Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews of Lantern Inn & Suites

2.5 out of 5
Lantern Inn & Suites
7251 N Tamiami Trl, Sarasota, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1002 reviews" "
Rating 8 - Good. 278 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carolina

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Was good, but some people were drank at bar
Stayed 3 nights in Apr 2024

8/10 Good

Kerry, Romeoville

Travelled with family
Liked: Cleanliness, staff & service
We only stayed for one night but the room was very clean and very spacious. The only problems we had was when we tried to use the safe in room it wasn't working and when I called the front desk, I was told that all the safes in the rooms had been taken out but they must have forgot to have taken that one out because they weren't working correctly and that they don't have safes in the rooms anymore. I was not real happy about that because I remember seeing that they had safes in the rooms when I booked the hotel and now they have taken that off their website. Also even though the bed was comfortable, the bedframe squeaked when you moved around it just even a little.
Stayed 1 night in May 2024
Response from JG on 21 May 2024
Dear Kerry,Thank you for choosing to stay with us and taking the time to share your feedback. I wanted to inform you that currently, we do not have safes listed on our website as we are still in the process of determining which safes will be installed in the rooms. In my 9 years of owning this establishment, safes have never been included. Once we have selected the safes, we will update our website accordingly.Additionally, I will have our maintenance team inspect the bed frame to address any noise-related issues. Your comfort and satisfaction are our top priorities, and we appreciate your understanding as we work to improve our services.Thank you once again for your feedback and for choosing to stay with us. We look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff.. but the noise and the room being in the back of the building was not good and did not feel safe. Beds were not very comfortable either. Just a few hiccups but it was a nice and clean place to stay.
Stayed 5 nights in May 2024

10/10 Excellent

Jennifer

Travelled with partner
What a wonderful place to stay! The grounds and room were way above average and the staff was very friendly.
Stayed 1 night in May 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean & nice staff.
Stayed 1 night in May 2024
Response from JG on 13 May 2024
Dear Veronica,We're glad to hear that you found our hotel convenient, clean, and with a friendly staff! Providing a comfortable and welcoming experience for our guests is our top priority. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again in the future. If there's anything else we can do to make your next stay even more enjoyable, please let us know. We're here to ensure you have a fantastic experience!Warm Regards,

6/10 Okay

Claudia

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from JG on 10 May 2024
Dear Claudia,Thank you for the rating.

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and clean. Nice rooms
Stayed 2 nights in May 2024
Response from JG on 10 May 2024
Dear Virginia,We're thrilled to hear that you enjoyed our updated and clean rooms! Providing comfortable and inviting accommodations is a top priority for us, and we're delighted that you found your stay enjoyable. Thank you for choosing our property, and we hope to have the pleasure of welcoming you back again in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure you have a fantastic experience!

10/10 Excellent

Romona

Travelled with partner
Older building; rooms have been updated & are very nice & very clean. We had just retired for the night when a mouse scurried across the floor & disappeared into a very small hole around the pipe going into the wall from the toilet (the flange was not tight against the wall). We live in the country, so we didn’t need to move, but management insisted. We had to dress & pack up everything. We were moved to a very nice upgraded room & employees were extremely apologetic, but we were offered no discount or refund. The rooms were very nice & we would stay there again.
Stayed 1 night in May 2024
Response from JG on 10 May 2024
Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you encountered during your stay. While we're pleased to hear that our team was responsive and able to accommodate you in a different room, we understand that the situation with the mouse was unsettling.Maintaining a clean and comfortable environment for our guests is of the utmost importance to us, and we take reports of pests very seriously. We'll be sure to address the issue promptly to prevent any recurrence in the future.We regret that you were not offered a discount or refund for the inconvenience, and we understand your disappointment. Please know that we value your feedback, and we will use it to improve our services and procedures.We appreciate your understanding and hope that you'll consider staying with us again in the future. If you do decide to return, please don't hesitate to reach out to us directly so that we can ensure you have a seamless and enjoyable experience.

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We normally stay at a large chain hotel but for some reason in FL they don't take care of them. We had the best experience staying here for multiple nights! Staff was very friendly, price was great, room was extremely clean and it was super safe. Even though we received a voucher for drink at the bar we didn't have time to visit but it looked amazing. Whenever we are back in the area we will stay here and recommend friends and family to do the same.
Stayed 5 nights in Apr 2024
Response from JG on 6 May 2024
Dear Nichole,Thank you so much for choosing to stay with us and for sharing your wonderful experience! We're thrilled to hear that you had such a positive stay and that you found our staff friendly, our prices great, and our rooms extremely clean. Providing a safe and comfortable environment for our guests is our top priority, and we're delighted that we could exceed your expectations.It's fantastic to know that you'll be returning to stay with us in the future and that you'll be recommending us to your friends and family. We truly appreciate your kind words and your recommendation.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm Regards,

10/10 Excellent

Suylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and incredible prices.
Stayed 2 nights in May 2024
Response from JG on 6 May 2024
Dear Suylan,Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our staff and that you found our prices to be incredible. Providing excellent service at an affordable price is our goal, and we're delighted that we could meet your expectations.If there's anything else we can do to make your future stays even more amazing, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm Regards,

8/10 Good

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good property, location is convenient especially if going to the local beaches and restaurants. Will visit again, the pool has salt water, it irritated my son and I eyes. Don't know why. They have a tiki bar full licor ,good local crowd.
Stayed 2 nights in May 2024
Response from JG on 6 May 2024
Dear Hector,Thank you for choosing our property and for sharing your experience with us! We're glad to hear that you found our location convenient for visiting local beaches and restaurants, and we appreciate your intention to visit again.Regarding the pool, we apologize for any discomfort experienced by you and your son due to the saltwater. While saltwater pools are generally gentler on the skin and eyes compared to chlorine pools, sensitivity can vary from person to person. We'll certainly take note of your feedback and see if there are any adjustments we can make to enhance the pool experience for our guests.We're pleased to hear that you enjoyed the atmosphere at our tiki bar and found it to be a welcoming spot with a good local crowd. If there's anything else we can do to improve your experience during future visits, please don't hesitate to let us know. We look forward to welcoming you back!Warm Regards,

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service clean safe
Stayed 3 nights in Apr 2024
Response from JG on 6 May 2024
Dear Juan,We're thrilled to hear that you had a great experience with us! Providing excellent service and ensuring a clean and safe environment for our guests are top priorities for us. Thank you for choosing our property, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We're here to ensure you have a wonderful experience!Warm Regards,

10/10 Excellent

Leonard

Travelled with partner
Liked: Staff & service, property conditions & facilities
Tiki Bar and Denise the bartender. Front desk staff.
Stayed 1 night in May 2024
Response from JG on 4 May 2024
Dear Leonard,It sounds like you had a great experience at our Tiki Bar and with Denise, our bartender, as well as with our front desk staff! We're delighted to hear that they made your stay enjoyable and memorable. Providing excellent service is our top priority, and we'll be sure to pass along your kind words to Denise and our front desk team.Thank you for taking the time to share your positive feedback, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to enhance your experience during future visits, please don't hesitate to let us know. We're here to ensure you have a wonderful stay!Warm Regards,

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to SRQ. It is clean and efficient. Will stay here again.
Stayed 1 night in May 2024
Response from JG on 3 May 2024
Dear Samuel, We're glad to hear that you found our property to be clean and efficient during your stay! Being close to SRQ can be convenient for travelers, and we're pleased that you had a positive experience overall.Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Your satisfaction is our top priority!Warm Regards,

10/10 Excellent

Kim

Stayed 1 night in Feb 2024

10/10 Excellent

Dwayne, Any city

Stayed 1 night in Mar 2024

10/10 Excellent

Rebeca

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect muy amables
Stayed 2 nights in Apr 2024
Response from JG on 30 Apr 2024
Dear Rebeca,Thank you for taking the time to provide us with a review. Hope to see you again in near future.

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from JG on 30 Apr 2024
Dear Linda,We are thrilled that you had a pleasant experience with us! Maintaining a clean environment is a top priority, and we're glad to hear that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can assist you with, please feel free to let us know.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean
Stayed 1 night in Mar 2024
Response from JG on 29 Apr 2024
Dear Craig,Thank you for the review. Hope to see you again in the near future.Sincerely,

10/10 Excellent

Christian

Stayed 1 night in Apr 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but it has been tastefully renovated. The room as are very clean and comfortable. Would have liked to have a safe in the room though.
Stayed 2 nights in Apr 2024
Response from JG on 29 Apr 2024
Dear Virginia,We're delighted to hear that you enjoyed your stay with us and that you found our tastefully renovated rooms to be clean and comfortable.We appreciate your suggestion regarding the addition of a safe in the room. Guest feedback is valuable to us, and we will certainly take your suggestion into consideration as we continue to enhance our amenities and services.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more comfortable and memorable, please don't hesitate to let us know.Warm Regards,

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and get spot on Hwy 41
Stayed 1 night in Apr 2024
Response from JG on 29 Apr 2024
Dear Virginia,Thank you for a great review.

10/10 Excellent

THOMAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located on a highway. Not much to tour but is good for operating out of. Great bar...
Stayed 2 nights in Apr 2024
Response from JG on 30 Apr 2024
Dear Thomas,We're pleased to hear that you had a positive experience during your stay at our hotel.We understand that our location may not offer much in terms of tourist attractions, but we're glad that you found it convenient for your needs. Providing a comfortable and convenient base for our guests to operate out of is important to us, and we're pleased that our location met your expectations in this regard.We're delighted to hear that you enjoyed our great bar. Providing a relaxing and enjoyable experience for our guests to unwind is important to us, and we're pleased that you were able to enjoy this amenity during your stay.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
Part of it under construction, also poor maintenance. Good location, but should be cheaper, lake always don’t believe the pictures 😊
Stayed 2 nights in Apr 2024
Response from JG on 30 Apr 2024
Dear Peter,hank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations in some aspects.We apologize for any inconvenience caused by the construction and poor maintenance during your stay. We understand that this can detract from the overall experience, and we assure you that we are working diligently to address these issues and improve the quality of our facilities.Regarding the pricing, we appreciate your feedback and will take it into consideration as we review our rates. We aim to offer fair and competitive pricing for the value and amenities we provide, and we apologize if this was not reflected in your experience.We understand your sentiment about not always believing the pictures, and we strive to ensure that the images accurately represent our property. We will review our marketing materials to ensure that they provide a true representation of our hotel.Thank you for choosing to stay with us, and we apologize for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience. If there's anything else we can do to address your concerns or make your next visit more enjoyable, please don't hesitate to let us know.Warm regards,

8/10 Good

MICHAEL

Stayed 1 night in Apr 2024
Response from JG on 13 May 2024
Dear Michael,Thank for choosing to stay with and providing us with a rating.Warm Regards,

10/10 Excellent

Angela Karine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from JG on 30 Apr 2024
Dear Angela,We're thrilled to hear that you found our hotel to be very clean during your stay.Maintaining a clean and tidy environment for our guests is one of our top priorities, and we're delighted that our efforts were well-received by you. We strive to ensure that every aspect of our property meets the highest standards of cleanliness and hygiene, and we're glad that you noticed and appreciated our efforts.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another clean and comfortable stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Mariana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Thx
Stayed 1 night in Apr 2024
Response from JG on 30 Apr 2024
Dear Mariana,I'm glad to hear you had a great experience! If you ever need anything else or decide to visit again, don't hesitate to reach out. We're here to make your stay as enjoyable as possible.Warm Regards,

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and updated .. no complaints here
Stayed 2 nights in Apr 2024
Response from JG on 30 Apr 2024
Dear Chantelle,We're thrilled to hear that you had a positive experience during your stay with us! Ensuring that our accommodations are clean and up-to-date is a top priority, so we're delighted to hear that we met your expectations in this regard. Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back for another great stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Excellent

CARLOS

Travelled with family
Liked: Amenities
The area the pool very clean
Stayed 1 night in Apr 2024
Response from JG on 30 Apr 2024
Dear Carlos,We're delighted to hear that you enjoyed your time at our property and found the pool area to be very clean.Maintaining a clean and inviting pool area is important to us, and we're pleased that our efforts were well-received by you. We strive to provide a relaxing and enjoyable environment for our guests to unwind and have a refreshing experience.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to where we needed to go. Room was clean and very nice.
Stayed 1 night in Apr 2024
Response from JG on 30 Apr 2024
Dear Nancy,We're delighted to hear that you had a positive experience during your stay at our hotel.We're pleased that you found our location to be convenient for your needs. Providing a convenient base for our guests to access nearby attractions and destinations is important to us, and we're glad that our location met your expectations in this regard.We're also delighted to hear that you found your room to be clean and very nice. Maintaining a clean and comfortable environment for our guests is important to us, and we're pleased that our efforts were well-received by you.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from JG on 30 Apr 2024
Dear Ryan,Thank you for the 5 out of 5!Warm Regards,

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
recently renovated, clean rooms, nice beds, tiled floors & shower area. only issue was a heavy cleaning smell for cleaning supplies used.
Stayed 1 night in Apr 2024
Response from JG on 30 Apr 2024
Dear Richard,We're pleased to hear that you enjoyed our recently renovated rooms, clean accommodations, and comfortable beds during your stay with us.We apologize for any inconvenience caused by the heavy cleaning smell from the cleaning supplies used. Our housekeeping team strives to maintain a high standard of cleanliness throughout the property, but we understand that strong odors can sometimes be overwhelming. Your feedback is important to us, and we will address this issue to ensure a more pleasant experience for our guests in the future.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay. If there's anything else we can do to make your next visit even more comfortable and memorable, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. This hotel is a hidden gem close to the airport and the beaches. Great service. Clean rooms.
Stayed 3 nights in Apr 2024
Response from JG on 30 Apr 2024
Dear Debra,We're glad that you found our location to be convenient and appreciated our proximity to the airport and beaches. Providing a convenient and accessible location for our guests is important to us, and we're pleased that our location met your needs.It's fantastic to hear that you received great service and found our rooms to be clean. Ensuring a comfortable and enjoyable stay for our guests is our top priority, and we're delighted that our efforts were well-received by you.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Clean and loved tiki bat
Stayed 1 night in Apr 2024
Response from JG on 30 Apr 2024
Dear Chris,We're delighted that you found our hotel to be clean and that you enjoyed our tiki bar. Providing a clean and enjoyable environment for our guests is important to us, and we're pleased that our efforts were well-received by you.It's fantastic to hear that you enjoyed your time at our tiki bar. We strive to provide a fun and relaxing atmosphere for our guests to unwind, and we're glad that you were able to make the most of it during your stay.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Cindy, Gulfport

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's an older property but has been remodeled. Price was great for the room.
Stayed 2 nights in Apr 2024
Response from JG on 30 Apr 2024
Dear Cindy,We're delighted to hear that you had a positive experience during your stay at our remodeled property.We're glad that you found the price to be great for the room and that you appreciated the renovations we've made. Providing modern and comfortable accommodations for our guests at a reasonable price is important to us, and we're pleased that we met your expectations in this regard.While our property may be older, we're committed to maintaining high standards of quality and comfort for our guests through ongoing renovations and upgrades. Your satisfaction is our top priority, and we're glad that our efforts were well-received by you.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicer places near the airport. Clean and comfortable bed. Great restaurant right across the street for breakfast. Would stay again
Stayed 1 night in Apr 2024
Response from JG on 30 Apr 2024
Dear Elizabeth,We're thrilled to hear that you had a positive experience during your stay at our hotel.We're delighted that you found our hotel to be one of the nicer places near the airport and that you enjoyed the clean and comfortable bed. Providing a comfortable and restful experience for our guests is important to us, and we're pleased that we met your expectations in this regard.It's fantastic to hear that you found a great restaurant right across the street for breakfast. We understand the importance of convenience and dining options for our guests, and we're glad that you found a nearby spot to enjoy your meals.Thank you for choosing to stay with us, and we're delighted to hear that you would stay with us again. We look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean..which is #1 for me.. Staff was smiling and friendly. The tile floors were different but way better than questioning if the carpet was clean or not. Overall id stay again if i visit the area.
Stayed 2 nights in Apr 2024
Response from JG on 30 Apr 2024
Dear JoAnn,We understand that cleanliness is a top priority for our guests, and we're pleased that you found your room to be clean and satisfactory. Providing a clean and comfortable environment for our guests is important to us, and we're glad that our efforts were well-received by you.We're delighted that you found our staff to be smiling and friendly. Providing excellent customer service for our guests is important to us, and we're pleased that our team members met your expectations in this regard.We're glad that you appreciated the tile floors in your room. We understand the importance of cleanliness and hygiene, and we're pleased that our choice of flooring provided you with peace of mind during your stay.Thank you for choosing to stay with us, and we're delighted to hear that you would stay with us again if you visit the area. We look forward to welcoming you back for another comfortable and enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay with friends and family, thanks for the friendly staff and service.
Stayed 2 nights in Apr 2024
Response from JG on 30 Apr 2024
Dear maria,Thank you so much for your kind words! We're thrilled to hear that you had an amazing stay with us and that you found our staff to be friendly and helpful. Providing exceptional service and creating a welcoming atmosphere for our guests is our top priority, and we're delighted that we were able to exceed your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you, your friends, and your family back for another wonderful stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Warm Regards,

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is exactly what you see online. Well tended, updated, clean and comfortable. The Tikki Hut is a happening place all day long. The lighting in room is “off” but everything else was just fine. Owners clearly care about this place and staff are great.
Stayed 1 night in Apr 2024
Response from JG on 30 Apr 2024
Dear Julie,We're thrilled to hear that you had a fantastic experience during your stay at our hotel.We're delighted that you found our hotel to be exactly as depicted online - well tended, updated, clean, and comfortable. Providing accurate representations of our property online is important to us, and we're pleased that we met your expectations in this regard.It's fantastic to hear that you enjoyed the Tikki Hut and found it to be a happening place all day long. We strive to provide a vibrant and enjoyable atmosphere for our guests to relax and unwind, and we're glad that you were able to make use of this amenity during your stay.We apologize for any issues with the lighting in your room, and we appreciate your understanding. We will certainly look into this matter to ensure that our guests have the best possible experience during their stay.Thank you for recognizing the care and dedication of our owners and staff. We take great pride in our hotel and are committed to providing exceptional service to our guests. Your kind words mean a lot to us, and we will be sure to pass along your compliments to our team.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

6/10 Okay

Carmelita

Travelled with family, Business traveller
The curb appeal was to my liking. The front desk guy James was pleasant, i called about getting another iron because the one in the room was working properly. And he was rude about it. The beds is hard as crap. But the rooms do look like the photos that is on the site.
Stayed 1 night in Apr 2024
Response from JG on 30 Apr 2024
Dear Carmelita,We're glad to hear that you found the curb appeal of our hotel to your liking and that you had a pleasant interaction with James at the front desk.However, we're deeply sorry to learn that your experience with James regarding the iron was less than satisfactory. Providing courteous and helpful service is a top priority for us, and we apologize for any rudeness or inconvenience you experienced in this regard. We will address this issue with James and provide additional training to ensure that all our guests receive the respectful and attentive service they deserve.Additionally, we apologize for any discomfort you experienced with the beds during your stay. Guest comfort is important to us, and we regret that we fell short of meeting your expectations in this area. We will review your feedback to see if any improvements can be made to enhance the sleep experience for our guests.We appreciate your feedback as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,

2/10 Terrible

Willow

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty—fresh looking stains on the sheets and all surfaces crusty/smudged looking. As we walked to our room, we noticed many of the rooms had plastic covering the windows from the inside. Also, we were getting something out of our car and someone pulled up and sat there looking at us until we closed the trunk. All of the gas stations nearby had their bathrooms closed. We overall didn’t feel clean, safe, or comfortable so we actually left in the middle of the night. They gave us a free drink voucher…. Please put money and effort into areas that matter, if y’all can.
Stayed 1 night in Apr 2024
Response from JG on 10 Apr 2024
Dear Willow,I have carefully reviewed your feedback and would like to address a few concerns you raised. Let me break it down for you. Our housekeeping process follows a specific procedure: first, a team removes all linen, including blankets and shower curtains, from each room after a guest's stay. Then, another team member replaces the linen with fresh ones. Subsequently, the room is thoroughly cleaned by the housekeeper. Finally, a housekeeping supervisor inspects the room to ensure it meets our standards before it is ready for the next guest.Regarding the issue of rooms with windows covered in plastic, I must clarify that only one room, Room 233 located at the front of the hotel near the stairs, is currently undergoing renovations for soundproofing due to its proximity to the elevator. This is an isolated case, and the rest of the hotel is unaffected.I understand your concern about feeling observed while closing your trunk, but please rest assured that our hotel maintains a safe environment. It's possible that the individual you noticed was simply taking a break or stretching their legs after a long drive.Regarding your mention of gas stations closing their bathrooms in your review, I am somewhat surprised as to why this would be relevant to a hotel review. However, I want to assure you that our hotel takes pride in ensuring the safety and comfort of all our guests. Notably, local law enforcement personnel and their families have stayed with us, including a deputy who chose to have their wedding celebration here.Please feel free to reach out if you have any further concerns or if there's anything else we can assist you with.Best regards,

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean rooms. Also great room service!
Stayed 3 nights in Mar 2024
Response from JG on 10 Apr 2024
Dear Samuel,Thank you for choosing to stay with us and providing us with a review. Hope to see you again in near future.

8/10 Good

Sarah

Liked: Cleanliness, staff & service
It is hard to review this hotel. The rooms have been nicely renovated and were super clean and comfortable. You can tell the owners are trying. However, they can't help they are on a main drag and have regular traffic noise, plus cars and motorcycles hooning all night long. The $100/night we paid was very affordable for a place to sleep, just be warned you won't have the feeling of being on vacation.
Stayed 3 nights in Apr 2024
Response from JG on 30 Apr 2024
Dear Sarah,Thank you for taking the time to share your feedback with us. We appreciate your honest review of your recent stay at our hotel.We're pleased to hear that you found our renovated rooms to be clean, comfortable, and reflective of our efforts to provide a pleasant guest experience. Your recognition of our dedication to maintaining a high standard of cleanliness and comfort is greatly appreciated.We understand that our location on a main road may result in some unavoidable traffic noise, and we apologize for any inconvenience this may have caused you during your stay. We strive to provide a comfortable environment for our guests to relax and unwind, and we regret that the noise from the traffic and other vehicles affected your ability to fully enjoy your stay.We're glad that you found our rates to be affordable and that you were satisfied with the value you received. We strive to offer competitive pricing while providing a quality experience for our guests.Thank you for choosing to stay with us, and we hope that despite the noise, you were still able to have a restful night's sleep. We appreciate your feedback as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,

6/10 Okay

Allyssa Ashley, Cape Coral

Stayed 1 night in Apr 2024
Response from JG on 29 Apr 2024
Dear Allyssa,Thank you for taking the time to provide us with a rating.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a short stay!
Stayed 2 nights in Apr 2024
Response from JG on 30 Apr 2024
Dear Rebecca,We're delighted to hear that you enjoyed your stay with us! Thank you for choosing our hotel for your short stay, and we're glad to know that you had a positive experience. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Kiani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar de oferta,
Stayed 1 night in Mar 2024
Response from JG on 30 Apr 2024
Dear Kiani,Thank you for your feedback! We're glad to hear that you found our place to be a good offer. We strive to provide our guests with a comfortable and enjoyable experience at a reasonable price. If there's anything we can do to improve or if you have any suggestions for us, please feel free to let us know. We appreciate your support and hope to welcome you back in the future!Warm Regards,

10/10 Excellent

Darrin

Stayed 2 nights in Apr 2024
Response from JG on 29 Apr 2024
Dear Darrin,Thank you for the 5 stars.

10/10 Excellent

Bryan

Liked: Property conditions & facilities
Place is great, noisy traffic on the road occasionally at night😕
Stayed 3 nights in Apr 2024
Response from JG on 30 Apr 2024
Dear Bryan,Thank you for your feedback! We're glad to hear that you found our hotel to be great.We apologize for any inconvenience caused by occasional noise from traffic on the road. While we strive to provide a peaceful environment for our guests, we understand that external factors such as traffic can sometimes impact the tranquility of your stay.We appreciate your understanding and patience and hope that despite the noise, you were still able to have an enjoyable stay with us.Thank you for choosing to stay at our hotel, and we look forward to welcoming you back for another great stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Beth

Stayed 1 night in Apr 2024
Response from JG on 30 Apr 2024
Dear Beth,Thank you for the 5 out of 5.Warm Regards,