Exterior

Reviews of Best Western Savannah Historic District

2.5 out of 5
Best Western Savannah Historic District
412 W Bay Street, Savannah, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 706 out of 1619 reviews" "
Rating 8 - Good. 482 out of 1619 reviews" "
Rating 6 - Okay. 239 out of 1619 reviews" "
Rating 4 - Poor. 114 out of 1619 reviews" "
Rating 2 - Terrible. 78 out of 1619 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Only good thing about this hotel was the proximity to the Savannah River district.
Stayed 1 night in May 2024

6/10 Okay

Barbara

Travelled with group
Liked: Cleanliness, amenities
The air conditioner was extremely loud. Reported it twice nothing was done. Room cleaning was skipped one day. Breakfast was the same everyday
Stayed 4 nights in May 2024
Response from Hotelmgmt on 24 May 2024
Barbara, we apologize for missing the opportunity to assist you during your stay and regret any inconveniences you faced. We will address your feedback with our team to ensure all of our spaces are at their best. We hope to welcome you back, ensuring a stay that exceeds all your expectations in every way.

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, fun place to stay. Beautiful waterfront
Stayed 1 night in May 2024
Response from HotelMgmt on 22 May 2024
Bill, thank you for choosing the Best Western Savannah Historic District and sharing your five-star review! It's great to know you enjoyed exploring the area. Your satisfaction is our priority, and we'd love to have you back for another fun-filled stay!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for seeing Savannah on foot.
Stayed 2 nights in Mar 2024
Response from HotelMgmt on 22 May 2024
Jennifer, we’re so happy that our location allowed you to make the most of your time in Savannah! Thank you for the positive feedback, and we hope to have the pleasure of hosting you again soon!

8/10 Good

Angela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient to Bay Street, river street and city market.
Stayed 3 nights in May 2024
Response from HotelMgmt on 22 May 2024
Angela, we're glad to hear that our convenient location made your city exploration a breeze! We sincerely appreciate your kind words and eagerly await your return to the Best Western Savannah Historic District.

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. The only issue we had in the negative was the light for the bathroom. It was outside the door so it lit up the room in the middle of the night.
Stayed 1 night in May 2024
Response from HotelMgmt on 22 May 2024
Kim, we're delighted you loved your stay with us! Thank you for your five-star review and helpful feedback about the bathroom light. We apologize for the inconvenience and will strive to ensure a fully restful experience for you next time. Until then, safe travels!

8/10 Good

Priscille

Travelled with family
Liked: Cleanliness, staff & service, amenities
The lobby and room were clean. Breakfast was good. However the outside area had a foul smell and looked very dirty. Not maintained at all.
Stayed 2 nights in May 2024
Response from HotelMgmt on 22 May 2024
Priscille, we appreciate your comments and are happy you enjoyed the cleanliness of our lobby and guest rooms, along with our hearty complimentary breakfast! We apologize for the exterior area's condition and will address it immediately, as what you've described doesn't reflect our high standards. We hope to welcome you back and offer an improved experience next time.

10/10 Excellent

JEANNE

Travelled with partner
Liked: Cleanliness
Actually a good location but pricey but it is Savannah.
Stayed 1 night in May 2024
Response from HotelMgmt on 21 May 2024
Jeanne, it's wonderful to hear that our location served you well for exploring Savannah! We understand your concerns about pricing and are continually working to ensure our guests receive the best value possible. We hope you'll choose to stay with us again soon!

8/10 Good

Louise

Travelled with partner
Liked: Staff & service, amenities
Employees could not be nicer. Room was good, just a little run down. Good location. Parking is tight.
Stayed 4 nights in May 2024
Response from HotelMgmt on 21 May 2024
Thank you for your feedback, Louise! We're so happy to hear that our team made a great impression during your stay. We appreciate your notes on the room condition and parking; we're continually looking for ways to improve. We hope to welcome you back soon for an even better experience at the Best Western Savannah Historic District!

10/10 Excellent

Theresa

Travelled with family
The perfect location, very comfortable beds in clean rooms, friendly and helpful staff and a breakfast with plenty of choices. I’ve stayed in the middle of the historic area and that was wonderful as well but if I visit again, I’ll most certainly stay here. 5 stars.
Stayed 2 nights in May 2024
Response from HotelMgmt on 22 May 2024
Theresa, we're thrilled you loved your stay at the Best Western Savannah Historic District! Thanks so much for choosing us and complimenting our location, comfort, warm hospitality, and plentiful breakfast spread. It's terrific to hear that you'd choose us again for your future trips, and we can't wait to welcome you back!

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was clean, very convenient to walk most places. Staff was friendly. It is much more dated than the photos suggest, but is an overall great option
Stayed 3 nights in May 2024
Response from Hotelmgmt on 18 May 2024
Melissa, we appreciate you choosing the Best Western Savannah Historic District for your recent visit! Thank you for your kind remarks about our excellent location, caring service, and dedication to cleanliness. We hope you'll return soon!

10/10 Excellent

Wynn, Willis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and accessibility to downtown
Stayed 1 night in May 2024
Response from Hotelmgmt on 18 May 2024
We love knowing that our terrific location proved helpful, Wynn! Thanks so much for rating us so highly. Please make plans to visit us again soon at the Best Western Savannah Historic District!

10/10 Excellent

Kenneth, Greenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room although old facility. Bathroom has been updated.
Stayed 1 night in May 2024
Response from HotelMgmt on 16 May 2024
At the Best Western Savannah Historic District, cleanliness is our priority, Kenneth, and we're so glad you noticed! Thank you for your perfect score. We hope your adventures bring you back soon!

6/10 Okay

Nikos

Travelled with partner
Liked: Amenities
A bit overpriced for what you get but it's decent.
Stayed 3 nights in May 2024
Response from HotelMgmt on 14 May 2024
Nikos, we're sorry to see that we didn't fully impress you with your recent stay. We appreciate your feedback and would like to learn more about your experience to better understand where we can improve. Our goal is to ensure a positive and enjoyable stay for all our guests, and we hope to have the opportunity to exceed your expectations on a future visit.

8/10 Good

Richard

Travelled with partner
Like: location Didn't like: breakfast, late opening and food was old, tasteless and cold.
Stayed 2 nights in May 2024
Response from HotelMgmt on 14 May 2024
Richard, we're glad our location was to your liking, though we must apologize for the shortcomings in your breakfast experience. Your feedback is valuable to us, and we will work with our dining team to make improvements and ensure everything is served fresh and hot for our guests. Hopefully, we will have the chance to exceed your expectations with a future visit!

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff was extremely friendly.
Stayed 7 nights in May 2024
Response from HotelMgmt on 14 May 2024
We're so glad to hear you appreciated our warm, welcoming service, Jill! Our team at the Best Western Savannah Historic District will be thrilled by your praise. We can't wait to welcome you back soon!

8/10 Good

Sandy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were all very helpful! Very convenient location to riverwalk and restaurants (Alligator Soul, Olde Pink House, Jazz'd) with easy parking. Breakfast was plentiful - 4 hot items plus grits/oatmeal and 2 waffle makers, yogurt, etc. Products in room were nice and bedding comfortable. Pool was nice on a hot day. Carpet in the room was the biggest downfall - filthy! Had to wear flip flops.
Stayed 3 nights in May 2024
Response from HotelMgmt on 14 May 2024
Sandy, thank you for choosing us for your visit to Savannah! It's wonderful to hear that you appreciated our accommodating team, prime location, refreshing pool, and delicious, hot breakfast. We apologize for the issue with your guest room's carpeting and will be sure to address this promptly. We'd be honored to have you stay with us again soon!

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a homeless man sleeping right outside our room all night made my wife feel very uncomfortable
Stayed 1 night in May 2024
Response from HotelMgmt on 14 May 2024
Larry, we're sorry to hear about the discomfort you experienced during your stay. Please know that our security team is available to assist in these situations and would have gladly addressed your concern. We appreciate your feedback and would be grateful for another chance to exceed your expectations during your next visit to Savannah.

8/10 Good

Diane

Travelled with family
Great location near the Savannah river
Stayed 3 nights in May 2024
Response from HotelMgmt on 7 May 2024
Diane, we love seeing people take advantage of our fantastic setting in the heart of Savannah! Thank you for sharing your wonderful review. We hope to welcome you back soon to the Best Western Savannah Historic District!

8/10 Good

Murat

Travelled with family
Liked: Cleanliness, staff & service
Liked :Location, excellent disliked: noisy in the night
Stayed 3 nights in Mar 2024
Response from HotelMgmt on 7 May 2024
We're so glad our convenient setting proved helpful during your stay, Murat! However, our goal is to offer our visitors a peaceful, pleasant experience and we regret that a concern with noise affected your visit. Our team will discuss your feedback to see how we can better serve our guests. Please visit us again soon at the Best Western Savannah Historic District!

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, great location, and the staff was great. We would like to send and special thanks to Mary, the concierge.
Stayed 2 nights in May 2024
Response from HotelMgmt on 7 May 2024
Earning your perfect score made our day, Lynda! Thank you for choosing the Best Western Savannah Historic District, and for highlighting Mary's exceptional care. We hope your adventures bring you back soon!

10/10 Excellent

Gary

Stayed 1 night in May 2024
Response from Hotelmgmt on 25 May 2024
Thank you, Gary, for your five-star rating! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from HotelMgmt on 3 May 2024
Thank you for your five-stars. We look forward to your return and hope it's soon, William!

8/10 Good

Larry

Travelled with partner
Liked: Staff & service, amenities
The areas where occupants walk around the premises are not well kept, they are all dirty with debris from cigarette butts, paper droppings, cups and tops and leaves. Many areas have not been cleaned in many many weeks. The room was small for the price and the doors to closit and bathroom did not operate smoothly, they were stuck and hard to close, especially the bathroom doors, very noise to open or close. Bed comfortable but room only had one chair to lounge, for a couple other had to sit on bed or the office chair, should be better seating for guests in our opinion. Breakfast was good, well presented and plentiful, the area is clean. Interactive staff highly communicative and helpful. The support staff was seen too often sitting on steps on their phones - especially when there was obvious cleaning around common areas to be accomplished.
Stayed 2 nights in Apr 2024
Response from Hotelmgmt on 27 Apr 2024
Thank you for choosing the Best Western Savannah Historic District, Larry, and for rating us four stars! While we’re happy to know that our relaxing bedding, delicious breakfast, and caring team impressed you, we regret that a few aspects of your stay fell short of the excellence for which we’re known. Our housekeeping team will work to keep the common areas fresh and welcoming, and We will be sure the rooms offer the comfort and function you deserve. Please visit us again soon so we can work to earn that fifth star!

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and the staff was great
Stayed 2 nights in Apr 2024
Response from HotelMgmt on 25 Apr 2024
Thank you, Fred, for highlighting our complimentary breakfast and wonderful team! We're thrilled you had a great experience and can't wait to host you again in the future at the Best Western Savannah Historic District.

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in the historic area and riverfront. More than anything, their staff goes above and beyond in every way. I travel a lot and have never received such kind and caring service throughout my stay.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 26 Apr 2024
At the Best Western Savannah Historic District, our team truly cares about ensuring a comfortable pleasant experience for our guests Nat, and your wonderful feedback means the world to us! We will be sure to pass your compliments along to the rest of the staff. Please think of us when planning future getaways!

10/10 Excellent

MARGARET

Stayed 1 night in Apr 2024
Response from Hotelmgmt on 13 May 2024
It's rewarding to see that you had a great stay, Margaret! Thank you and we hope you'll join us for another five-star experience soon!

4/10 Poor

Linda

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled stale and there was a stain on the carpet. We had a two-night stay, and our room did not get cleaned after the first night. We had to get clean towels from the front desk.
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 22 Apr 2024
It’s disheartening to hear about the issues you experienced during your recent stay, Linda. Please accept our sincere apologies for the room cleanliness and housekeeping oversight. Your feedback is important to us, and we will take immediate steps to address these concerns and ensure all of our accommodations are prepared to meet our high standards. We hope you'll give us another chance to earn back your trust in the future.

10/10 Excellent

Evonne, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One block above River Walk area. Two blocks from city market pedestrian street.
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 22 Apr 2024
Evonne, we're thrilled that you found our location ideal for exploring Savannah! It's always wonderful to know that our guests are satisfied with our convenient setting. We'd love to welcome you back for another visit soon!

6/10 Okay

Kristin

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Pros: Location, friendly and accommodating staff, breakfast buffet, comfy beds Cons: If you're a neat freak, this is not the place for you. Parking on location is $30 a day. Can be noisy from outside activities depending on location of room.
Stayed 1 night in Apr 2024
Response from Hotelmgmt on 21 Apr 2024
Kristin, although we’re glad you enjoyed our prime location, warm hospitality, and hearty complimentary breakfast, it’s truly disheartening to hear about the aspects of your visit that missed the mark. Please know that Savannah is a “pay-to-park city” and our rates are lower than most other hotels in the area, though we regret if our charge took you by surprise. Our team will discuss your comments about cleanliness and noise to see how we can improve, and we hope for another chance to welcome you in the future.

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Strange subtle smell in room. Had a front room so noisy from street noises. Ac unit fid drown out most of noise. Would have liked to have more than a top sheet on the bed such as a blanket or bedspread.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 22 Apr 2024
Thank you for choosing us for your visit to Savannah, Dorothy! We're pleased that your stay was comfortable, though we apologize for the issues with bedding and noise. Your insights are appreciated, and we'll use them to enhance our guest experience. We look forward to welcoming you back soon and will strive to exceed your expectations entirely!

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would me nice if they had a little store in facilities and better foods for breakfast location was everything and convenient to everything
Stayed 4 nights in Apr 2024
Response from HotelMgmt on 22 Apr 2024
Thank you, Brian, for taking the time to review your recent stay. We're pleased to hear that our location was convenient for your needs. Your feedback regarding onsite amenities and breakfast options is valuable to us, and we'll explore ways to improve in these areas. We look forward to the opportunity to host you again in the future!

6/10 Okay

Janet

Travelled with group
Hotel was very basic . Food was poor with variety
Stayed 3 nights in Apr 2024
Response from Hotelmgmt on 21 Apr 2024
Janet, we sincerely apologize if our offerings did not meet your expectations. Guest satisfaction is very important to us, and our team will review your comments to see how we can improve for your future visits. Thank you and we hope for another chance to make a better impression.

8/10 Good

Laura, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed here for 1 night during our return home from a road trip. The hotel is in a PRIME LOCATION, making everything walking distance. The room was clean and bedding was comfortable. Our bathroom sink wasn’t working properly and hot breakfast turned out to be cold breakfast because they were “short staffed”. However, check-in staff was friendly and overall we enjoyed our stay.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 19 Apr 2024
Thanks so much for including us in your fun adventures, Laura! While we regret that a few details fell short of the excellence for which we're known, it's terrific to hear that you were able to explore the city from our fantastic setting. Please think of us at the Best Western Savannah Historic District when planning future getaways!

2/10 Terrible

Michelle

Travelled with family
Liked: Cleanliness
I am so disappointed in the management of this hotel. My daughter and I stayed 4 nights total. 2 nights were fine but the Friday and Saturday nights included wild, loud teenagers running and screaming through the hotel, cars driving by with extremely loud radios with vibrations causing our room windows to rattle and multiple car alarms to go off all night long No Sleep at all. Saturday morning I informed the young man at front desk and he said he would have his manager contact me but no response from the manager. Saturday night same reckless behavior from these kids. Called hotel security and he did not seem to even know or hear these loud commotions. Loud again all night. What is that all about. Either you have security or you don’t. No sleep again. Sunday morning told young man at desk and he again said he would tell manager to contact me. It has been now 8 days since I am back home and no response. Have requested my money back for the 2 miserable nights. So dissatisfied. The cleaning staff and kitchen staff were good.
Stayed 4 nights in Apr 2024
Response from HotelMgmt on 16 Apr 2024
Thank you for reaching out to us with your feedback, Michelle. We sincerely regret that your rest was disturbed in any way and we will address your feedback with our team so that we can better handle situations like this. It’s also disappointing to hear about the lack of follow-up to your concerns, and we’ll review your comments to improve our communication with guests. We hope to have another opportunity to welcome you back so that we can renew your trust in us.

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was good due to us wanting to be near the riverfront. However, we got what we paid for as far as the room’s appearance and sketchy exterior.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 15 Apr 2024
While it's wonderful to know that our terrific location pleased you, Melanie, we regret that your stay fell short of the excellence for which we strive. Your comments are helpful and will be reviewed by our team. Please visit us again soon so we can work to earn another star or two.

8/10 Good

Larina, Westbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to alot of things. Nice size room, friendly staff
Stayed 1 night in Apr 2024
Response from HotelMgmt on 15 Apr 2024
How wonderful to learn that your stay was enjoyable, Larina! We appreciate your kind remarks and high score for the Best Western Savannah Historic District. Please make plans to return soon for another memorable experience!

8/10 Good

Melissa

Travelled with family
nice hotel good location
Stayed 1 night in Apr 2024
Response from HotelMgmt on 15 Apr 2024
Thanks so much for your terrific review, Melissa! It was a pleasure to serve you. Please think of us at the Best Western Savannah Historic District when planning future getaways!

4/10 Poor

Pauline

Travelled with family
Disliked: Amenities
The breakfasts were horrible. 2 of the 4 days the eggs with ham and cheese were exceedingly runny. The first The last morning was only cold service. Sign said due to lack of staff. There were never any fresh bananas. Canned peaches were offered 2 of the 4 mornings. The first and second morning there was no decaf tea. It took maintenance 2 tries to eliminate a flashing blue light from the HVAC unit. Very very disruptive to sleep. Flushing the toilet was very noisy . It was so loud you couldn’t flush at night as would wake other person up. The No Smoking in public areas (in front of entrance and the walkways to the rooms) was not enforced. The 2nd floor ice machine was broken the entire length of the stay. The shower was exceedingly slow in delivering water. Said served cookies and lemonade from 5 to 7. Cookies were out by 5:30 . When asked if would be more was told “no”. There were blood stains on the extra blanket we requested. This was the worst stay I have ever experienced at a Best Western.
Stayed 4 nights in Apr 2024
Response from Hotelmgmt on 13 Apr 2024
Your feedback is disheartening, Pauline, as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Our team will be working to address the concerns you mentioned about the breakfast, room condition, and other items to ensure improvement going forward. We hope to have a second chance in the future to change your impression of us.

8/10 Good

Ben T.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Staff very friendly and accommodating. Concierge “Mary” was wonderful! Needed toilet seat replaced upon arrival and was replaced within minutes. Noisy, due to exterior room doors, but knew that when reserving. Breakfast was good. Location was convenient to historical area. Would stay again.
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 15 Apr 2024
Ben, we're just delighted that your stay with us was everything you hoped for! Thank you for your high score and kind feedback. Mary and the rest of the team will appreciate your wonderful compliments. We all hope it won't be long before we can welcome you back to the Best Western Savannah Historic District!

6/10 Okay

Anita

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean, outside of the room and the lobby, the pool area was not clean and the chairs tables etc were in need of replacement. Noise issue the first night was unresolved. I called the front desk at 4 am as the people next door were arguing very loudly, woke us up and they did not answer the phone when staff called to tell them to be quiet. Nothing else was done so we lost a great amount of our sleep on that first night. Disappointed that staff did not deal with the situation effectively at all. I asked the next morning to see if those people were checking out or staying. Told they were leaving and they did so good sleep the 2nd night.
Stayed 2 nights in Apr 2024
Response from Hotelmgmt on 14 Apr 2024
Thank you for your review, Anita. We're glad your room was clean, but we apologize for the shortcomings in pool area maintenance and the disruption during your first night. It's unfortunate that we fell short of addressing the situation effectively, and we will review our procedures as a team to better handle such incidents. We hope you will return so we can ensure a more pleasant and restful experience.

8/10 Good

Barb, GRAFTON

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay. Unfortunate they charge $30 a night for parking in their parking lot
Stayed 2 nights in Mar 2024
Response from Hotelmgmt on 13 Apr 2024
It was a pleasure welcoming you to the Best Western Savannah Historic District, Barb! Please know that Savannah is a “pay-to-park city” and our rates are lower than most other hotels in the area. We appreciate your feedback and high score, and we hope you'll return soon!

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine and in a good location. Rooms were clean, parking is not big enough for the building. Pool was not available at all.
Stayed 4 nights in Mar 2024
Response from Hotelmgmt on 13 Apr 2024
Thanks so much, James, for choosing the Best Western Savannah Historic District for your recent stay! We appreciate your kind remarks about our lovely property and dedication to cleanliness. It's disappointing that a few aspects of your visit fell short of expectations, and we hope to have a chance in the future to offer you a perfect experience!

10/10 Excellent

ANDREW, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotelmgmt on 13 Apr 2024
Andrew, your five-star rating means everything to us, thank you! We look forward to welcoming you back.

8/10 Good

Lynnette, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotelmgmt on 10 Apr 2024
Thank you for visiting, Lynnette! We are grateful for your star-rating and hope to welcome you back soon!

10/10 Excellent

Emmaline

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this location. Will stay here evetytime I visit.
Stayed 2 nights in Mar 2024
Response from HotelMgmt on 9 Apr 2024
Thank you for your kind words, Emmaline! It's exciting to hear that our location has won you over for all your future Savannah visits. We're eagerly awaiting your next stay with us!

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room smelled like cat pee and the sink was clogged when we got there, we asked them to clear it, they sent a maid to try and it was not cleared.
Stayed 3 nights in Apr 2024
Response from Hotelmgmt on 7 Apr 2024
Robert, we sincerely apologize for the inconvenience you experienced during your stay. It's unacceptable that your room had an unpleasant odor and a clogged sink, and we regret that our initial attempt to address the issue was unsuccessful. Your feedback is valuable, and we'll work with our team to ensure this doesn't happen again. We'd appreciate the opportunity to make it up to you on your next visit to Savannah.

8/10 Good

William

Travelled with partner
Liked: Amenities
Nice place to hook up with friends.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 5 Apr 2024
Thanks so much for including us in your plans, William! We're thrilled that you enjoyed your stay. Please think of the Best Western Savannah Historic District for future adventures!

6/10 Okay

Juan

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Hotelmgmt on 6 Apr 2024
Thank you for rating your stay, however, we wish we could have provided you with a visit that was nothing short of exceptional. Please, join us again, as we trust we can change your impression!

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, amenities
Noisy from road traffic
Stayed 1 night in Apr 2024
Response from HotelMgmt on 5 Apr 2024
Our goal is to offer our visitors a peaceful, pleasant experience and we regret that a concern with noise affected your visit, Sandra. Our team will discuss your feedback to see how we can better serve our guests. We hope to have a second chance in the future to make a better impression.