the rooms, and we apologize for any inconvenience caused. We will address this issue with our housekeeping team to ensure it doesn't happen again in the future.

6/10 Okay

JoAnn

Travelled with family
Property is very dated; my room had peeling paper in the bath. Bed was comfortable. Breakfast was waffles(if you're into them); microwave yourself breakfast sandwich and yogurt. Underwhelming .Will not be staying again.
Stayed 1 night in Nov 2023
Response from Manager on 23 Nov 2023
Hello JoAnn,Thank you for sharing your feedback with us. We appreciate your compliment regarding the comfortable bed. We apologize for any inconvenience caused by the dated aspects of our property. We strive to provide a variety of breakfast options and regret that we did not meet your expectations. We hope that you give us a chance again and stay with us to impress you this time.

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Room was filthy. Stains on walls, on bedding. Floor and mirror were dirty. Used earplugs on headboard. Yuck!!
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Michael, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. It's important to us that our guests feel comfortable and have a clean room. We appreciate you bringing these concerns to our attention. Please reach out to our management team directly so we can address your specific concerns.

2/10 Terrible

Michelle

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely filthy!
If we had not just pushed on a 27 hour road trip, and weren’t utterly exhausted we NEVER would have stayed at this hotel. The pictures are worth 1000 words. Pee stained sheets, no water pressure, blood/poop/boogers on the wall, just filthy. I can’t speak to the breakfast because with how nasty the rooms were we wouldn’t eat at this hotel. This is my first east coast welcome and I am so disgusted. We slept 5 hours for safe travels and left.
Pee stained aheets
Poop/blood/boogers on bathroom wall
Filth
Hallway
Stayed 1 night in Nov 2023
Response from Manager on 19 Nov 2023
Hello Michelle,Thank you for sharing your feedback from your recent stay at our hotel. We apologize for any inconveniences you experienced during your visit. We strive to provide a comfortable and clean environment for our guests, and we regret that this was not your experience. We appreciate your comments and will address your concerns internally for improvement. We hope to have the opportunity to better serve you in the future.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hello Lisa,Thank you for sharing your rating with us and though its not a perfect one, we still do appreciate it. Should you have any further questions or require clarification, please do not hesitate to reach out to our customer support team and we'd be here to help.

8/10 Good

Tracy

Stayed 1 night in Oct 2023
Response from Manager on 5 Nov 2023
Hello Tracy,Thank you for sharing your feedback with us. We appreciate your rating and comments. We strive to provide the best experience for our guests and regret to hear that your stay fell short of expectations. We encourage you to reach out to our management team directly to further discuss your experience.