Standard Room, 2 Queen Beds, Multiple View (Traditional Double Queen Room) | Desk, laptop workspace, blackout curtains, iron/ironing board
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Reviews of The Sage Hotel

3 out of 5
The Sage Hotel
725 Cerrillos Rd, Santa Fe, NM

Reviews

7.8

Good

Rating 10 - Excellent. 575 out of 1541 reviews" "
Rating 8 - Good. 435 out of 1541 reviews" "
Rating 6 - Okay. 282 out of 1541 reviews" "
Rating 4 - Poor. 153 out of 1541 reviews" "
Rating 2 - Terrible. 96 out of 1541 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lidia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff welcoming but room could be cleaner.
Stayed 1 night in Apr 2024

8/10 Good

Arielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was affordable. Recently renovated. Good location. You could tell that some parts of the room were older than other parts, but overall the room was nice.
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback and for giving us your honest opinion on our hotel.

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Lesly on 1 May 2024
Thank you.

10/10 Excellent

Perla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I have stayed here and it is clean, quiet and comfortable.
Stayed 1 night in Apr 2024
Response from Lesly on 1 May 2024
Glad to hear. Thank you for your feedback.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Lesly on 1 May 2024
Thank you for your feedback.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback.

8/10 Good

JOHN

Liked: Cleanliness
Im getting tired of hotels charging a 'resort fee' which includes a pool that is closed. Yes,m winter- then dont charge the fee Plus, even worse, all day hearing hack hammers blasting away IN the pool. maintenance, great! BUT, again wave the fee
Stayed 7 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you we appreciate your stay with us. Our amenity fee is for breakfast, WIFI, Parking, shuttle, gym as well, It does not only cover the pool. Since our pool is only opened from May-Sep it was getting remodeled but we do apologize for the experience you experienced.

2/10 Terrible

Alec

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room floors had not been swept, front staff was friendly and helpful.
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. And we do apologize about the floors not being swept we will speak with our housekeeping team about that inconvenience.

8/10 Good

Jack

Liked: Cleanliness, staff & service
Disliked: Amenities
👍
Stayed 2 nights in Apr 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Great price.
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. Glad you liked The Sage Inn Hotel.

8/10 Good

Rose, Winthrop

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bar small and cozy with nice patio. But music too loud
Stayed 2 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. And we do apologize about the loud music.

10/10 Excellent

Lolly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, particularly at breakfast. We loved having happy hour and fabulous food at the Social, and great live music! Having the free shuttle to the plaza was a bonus.
Stayed 2 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. We are very glad to hear you enjoyed your stay. Hope to have you back soon.

10/10 Excellent

Alora, Miami

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was easy to find and check in was such a smooth process
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback.

2/10 Terrible

Barry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outside the door to our room was an overflowing garbage can & a pile of dog poop. Inside the room light switch didn’t work, another reading light by the bed also didn’t work. There was a phone in the room, tried to use it to call front desk, phone had no cord so it didn’t work. Insulation seems to consist of tissue paper. Sage Inn used to be one of our usual places to stay, after this experience we won’t be back to this “Concept Hotel”. Their Concept appears to be crap.
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. We are very sorry and do apologize about this inconvenience you had at your stay with us. We will take a look at all that and work something out.

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Prompt when we had an issue with the TV
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback and we do apologize about the inconvenience you had with the TV.

10/10 Excellent

Linsey

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback.

10/10 Excellent

Alejandro, Lakewood

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the property was entertaining and relaxing good vibes.
Stayed 3 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. Hope to see you soon again at The Sage Inn.

2/10 Terrible

Rick, St. Charles

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The walls and ceiling are paper thin. The plumbing is loud. The guests were unruly. The towels were stained, windows dirty, there was an empty can of pop under the bed. I got no sleep there. The only good things was that the guest desk did provide a slight discount for the stay.
Stayed 2 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. And we are very sorry, we do apologize for the inconvenience and will take a look at all of that and also speak with our housekeeping.

6/10 Okay

Annabella

Disliked: Cleanliness
Finding parking was a challenge. Sink in our room was clogged and didn’t drain properly. Are the TVs just monitors? We could not access any television at all from the TV in our room.
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. And we do apologize of that happening to you on your stay with us. and no our TV's are not monitors. We will take a look on all of that,

6/10 Okay

Erin

Travelled with family
Disliked: Amenities
A bare bones motel property — get up early if you don’t want to miss getting food at breakfast!
Stayed 2 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. We do apologize for the inconvenience. We are working on extending our hours for a better fit for our guests.

10/10 Excellent

MacKenzie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price this hotel was fantastic, clean, and the basics to lay your head down. Like that the doors open to parking lot, makes easier for traveling with a pet. Keep the price at $100 and maintain cleanliness, I will definitely come back. Price creep higher and I might consider what other hotels have to offer over this one. There was a resort fee, not sure what that was about but not going to complain as the hotel fee before the rate was impressive for it not being a roach hotel.
Stayed 2 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. We are very glad you enjoyed our hotel and your stay with us. The amenity fee that we charge is for the breakfast, parking, WIFI, and Shuttle. I do apologize that no one in our front desk explained that to you. We hope to have you back with us soon.

8/10 Good

greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle avail into town.
Stayed 2 nights in Apr 2024

8/10 Good

????

Travelled with family
The room is clean and fresh. There is everything you need for an overnight stay. There is no microwave in the room, but this was not a problem as there is a bar where you can have a snack. We asked to change our room as it was inconveniently located, and the reception staff kindly did this. We slept very comfortably and peacefully. Breakfast was traditional, but we didn’t expect it to be available at the hotel, so that’s a nice bonus. Thanks to the staff for making our stay here comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Oleg

Travelled with family
The room is clean and fresh. There is everything you need for an overnight stay. There is no microwave in the room, but this was not a problem as there is a bar where you can have a snack. We asked to change our room as it was inconveniently located, and the reception staff kindly did this. We slept very comfortably and peacefully. Breakfast was traditional, but we didn’t expect it to be available at the hotel, so that’s a nice bonus. Thanks to the staff for making our stay here comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and location, the Sage is a great value! Cute little rooms close to the plaza. The included breakfast was really good, and we enjoyed a couple drinks and appetizers at Social Hour. We didnt utilize it, but saw that there were shuttles ro take you back and forth from the plaza, which is a great ammenity to have and will definitely take advantage of next time. My only real complaint is how noisy the floors are above you if you stay on the bottom floor. You can hear every footstep echo throughout your room of the people above you. Which is bad if you're trying to get some sleep at the same time because the thundering footsteps will wake you up- it was that loud. Other than that, the location, breakfast, shuttle, and restaurant/bar on property made The Sage definitely worth the value!
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback.

10/10 Excellent

Pablo

Stayed 1 night in Apr 2024
Response from Lesly on 1 May 2024
Thank you for your feedback.

10/10 Excellent

Nathaniel

Stayed 1 night in Apr 2024
Response from Lesly on 1 May 2024
Thank you for your feedback.

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an on site bar/restaurant open for lunch and dinner. Every night they have a social gathering in the evening board games, live music, karaoke. Something different each night. It’s conveniently located. The price is great and the rooms are very clean. The staff is super friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room located in the perfect spot for the Railyard area of Santa Fe.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Zabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

rowena

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Jenny

Liked: Cleanliness
Good price
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of weird staff and service vibe but not in a bad way. Sort of new age or something. Casual and super friendly staff.
Stayed 2 nights in Mar 2024

6/10 Okay

Elizabeth

This hotel comparable to a Motel 6. Except a larger but basic breakfast. And it does have a pub. The laundry room was dirty and I lost $4 in machine. Our room spacious, bed comfy, clean except floors. Asked to have floors cleaned but housekeeping never showed. Area good, walkable to Plaza. Will not return.
Stayed 2 nights in Mar 2024

10/10 Excellent

Erica

GREAT upgrade to their breakfasts
Stayed 2 nights in Mar 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful and loved the coffee in the lobby earlier
Stayed 1 night in Mar 2024

8/10 Good

Joshua

Liked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Francisco

Business traveller, Travelled with partner
Liked: Staff & service, amenities
This property is in a very nice area.I definitely would stay again. I truly wanted to rate this property a 5 but certain things kept me from doing that. The room was beautiful and spacious but we could hear the people above our room walking on their floors,the bed was hard as a rock so if you like firm beds this is the place for you. The water pressure in the shower was very low and also the water did not get hot at all. Now to the reasons why i will be back.The staff was all friendly which is rare at some properties. Property is in a safe location and the breakfast that's included in the stay is basic but delicious and fresh. The evening Entertainment was also great. This may sound like a bad review which it is not it is just an honest review and i would definitely stay here again
Stayed 2 nights in Mar 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
A real gem. Good breakfast. Super nice staff. Good band on friday night.
Stayed 2 nights in Mar 2024

10/10 Excellent

ROBERTA

Travelled with family, Travelled with pets
Bathroom needs a little more cleanliness
Stayed 1 night in Mar 2024

4/10 Poor

Shannon

Disliked: Cleanliness, property conditions & facilities
The parking lot is a nightmare. Our room was dirty. There was hair all over the floor and in the tub. When I moved one of the pillows,there was a dryer sheet ,of all things! I didn't think hotels used dryer sheets. So who knows where it came from. Our coffee mamer dudnt work. It turned on, wouldn't make a cup of coffee. Then never turned on again. Frustrating. When didn't even bother to complain because when we noticed it was late and it seemed to hotel was full. When I checked out the lady asked how our stay was. I told her, and she offered to take $30 off our total. I didn't ask for anything so I aporeciate the gesture.
Stayed 2 nights in Mar 2024

6/10 Okay

Selene

Disliked: Property conditions & facilities
Very noisy.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andre

Stayed 1 night in Mar 2024
Response from Lesly on 2 May 2024
Thank you for your feedback.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Freda

Travelled with partner, Travelled with group
Liked: Staff & service
Very basic decor and needs updating.
Stayed 2 nights in Mar 2024

6/10 Okay

Andres

Liked: Staff & service
👍
Stayed 2 nights in Mar 2024