Corner Twin Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews of Solaria Nishitetsu Hotel Sapporo

4 out of 5
Solaria Nishitetsu Hotel Sapporo
5-1-2 Kita 4 Jo Nishi, Chuo-ku, Sapporo, Hokkaido

Reviews

9.2

Wonderful

Rating 10 - Excellent. 308 out of 451 reviews" "
Rating 8 - Good. 105 out of 451 reviews" "
Rating 6 - Okay. 35 out of 451 reviews" "
Rating 4 - Poor. 1 out of 451 reviews" "
Rating 2 - Terrible. 2 out of 451 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ronson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is 3 blocks from Sapporro station.
Stayed 2 nights in May 2024
Response from Solaria Nishitetsu Hotel Sapporo Honda on 22 May 2024
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo. We hope you enjoyed your stay with us.Our staff will continue to make every effort to make your stay with us as comfortable as possible, and we hope you will have the opportunity to stay with us again.Thank you very much for taking time out of your busy schedule to give us your feedback.Solaria Nishitetsu Hotel Sapporo Honda

10/10 Excellent

Harshavardhan Reddy, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ソラリア西鉄ホテル札幌 向 on 2 May 2024
この度はソラリア西鉄ホテル札幌にご宿泊いただき誠にありがとうございます。また口コミをお寄せいただき重ねて御礼申し上げます。滞在中はごゆっくりお過ごしいただけましたでしょうか。ご不便がございましたらなんなりとお申しつけくださいませ。札幌へお越しの際は是非また当ホテルをお選びいただけると幸いです。またのご来館を心よりお待ち申し上げます。

10/10 Excellent

Tanny, Elmhurst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near transportation. Not too far from Sapporo Station. Walkable to Odori park, Sapporo tower.
Stayed 4 nights in Apr 2024
Response from Solaria Nishitetsu Hotel Sapporo Oda on 26 Apr 2024
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo. We would also like to thank you for taking the time to post an evaluation of your stay with us.Our hotel is located just a 5-minute walk from Sapporo Station, so it is very convenient when you go sightseeing or to the airport.It is also very close to the city's sightseeing spots, making it very convenient for planning your trip.The hotel also has a breakfast buffet restaurant where you can enjoy seafood rice bowls and French toast, which have been popular since the hotel opened.We will continue to strive to provide a safe and comfortable hotel for our guests, so please visit Solaria Nishitetsu Hotel Sapporo again when you have a chance.We look forward to seeing you again.Solaria Nishitetsu Hotel Sapporo Oda

8/10 Good

John

Liked: Cleanliness, amenities
Great location, close to station, shops and food. Rooms spotlessly clean.
Stayed 6 nights in Mar 2024
Response from Solaria Nishitetsu Hotel Sapporo Honda on 6 Apr 2024
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo. We hope you enjoyed your stay with us.As you mentioned, our hotel is conveniently located within a 5-minute walk from JR Sapporo Station. There are restaurants and shopping centers nearby, so you can enjoy shopping and dining. Our staff will continue to make every effort to satisfy our guests, and we hope you will have the opportunity to stay with us again in the future. Thank you very much for taking the time to give us your feedback. We look forward to welcoming you back to our hotel.Solaria Nishitetsu Hotel Sapporo Honda

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Something I rarely do is leaving a wholehearted “positive” experience at a property, after having traveled everywhere. Solaria Nishitetsu Hotel Sapporo, should be at the very top of their lodging list in Sapporo, given its central location to the Sapporo station, combined with excellent presentation of the rooms, as well as those included amenities. You are welcome!
Response from Solaria Nishitetsu Hotel Sapporo Honda on 4 Apr 2024
Thank you very much for choosing Solaria Nishitetsu Hotel Sapporo. We hope you enjoyed your stay with us.The Superior Double Room in which you stayed this time is located on the top floor and has a higher ceiling than other rooms, giving you a sense of openness.The hotel is only a 5-minute walk from Sapporo Station, and transportation is very convenient. There are many commercial facilities nearby for your shopping and dining pleasure.Thank you very much for taking time out of your precious time to give us your feedback.We sincerely look forward to welcoming you again.Solaria Nishitetsu Hotel Sapporo Honda

10/10 Excellent

khoi how lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near train station & underground shopping
Stayed 2 nights in Mar 2024
Response from Solaria Nishitetsu Hotel Sapporo iwama on 16 Mar 2024
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.Our hotel is close to the station, so although it is a little far away, there are places where you can enjoy shopping etc.there is.How was Hokkaido in Japan?Did you enjoy sightseeing in Sapporo?Also, when you come to Hokkaido, we look forward to using Solariao. Nishitetsu Hotel SapporoSolaria Nishitetsu Hotel Sapporo iwama

10/10 Excellent

khoi how lionel

Liked: Staff & service, property conditions & facilities
Relatively new
Stayed 2 nights in Mar 2024
Response from Naohiro Habu on 14 Mar 2024
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.We hope you had no inconvenience during your stay and that you were able to relax and enjoy your stay.We hope you will have another opportunity to stay at Solaria Nishitetsu Hotel Sapporo, as we aim to create a hotel that will satisfy our guests.Thank you very much for your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Solaria Nishitetsu Hotel Sapporo Mukai on 25 Feb 2024
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.Thank you again for your rating.We hope you had a relaxing stay with us.If you have any requests, please do not hesitate to contact us.We hope you will visit us again when you come to Sapporo.We look forward to seeing you again.

10/10 Excellent

Bindu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Solaria Nishitetsu Hotel Sapporo Mukai on 23 Feb 2024
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.We hope you had a relaxing stay with us.In addition to the room you stayed in this time, we also recommend the twin room with a great view.We hope you will consider staying with us again next time.Thank you for taking time out of your busy schedule to write us.We sincerely look forward to welcoming you again.

10/10 Excellent

Kuanhong

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and modern, with bathroom separate from toilet . Very convenient to walk from Sapporo station.
Stayed 4 nights in Feb 2024
Response from Solaria Nishitetsu Hotel Sapporo Honda on 19 Feb 2024
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.The room you stayed in this time does not have a view, but features a king-size bed for a comfortable stay.The room also has no bathtub, but only a shower, which makes the room feel larger than other double rooms.Thank you for taking the time to give us your feedback.We sincerely look forward to welcoming you again.Solaria Nishitetsu Hotel Sapporo Honda

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property with clean contemporary rooms. Quiet. Comfortable beds. A very nice stay.
Stayed 1 night in Feb 2024
Response from Solaria Nishitetsu Hotel Sapporo Front Oda on 14 Feb 2024
Thank you for your stay.We are very happy to receive your compliments.We will continue to improve our services to ensure customer satisfaction.Thank you for your evaluation.Please use us again if you have a chance.Solaria Nishitetsu Hotel SapporoFront Oda

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location above the rail station but still quiet. Easy access walking or bus and subway to everywhere.
Stayed 3 nights in Feb 2024
Response from Solaria Nishitetsu Hotel Sapporo Yamamoto on 14 Feb 2024
Thank you for staying with us.As you said, our hotel is located in convenience place to shopping or travel in Sapporo.We hope to seeing you again.Thank you

10/10 Excellent

Arnold

Stayed 4 nights in Feb 2024
Response from Solaria Nishitetsu Hotel Sapporo HYUNWOO LEE on 12 Feb 2024
Thank you for taking time out of your busy schedule to write this message.We hope you will choose our hotel again when you have another opportunity.We look forward to welcoming you again.

10/10 Excellent

PETER KOK KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
very comfortable, easy access to jr station.
Stayed 3 nights in Jan 2024
Response from Solaria Nishitetsu Hotel Sapporo Hashimoto on 11 Feb 2024
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.As you mentioned, our hotel is conveniently located about a 5-minute walk from Sapporo Station and is easily accessible to nearby sightseeing spots.We are relieved to hear that you had a pleasant stay with us.We hope you will choose our hotel again when you have another opportunity.We look forward to welcoming you again.

6/10 Okay

Petra

Liked: Cleanliness, property conditions & facilities, room comfort
Great location.
It was an ok stay, everyone very polite but breakfast wasn’t a great experience. You have to queue despite avoiding the rush we were warned of we still had to wait 10 mins to get into the restaurant and then it’s very chaotic with lots of food running out. We avoided eating there again. There isn’t really a bar or lounge for the evening and the hotel was certainly busy. Rooms are quite small if you opt for a standard room and no windows. Other than that it’s still a good hotel in a very good location so serves a purpose.
Stayed 2 nights in Feb 2024
Response from Solaria Nishitetsu Hotel Sapporo Matsumoto on 7 Feb 2024
Thank you very much for staying with us.We apologiz for kept you waiting regarding breakfast.We will do our best to satisfy you in the future.Our lounge is open from 3pm to 7pm.Thank you for the review and we'll be expecting your stay.

8/10 Good

JEE HO

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Solaria Nishitetsu Hotel Sapporo Hashimoto on 11 Feb 2024
Thank you for taking time out of your busy schedule to write this message.We hope you will choose our hotel again when you have another opportunity.We look forward to welcoming you again.

6/10 Okay

heejung

Stayed 3 nights in Dec 2023
Response from SOLARIA NISHITETSU HOTEL SAPPORO on 2 Feb 2024
Thank you for staying with us.Have you enjoy your stay with us?We hope we can see you again someday.Thank you for taking time to leave your review.SOLARIA NISHITETSU HOTEL SAPPOROFront Yamamoto

10/10 Excellent

laura, malibu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property. Everything about it was great. The room was clean and modern. It was quiet. The breakfast and the onsen were excellent along with the location.
Stayed 3 nights in Jan 2024
Response from Solaria Nishitetsu Hotel Sapporo Nomura on 26 Jan 2024
Thank you for staying at Solaria Nishitetsu Hotel Sapporo.We are very pleased to have received many compliments from you.We hope you will visit us again when you come to Sapporo.Thank you very much for taking time out of your busy schedule to write us.

10/10 Excellent

Maggy

Stayed 4 nights in Jan 2024
Response from Solaria Nishitetsu Hotel Sapporo Hashimoto on 11 Feb 2024
Thank you for taking the time to evaluate our hotel.We hope you will choose our hotel again when you have another opportunity.We sincerely look forward to welcoming you again.

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located by the train station. Lots of dining and shopping places nearby. It is quiet at night so you can have a good nights sleep.
Stayed 1 night in Jan 2024
Response from Solaria Nishitetsu Hotel Sapporo Mukai on 20 Jan 2024
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.We hope you enjoyed your stay with us.As you mentioned, our hotel is located about 5 minutes on foot from Sapporo Station, which is convenient for shopping and sightseeing. Please feel free to contact us for our staff's recommendations and restaurant map.We look forward to welcoming you to our hotel again when you visit Sapporo. Thank you for taking time out of your busy schedule to write us.

10/10 Excellent

Li Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Solaria Nishitetsu Hotel Sapporo Mukai on 18 Jan 2024
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.We are very pleased that you gave us a high rating.We hope you had a relaxing stay with us.We hope you enjoyed your stay in our hotel, which has a large public bath to relieve the fatigue of your journey.Thank you for taking the time to write to us.We look forward to welcoming you again.

8/10 Good

SHIN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from ソラリア西鉄ホテル札幌 橋本 on 12 Jan 2024
この度はソラリア西鉄ホテル札幌へご宿泊頂き誠にありがとうございます。ご滞在中はごゆっくりお過ごし頂けましたでしょうか?今後も皆様に快適にお過ごし頂けるよう努めて参ります。また機会がございましたら、ご宿泊いただけますと幸いでございます。ご投稿いただきありがとうございました。

10/10 Excellent

Chingju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Solaria Nishitetsu Hotel Sapporo Mukai on 11 Jan 2024
Thank you for staying at Solaria Nishitetsu Hotel Sapporo. Thank you again for your high evaluation.We hope you had a relaxing stay with us. If you have any requests, please do not hesitate to contact us.We hope you will choose our hotel when you come to Sapporo.We look forward to welcoming you again.

10/10 Excellent

Winfield, Torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Solaria Nishitetsu Hotel Sapporo Hashimoto on 6 Jan 2024
Thank you for staying at Solaria Nishitetsu Hotel Sapporo.We hope you enjoyed your stay with us.We will continue to make every effort to provide you with a satisfactory breakfast.We hope you will choose our hotel again when you have a chance to visit Sapporo. Thank you very much for your kind attention.

6/10 Okay

Teng

Travelled with family
Not worth the price.
Booked two rooms from two nights. It was so different from what I saw from the photos in Hotel.com the rooms were so small hardly have space to walk. Parking need to pay when i agreed to pay even through they said opposite is cheaper but i don't want because my family is already so tired. So finally they said Ok to park at the hotel log but must move out by 9am next morning, I said no because we wanted to sleep a bit later so ended up agreed to move by 11am. I just don't understand they actually have logs in the open place but kept saying need to park upstairs which we ended up parked at the open space car park log the next day so why created the unhappiness at first. I paid almost SGD1,300 for two rooms for two nights is really way expensive given the rooms they have. Will not be coming back to this hotel the next time we go Hokkaido.
Stayed 2 nights in Dec 2023
Response from Solaria Nishitetsu Hotel Sapporo Hashimoto on 30 Dec 2023
Thank you for staying at Solaria Nishitetsu Hotel Sapporo.First of all, we apologize for any inconvenience caused by the parking lot.Parking is on a first-come, first-served basis and reservations cannot be made.If the parking lot is full at the time of check-in, we will direct you to our affiliated parking lot.When the guest checked in, the hotel parking lot was full and only conditional parking was available. Conditional parking is the space where the vendor parks each morning. Therefore, if you agree to park until 9:00 a.m. when the vendors arrive, we will offer you a special conditional parking space.When we asked you at check-in, you did not seem to meet this condition, so we guided you to our affiliated parking lot. The affiliated parking lot is a 2.3-minute walk from the hotel.However, the staff member who responded to your request was not fluent in English, so we were not able to communicate this to you.As an apology for the inconvenience caused by the lack of information from the hotel staff, we have made a special effort to secure an outside parking space for the next day.We apologize for any confusion caused by the confusing parking rules.However, we appreciate the understanding of our guests. Lastly, thank you very much for your time and contribution.

10/10 Excellent

??

Stayed 1 night in Dec 2023
Response from Solaria Nishitetsu Hotel Sapporo Yamamoto on 9 Jan 2024
Thank you for selecting us out of the many possible places here. All staff would like to thank you for choosing our place during your precious time here.We hope you had good time with us.If you have any chance to come back here, we hope to see you again.Thank youSOLARIA NISHITETSU HOTEL SAPPORO

10/10 Excellent

Chorng, Carlsbad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property near the Sapporo Station. Only 3 blocks away from the Station. The hotel was a very clean and good size of the room compared to other hotels. The hotels looks very new and not tired looking at all. The breakfast has great selection of food with good coffee and tea selections. The price is very reasonable. This will be the hotel that I would definitely come back to if I return to visit Sapporo. Highly recommended!
Stayed 3 nights in Dec 2023
Response from Solaria Nishitetsu Hotel Sapporo Mukai on 18 Dec 2023
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo. We are very honored to hear that you were satisfied with our services.Our hotel is located about 5 minutes on foot from Sapporo Station, which is convenient for shopping and sightseeing.We will celebrate our 3rd anniversary in February next year. We hope you will choose our hotel again when you come to Sapporo.Thank you for taking time out of your busy schedule to write this message.We all look forward to welcoming you again.

6/10 Okay

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
It's within a walking distance from JR Sapporo Station and major tourist attractions in Sapporo. It was good to have an option to open window when it gets too hot in the room. It was nice that the housekeeping staff hung a bag of fresh towels and water bottles on the door knob, when I had "Do Not Disturb" sign hanging on my door. The room size was smaller than expected.
Response from Solaria Nishitetsu Hotel Sapporo Mukai on 12 Dec 2023
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.We hope you had a relaxing stay with us.Our hotel is located about 5 minutes on foot from Sapporo Station, which is convenient for shopping and sightseeing.Thank you for your cooperation in our eco-friendly cleaning.We clean the room every two days, and we will provide you with fresh towels and water on the days when the room is not cleaned.We hope you will choose our hotel again when you come to Sapporo.Thank you for taking the time to write to us.We sincerely look forward to welcoming you again.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel, ideally located for Sapporo station
Stayed 1 night in Nov 2023
Response from Solaria Nishitetsu Hotel Sapporo Hashimoto on 28 Nov 2023
Thank you very much for staying at our hotel.We are very pleased to have received your kind words of appreciation and praise in spite of your busy schedule.We will continue to make every effort to provide you with a comfortable hotel stay.We sincerely look forward to welcoming you again.Solaria Nishitetsu Hotel Sapporo Hashimoto

10/10 Excellent

Toyohiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ソラリア西鉄ホテル札幌 橋本 on 22 Nov 2023
この度はソラリア西鉄ホテル札幌へご宿泊頂き誠にありがとうございます。ご滞在中はごゆっくりお過ごし頂けましたでしょうか。今後も皆様に快適にお過ごし頂けるよう努めて参りますので今後とも当ホテルを宜しくお願い致します。またのご来館を心よりお待ち申し上げております。

8/10 Good

Tommy, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great breakfast buffet, I would recommend to include it with your booking if you’re an early bird. Surrounding dining options are limited in the early hours. About a 15 min walk can get you past the Odori park and into shopping/dining central. We would consider staying here again on our next visit to Sapporo.
Response from Front desk HyunWoo Lee on 6 Nov 2023
Thank you for staying with us also thank you for leaving your good review.We are looking forward to seeing you again.Thank you

10/10 Excellent

Yong sook

Stayed 1 night in Oct 2023
Response from ソラリア西鉄ホテル札幌 フロント 向 on 21 Nov 2023
この度はソラリア西鉄ホテル札幌にご宿泊頂き誠にありがとうございます。滞在中はごゆっくりお過ごし頂けましたでしょうか。ご要望等ございましたら何なりとお申し付けくださいませ。お忙しい中ご投稿をありがとうございます。またのご来館を心よりお待ち申し上げます。

10/10 Excellent

Mie

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Comfortable, relaxing and very clean. Staff is very professional and friendly. Excellent hotel!
Stayed 7 nights in Oct 2023
Response from Solaria Nishitetsu Hotel Sapporo Oda on 23 Oct 2023
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo. We are relieved to hear that you were satisfied with our services. We will continue to improve our hospitality to satisfy all our guests. We look forward to seeing you again. Thank you very much for taking time out of your busy schedule to evaluate our hotel.

10/10 Excellent

DongWook

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff recommended fantastic restaurant with such a friendly attitude!
Stayed 1 night in Oct 2023
Response from Solaria Nishitetsu Hotel Sapporo Oda on 23 Oct 2023
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo. All of our staff is very pleased to receive your wonderful evaluation. We will continue to make every effort to provide the best hospitality to our guests. Thank you for taking time out of your busy schedule to post your evaluation after your stay. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice choice
Great hotel in a very convenient location.
Stayed 2 nights in Sep 2023
Response from Solaria Nishitetsu Hotel Sapporo Oda on 13 Oct 2023
Thank you very much for choosing our hotel. Thank you again for taking time out of your busy schedule to give us an evaluation after your stay. We will continue to make every effort to satisfy our guests. We look forward to seeing you again soon.

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Solaria Nishitetsu Hotel Sapporo Oda on 11 Oct 2023
Thank you for staying with us.I am pleased to hear that you were satisfied with your stay.We hope you will have another opportunity to visit us again.We look forward to seeing you again.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from ソラリア西鉄ホテル札幌 フロント 向 on 7 Oct 2023
この度はソラリア西鉄ホテル札幌にご宿泊頂き誠にありがとうございます。好評価をつけて頂き大変嬉しく存じます。今後とも皆様に快適にお過ごし頂けますようサービス向上に努めて参ります。お忙しい中ご投稿をありがとうございます。またのご来館をスタッフ一同心よりお待ち申し上げます。

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night business stay
One night stay for business. No bar, but restaurants etc nearby. Japanese bath was good and well kept. Room was relatively small but full of amenities and was modern and clean. Staff were polite and helpful and no problems with English.
Stayed 1 night in Sep 2023
Response from Front desk Yamamoto on 3 Oct 2023
Thank you so much for staying with us.We are appreciate with your beautiful reviews.The hotel is located close to Sapporo Station, just a 5-minute walk away. There are not many restaurants around the hotel, but the downtown area of Susukino is very convenient where it takes 15min on foot.We will continue to strive to provide services that exceed our customers' expectations.Thank you again for leaving your review.SOLARIA NISHITETSU HOTEL SAPPOROFront Yamamoto

10/10 Excellent

Eunae

Stayed 3 nights in Sep 2023
Response from ソラリア西鉄ホテル札幌 フロント 向 on 4 Oct 2023
この度はソラリア西鉄ホテル札幌にご宿泊頂き誠にありがとうございます。好評価をつけて頂き大変嬉しく存じます。滞在中はごゆっくりお過ごし頂けましたでしょうか。今後とも皆様にご満足いただけますよう、スタッフ一同日々精進して参ります。札幌へお越しの際は是非また当ホテルをご利用頂けると幸いです。お忙しい中ご投稿をありがとうございます。またのご来館を心よりお待ち申し上げます。

10/10 Excellent

SEUNG WOO

Stayed 3 nights in Sep 2023
Response from Front desk Yamamoto on 3 Oct 2023
Thank you for selecting us out of the many possible places here. We are deeply obliged to you for your kind compliments for us.We hope to seeing you again.Thank you for taking your time to leave a review.SOLARIA NISHITETSU HOTEL SAPPOROFront Yamamoto

8/10 Good

Phyllis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in central Sapporo and is very close to the JR Sapporo Station. There are ample parking spaces around the hotel. The corner room that we stayed offers a very spacious and nice view over the city centre. Through the room is not too big, the property is relatively new and all facilities are in good condition. The staff at the front desk are very helpful and pleasant.
Stayed 2 nights in Jul 2023
Response from Naohiro Habu on 29 Jul 2023
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.Our hotel is located in the center of Sapporo, a 5-minute walk from JR Sapporo Station, making it very convenient for sightseeing and shopping.Our twin rooms face the Hokkaido Government Office and offer a view of the garden.We will continue to strive to provide our guests with personalized service, We hope you will have the opportunity to stay with us again. Thank you very much for your stay.Solaria Nishitetsu Hotel SapporoNaohiro Habu

6/10 Okay

THOMAS

Travelled with family
Liked: Cleanliness
The hotel is average
Stayed 3 nights in Jul 2023
Response from Naohiro Habu on 14 Jul 2023
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo. We hope you will have another opportunity to stay at Solaria Nishitetsu Hotel Sapporo. Thank you very much for your stay.

6/10 Okay

darren

Travelled with partner
Liked: Cleanliness
Good location Upgraded room small Still using Covid protocols Bed and pillow hard Gym useless
Stayed 4 nights in Jul 2023
Response from Front desk : Naohiro Habu on 8 Jul 2023
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo. We are sorry, however, that we could not meet your expectations during your stay.We will make further efforts to satisfy our guests.We hope you will have another opportunity to stay at Solaria Nishitetsu Hotel Sapporo.Thank you very much for your stay.

10/10 Excellent

Zhi Wen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall stay
Stayed 2 nights in Jun 2023
Response from Front desk Mukai on 6 Jul 2023
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.We are glad to hear that you had a relaxing stay with us.We hope you will choose our hotel again when you visit Sapporo.Thank you for taking time out of your busy schedule to write us.We sincerely look forward to welcoming you again.

8/10 Good

Kwong

Liked: Cleanliness, staff & service, property conditions & facilities
Near: Underground Shopping Area, Sapporo Train Station, Toyota Rental Car, Udori Park
Stayed 4 nights in Jun 2023
Response from Solaria Nishitetsu Hotel Sapporo Mukai on 29 Jun 2023
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.As you mentioned, our hotel is located about 5 minutes on foot from Sapporo Station, which is convenient for sightseeing and shopping. The scenery in Hokkaido is completely different depending on the season, so we are sure you will enjoy a different view. We hope you will choose our hotel when you visit Hokkaido.Thank you for taking the time to write us.We look forward to serving you again.

10/10 Excellent

Kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to stations
Stayed 4 nights in May 2023
Response from Solaria Nishitetsu Hotel Sapporo Mukai on 29 Jun 2023
Thank you very much for staying at Solaria Nishitetsu Hotel Sapporo.As you mentioned, our hotel is located about 5 minutes on foot from Sapporo Station, which is convenient for shopping and sightseeing.We hope you will choose our hotel again when you visit Sapporo.Thank you for taking time out of your busy schedule to write us.We sincerely look forward to your return.

8/10 Good

Pei-Yao, Norcross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from ソラリア西鉄ホテル札幌 フロント 向 on 29 Jun 2023
この度はソラリア西鉄ホテル札幌にご宿泊頂き誠にありがとうございます。また札幌にお越しの際は是非当ホテルをお選び頂ければ幸いです。お忙しい中ご投稿を頂きありがとうございます。またのご来館を心よりお待ち致しております。

8/10 Good

Hannah, Pyrmont

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall me and my partner enjoyed our stay in this hotel. We in particularly like the public bath facilities and the closeness to the Sapporo city centre. We found it very easy to walk to most places from this hotel. The air humidifier and vents in the shower needed a bit of a clean but otherwise this was overall a clean hotel.
Stayed 3 nights in Apr 2023
Response from Naohiro Habu on 6 May 2023
Thank you very much for your stay.We are relieved to hear that you enjoyed your stay to the fullest.However, we would like to thank you for your valuable feedback regarding the cleaning.We will take your feedback into consideration and will make every effort to make the most of it in the future.We hope that you will have the opportunity to stay with us again.

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2023
Response from Naohiro Habu on 6 May 2023
Thank you very much for your stay.Our hotel is a 5-minute walk from JR Sapporo Station. Located in the centre of Sapporo, it is highly convenient for sightseeing and business.Thank you very much for your stay.