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Reviews of Quality Inn Midtown

2.5 out of 5
Quality Inn Midtown
7100 Abercorn St, Savannah, GA

Reviews

6.8
Rating 10 - Excellent. 240 out of 1007 reviews" "
Rating 8 - Good. 297 out of 1007 reviews" "
Rating 6 - Okay. 194 out of 1007 reviews" "
Rating 4 - Poor. 122 out of 1007 reviews" "
Rating 2 - Terrible. 154 out of 1007 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Manager on 24 May 2024
Hello Marvin,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

6/10 Okay

Gordon

Travelled with family
Needs updating
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Gordon, We appreciate your feedback and value your input on our hotel. Rest assured, we constantly strive to enhance our facilities to provide a better experience for our guests. Your comments will be shared with our team for consideration in future improvements.

10/10 Excellent

Brian

Stayed 1 night in May 2024
Response from Manager on 23 May 2024
Hello Brian,We are delighted to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back soon for another excellent experience.

6/10 Okay

Frank

Travelled with family, Travelled with partner
Liked: Staff & service
It was okay, not the cleanest.
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Frank, We appreciate your feedback and will share your comments with our team for further review. Cleanliness is a top priority for us, and we continuously strive to improve our standards. Thank you for bringing this to our attention.

6/10 Okay

Julia

Liked: Staff & service
I was looking for an inexpensive place to stay in Savannah for a solo trip and in all honesty, I probably would not recommend this place to someone unless they wanted to save some money. The room looked clean but it reeked of cigarettes, and the air that came from the air conditioning had the same smell. The faucet was leaky and the shower had a slightly moldy smell, though, again, everything looked clean enough. I wish outdoor stairwells were slightly more lit at night. For the most part, there were families staying there who seemed nice, but one night I was kept up by a couple arguing outside of my room. In general, it was noisy and kind of run down. I think with some better property management this place would be a good pick but sadly I was disappointed by my stay.
Stayed 3 nights in May 2024
Response from Manager on 22 May 2024
Hello Julia, We appreciate your feedback and regret to hear about the challenges you faced during your stay. Your concerns will be shared with the appropriate teams for their awareness. Our aim is to provide a comfortable experience for all guests, and we apologize for any inconvenience caused. We hope improvements can be made to enhance future stays for our guests.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 21 May 2024
Hello James,We can't thank you enough for giving us an awesome rating and it is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Affordable, convenient to different areas, great shopping and pets friendly.
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Deborah,We're delighted to hear you found our hotel convenient and pet-friendly. It's fantastic that our location suited your needs for shopping and accessibility to various areas. Your feedback is truly appreciated, and we look forward to welcoming you and your furry friend back in the future.

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were clean, easy
Stayed 4 nights in May 2024
Response from Manager on 19 May 2024
Hello Joan,to navigate, and the staff was friendly. However, there was a slight delay in receiving room service one evening. We apologize for any inconvenience this may have caused and appreciate your feedback to improve our services.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the breakfast was decent for the price.
Stayed 3 nights in May 2024
Response from Manager on 17 May 2024
Hello Gina,We appreciate your kind words about our friendly staff and breakfast offerings. Your satisfaction is important to us, and we hope you had an enjoyable stay overall. Feel free to reach out to our management team directly with any other feedback or concerns you may have.

4/10 Poor

Amone

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was full of mold and humidity. Terrible and unsafe
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Amone, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we have informed our maintenance team to address the issues you mentioned. Our guests' comfort and safety are our top priorities, and we strive to provide a pleasant stay for all.

10/10 Excellent

Marvin

Business traveller
Liked: Cleanliness, amenities
👍
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Marvin,We appreciate your feedback and regret to hear that your stay did not meet your expectations. Please feel free to reach out to our management team directly to further discuss your concerns. Thank you for bringing this to our attention.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Manager on 14 May 2024
Hello Sherry,We are thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience!

4/10 Poor

Ebony

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
LISTEN! This motel hasn't been updated since the 80's or before. Everything was old. Dirty, torn, stained, burns, rust, blood specked. I only spent one night, I brought my own covers for the bed, even the chairs needed covering. The phone was rusted over!! THE PHONE! The one plus was the free breakfast, I didn't eat, but I did have coffee.
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Ebony, We appreciate your feedback and regret to learn of your experience. Our team strives to meet guest expectations and ensure comfort. We recommend reaching out to our management team for further assistance with your concerns. Your input is valued as we continue to enhance our services for all guests' satisfaction.

2/10 Terrible

Xiaojia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bugs. Believe the reviews, watch out it’s real. It’s hiding behind my pillow, probably wants to jump on me after sleep. I killed it, don’t know if there’s more that night.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Xiaojia,We apologize for any inconvenience you may have experienced during your stay. We take all feedback seriously and have shared your comments with the appropriate team to ensure our high standards are maintained. Thank you for bringing this to our attention.

2/10 Terrible

Michael

Disliked: Cleanliness
Stayed 3 nights in May 2024
Response from Manager on 8 May 2024
Hello Michael, We apologize for any inconvenience during your stay. Please feel free to contact us directly to discuss your experience further. Your feedback is important to us.

6/10 Okay

Amy

Stayed 1 night in May 2024

2/10 Terrible

Roger

Liked: Staff & service
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Roger,We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly to share any details of your stay so we can address them promptly.

2/10 Terrible

Tal

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Tal,We are sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us directly with any feedback you would like to share so we can address any concerns and improve our services.

8/10 Good

Santhosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than many similar hotels I stayed earlier
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Santhosh,We appreciate you taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay and found our hotel to be better than others you have experienced. Your kind words motivate us to continue providing excellent service to all our guests.

8/10 Good

AE

Business traveller
Liked: Cleanliness, staff & service
Staff immediately and completely addressed minor issue to complete satisfaction. .
Stayed 1 night in Apr 2024
Response from Manager on 2 May 2024
Hello AE,We appreciate your feedback and are glad to hear the issue was resolved to your satisfaction. Thank you for bringing this to our attention, and we hope to welcome you back in the future.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice motel.
Stayed 4 nights in Apr 2024
Response from Manager on 30 Apr 2024
Hello michael,We are pleased to hear that you found our motel to be very nice. Thank you for taking the time to share your feedback with us. Your satisfaction is our top priority, and we hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Melissa

Travelled with family
Liked: Staff & service
It was a good place to stay, it had all the basic needs. We didn't like that much the breakfast options but, it had the basics. The beds were comfortable except for the pillows. I think for the price is a good stay as is 7 min from downtown. The parking is right in front of your room, which we really liked that part, the staff was kind and helpful.
Stayed 2 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Melissa,Thank you for sharing your feedback with us. We're pleased to hear you found our hotel convenient for your needs, enjoyed the comfortable beds, and appreciated the close proximity to downtown. We will take note of your comments regarding the breakfast options and pillows for future improvements. It's great to know you enjoyed our front-of-room parking and experienced kind and helpful service from our staff.

4/10 Poor

Chris

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The grounds and pool were very nice. The rooms and building maintenance were terrible. The first room I was given had not had the sheets changed or been cleaned. The next room was in dire need of paint and maintenance. The toilet seat was glued together and stained. The outside of the buildings were dirty, chipped and not attractive. Ply stayed one night and left.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Chris,We are glad you enjoyed our grounds and pool. Your feedback regarding the room maintenance is valuable and will be shared with our team for improvement. We apologize for any inconvenience caused during your stay and strive to deliver better experiences for all our guests. Thank you for sharing your insights with us.

2/10 Terrible

Benedict, Oakville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is completely run down. There is dog pooh on the floor in my room. The sink goes not drain. I want a full refund.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Benedict, We value your feedback and apologize for the inconvenience. We suggest reaching out to our management team directly to address this matter further. Thank you for bringing this to our attention.

2/10 Terrible

Tanya, Stone Mou

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
Property very outdated. The lobby had not been swepted trash on floor. People hanging around the outside of the property not the type of people you would like to greet you at a hotel. The room was not clean at all, bed spread smelled like urine, head boards were filthy something running down on them, room was very dusty especially ac filter, turned on ac dust balls blew out, carpet appeared not vacuumed, microwave filthy, didn't even open the refrigerator afraid of what I may find, bathroom tub, shower, and toilet filthy hair everywhere. I had to buy supplies to clean it myself in order to use the facility. Luckly I was only there for a few hours because we were only in town for a sleep study for my son which we stayed at the doctor's office all night. I could not have stayed in the room all night with my son's allergies and Asthma. I would not recommend this property to anyone unless it is TOTALLY REMODELED AND THE HOUSEKEEPING DEPARTMENT AND MANAGEMENT STAFF IS REVAMPED.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Tanya, We apologize for your disappointment and the inconvenience you experienced during your stay. We take all feedback seriously and strive to improve our services. We encourage guests to reach out to our management team directly to address any concerns to ensure a more comfortable experience in the future.

2/10 Terrible

Alaisha

Stayed 1 night in Apr 2024
Response from Manager on 13 May 2024
Hello Alaisha, We're sorry to hear that you didn't fully enjoy your stay with us. Please feel free to contact us directly to discuss any concerns you may have had during your time at the hotel. We value your feedback and would like to make things right for you.

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Need new beds cleaning 😞 better wifi more clean people serving food your breakfast
Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Angela, We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Your comments have been noted, and we will share them with our team to ensure improvement. Please feel free to reach out to our management team directly to address any further concerns.

10/10 Excellent

Pat

Stayed 1 night in Apr 2024
Response from Manager on 8 May 2024
Hello Pat,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are glad you had a great time with us, and we look forward to serving you again.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Just a wonderful hotel and so convenient to everything
Stayed 2 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Melanie,We are pleased to hear that you found our hotel wonderful and conveniently located. We strive to offer our guests a great experience. Your feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable stay.

6/10 Okay

Keith

Travelled with family
Liked: Staff & service
Disliked: Amenities
as my kids would say ... it was mids bruh. not terrible. not great. Pool was closed and property is under renovations. Was told as i was checking in that the workers are staying at the property and party loudly by the pool every night, so we were put on the parking lot side.
Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Keith, We appreciate your feedback and regret any inconvenience caused. We strive to improve our services and facilities continuously. Feel free to contact our management directly to discuss your concerns further. Thank you for choosing to stay with us.

2/10 Terrible

Kathleen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very loud very dirty and smells very strong cigarettes smoke in a non smoking room..
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr 2024
Hello Kathleen, We regret to hear about your experience and apologize for any inconvenience caused. We strive to maintain a clean and peaceful environment for all our guests. Your feedback will be shared with our team for further review and improvement.

4/10 Poor

Bradford

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Bedding was stained, weird odor in room, can't adjust direction of air-conditioning it blows straight onto the bed into face. Price was good.
Stayed 2 nights in Apr 2024
Response from Manager on 13 Apr 2024
Hello Bradford,We appreciate your feedback on our breakfast and pricing. We thank you for bringing the room conditions to our attention and suggest reaching out to our management team with any further concerns or questions.

8/10 Good

Maryjane

Business traveller
Liked: Cleanliness, staff & service
I always stay here when im in savannah for business trip.convenient to my event place. The hotel is good but not super great. The staff is friendly. My room 113 is clean.when i arrived i check d if there is roaches or bed bugs i did not find any. Bed is medium firm. Pillow is ok.
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Maryjane, We are glad to hear you found our hotel convenient for your business trips. It's great to know you appreciated our friendly staff, clean rooms, and comfortable bedding. We aim to provide a satisfactory experience for all our guests and are pleased you enjoyed your stay.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and breakfast was actually a hot breakfast: eggs, bacon, waffle.
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Cynthia,We are pleased to hear you enjoyed our breakfast offerings during your stay. Our team works hard to provide a variety of options to ensure a satisfying meal for all our guests. Your positive feedback is greatly appreciated and we hope to welcome you back soon for another pleasant experience.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Yvonne,We are delighted to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. Safe travels!

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was cool
Stayed 1 night in Mar 2024
Response from Manager on 7 Apr 2024
Hello Lyn,Thank you for taking the time to share your feedback with us. We're glad to hear you had a good experience during your stay. Your satisfaction is important to us, and we hope to welcome you back in the future.

6/10 Okay

Valarine

Travelled with family
Liked: Property conditions & facilities
It was nice
Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Hello Valarine, We are delighted to hear you had a pleasant stay with us. Should you have any further feedback or concerns, please do not hesitate to contact our management team directly. Thank you for choosing our hotel, we hope to welcome you back soon.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello Timothy,We are delighted to hear that you had a wonderful experience with us! Our team looks forward to welcoming you back soon for another exceptional stay.

10/10 Excellent

Elish

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello Elish,We are delighted to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay!

6/10 Okay

Noah, New York

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
The dust was a lot
Stayed 5 nights in Mar 2024
Response from Manager on 31 Mar 2024
Hello Noah,We appreciate your feedback and will address your concerns with our housekeeping team moving forward. Thank you for bringing this to our attention.

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities
Badly run place, dirty, unfriendly staff, very limited transportation, way overpriced dump and so on…..
Stayed 4 nights in Mar 2024
Response from Manager on 31 Mar 2024
Hello Anne,We're disappointed to hear about your experience and apologize for any inconvenience caused. Your feedback will be shared with our team for improvement. If you have any further concerns, please reach out to our management team directly for assistance.

8/10 Good

Clarence

Liked: Cleanliness
Room 324 toilet was recently replaced it is very lo w and it didnt fit the drain ,so they cut a hole in the wall and pushed the tank into the hole. The room was clean ,breakfast area was good with plenty to eat.
Stayed 2 nights in Mar 2024
Response from Manager on 31 Mar 2024
Hello Clarence,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our clean rooms and breakfast offerings. For any further concerns about your room, please reach out to our management team directly for assistance.

4/10 Poor

Stephen

Stayed 2 nights in Mar 2024
Response from Manager on 19 Apr 2024
Hello Stephen, We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific feedback so we can address your concerns and improve our services for future guests.

8/10 Good

Neil

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Hello Neil,We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns. We hope to welcome you back soon for an even better experience!

4/10 Poor

Curtis

Stayed 6 nights in Jan 2024
Response from Manager on 18 Apr 2024
Hello Curtis, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to provide further details so we can address any concerns you may have.

6/10 Okay

debora

Disliked: Staff & service, amenities, property conditions & facilities
The staff was unfriendly! It had holes in the wall too expensive
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello debora, We regret to hear about your disappointment. Please feel free to reach out to our management team to discuss your concerns in more detail. Thank you for sharing your feedback with us.

4/10 Poor

Timothy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not impressed smelled like a old Hotel
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Timothy, We value your feedback and apologize for any inconvenience you experienced. We strive to maintain our property to high standards and regret that we fell short of meeting your expectations. Your comments will be shared with our team for review and improvement. Thank you for bringing this to our attention and we hope to welcome you back for a better experience.

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Erin, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you would like to share so we can address any concerns you may have had. We value your input and hope to have the opportunity to welcome you back in the future.

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Good condition
Stayed 4 nights in Mar 2024
Response from Manager on 29 Mar 2024
Hello Eliseo,We appreciate your positive feedback about the hotel's condition. If you have any further comments or suggestions, please feel free to contact our management team directly. Thank you for choosing to stay with us.

4/10 Poor

Suzanna

Stayed 1 night in Mar 2024
Response from Manager on 15 Apr 2024
Hello Suzanna, We are sorry to see you rated your experience with us as a 2 out of 5. We would appreciate the opportunity to learn more about your stay, please reach out to us with any details you would like to share.