Garden

Reviews of Hotel Grand

3.5 out of 5
Hotel Grand
7 Muhameda Ef. Pandže, Sarajevo, Federacija Bosne i Hercegovine

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 66 reviews" "
Rating 8 - Good. 26 out of 66 reviews" "
Rating 6 - Okay. 9 out of 66 reviews" "
Rating 4 - Poor. 9 out of 66 reviews" "
Rating 2 - Terrible. 8 out of 66 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star hotel nostalgia.
I loved this hotel. Please disregard my previous comment about the AC that actually works 100%. Great location and feels like a 5 star hotel. Very close to the train station that currently is closed due to renovations. Highly recommend this hotel to anyone visiting beautiful Sarajevo.
Main entrance
A continental and delicious breakfast
Jacuzzi in room
Super spacious room
Stayed 2 nights in Oct 2023

10/10 Excellent

REY DE LA

Travelled with group
Highly recommended!
Stayed 3 nights in Sep 2023

6/10 Okay

Cedomir

Travelled with group
Liked: Staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, spacious accommodation. Very quiet with an excellent breakfast. Staff welcoming and efficient. Nice bar looking intro the trees.
Stayed 2 nights in Aug 2023

6/10 Okay

amila

Travelled with family
It is close to the bus station. If you are looking for a basic hotel this is it.
Stayed 1 night in Aug 2023

10/10 Excellent

So wai

Liked: Cleanliness, staff & service, amenities
For the price it is great. It has all the basic you needed, if you don’t want to stay in a hostel and want some privacy, pay a bit more to stay there. Staffs are very friendly. Although it is 35 mins walk away from the old town and attractions, it is only 15 minutes walk to central bus station and to central railway station. If Yiu come by bus or want to visit Mostar with the train this is the place.
Stayed 3 nights in Jul 2023

10/10 Excellent

Barbara

Stayed 1 night in May 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good deal close to public transport
A fairly quiet location near bus and train station, however far away from the city centre. Good breakfast buffet. The beds are quite worn out and very low. Not many sockets in the room for charging the devices one carries nowadays. Still worth the price.
Stayed 2 nights in Apr 2023

8/10 Good

Armana

Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I were in many cheap hotels and still this one was in the worst condition I ever saw in my life just stay away
Stayed 4 nights in Nov 2022

2/10 Terrible

anesu

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was so cold and freezing. They dont switch heating at night. Blanket was not clean at all. If you are looking for a hostel this accommodate offers the standard of a very good hostel and the lowest standard for hotel. The worst hotel i have ever stayed. They did move us to different room when i wanted to leave as i honesty thought it was sub standard for hotel. My honest and humble opinion is that if u are looking for a hostel this will meet good standard of a very good hostel but hotel is the lowest standard. Food was not worthy it at all, i couldn't eat it and this was whole family. Very disappointing. Will not recommend as a hotel but highly recommend if you are looking for hostel accommodation.
Stayed 1 night in Oct 2022

6/10 Okay

Holly

Disliked: Staff & service, room comfort
Average at best
There were cats everywhere in the lobby which I thought was a bit unsanitary. Dated decor and quite run down. Can’t complain too much for the price I paid and I was only there for a bit of sleep before an early morning flight. The receptionist tried to take my passport and said I could only have it back when I checked out which I refused apparently this is quite common so watch out.
Stayed 1 night in Aug 2022

2/10 Terrible

Jasmina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worse hotel I ever stayed at. no ac. The beds are so uncomfortable. The carpets are so dirty everything is dirty. Breakfast food looks like it’s 5 days old. The fridge in the room does not even work. It was extremely hard to sleep at night comfortably.
Stayed 1 night in Aug 2022

8/10 Good

Nazaleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Sabahudin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Tijana

Stayed 1 night in Apr 2022

8/10 Good

Milos

Travelled with group
Liked: Staff & service
Stariji hotel ali ok odnos cene i kvaliteta. Besplatan parking i dorucak. Osoblje vrlo ljubazno
Stayed 2 nights in Sep 2021

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful stay
Nice cool relaxed place to rest my head away from the hustle and bustle of the city. Lovely staff and lovely breakfast. Fast wifi and very clean hotel.
Stayed 2 nights in Sep 2021

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Mahmut

Disliked: Room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Sahir

Travelled with partner
Personal was kindly, information was less, room was dirty
Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Javier

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La reserva fue erróneamente tratada
Stayed 1 night in Aug 2023

2/10 Terrible

Yaser

Stayed 1 night in Jul 2023

10/10 Excellent

Ferenc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked it!
Unfortunately the wifi in the room was very weak. But apart from that, everything was fine and the staff at the front desk were especially kind and helpful.
Stayed 3 nights in Jul 2023

6/10 Okay

Jurmen

Liked: Cleanliness
Disliked: Property conditions & facilities
Cheap and as you see it in that perspective, it was okay. I would like to suggest the hotel to upgrade the breakfast with baked bread and quality coffee
Stayed 3 nights in Jun 2023

8/10 Good

Mohamedali

Stayed 1 night in Mar 2023

8/10 Good

Eric

Liked: Staff & service, amenities

10/10 Excellent

Michala Hindsgaul

Stayed 3 nights in Jun 2022

8/10 Good

Erhan

Stayed 1 night in Nov 2022

8/10 Good

Ali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ik had business kamer, goede matras. Badkamer was erg klein. Rustige ligging van het hotel.
Stayed 4 nights in Oct 2022

10/10 Excellent

Lázaro Onahyran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

NICOLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel un po' retro'
Stayed 2 nights in Aug 2022

10/10 Excellent

Pietro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ottimo, ad un prezzo davvero economico. Non ci si può lamentare!
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Edin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Kan ikke anbefale
Hotellet var gamelt og slitt. Fremstår som nedlagt da de tydligvis sparer på strøm også. Sengene var forferdelige.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

2/10 Terrible

Abbas

Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hayal Kırıklığı
Yataklar vasat durumdaydı. Ücretsiz kahvaltı var ama olmasa daha iyi... Personeller güler yüzlü hizmet ise idare eder. Temizlik konusunda biraz zayıf bir otel ve çok fazla sinek var...
Stayed 5 nights in Jul 2022

10/10 Excellent

Süleyman

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Nusret

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Sehr sehr alte Einrichtung. Fernseher zwar vorhanden, aber keine Sender, die man schauen kann, nur drei Sender die empfangen werden, aber mit sehr schlechtem Bild (Hausantenne?). Betten auch uralt, Matratzen genauso alt? Sehen zumindest so aus. Überall im Hotel ist alles sehr überholt und müsste erneuert werden. Standards, die heutzutage Hotels auch ohne Stern haben, fehlen hier zum Teil. Frühstücksangebot war sehr rar. Eine riesige Auswahl erwarten wir nicht unbedingt im drei-Sterne-Hotel, aber doch eine gewisse Auswahl. Honig gab es hier z.B. nicht.
Stayed 1 night in Jul 2022

8/10 Good

Kamil

Travelled with family, Travelled with group
Genomresa
En kort resa på en dag
Stayed 1 night in Jul 2022

8/10 Good

Johnny, Hirvlax

Stayed 4 nights in Jul 2022

8/10 Good

Robin

Liked: Room comfort
Stayed 2 nights in May 2022

8/10 Good

ole

Stayed 1 night in May 2022

8/10 Good

Orfeuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but nice hotel. Friendly staff. But very bad Wifi
Stayed 2 nights in Apr 2022

8/10 Good

Inga

Stayed 6 nights in Apr 2022

8/10 Good

András - VITASPED KFT.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kedvező áru szálloda a vasút és buszpályaudvar közelében! Helyben ingyenes parkolás lehetséges, a reggeli bőséges volt! Villamossal a belváros, éttermek és a látnivalók gyorsan megközelíthetőek! A recepciósok beszélnek angolul! Többször voltam itt, ajánlom!
Stayed 1 night in Mar 2022