Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews of Best Western Central Inn

2.5 out of 5
Best Western Central Inn
45 Eisenhower Drive, Savannah, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 705 out of 1438 reviews" "
Rating 8 - Good. 456 out of 1438 reviews" "
Rating 6 - Okay. 155 out of 1438 reviews" "
Rating 4 - Poor. 61 out of 1438 reviews" "
Rating 2 - Terrible. 61 out of 1438 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Della Madlyn

Travelled with partner
Liked: Amenities
Everything was great!
Stayed 2 nights in May 2024
Response from Manager on 26 May 2024
Hello Della Madlyn,We are thrilled to hear that you enjoyed your stay with us! Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another wonderful experience.

10/10 Excellent

Addie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in May 2024
Response from Abram on 25 May 2024
Thank you for your feedback!

10/10 Excellent

Bernadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 25 May 2024
Hello Bernadine,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

10/10 Excellent

Edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly refurbished rooms, front desk personnel were vety friendly. Breakfast was good and the attendants were very personable and helpful.
Stayed 3 nights in May 2024
Response from Guest Relation Management on 23 May 2024
Hi Edith,We're thrilled to hear that you had a wonderful experience during your stay with us! It's fantastic to know that you enjoyed our newly refurbished rooms and that our front desk personnel were friendly and accommodating. Providing excellent customer service is a top priority for us, and we're delighted that our team made a positive impression on you. Additionally, we're glad that you enjoyed the breakfast and found our attendants to be personable and helpful. Ensuring that our guests have a great start to their day is important to us, and we're pleased that we succeeded in providing you with a satisfying breakfast experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

kofi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's better than expected
Stayed 1 night in May 2024
Response from Abram on 20 May 2024
Thank you for your feedback!

10/10 Excellent

James, Kersey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained. Breakfast was great. We had 4 people but only 3 sets of towels and wash clothes. Staff friendly and accommodating
Stayed 1 night in May 2024
Response from Abram on 20 May 2024
Thank you for your feedback!

8/10 Good

JOHANN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool
Stayed 3 nights in May 2024
Response from Abram on 19 May 2024
Thank you for your feedback!

10/10 Excellent

Kukjin

Liked: Cleanliness, staff & service, property conditions & facilities
Kind
Stayed 1 night in May 2024
Response from Guest Relation Management on 21 May 2024
Hi Kukjin,Thank you for your feedback! We're delighted to hear that you found our staff to be kind. We take great pride in our team's dedication to providing excellent customer service and ensuring our guests feel welcome and valued. We look forward to welcoming you back and continuing to provide you with the warm hospitality you've come to expect from us.

8/10 Good

Karen

Travelled with family
The shower was difficult to adjust and appeared to be falling out of the wall. The beds were comfy but the towels were just okay, thin and a bit scratchy. Location was great and everything appeared clean. We were only driving through on our way to somewhere else we did not need much.
Stayed 1 night in May 2024
Response from Guest Relation Management on 22 May 2024
Hi Karen,Thank you for sharing your feedback with us. We're glad to hear that you found the location great and everything appeared clean during your brief stay. Ensuring that our facilities are well-maintained and that our guests are comfortable is important to us, and we will address these concerns with our maintenance and housekeeping teams to ensure improvements are made. We appreciate your input and hope to have the opportunity to welcome you back for a more comfortable stay in the future.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Guest Relation Management on 16 May 2024
Hi Jason,Thank you for your feedback! We're delighted to hear that you found our hotel very clean during your recent stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we're pleased that we met your expectations in this area. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient by car to the historic district and to Georgia Southern where we attend a graduation. Great value!
Stayed 3 nights in May 2024
Response from Guest Relation Management on 15 May 2024
Hi Margaret,Thank you for your feedback about your recent stay with us. We're delighted to hear that you found our hotel convenient by car to the historic district and to Georgia Southern, where you attended a graduation. We're also pleased that you felt our hotel provided great value for your stay. Your satisfaction is important to us, and we're glad we could meet your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in May 2024
Response from Guest Relation Management on 14 May 2024
Hi Frank,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 Okay

Rita

Travelled with partner
Liked: Cleanliness, staff & service
Unpleasant smell in the room (cleaning agents?). Eventually went away after we ran the fan.
Stayed 1 night in May 2024
Response from Abram on 13 May 2024
Thank you for your response!

4/10 Poor

paris

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Relation Management on 14 May 2024
Hi Paris,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Relation Management on 14 May 2024
Hi Gerald,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Abram on 11 May 2024
We apologize for not exceeding your expectations!

8/10 Good

Victor

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cameras everywhere. Definitely felt a lot safer knowing the lobby receptionist had cameras going 24/7
Stayed 1 night in May 2024
Response from Guest Relation Management on 9 May 2024
Hi Victor,Thank you for sharing your feedback with us. We're pleased to hear that you felt safer knowing that our hotel has surveillance cameras operating 24/7. The safety and security of our guests are paramount, and we're committed to maintaining a secure environment throughout our property. We appreciate your patronage and look forward to welcoming you back for another pleasant visit.

10/10 Excellent

LOUISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i LIKED THE KINDNESS OF THE STAFF- TANYA AND ABRAM WAS GREAT WITH CUSTOMER SERVICE.THE OLDER LADY IN THE BREAKFAST AREA WAS KIND AS WELL AS THE OTHER ASSISTANT. THE FOOD WAS GOOD. NEED BEEF OR TURKEY SAUSAGES AS WELL. HOMEMADE GRITS AS WELL NEXT TIME....
Stayed 1 night in May 2024
Response from Abram on 8 May 2024
Thank you for your feedback!

10/10 Excellent

Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was such a cute and quiet property. The staff were friendly and the place was very, very clean. It comes with breakfast that was pretty good. I’d definitely recommend it and stay here again.
Stayed 2 nights in May 2024
Response from Abram on 6 May 2024
Thank you for your feedback!

10/10 Excellent

Anne M.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and updated. All the staff were very accommodating. Would high recommend!
Stayed 2 nights in May 2024
Response from Abram on 6 May 2024
Thank you for your feedback!

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities
Clean ,safe
Stayed 1 night in May 2024

10/10 Excellent

Theresa, Fortson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.. fast service
Stayed 2 nights in May 2024

8/10 Good

Xiaojia

Stayed 1 night in May 2024
Response from Guest Relation Management on 24 May 2024
Hi Xiaojia,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Yuelin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dominica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small bathroom
Stayed 1 night in Apr 2024
Response from Abram on 4 May 2024
Thank you for your response!

8/10 Good

Ross

Stayed 1 night in Apr 2024
Response from Abram on 4 May 2024
Thank you for your response!

10/10 Excellent

Viktor

Stayed 1 night in Apr 2024
Response from Abram on 4 May 2024
Thank you for your response!

10/10 Excellent

PAM

Stayed 1 night in May 2024
Response from Guest Relation Management on 22 May 2024
Hi Pam,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is newly renovated and clean. It is a nice and convenient area with lots of restaurants and shopping. We will definitely stay here again !
Stayed 1 night in May 2024
Response from Guest Relation Management on 2 May 2024
Hi Robert,Thank you for sharing your positive feedback about our newly renovated and clean hotel. We're delighted to hear that you enjoyed your stay and found our location to be nice and convenient, with plenty of nearby restaurants and shopping options. Ensuring a comfortable and pleasant experience for our guests is important to us, and we're glad that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future!

8/10 Good

Gary

Stayed 2 nights in Apr 2024
Response from Abram on 20 May 2024
Thank you for your feedback!

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, property conditions & facilities
The BW Central Inn Savannah, was clean and well kept, but because it is next to a helicopter base it was quite noisy even passed 11:00 pm.
Stayed 2 nights in Apr 2024
Response from Guest Relation Management on 30 Apr 2024
Hi Gloria,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our hotel to be clean and well-kept. We understand the importance of a peaceful environment for our guests and will explore potential solutions to minimize the impact of external noise in the future. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back again under improved circumstances.

10/10 Excellent

Sonny

Travelled with partner
Liked: Amenities
Nice motel, good breakfast
Stayed 3 nights in Apr 2024
Response from Abram on 29 Apr 2024
Thank you for your feedback!

10/10 Excellent

John

Stayed 1 night in Apr 2024
Response from Guest Relation Management on 17 May 2024
Hi John,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent about Best Western Central Inn. From the office & cleaning staff, the room cleanliness, location, breakfast food & staff. Would definitely recommend this place.
Stayed 3 nights in Apr 2024
Response from Abram on 27 Apr 2024
Thank you for your feedback!

10/10 Excellent

Stephen, Monroe Twp

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for a basic stay a few miles outside the Historic District. The neighborhood might be a little dicey, but one would only be driving through it. I liked that it was easy to get to the attractions and parking was available and inexpensive once we arrived.
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 26 Apr 2024
Hi Stephen,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our hotel to be a great place for a basic stay just a few miles outside the Historic District. We understand that the neighborhood may have been a bit concerning, but we're glad that you found it easy to navigate through and that parking was available and affordable once you arrived. Ensuring convenience and accessibility for our guests is important to us, and we're delighted that you were able to easily access the attractions and find convenient parking. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 26 Apr 2024
Hi Cheyenne,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 Terrible

Anna

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 26 Apr 2024
Hi Anna,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

4/10 Poor

Caitlyn

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The office staff were nice and friendly. However everything else about this motel was a no-go for us. The neighborhood is very loud. Music was blasting until 2am. There were multiple people smoking and talking loudly right outside our door for several hours on and off from 9pm-1am. It was also hard to find parking close to our door. The room was out dated and not very clean. There were multiple long dark hairs on the shower wall and also on one of the beds. The bed however was pretty comfortable, too bad our sleep was cut short from the loud outside noises, which began again early in the morning. I would not recommend staying here
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 23 Apr 2024
Hi Caitlyn,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relation Management on 24 Apr 2024
Hi Lorie,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

6/10 Okay

Steven

Stayed 3 nights in Apr 2024
Response from Guest Relation Management on 24 Apr 2024
Hi Steven,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 Excellent

Brian

Stayed 1 night in Apr 2024
Response from Guest Relation Management on 24 Apr 2024
Hi Brian,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Just remodeled clean and fresh.
Stayed 4 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Thomas,We appreciate you noticing our recent renovations and cleanliness. Your feedback is important to us as we constantly strive to improve our guests' experience. We look forward to welcoming you back in the future.

8/10 Good

Gaetan

Stayed 1 night in Apr 2024
Response from Abram on 11 May 2024
Thank you for your response!

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best hotel experiences we have ever had. The facility has been recently updated, staff is courteous and helpful, and they have a great breakfast. The room was spotless, and the location is convenient to so much, only minutes from the historic area around River Street. We used the city bus system since the bus stop was so conveniently located, and it was only a 25-minute ride to downtown. A large shopping mall is within walking distance also. Although checkout was 11:00, we were allowed to leave our luggage behind the desk in the lobby while we went for lunch and returned to meet our Uber driver at 1:30 for the ride to the airport.
Stayed 3 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Steve,We are delighted to hear that you enjoyed your recent stay with us! Our recently refurbished rooms, attentive staff, and convenient location are just a few of the things we take pride in. It's wonderful to hear that you found our breakfast and cleanliness impeccable. We're happy our proximity to the city bus stop and shopping options added to the convenience of your trip. Thank you for sharing your positive experience with us, and we hope to welcome you back again soon.

10/10 Excellent

Nigel, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
very clean room, good hot breakfast and friendly staff
Stayed 2 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello Nigel,We appreciate your positive feedback on our clean rooms, hot breakfast, and friendly staff. We strive to provide a top-notch experience for all our guests. Should you have any further comments or concerns, feel free to reach out to our management team.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
No very good rating but that’s what I’d give it based on being clean and quiet with a very comfortable bed, breakfast and parking - all at a reasonable price.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Lisa, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our clean and quiet accommodations, comfortable bed, breakfast, and convenient parking at a reasonable rate. Your satisfaction is important to us, and we appreciate your kind words.

6/10 Okay

Sandro

Travelled with family and small children
Noisy people partying all night
Stayed 2 nights in Apr 2024
Response from Guest Relation Management on 19 Apr 2024
Hi Sandro,Ensuring a peaceful and comfortable environment for our guests is important to us, and we regret that your experience was negatively impacted by this issue. Please know that we take your feedback seriously, and we will address this matter with our team to ensure that we enforce our hotel policies and maintain a quiet atmosphere for all our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
That they charged additional for a early check-in in all my travels all over the world I have never ever been charged extra for checking in a bit early ridiculous
Stayed 1 night in Apr 2024
Response from Abram on 15 Apr 2024
We apologize for not exceeding your expectations!

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient , and hospitable.
Stayed 2 nights in Apr 2024
Response from Abram on 14 Apr 2024
Thanks for your feedback!