One of the best hotel stays I've had in Japan.
- Extraordinarily convenient - you walk out of Otaru station and there it is!
- Amazing breakfast buffet - so much food, so much variety, high quality sashimi and other ingredients
- Sizable onsen baths, perfect way to relax after a long trip
- The area is very walkable to shopping districts, the canal, etc, and Otaru station connects you with buses and trains to go anywhere else you need
- Friendly and efficient staff
Literally zero complaints.