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Reviews of Hampton by Hilton Sanya Bay

4 out of 5
Hampton by Hilton Sanya Bay
No. 169 Cuiping District, Phoenix Watertown, Phoenix Road, Sanya

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 8 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel close to the airport. Not recommended for long term since it is not near the major tourist spots but if you are flying into Sanya late and need a place to crash it will do. Breakfast was good enough.
Stayed 3 nights in Jun 2022

8/10 Good

Gordon

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2017
亲爱的客人您好，感谢您的评分

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
尊敬的朋友您好呀！感谢你在百忙之中抽空点评，希尔顿欢朋客群定位主要是商旅精英和亲子家庭的中端国际品牌酒店。我们接待的不仅仅是客人，更是来自远方的朋友。“友善、可靠、关怀、周全”，是欢朋带给客人的个性魅力，更是客人钟情欢朋的原因，我们会努力做的越来越好，希望能有机会再次为你服务！————等待你的欢小朋

8/10 Good

Jun

Stayed 1 night in Mar 2021

2/10 Terrible

masashi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
世界で初めて英語の通じないヒルトンホテル
このホテルは 中国人の為にあるホテルです ヒルトンの名前で 騙されてはいけません フロントも 英語が通じる人が ほとんどいません まったく外国語のできない スタッフを 平気で置いておく 神経を疑います 確かに お客さんは中国人しかいないようでしたが お話にならない レベルです ホテルの前に タクシーはいません 乗りたければ 500 M ほど歩いて 大通り に出た方がいいです
Stayed 1 night in Dec 2019

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from selina on 19 Jun 2019
我最亲爱的朋友，非常感谢亲亲对欢小朋的认可，您的认可就是我们最大的骄傲，欢小朋们一定会在广大的人民群众的认可下继续保持优良作风，秉承友善，关怀，可靠，周全的服务理念继续为广大的人民群众服务，期待客官及客官朋友的再一次到来－－－－－－天天向上的欢小朋

8/10 Good

Verified traveller

Stayed 5 nights in May 2019
Response from 欢小朋 on 18 May 2019
亲爱的朋友，您好！我是可爱的欢朋吉祥物：欢小朋，么么哒~很荣幸希尔顿欢朋的小伙伴们能与您共同度过一段快乐的时光，也感谢你对我们员工服务的认可。愿您在每次旅途都能感受到我们最真诚的爱，－－－－亲切友好的欢小朋

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from 欢小朋 on 13 Jun 2019
亲爱的朋友，感恩有您，感谢您选择入住三亚湾希尔顿欢朋酒店，希尔顿欢朋是【希尔顿全球】旗下13大酒店品牌中酒店数量最多的品牌，定位为中端商务酒店品牌，旨在为广大商旅精英和亲子家庭提供 高性价比 高品质 的入住体验。我们也会不断的学习进步，迎接您的下次到来~~

8/10 Good

xin

Liked: Cleanliness, staff & service, room comfort
如果400多的价格，那就算性价比很高了。如果600还不如去红树林，周围没有饭店，但是走800米有红树林度假世界。没有给我们升级房间 也没有送任何水果。
Stayed 4 nights in Feb 2018
Response from 欢小朋 on 16 May 2019
亲爱的朋友，您好！我是可爱的欢朋吉祥物：欢小朋，么么哒~很荣幸希尔顿欢朋的小伙伴们能与您共同度过一段快乐的时光，也感谢你对我们员工服务的认可。愿您在每次旅途都能感受到我们最真诚的爱，－－－－亲切友好的欢小朋

8/10 Good

JIANKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很适合全家出游，父母很喜欢，楼下的游泳池很棒！旁边楼上住的是海航的空姐，很养眼。
Stayed 1 night in Feb 2018
Response from 欢小朋 on 13 Jun 2019
亲爱的朋友，您好！我是可爱的欢朋吉祥物：欢小朋，么么哒~很荣幸希尔顿欢朋的小伙伴们能与您共同度过一段快乐的时光，也感谢你对我们员工服务的认可。愿您在每次旅途都能感受到我们最真诚的爱，－－－－亲切友好的欢小朋

6/10 Okay

パティ, 東京

交通不便
とくになし・・・・・・ フロントが暗くて、第一印象はよくなかった。 ヒルトンというブランドらしくはありません。
Stayed 1 night in Jan 2018
Response from 欢小朋 on 18 May 2019
亲爱的朋友~能够陪你度过一段愉悦的差旅时光，我们感到非常的 荣幸和喜悦！希尔顿欢朋客群定位主要是商旅精英和亲子家庭的中端国际品牌酒店，设施设备是严格按照集团要求布置，欢朋酒店的睡床与寝具是舒达(Serta）【HamptonBed】标准的双专利床垫与康乃馨床上床品，浴室及淋浴设备科勒（Kohler）卫浴、PeterThomas-Ruth沐浴品，客人的需求酒店会提前准备，每位欢朋宾客创造友善、可靠、关怀、周全的入住环境是我们一直以来努力的方向，客人的满意就是对酒店的最大鼓励，期待您再次光临哦！－－－－－－爱你的欢小朋

2/10 Terrible

Lorna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not take this hotel if you do not speak Mandari
The hotel was a terrible experience After 1 night we try to check out or change room but they have given us what they Think is the best room in the hotel.The room is small and Dirty.My socks was black.We check into Another hotel (pay from out pocket) and skip the other 5 nights.There were no staff who understood English.Hotel .com has talked to the hotel twice but noone return their call. We ate at the Chinese resteraunt in the hotel and the food was not cooked but warm from some where else.The glasses were Dirty and overall the experience was horriby. I guess we made a mistake with this hotel and my advice is do not use this hotel as your next choice if you do not speak Mandarin.Is a joke they bear the name Hilton.
Stayed 6 nights in Aug 2017
Dear guests: Because of the hotel training does not very well position lead to communication problems with you and us. I am so sorry, we can quickly make self-reflection, strengthen the training for people coming from different countries to feel our enthusiasm! Your Chinese restaurant can assure you that the food is absolutely safe and you can eat them with no worries.

8/10 Good

Shuk Ching

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017
亲爱的朋友~能够陪你度过一段愉悦的差旅时光，我们感到非常的 荣幸和喜悦！希尔顿欢朋客群定位主要是商旅精英和亲子家庭的中端国际品牌酒店，设施设备是严格按照集团要求布置，欢朋酒店的睡床与寝具是舒达(Serta）【HamptonBed】标准的双专利床垫与康乃馨床上床品，浴室及淋浴设备科勒（Kohler）卫浴、PeterThomas-Ruth沐浴品，客人的需求酒店会提前准备，每位欢朋宾客创造友善、可靠、关怀、周全的入住环境是我们一直以来努力的方向，客人的满意就是对酒店的最大鼓励，期待您再次光临哦！－－－－－－爱你的欢小朋

8/10 Good

Kwok Wai

Liked: Room comfort
性價比高
以酒店價格稱得上好好，離機場不遠，及往步行街打的也是十多元車費，整體房間大及整潔，早餐有很多款食品，但普遍味道一般
Stayed 2 nights in Jul 2017
蟹蟹您的点评，酒店有免费的巴士通往椰梦长廊海天浴场，途经超市公交站，饭馆，酒店内有3小时的免费自驾车。您提出早餐问题我们改进，喜欢南北客人都会喜欢！期待与您的下次相遇~