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Reviews of Blue Tree Premium Faria Lima

3.5 out of 5
Blue Tree Premium Faria Lima
Avenida Brigadeiro Faria Lima 3989, Itaim Bibi, São Paulo, SP

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1001 reviews" "
Rating 8 - Good. 286 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location for one night stay in sao paulo. Staff were very attentive. Rooms are spacious. Highly recommend this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen, San antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms. Best I have seen in Brazil. It’s truly luxury and modern. Especially if you are foreigner, this will meet your expectations better than most hotels in Brazil. Be cautious to book from app like Expedia to avoid high prices. The front desk prices are very high.
Stayed 3 nights in Mar 2024
Response from Blue Tree Premium Faria Lima on 4 Apr 2024
Dear Mr. Stephen. Thank you for choosing Blue Tree Premium Faria Lima for your stay and for sharing your observations with us.It is wonderful to know that you had unique experiences in our hotel and you can enjoy our privileged location.All our Hospitality Team is extremante glad we have reached your expectations during your stay!It is these comments that motivate us to seek the quality of our services offered, structure and differentials.We hope to receive it again, be sure to visit us!Best Regards,Albert Cardoso Services and Front Desk Coordinator

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Blue Tree Premium Faria Lima on 27 Jan 2024
Olá Sr. Jason, Muito obrigado por nos enviar seu importante feedback sobre a sua estada. Ficamos muito felizes em saber que conseguimos transmitir a proposta da rede Blue Tree por meio de nossos serviços e atendimento. Atenciosamente, Albert Cardoso Coordenador de Recepção Serviços e Qualidade Blue Tree Premium Faria Lima

8/10 Good

Lars Helge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, but time to do up the rooms...
Stayed 2 nights in Nov 2023
Response from Blue Tree Premium Faria Lima on 14 Dec 2023
Dear Lars Helge. Thank you for choosing Blue Tree Premium Faria Lima for your stay and for sharing your observations with us.It is wonderful to know that you had unique experiences in our hotel and you can enjoy our privileged location.All our Hospitality Team is extremante glad we have reached your expectations during your stay!It is these comments that motivate us to seek the quality of our services offered, structure and differentials.We hope to receive it again, be sure to visit us!Best Regards,Albert Cardoso Services and Front Desk Coordinator

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Dec 2023
Response from Blue Tree Premium Faria Lima on 14 Dec 2023
Olá Sr. Fernando, Muito obrigado por nos enviar seu importante feedback sobre a sua estada. Ficamos muito felizes em saber que conseguimos transmitir a proposta da rede Blue Tree por meio de nossos serviços e atendimento. Atenciosamente, Albert Cardoso Coordenador de Recepção Serviços e Qualidade Blue Tree Premium Faria Lima

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area, well presented, competent staff
Stayed 2 nights in Nov 2023
Response from Blue Tree Premium Faria Lima on 22 Nov 2023
Dear Mr. Michael. Thank you for choosing Blue Tree Premium Faria Lima for your stay and for sharing your observations with us.It is wonderful to know that you had unique experiences in our hotel and you can enjoy our privileged location.All our Hospitality Team is extremante glad we have reached your expectations during your stay!It is these comments that motivate us to seek the quality of our services offered, structure and differentials.We hope to receive it again, be sure to visit us!Best Regards,Albert CardosoServices and Front Desk Coordinator

6/10 Okay

JOYCE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
what i like was the staff what could improve is the rooms, that didnt have tea pot or coffe machine.....
Stayed 2 nights in Oct 2023
Response from Blue Tree Premium Faria Lima on 17 Oct 2023
Dear Mrs. Joyce, Thank you very much for sending us your important feedback about your recent stay at our Blue Tree Premium Faria Lima. We are very sorry to hear that we were unable to fully meet all of your expectations. We consider your opinion very important, and therefore I am taking into account all your comments so that we can work on possible improvements. Sincerely, Albert Cardoso Front Desk Coordinator

10/10 Excellent

ORNELIO

Stayed 2 nights in Aug 2023
Response from Blue Tree Premium Faria Lima on 28 Aug 2023
Olá Sr. Ornelio, Muito obrigado por nos enviar seu importante feedback sobre a sua estada. Ficamos muito felizes em saber que conseguimos transmitir a proposta da rede Blue Tree por meio de nossos serviços e atendimento. Atenciosamente, Albert Cardoso Coordenador de Recepção Serviços e Qualidade Blue Tree Premium Faria Lima

6/10 Okay

Adam

Stayed 1 night in Jul 2023
Response from Blue Tree Premium Faria Lima on 3 Aug 2023
Prezado Sr. Adam, Muito obrigado por nos enviar seu importante feedback sobre a sua recente estada em nosso Blue Tree Premium Faria Lima. Ficamos entristecidos por não atendermos as suas expectativas de forma plena. Saiba que considero sua opinião muito importante, e por isso estou levando em consideração todas as suas observações, para que possamos trabalhar em possíveis aprimoramentos. Cordialmente, Albert Cardoso Coordenador de Recepção Serviços e Qualidade

6/10 Okay

Natalie

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Location is great. Centrally located with easy access to the best of São Paulo city. Property is old and not well kept. I had chipped and broker furniture in the room I stayed. The spa does not have locker rooms. There is one shared bathroom only. That is the only option to change before and after a massage.
Stayed 2 nights in May 2023
Response from Blue Tree Premium Faria Lima on 13 Jun 2023
Dear Mrs. Natalie, Thank you very much for sending us your important feedback about your recent stay at our Blue Tree Premium Faria Lima. We are very sorry to hear that we were unable to fully meet all of your expectations. We consider your opinion very important, and therefore I am taking into account all your comments so that we can work on possible improvements. Sincerely, Albert Cardoso Front Desk Coordinator

10/10 Excellent

CHRISTINE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Property was clean & safe.
Stayed 9 nights in Feb 2023
Response from Blue Tree Premium Faria Lima on 5 Mar 2023
Dear Mrs. Christine,Thank you for choosing Blue Tree Premium Faria Lima for your stay and for sharing your observations with us.It is wonderful to know that you had unique experiences in our hotel and you can enjoy our privileged location.All our Hospitality Team is extremante glad we have reached your expectations during your stay!It is these comments that motivate us to seek the quality of our services offered, structure and differentials.We hope to receive it again, be sure to visit us!Best Regards,Albert CardosoServices and Front Desk Coordinator

10/10 Excellent

anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sao Paulo, Carnivol Brasil
it was a very safe, clean unit, and well decorated. Only negative is the water or at least 2 small bottles of water should be free per day, and the hotel bar, says their open til 1am, when in fact its not. well managed, happy and friendly staff and on their game for recommendations and places to go to.
Stayed 9 nights in Feb 2023
Response from Blue Tree Premium Faria Lima on 2 Mar 2023
Dear Mr. Anton,Thank you for choosing Blue Tree Premium Faria Lima for your stay and for sharing your observations with us.It is wonderful to know that you had unique experiences in our hotel and you can enjoy our privileged location.All our Hospitality Team is extremante glad we have reached your expectations during your stay!It is these comments that motivate us to seek the quality of our services offered, structure and differentials.We hope to receive it again, be sure to visit us!Best Regards,Albert CardosoServices and Front Desk Coordinator

10/10 Excellent

cristian

Stayed 3 nights in Jan 2023
Response from Blue Tree Premium Faria Lima on 8 Feb 2023
Olá Sr. Cristian, Muito obrigado por nos enviar seu importante feedback sobre a sua recente estada em nosso Blue Tree Premium Faria Lima. Ficamos muito felizes em saber que conseguimos transmitir a proposta da rede Blue Tree por meio de nossos serviços e atendimento. Receba um cordial abraço de todo nosso Time de Hospitalidade. Atenciosamente, Albert Cardoso Coordenador de Recepção Serviços e Qualidade

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Response from Blue Tree Premium Faria Lima on 9 Jan 2023
Olá Sr. Marcos, Muito obrigado por nos enviar seu importante feedback sobre a sua recente estada em nosso Blue Tree Premium Faria Lima. Ficamos muito felizes em saber que conseguimos transmitir a proposta da rede Blue Tree por meio de nossos serviços e atendimento. Receba um cordial abraço de todo nosso Time de Hospitalidade. Atenciosamente, Albert Cardoso Coordenador de Recepção Serviços e Qualidade

4/10 Poor

Alexandre

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
This Hotel Have Seen Much Better Days
Is all about location now...that is awesome if you have business to do @Faria Lima region in SP. But hotel was only partial renovated. I stayed in an executive suite that is pretty decent...BUT both bathrooms were just old and disgusting. Lot of options at breakfast, but quantity doesn't mean quality at all. The cherry on top were the elevators during my stay...there were days that took me almost 10-15 minutes to get from my room at the 25th floor to lobby in the morning.
Stayed 6 nights in Dec 2022
Response from Blue Tree Premium Faria Lima on 21 Dec 2022
Dear Mr. Alexandre, Thank you very much for sending us your important feedback about your recent stay at our Blue Tree Premium Faria Lima. We are very sorry to hear that we were unable to fully meet all of your expectations. We consider your opinion very important, and therefore I am taking into account all your comments so that we can work on possible improvements. Sincerely, Albert Cardoso Front Desk Coordinator

10/10 Excellent

Laura

Stayed 1 night in Oct 2022
Response from Blue Tree Premium Faria Lima on 24 Oct 2022
Olá Sra. Laura, Muito obrigado por nos enviar seu importante feedback sobre a sua recente estada em nosso Blue Tree Premium Faria Lima. Ficamos muito felizes em saber que conseguimos transmitir a proposta da rede Blue Tree por meio de nossos serviços e atendimento. Receba um cordial abraço de todo nosso Time de Hospitalidade. Atenciosamente, Albert Cardoso Coordenador de Recepção Serviços e Qualidade

6/10 Okay

Joao Pedro

Travelled with partner
Liked: Staff & service
Great Location Hotel is a weared down, and needs better cleaning. There was dust and dirt under de bed and the windows are so dirty, you can barely see through at night
Stayed 1 night in Oct 2022
Response from Blue Tree Premium Faria Lima on 17 Oct 2022
Dear Mr. João Pedro, Thank you very much for sending us your important feedback about your recent stay at our Blue Tree Premium Faria Lima. We are very sorry to hear that we were unable to fully meet all of your expectations. We consider your opinion very important, and therefore I am taking into account all your comments so that we can work on possible improvements. Sincerely, Albert Cardoso Front Desk Coordinator

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, staff & service
No hot tub for use by all.
Stayed 2 nights in Sep 2022
Response from Blue Tree Premium Faria Lima on 20 Sept 2022
Dear Kirk,Thank you very much for sending us your important feedback about your recent stay at our Blue Tree Premium Faria Lima.We are very sorry to hear that we were unable to fully meet all of your expectations.We consider your opinion very important, and therefore I am taking into account all your comments, so that we can work on possible improvements.Sincerely,Albert CardosoFront Desk Coordinator

8/10 Good

Luis Agustin, San Pedro Garza Garcia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good area.
Stayed 3 nights in Sep 2022
Response from Blue Tree Premium Faria Lima on 20 Sept 2022
Olá Sr. Luis, Muito obrigado por nos enviar seu importante feedback sobre a sua recente estada em nosso Blue Tree Premium Faria Lima. Ficamos muito felizes em saber que conseguimos transmitir a proposta da rede Blue Tree por meio de nossos serviços e atendimento. Receba um cordial abraço de todo nosso Time de Hospitalidade. Atenciosamente, Albert Cardoso Coordenador de Recepção Serviços e Qualidade

10/10 Excellent

delin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Blue Tree Premium Faria Lima on 10 Sept 2022
Olá Delin, Muito obrigado por nos enviar seu importante feedback sobre a sua recente estada em nosso Blue Tree Premium Faria Lima. Ficamos muito felizes em saber que conseguimos transmitir a proposta da rede Blue Tree por meio de nossos serviços e atendimento. Receba um cordial abraço de todo nosso Time de Hospitalidade. Atenciosamente, Albert Cardoso Coordenador de Recepção Serviços e Qualidade

8/10 Good

Heloisa

Stayed 2 nights in Aug 2022
Response from Blue Tree Premium Faria Lima on 29 Aug 2022
Olá Sra. Heloisa, Muito obrigado por nos enviar seu importante feedback sobre a sua recente estada em nosso Blue Tree Premium Faria Lima. Ficamos muito felizes em saber que conseguimos transmitir a proposta da rede Blue Tree por meio de nossos serviços e atendimento. Receba um cordial abraço de todo nosso Time de Hospitalidade. Atenciosamente, Albert Cardoso Coordenador de Recepção Serviços e Qualidade

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location and value for money. The property is a bit worn out and the food service just average
Stayed 2 nights in Jun 2022
Response from Blue Tree Premium Faria Lima on 4 Jul 2022
Dear Mr. Carlos, First of all, thank you for your recent visit to Blue Tree Premium Faria Lima. Your satisfaction is our main goal and it is with your opinion that we will improve our services, ensuring that you will always find the best in our hotel. It is these comments that help us to seek quality service, providing the difference to our guests. We thank you for your comments and hope that you can see our efforts to improve the service in the next opportunity. Receive a warm hug from our entire Hospitality Team. Yours truly, Albert Cardoso Coordinator of Reception, Services and Quality

10/10 Excellent

adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels offers a great view from some areas of São Paulo. Closed to malls, grocery store,restaurants and more. The pool is heated and it’s on roof top. They also have a spa service - that you can buy amazing spa treatments for a reasonable price. The breakfast was impressive: great selection of fruits, cakes, breads and more. Plus vey clean and well served.
Stayed 2 nights in May 2022
Response from Blue Tree Premium Faria Lima on 4 Jul 2022
Dear Mrs. Adriana, Thank you for sending us your important feedback about your recent stay at our Blue Tree Premium Faria Lima. We are very happy to know that we were able to transmit the Blue Tree chain's mission through our services and customer service. It is very gratifying to receive such positive feedback about our services. A warm hug from our entire Hospitality Team. Yours truly, Albert Cardoso Coordinator of Reception, Services and Quality

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Apr 2022

10/10 Excellent

Ted

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 5 nights in Apr 2022
Response from Blue Tree Premium Faria Lima on 13 Apr 2022
Dear Ted, First of all, we would like to thank you for chose Blue Tree Premium Faria Lima as your Hotel in São Paulo. We are glad to hear from you that we reached your expectations, your compliments will be delivered to our staff. Next time when you come back to São Paulo, do not forget to visit us again, it is going to be a pleasure. Best regards, Andreas Pohlmann General Manager

10/10 Excellent

Patricia, Norwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excelent. Breakfast excelent. Gym and pool excelent ! Terrace and view excelent. Employee excelent and wifi excelent. Definitely I will came back
Stayed 2 nights in Feb 2022
Response from Blue Tree Premium Faria Lima on 14 Feb 2022
Dear Mrs. Patricia, Thank you for choosing Blue Tree Premium Faria Lima for your stay and for sharing your observations with us. It is wonderful to know that you had unique experiences in our hotel and you can enjoy our privileged location. All our Hospitality Team is extremante glad we have reached your expectations during your stay! It is these comments that motivate us to seek the quality of our services offered, structure and differentials. We hope to receive it again, be sure to visit us! Best Regards, Andreas Pohlmann General Manager

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Blue Tree Premium Faria Lima on 14 Feb 2022
Olá Sr. Felipe, Muito obrigado por dividir sua experiência e alegrar o nosso dia com suas palavras tão gentis! Ficamos emocionados com o seu reconhecimento e destaque. Receba um cordial abraço de todo nosso Time de Hospitalidade. Atenciosamente, Albert Cardoso Coordenador de Recepção Serviços e Qualidade

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Blue Tree Premium Faria Lima on 30 Dec 2021
Olá Sr. Eugene, Ficamos felizes e emocionados com o seu lindo relato! Obrigado por tamanho carinho em suas palavras e atenção ao descrever cada detalhe da experiência em nosso hotel. Ficarei honrado em retransmitir seu feedback a toda nossa equipe que contribuiu para uma hospedagem tão memorável. A nossa alegria fica ainda mais completa de saber que você voltará! Sempre um grande prazer! Cordialmente, Albert Cardoso Coordenador de Recepção Serviços e Qualidade

8/10 Good

LOURENCO

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021
Response from Blue Tree Premium Faria Lima on 13 Dec 2021
Prezado Sr. Lourenco, Ficamos muito felizes em saber que conseguimos transmitir a proposta da rede Blue Tree através dos nossos serviços. Receba um cordial abraço de todo nosso Time de Hospitalidade. Atenciosamente, Andreas Pohlmann Gerente Geral

6/10 Okay

Claudio

Stayed 1 night in Nov 2021
Response from Blue Tree Premium Faria Lima on 14 Nov 2021
Prezado Sr. Claudio, Muito obrigado por nos enviar seu importante feedback sobre a sua recente estada em nosso Blue Tree Premium Faria Lima. Sentimos muito em saber que não conseguimos atender todas as suas expectativas de forma plena e peço nossas sinceras desculpas pelo ocorrido. Saiba que considero sua opinião muito importante, e por isso estou levando em consideração todas as suas observações, para que possamos aprimorar os nossos serviços. Cordialmente, Andreas Pohlmann Gerente Geral

10/10 Excellent

Fued, Bal Harbour

Stayed 2 nights in Oct 2021

8/10 Good

Helvio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Blue Tree Premium Faria Lima on 14 Nov 2021
Prezado Sr. Helvio, Muito obrigado por dividir sua experiência e alegrar o nosso dia com suas palavras tão gentis! Ficamos muito felizes em saber que conseguimos transmitir a proposta da rede Blue Tree através dos nossos serviços e atendimento. Toda equipe ficou emocionada com o seu reconhecimento e destaque! A Família Blue Tree Premium Faria Lima aguarda desde já sua próxima visita. Receba um cordial abraço de todo nosso Time de Hospitalidade. Atenciosamente, Albert Cardoso Coordenador de Recepção

10/10 Excellent

Jeff

Stayed 1 night in Oct 2021
Response from Blue Tree Premium Faria Lima on 21 Oct 2021
Prezado Sr. Jeff, Muito obrigado por dividir sua experiência e alegrar o nosso dia com suas palavras tão gentis! Ficamos muito felizes em saber que conseguimos transmitir a proposta da rede Blue Tree através dos nossos serviços e atendimento. Toda equipe ficou emocionada com o seu reconhecimento e destaque! A Família Blue Tree Premium Faria Lima aguarda desde já sua próxima visita. Receba um cordial abraço de todo nosso Time de Hospitalidade. Atenciosamente, Albert Cardoso Coordenador de Recepção

10/10 Excellent

Wency

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant. Had a layover & decided to explore.
Stayed 1 night in Aug 2021
Response from Blue Tree Premium Faria Lima on 24 Aug 2021
Dear Wency, First of all, we would like to thank you for chose Blue Tree Premium Faria Lima as your Hotel in São Paulo. All our Hospitality Team is extremely glad we have reached your expectations during your stay! Next time when you come back to São Paulo, do not forget to visit us again, it is going to be a pleasure. Warmest regards, Andreas Pohlmann General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, nicely located
Stayed 1 night in Aug 2021
Response from Blue Tree Premium Faria Lima on 24 Aug 2021
Dear Guest, First of all, we would like to thank you for chose Blue Tree Premium Faria Lima as your Hotel in São Paulo. All our Hospitality Team is extremely glad we have reached your expectations during your stay! Next time when you come back to São Paulo, do not forget to visit us again, it is going to be a pleasure. Warmest regards, Andreas Pohlmann General Manager

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Me and my family really enjoyed the stay. The location is great with lots of restaurants at walking distance, breakfast was great and staff was friendly. Room is clean.
Stayed 4 nights in Jul 2021
Response from Blue Tree Premium Faria Lima on 24 Aug 2021
Dear Mr. Luis, First of all, we would like to thank you for chose Blue Tree Premium Faria Lima as your Hotel in São Paulo. All our Hospitality Team is extremely glad we have reached your expectations during your stay! Next time when you come back to São Paulo, do not forget to visit us again, it is going to be a pleasure. Warmest regards, Andreas Pohlmann General Manager

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is gross. It looks as though the last time they updated anything was in 1992. The pictures are very deceiving and the rooftop is beyond disappointing.
Stayed 1 night in Aug 2021
Response from Blue Tree Premium Faria Lima on 24 Aug 2021
Dear Guest, Thank you for choosing Blue Tree Premium Faria Lima for your stay and for sharing your observations with us. We are very sorry to hear that in some points we have left to be described in your comment, this is not really the standard of service that we cherish in our hotels. We would like to inform you that we have renovated floors called Premier Luxury category. We also have two exclusive floors, the 24th and 25th floors where the suites are located (Executive and Premier). Besides offering quality service, our goal is that all our guests have comfort in our hotel. Best Regards, Andreas Pohlmann General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Blue Tree Premium Faria Lima on 5 Aug 2021
Prezado Hóspede Primeiramente, agradecemos sua recente visita ao Blue Tree Premium Faria Lima. Sua satisfação é nosso maior objetivo e é com sua opinião que iremos aperfeiçoar nossos serviços, garantindo que irá encontrar sempre o melhor em nosso hotel. São esses comentários que nos motivam a buscar a qualidade de serviços, proporcionando o diferencial aos nossos hóspedes. Contamos com sua visita em breve. Receba um cordial abraço de todo nosso Time de Hospitalidade. Atenciosamente, Andreas Pohlmann Gerente Geral

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021
Response from Blue Tree Premium Faria Lima on 29 Jun 2021
Olá Sr. Francisco, Muito obrigado por sua avaliação. Atenciosamente, Albert Cardoso Chefe de Recepção

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
It is past its heyday. Our room looked particularly dated and did not feel clean.
Stayed 3 nights in Jun 2021
Response from Blue Tree Premium Faria Lima on 29 Jun 2021
Dear Guest, Thank you for choosing Blue Tree Premium Faria Lima for your stay and for sharing your observations with us. Your satisfaction is our ultimate goal. It’s through your opinion that we will perfect our services and assure you that you will always find the best in our hotel. Besides offering the quality service, our goal is that all our guests have the comfort in our hotel. Best Regards, Andreas Pohlmann General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for one night on honeymoon and was received with all the care in the world by the staff (Gael and Leandro).
Stayed 1 night in Jun 2021
Response from Blue Tree Premium Faria Lima on 18 Jun 2021
Dear Guest, First of all, we would like to thank you for chose Blue Tree Premium Faria Lima as your Hotel in São Paulo. We are glad to hear from you that we reached your expectations, your compliments will be delivered to our staff. Next time when you come back to São Paulo, do not forget to visit us again, it is going to be a pleasure. Best regards, Andreas Pohlmann General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

delin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Great
Stayed 1 night in Jan 2021
Response from Blue Tree Premium Faria Lima on 10 Feb 2021
Dear Delin, Thank you for choosing Blue Tree Premium Faria Lima for your stay and for sharing your observations with us. It is wonderful to know that you had unique experiences in our hotel and you can enjoy our privileged location. All our Hospitality Team is extremante glad we have reached your expectations during your stay! Best Regards, Andreas Pohlmann General Manager

10/10 Excellent

Euclides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Blue Tree Premium Faria Lima on 30 Jan 2021
Prezado senhor Euclides, Primeiramente, agradecemos sua recente visita ao Blue Tree Premium Faria Lima. Sua satisfação é nosso maior objetivo e é com sua opinião que iremos aperfeiçoar nossos serviços, garantindo que irá encontrar sempre o melhor em nosso hotel. Contamos com sua visita em breve. Receba um cordial abraço de todo nosso time de hospitalidade. Atenciosamente, Andreas Pohlmann

8/10 Good

Juliana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very good location, just the room must be updated ASAP
Stayed 1 night in Nov 2020
Response from Blue Tree Premium Faria Lima on 9 Nov 2020
Dear Mrs. Juliana, Thank you for choosing Blue Tree Premium Faria Lima for your stay and for sharing your observations with us. It is wonderful to know that you had unique experiences in our hotel and you can enjoy our privileged location. We are very sorry to hear that in some points we have left to be described in your comment, this is not really the standard of service and the service that we cherish in our hotels Besides offering quality service, our goal is that all our guests have comfort in our hotel. Best Regards, Andreas Pohlmann General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
loved the balcony room, and the cleanliness of the hotel
Stayed 4 nights in Oct 2020
Response from Blue Tree Premium Faria Lima on 29 Oct 2020
Dear Guest, Thank you for choosing Blue Tree Premium Faria Lima for your stay and for sharing your observations with us. It is wonderful to know that you had unique experiences in our hotel and you can enjoy our privileged location. All our Hospitality Team is extremante glad we have reached your expectations during your stay! It is these comments that motivate us to seek the quality of our services offered, structure and differentials. We hope to receive it again, be sure to visit us! Best Regards, Andreas Pohlmann General Manager

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night, location, location, location !
Stayed 1 night in Oct 2020
Response from Blue Tree Premium Faria Lima on 14 Oct 2020
Dear Mr. Ricardo, Thank you for choosing Blue Tree Premium Faria Lima for your stay and for sharing your observations with us. It is wonderful to know that you had unique experiences in our hotel and you can enjoy our privileged location. All our Hospitality Team is extremante glad we have reached your expectations during your stay! It is these comments that motivate us to seek the quality of our services offered, structure and differentials. We hope to receive it again, be sure to visit us! Best Regards, Andreas Pohlmann General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020