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The Sandman Hotel

3.0 star property
Comfortable hotel with fitness centre and 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Sandman Hotel

Lobby lounge
BBQ/picnic Area
Front of property
In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Popular LocationCharles M. Schulz Museum3 min drive
  • Popular LocationLuther Burbank Center for the Arts5 min drive
  • Popular LocationSonoma County Fairgrounds5 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)92 min drive
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Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Pool View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 5
  • 1 Single Bed, 1 Double Bed and 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santa Rosa

Located in Santa Rosa, The Sandman Hotel is near the airport. Calistoga Hot Springs and Castello di Amorosa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Safari West and Russian River. Redwood Empire Ice Arena and Sonoma County Fairgrounds are also worth visiting.
Visit our Santa Rosa travel guideOpens in a new window

What's nearby

  • Santa Rosa Junior College - 2 min drive
  • Charles M. Schulz Museum - 3 min drive
  • Railroad Square Historic District - 3 min drive
  • Luther Burbank Center for the Arts - 5 min drive
  • Sonoma County Fairgrounds - 5 min drive

Getting around

  • Santa Rosa Station - 3 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 11 min drive

Restaurants

  • McDonald's - 11 min walk
  • Victory House - 2 min drive
  • Panera Bread - 12 min walk
  • Starbucks - 8 min walk
  • Moonlight Brewing Co. - 3 min drive

About this property

The Sandman Hotel

Hotel near the airport
A poolside bar, a firepit and a gym are just a few of the amenities provided at The Sandman Hotel . Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, outdoor furniture and coffee/tea in reception
  • Concierge services, a 24-hour front desk and a vending machine
  • Guest reviews say good things about the bar, overall value and pool
Room features
All 135 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lb per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

Frequently asked questions

Does The Sandman Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Sandman Hotel ?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at The Sandman Hotel on 21 May 2024 start from ₹8,024.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sandman Hotel pet-friendly?

Yes, The Sandman Hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lb per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Sandman Hotel ?

Self-parking is free at this property.

What time is check-in at The Sandman Hotel ?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Sandman Hotel ?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Sandman Hotel located?

Situated near the airport, this hotel is within 1 mile (2 km) of Empire College and Charles M. Schulz Museum. Redwood Empire Ice Arena and Santa Rosa Junior College are also within 2 miles (3 km).

The Sandman Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 807 out of 1719 reviews" "
Rating 8 - Good. 494 out of 1719 reviews" "
Rating 6 - Okay. 195 out of 1719 reviews" "
Rating 4 - Poor. 113 out of 1719 reviews" "
Rating 2 - Terrible. 110 out of 1719 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The gym doesn’t open until 10 am, breakfast is horrible and if you are looking to use the room for any work, they don’t give you a desk, instead you have very low tables making it impossible to work. Nice facilities but not going to stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
For the price I have not had a room close to how nice this was. Nice place
Stayed 1 night in May 2024

2/10 Terrible

Geralyn

Disliked: Staff & service
We had a confirmed reservation at The Sandman and when we arrived for check-in, we were informed that they no longer had a room for us, as they overbooked. Instead of helping doing what is the norm in that situation, apologize and start working on finding another hotel to move us to, the two clerks at check-in made us and another guest in the same situation, call Expedia instead. When we asked to speak to the hotel Supervisor, the two Sandman Hotel clerks refused to do even that. The Sandman check-in staff was completely unprofessional. Expedia was fantastic and helped find a hotel for us to move to within an hour of the start of the check-in fail. But that should not have been Expedia's job, the Sandman overbooked, then refused to help the customers they negatively impacted. I will never go to The Sandman again and hope Expedia drops them as one of their hotels in their network.
Stayed 1 night in May 2024

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My spouse and I stayed here for one night. Upon checking in the gentlemen did not seem friendly at all. However, he checked me in quickly. The room was clean and comfortable. The only thing was our sink would not drain and when we called the front desk said they couldn’t send anyone until the following morning when we would check out. I’m glad it was just the sink and not the toilet. The breakfast was basic but good. The pool was nice and the seating area was very nice. It was pet friendly so it was nice and my dog got to play with some other dogs and that was fun. Overall I would stay again in the future.
Stayed 1 night in May 2024

6/10 Okay

Karla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We reserved a king but were given 2 queens. The desk staff we not able to assist us. Also the AC was unplugged. When we figured it out we discovered the reason was it wouldn’t shut off. We tried to call for a late checkout but no one answered the phone at the desk. Hotel is clean, convenient and a great value…just know customer service is not a priority
Stayed 1 night in May 2024

10/10 Excellent

Marisela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Geoffrey, Elk Grove

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fun, retro looking place. Very clean room and obviously remodeled recently. Staff was great and the price was what attracted me. I was not expecting the quality to be as good as it was.
Stayed 1 night in May 2024

2/10 Terrible

Emeli, Santa Rosa

Disliked: Cleanliness
Rooms not cleaned for our entire stay which is 4 nights When enquired the response was we clean the rooms every 2 days and that too nevet happened We have to request for clean towels every day Rubbish not collected After staying at sandman for few years this is the Worst experience we've had
Stayed 4 nights in May 2024

2/10 Terrible

Amanda

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was checked into someone else’s room where 4 teenage boys were getting into bed for the evening. I was super freaked out and they were scared as well since I had been sent to their room and opened the door. I spoke to the receptionist and he kept telling me it was a computer glitch, not his fault or issue for me to be upset about. then they put me in a new room and told me to speak with a manager in the morning for a refund request. I spoke with the manager and he told me he would send a refund if Expedia lets him push it through but that I will likely have to speak with Expedia myself. Overall it was a bad experience and I would not recommend . I am thankful that the kids were okay and that I didn’t walk in on someone dangerous or vice versa. The situation was very frustrating and potentially very dangerous
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like teenage boys making the pool inaccessible
Stayed 1 night in May 2024