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Reviews of The Majestic Hotel

5 out of 5
The Majestic Hotel
Fira, Santorini, Santorini Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 322 out of 501 reviews" "
Rating 8 - Good. 135 out of 501 reviews" "
Rating 6 - Okay. 29 out of 501 reviews" "
Rating 4 - Poor. 12 out of 501 reviews" "
Rating 2 - Terrible. 3 out of 501 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Numa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Eleni T on 8 Apr 2024
Thank you for the rating!

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Santorini.
We loved the bar, pool, breakfast(with champagne), staff, view, location. A great place to stay!
Stayed 3 nights in Oct 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Santorini
Very lovely hotel and facilities. About 10-15 minutes walk from Thira town centre with lots of shops and eateries. Hotel staff were very hospitable. Breakfast was lovely .
Stayed 3 nights in Aug 2023
Response from Eleni T on 29 Oct 2023
Dear Michelle, thank you very much for the wonderful review and the highest rating!We look forward to welcoming you again!

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Eleni T on 30 Sept 2023
Dear Sheri, thank you very much for the highest rating!We hope we will welcome you again!

10/10 Excellent

Oryis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place, nice service and close to everywhere.
Stayed 3 nights in Sep 2023
Response from Eleni T on 12 Sept 2023
Dear Oryis, thank you very much for your wonderful review!We look forward to welcoming you again!

10/10 Excellent

HEATHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Loved the convenient location, walkability and general atmosphere.
Stayed 3 nights in Sep 2023
Response from Eleni T on 12 Sept 2023
Dear Heather, thank you very much for your review and wonderful comments!We hope we will host you again!

10/10 Excellent

tomonori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 4 nights in Aug 2023
Response from Eleni T on 3 Sept 2023
Dear Tomonori, thank you very much!

8/10 Good

Ludivina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Eleni T on 2 Sept 2023
Dear Ludivina, thank you for the review!

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jul 2023
Response from Eleni T on 30 Jul 2023
Dear Jimmy, thank you so much for the great rating!Looking forward to your next visit!

2/10 Terrible

Kamaljit

Stayed 3 nights in Jul 2023
Response from Eleni T on 30 Jul 2023
Dear guest, we wish we knew what has discomforted you while you were here, so we could have tried to rectify your opinion.We hope we will have the chance in the future!

10/10 Excellent

Mr

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beauty & romantic hotel. Staff helpful & friendly . Restaurant foods are nice & not too expensive .
Stayed 4 nights in Jul 2023
Response from Eleni T on 30 Jul 2023
Dear Mr, thank you for the warm comments and for your time to review!We hope we will see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at a wonderful hotel
This hotel is amazing. You will not be disappointed if you book it - I promise you! The rooms are spacious, we had a balcony overlooking the caldera (you may not have this - some rooms overlook the other side) with an incredible view. The room had a jacuzzi bathtub in it. The gym is really well equipped. The pool is large compared to other hotels in and around Fira. The building feels so private - the only time we really saw other guests was at breakfast or at the pool. Talking of breakfast - it was a brilliant selection of buffet items and cooked to order eggs. We didn't eat elsewhere at the hotel because it's a 10 minute walk into Fira and we preferred to do that. I worried for ages about whether I'd done the right thing booking a bigger hotel a bit further out of Fira and without the famous private pools, but once we arrived at The Majestic Hotel, I knew I'd made the right choice. A truly perfect stay. Thank you!
Stayed 3 nights in Jun 2023
Response from Eleni T on 4 Jul 2023
Dear Guest, thank you so much for the wonderful comments about our hotel and the great rating!We wish we will have the chance to welcome you again!

10/10 Excellent

Doug, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. The location to the town was only about 5 minutes walk.
Stayed 4 nights in Jun 2023
Response from Eleni T on 4 Jul 2023
Dear Doug, thank you very much for the great rating and comments!We hope we will host you again!

10/10 Excellent

Amit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great option to base yourself to conveniently walk to Fira and onwards. Really good property and room and facilities as well as breakfast. If you want to spend many hours gazing at the caldera, suggest stay in firostefani or Oia, but if you plan to spend more time seeing the island, as we did, this is fantastic quality and value.
Stayed 2 nights in Jun 2023
Response from Eleni T on 14 Jun 2023
Dear Amit, thank you very much for your review and rating!We hope we will host you again soon!

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great great stay. I would recommend to anyone. Delicious breakfast, friendly staff, beautiful hotel. I was slightly disappointed with the room view bc it was on a busy road but in Santorini this is how must hotels are so it’s not the fault of the hotel. Overall great stay. Made my trip
Stayed 7 nights in May 2023
Response from Eleni T on 23 Jun 2023
Dear Angelo, thank you so much for your time to review about your experience, and your wonderful comments!We look forward to seeing you again!

10/10 Excellent

Reena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was amazing and staff were all helpful and friendly
Stayed 5 nights in May 2023
Response from Eleni T on 19 May 2023
Dear Reena, thank you very much for your wonderful review!We hope we will host you again soon!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Fira, just five minutes walk. Lovely clean room with superb views all around the island.
Stayed 7 nights in Oct 2022
Response from Eleni T on 25 Nov 2022
Dear Susan, thank you for your time to review about our hotel!We hope we will host you again in the future!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty (caldera view) and the Beast (Road)
Superb location just 10 minutes walk to centre/ bus station. Caldera view from room 213 and sunset (west facing) BUT busy and noisy rd outside Rooms over pool side quieter but Aegean a distance with no sunset still spectacular Hard working staff would do anything for you and quality of food in hotel was as good if not better than elsewhere.
Stayed 7 nights in Oct 2022
Response from Eleni T on 25 Nov 2022
Dear Steve, thank you so much for your wonderful review!We look forward to welcoming you again!

10/10 Excellent

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 3 nights in Oct 2022
Response from Eleni T on 25 Nov 2022
Dear Karen, thank you very much for your review!We hope we will see you again!

10/10 Excellent

Rita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice, room was really cute with balcony could see Caldera and the ocean on the other side. 12 min walk to square in Fira and bus station. It was hard when we were tired so just at property restaurant which was REALLY delicious Would recommend and kid friendly too.
Stayed 2 nights in Oct 2022
Response from Eleni T on 14 Oct 2022
Dear Rita, thank you very much for posting this lovely review!We hope we will have the chance to host you again!

10/10 Excellent

Laszlo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and the staff is excellent and they do their best to make the guests comfortable and feel at home
Stayed 2 nights in Sep 2022
Response from Eleni T on 26 Sept 2022
Dear Laszlo, thank you so much for the review and the nice comments!Hopefully, we will see you again!

8/10 Good

Tamar

Stayed 4 nights in Aug 2022
Response from Eleni T on 26 Sept 2022
Dear Tamar, thank you very much for your post!we hope you will visit us again!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service - relaxing pool and bar area
Lovely clean hotel with excellent facilities. The pool bar and restaurant was a lovely place to hang out for the day and we could use it all day before flying out at 9pm.
Stayed 1 night in Aug 2022
Response from Eleni T on 3 Sept 2022
Dear Heather, thank you very much for the great rating and the wonderful comments about our hotel!We hope we will welcome you again!

10/10 Excellent

Sangeet

Stayed 2 nights in Aug 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Eleni T on 27 Aug 2022
Dear Jonathan, thank you for your great rating!We hope we will see you again in the future!

10/10 Excellent

Janet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can honestly say so many goods things about this property and everyone that works there. Everyone is so friendly and very helpful shout out to Christiana and Nectar her and the other sweet girl with glasses we love you Thank you for being extra kind to us specially by baby girl Camila. Definitely recommend this hotel to anyone in a heartbeat.
Stayed 5 nights in Aug 2022
Response from Eleni T on 27 Aug 2022
Dear Janet, thank you for your time to write about your experience in our hotel and your comments about our staff!We hope you will visit us again in the near future!

10/10 Excellent

Kim

Liked: Staff & service, amenities, property conditions & facilities
Beautiful accommodations, staff were helpful of course.
Stayed 2 nights in Aug 2022
Response from Eleni T on 21 Aug 2022
Dear Kim, thank you very much for your review and your comments about our hotel and staff!We hope we will host you soon again!

10/10 Excellent

Sean Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022
Response from Eleni T on 17 Aug 2022
Dear Sean Aaron, thank you very much for your great rating! We hope we will host you again in the near future!

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at The Majestic are wonderful! So welcoming and helpful. The hotel is relaxing, stylish and I would highly recommend it. Brilliant towels and linen, breakfast and food choices. We were treated to facials and a chocolate cake for our special birthday weekend. Would love to stay again.
Stayed 3 nights in Aug 2022
Response from Eleni T on 16 Aug 2022
Dear Jenny, thank you so much for the rating and wonderful comments! It gives us great pleasure to see that we have happy guests! We look forward to welcoming you again!

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply fantastic.
Brilliant hotel, run by extremely friendly and helpful staff. Pool is fantastic, the pool bar has awesome cocktails and a wide selection of food/snacks which are delicious. Rooms made up fresh every day (even on the slightly hungover days we maybe didn’t leave till 12pm!) Location is ideal also, feels like a private setting but only a 5/10 min walk into town. As a quick example our luggage did not make the same journey as us 😓. The hotel management took it upon themselves to put our minds and ease and chase this up directly with the airport. It arrived the following day and was delivered straight to the room. Would recommend and would stay again if we ever get the chance to return to this gorgeous island.
Pool bar at night
View from the room
Stayed 6 nights in Jul 2022

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities
we liked the swimming pool and lounges and spacious garden. breakfast was good and room spacious, was only little humid as windows only at front, needed to be aired. overall pleasant stay.
Stayed 2 nights in Jun 2022
Response from Eleni T on 17 Jul 2022
Dear Vanessa, thank you for your time to post a review about our hotel! Thank you also for the kind comments about our hotel. We look forward to welcoming you again!

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived and Eleni the hotel manager introduced herself we knew the Majestic was a special hotel. All of the staff were wonderful - warm, friendly and happy to provide anything we needed. We warmly recommend this impressive hotel to anyone who wants to be thoroughly spoiled in a truly unique setting!
Stayed 2 nights in Jun 2022
Response from Eleni T on 3 Jul 2022
Dear Lorraine, thank you so much for your warm comments about our hotel and staff. Reviews like yours are very encouraging and make us feel happy to having achieved our goal, happy guests! We hope to a future visit of yours!

6/10 Okay

Charmaine

Travelled with group
Liked: Cleanliness
Average, conveniently located hotel in Fira
Pleasant, but simple hotel a convenient 10 minute walk away from Fira town centre. Whilst we had a pleasant stay, I expect more from a 5 star. Simple rooms, with very dated bathrooms. The breakfast buffet is the bare minimum with slow service. Staff are friendly and helpful. Overall an average hotel but not deserving of 5 stars.
Stayed 4 nights in Jun 2022
Response from Eleni T on 27 Jun 2022
Dear Charmaine, thank you for your time to write about your stay at our hotel and for the nice comments about our staff1 We regret to see though, after your departure, that you were not very satisfied. We hope we will host you again in the future.

10/10 Excellent

john, carrollton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to downtown and supermarket. Good breakfast which was included in resort fee. Clean and great pool
Stayed 2 nights in Jun 2022
Response from Eleni T on 21 Jun 2022
Dear John, thank you very much for your time to write about your stay and for your great rating! We hope to a next visit of yours shortly!

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the greatest!
Stayed 3 nights in Jun 2022
Response from Eleni T on 21 Jun 2022
Dear Dave, thank you for your warm comments about our staff and for your time to write about us! We look forward to host you again!

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with wonderfull staff.
Stayed 4 nights in Jun 2022
Response from Eleni T on 17 Jun 2022
Dear Rob, Thank you very much for your post and the high rating! We hope we will host you again soon!

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Staff & service
Great location!! The staff is wonderful!!!!
Stayed 2 nights in Jun 2022
Response from Eleni T on 15 Jun 2022
Dear Sharon, thank you very much for your review and the great rating! We look forward to your next visit!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Such a peaceful location. Great breakfast spread in the morning. Helpful reception desk which organized taxis for us multiple times. Great pool area, very relaxing with wonderful service all around.
Stayed 2 nights in May 2022
Response from Eleni T on 11 Jun 2022
Dear Sarah, thank you so much for the wonderful comments and the great rating! We hope we will have the chance to welcome you again!

10/10 Excellent

Khateja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this beautiful hotel. Service was excellent, all the staff were lovely, so helpful. Definitely will book here again.
Stayed 4 nights in May 2022
Response from Eleni T on 11 Jun 2022
Dear Khateja, thank you very much for your time to review about your experience, and for your kind comments about our staff and hotel! We look forward to your next visit!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so kind and helpful with all my questions. Was sad to leave they all were more like family...
Stayed 7 nights in May 2022
Response from Eleni T on 11 Jun 2022
Dear Joshua, Thank you for the wonderful review! We are happy to be part of your vacation memories! We hope we will host you soon again!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travelled to Santorini with our family and this was the perfect hotel, both in location and hotel facilities. The staff were brilliant and they worked hard to make our stay relaxing and memorable. Having a heated pool really made it for the kids as the main pool was too cold to swim in. It’s only a short walk into Fira from the hotel which made it idea as we had space at the hotel but we could enjoy the beautiful town and restaurants. The walk is paved and safe.
Stayed 6 nights in Apr 2022
Response from Eleni T on 17 Apr 2022
Dear Mark, thank you for the kind comments and the great rating! We hope we will see you again soon! Best Regards

10/10 Excellent

Braden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were excellent, and we would definitely stay here again.
Stayed 3 nights in Apr 2022
Response from Eleni T on 6 May 2022
Dear Braden, Thank you so much for the rating and your wonderful comments! We look forward to your next visit!

10/10 Excellent

A Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Eleni T on 10 Apr 2022
Dear Maurice, thank you very much for the great rating! We hope we will welcome you again soon!

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Eleni T on 10 Apr 2022
Dear Alexis, Thank you for the excellent score! We anticipate your next visit!

10/10 Excellent

TRANG

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location is walking distance to downtown Fira. Staffs are very helpful.
Stayed 2 nights in Oct 2021

10/10 Excellent

Erin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Words can not truly express the relaxation my husband and I experienced while on our holiday at the hotel. The room was lovey and the staff was spot on. Wonderful wonderful place to stay.
Stayed 2 nights in Sep 2021

8/10 Good

Niloofar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to shop
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff was friendly and eager to assist with anything we needed.
Stayed 2 nights in Jul 2021

10/10 Excellent

WARREN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019