Big comfortable rooms, flexible late checkout policy. Nice location. One downside is the 'spa'. It's a small space that is operated independently of the hotel, so hotel staff couldn't give us any information, and the spa wouldn't answer the phone. We had to make several in person visits to contact a staff person, and were in the end unable to arrange a massage. The sauna is inside the spa, but operated by the hotel, so the spa people cant turn it on. Another big problem: I left my credit card in the room when we checked out, and have called the hotel about it, without success. One person said they had it, another said she wasn't aware of it and would check it out, and no one ever got back to me.