Standard Room, 2 Queen Beds, Multiple View (Traditional Double Queen Room) | Desk, laptop workspace, blackout curtains, iron/ironing board
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Reviews of The Sage Hotel

3 out of 5
The Sage Hotel
725 Cerrillos Rd, Santa Fe, NM

Reviews

7.8

Good

Rating 10 - Excellent. 589 out of 1542 reviews" "
Rating 8 - Good. 423 out of 1542 reviews" "
Rating 6 - Okay. 282 out of 1542 reviews" "
Rating 4 - Poor. 154 out of 1542 reviews" "
Rating 2 - Terrible. 94 out of 1542 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around for accommodations while in town looking for a home. Staff is amazing
Stayed 2 nights in May 2024

10/10 Excellent

Jeanmarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly atmosphere. Awesome breakfast! Nice attached restaurant. Shuttle service a plus!
Stayed 3 nights in May 2024

10/10 Excellent

Emilio, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cute cheap hotel!
Stayed 1 night in Mar 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Go there and you will see.
Stayed 1 night in May 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside is if you are staying downstairs , don’t expect a quiet stay if you have anyone staying above you. Other that that, the hotel was fine.
Stayed 1 night in May 2024

10/10 Excellent

christian

Stayed 1 night in May 2024

6/10 Okay

Deanna

Travelled with group
Disliked: Staff & service, amenities
Overall, this property was underwhelming for the price. The room was very small, though clean. The front desk person wasn't very friendly or helpful. The plaza shuttle was a joke – the front desk person gave me vague information about how to use it and seemed reluctant to even provide that information. There were no printed materials about it, and there were no details about how to locate it / pick it up from the plaza to get back to the hotel, other than "They pick you up where they dropped you off" (which doesn't help at all when you walked there but need a ride back later). That aspect of the service was very disappointing, as it's one of the reasons I booked the hotel, and is part of the extra $15 charge. The breakfast included scrambled eggs and bacon bits, but sadly no potato options. They had the usual high-carb breakfast junk food like cereal and muffins. I expected some healthier options for Santa Fe and a modern hotel.
Stayed 1 night in May 2024

10/10 Excellent

Lucero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice friendly staff. Place was clean & close to railyard district. We walked several times to railyard. Also offers complimentary bfast & rides on the hour to & from the plaza.
Stayed 3 nights in May 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the plaza but far enough away it makes it easy to get around. Staff is very helpful. Breakfast was excellent. Room clean and comfortable. Good value for the money.
Stayed 1 night in May 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property
Stayed 1 night in May 2024

6/10 Okay

Stacey

Stayed 1 night in May 2024

8/10 Good

Lynda

Great breakfast. Nice parking lot.
Stayed 3 nights in May 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the setup and the location! Staff were excellent from front desk Karla & Miss Lidia 💕♥️ to kitchen Jason, Johnny & Steven, great to see you guys again; you guys 🤘! Actually took the shuttle to the Plaza; thanks Jesse and Joel! Really cool that Dark Winds, one of my favorite shows was taping during my stay! Pool closed but too cold! Santa Fe weather was perfect for this Texas girl🥰😘😍 see you guys next time! Oh and Carla had her beautiful jewelry from Santo Domingo today! Got a couple of lovelies
Stayed 3 nights in May 2024

10/10 Excellent

Zabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to everything
Stayed 1 night in May 2024

4/10 Poor

Abbey

Liked: Cleanliness
Stayed 2 nights in May 2024

8/10 Good

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, quiet during my stay (mid April). Good breakfast buffet, limited choices for dinner. No elevator to get to second floor (where I was told it would be quiet). Nice patio and other outdoor seating, live music entertainment on some nights. Bohemian rustic flare. Would stay again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Nice property and great location
Stayed 2 nights in May 2024

6/10 Okay

Lutalo

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Nathaniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over alll great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Genelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

6/10 Okay

Hal

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Surprised me with an unadvertised non-negotiable $15 charge, which was totally gotcha.
Stayed 1 night in May 2024

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Hidden cost. They charge an extra $15 for "amenities" like the "Free" breakfast. If it's a charge for every room then make it part of the room fee. Dont hide it.
Stayed 1 night in Apr 2024

6/10 Okay

Lidia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff welcoming but room could be cleaner.
Stayed 1 night in Apr 2024

8/10 Good

Arielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was affordable. Recently renovated. Good location. You could tell that some parts of the room were older than other parts, but overall the room was nice.
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback and for giving us your honest opinion on our hotel.

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Lesly on 1 May 2024
Thank you.

6/10 Okay

Richard

Stayed 1 night in Apr 2024

10/10 Excellent

Perla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I have stayed here and it is clean, quiet and comfortable.
Stayed 1 night in Apr 2024
Response from Lesly on 1 May 2024
Glad to hear. Thank you for your feedback.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Lesly on 1 May 2024
Thank you for your feedback.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 2 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback.

8/10 Good

JOHN

Liked: Cleanliness
Im getting tired of hotels charging a 'resort fee' which includes a pool that is closed. Yes,m winter- then dont charge the fee Plus, even worse, all day hearing hack hammers blasting away IN the pool. maintenance, great! BUT, again wave the fee
Stayed 7 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you we appreciate your stay with us. Our amenity fee is for breakfast, WIFI, Parking, shuttle, gym as well, It does not only cover the pool. Since our pool is only opened from May-Sep it was getting remodeled but we do apologize for the experience you experienced.

2/10 Terrible

Alec

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room floors had not been swept, front staff was friendly and helpful.
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. And we do apologize about the floors not being swept we will speak with our housekeeping team about that inconvenience.

8/10 Good

Jack

Liked: Cleanliness, staff & service
Disliked: Amenities
👍
Stayed 2 nights in Apr 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Great price.
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. Glad you liked The Sage Inn Hotel.

8/10 Good

Rose, Winthrop

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bar small and cozy with nice patio. But music too loud
Stayed 2 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. And we do apologize about the loud music.

10/10 Excellent

Lolly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, particularly at breakfast. We loved having happy hour and fabulous food at the Social, and great live music! Having the free shuttle to the plaza was a bonus.
Stayed 2 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. We are very glad to hear you enjoyed your stay. Hope to have you back soon.

10/10 Excellent

Alora, Miami

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was easy to find and check in was such a smooth process
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback.

2/10 Terrible

Barry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outside the door to our room was an overflowing garbage can & a pile of dog poop. Inside the room light switch didn’t work, another reading light by the bed also didn’t work. There was a phone in the room, tried to use it to call front desk, phone had no cord so it didn’t work. Insulation seems to consist of tissue paper. Sage Inn used to be one of our usual places to stay, after this experience we won’t be back to this “Concept Hotel”. Their Concept appears to be crap.
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. We are very sorry and do apologize about this inconvenience you had at your stay with us. We will take a look at all that and work something out.

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Prompt when we had an issue with the TV
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback and we do apologize about the inconvenience you had with the TV.

10/10 Excellent

Linsey

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback.

10/10 Excellent

Alejandro, Lakewood

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the property was entertaining and relaxing good vibes.
Stayed 3 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. Hope to see you soon again at The Sage Inn.

10/10 Excellent

Marlon

Stayed 2 nights in Apr 2024

2/10 Terrible

Rick, St. Charles

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The walls and ceiling are paper thin. The plumbing is loud. The guests were unruly. The towels were stained, windows dirty, there was an empty can of pop under the bed. I got no sleep there. The only good things was that the guest desk did provide a slight discount for the stay.
Stayed 2 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. And we are very sorry, we do apologize for the inconvenience and will take a look at all of that and also speak with our housekeeping.

6/10 Okay

Annabella

Disliked: Cleanliness
Finding parking was a challenge. Sink in our room was clogged and didn’t drain properly. Are the TVs just monitors? We could not access any television at all from the TV in our room.
Stayed 1 night in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. And we do apologize of that happening to you on your stay with us. and no our TV's are not monitors. We will take a look on all of that,

6/10 Okay

Erin

Travelled with family
Disliked: Amenities
A bare bones motel property — get up early if you don’t want to miss getting food at breakfast!
Stayed 2 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. We do apologize for the inconvenience. We are working on extending our hours for a better fit for our guests.

10/10 Excellent

MacKenzie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price this hotel was fantastic, clean, and the basics to lay your head down. Like that the doors open to parking lot, makes easier for traveling with a pet. Keep the price at $100 and maintain cleanliness, I will definitely come back. Price creep higher and I might consider what other hotels have to offer over this one. There was a resort fee, not sure what that was about but not going to complain as the hotel fee before the rate was impressive for it not being a roach hotel.
Stayed 2 nights in Apr 2024
Response from Lesly on 2 May 2024
Thank you for your feedback. We are very glad you enjoyed our hotel and your stay with us. The amenity fee that we charge is for the breakfast, parking, WIFI, and Shuttle. I do apologize that no one in our front desk explained that to you. We hope to have you back with us soon.

8/10 Good

greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle avail into town.
Stayed 2 nights in Apr 2024

8/10 Good

????

Travelled with family
The room is clean and fresh. There is everything you need for an overnight stay. There is no microwave in the room, but this was not a problem as there is a bar where you can have a snack. We asked to change our room as it was inconveniently located, and the reception staff kindly did this. We slept very comfortably and peacefully. Breakfast was traditional, but we didn’t expect it to be available at the hotel, so that’s a nice bonus. Thanks to the staff for making our stay here comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Oleg

Travelled with family
The room is clean and fresh. There is everything you need for an overnight stay. There is no microwave in the room, but this was not a problem as there is a bar where you can have a snack. We asked to change our room as it was inconveniently located, and the reception staff kindly did this. We slept very comfortably and peacefully. Breakfast was traditional, but we didn’t expect it to be available at the hotel, so that’s a nice bonus. Thanks to the staff for making our stay here comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and location, the Sage is a great value! Cute little rooms close to the plaza. The included breakfast was really good, and we enjoyed a couple drinks and appetizers at Social Hour. We didnt utilize it, but saw that there were shuttles ro take you back and forth from the plaza, which is a great ammenity to have and will definitely take advantage of next time. My only real complaint is how noisy the floors are above you if you stay on the bottom floor. You can hear every footstep echo throughout your room of the people above you. Which is bad if you're trying to get some sleep at the same time because the thundering footsteps will wake you up- it was that loud. Other than that, the location, breakfast, shuttle, and restaurant/bar on property made The Sage definitely worth the value!
Stayed 1 night in Apr 2024